From You Flowers Reviews - www.fromyouflowers.com

Click here if this is your business
★☆☆☆☆
1.2 / 5
1036
5% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
From You Flowers www.fromyouflowers.com - Ask a question now

Media Gallery for From You Flowers www.fromyouflowers.com

From You Flowers  www.fromyouflowers.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★☆☆☆

“Not what was promised”

Written on: 20/01/2016

We ordered flowers for my mother's funeral. Specifically yellow roses in 3 arrangements. On the day of the service, the flowers were delivered by a local florist. The largest one had roses in a different color than yellow. The explanation from the florist was that the colors of the different bouquet complimented the other two. And the yellow roses were already decaying at the edges. Plus they were expensive. And the name of the city was incorrect on the receipt… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Delivery not made, no one on the customer service line”

Written on: 17/01/2016 by Potter141 (1 review written)

I placed an order to be delivered today. It was not delivered. I got a phone call from the florist that would be completing the order informing me that from you flowers had not yet paid them for the delivery and asking if I wanted to pay for more flowers from the actual florist. I am now on hold for more than an hour with the customer support line, still no answer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Embarrasing arrangement”

Written on: 10/01/2016 by Kenzie1989 (1 review written)

I purchased a dish garden for my uncles funeral. I upgraded to premium for $69.99. When I arrived at the wake, I looked all over for my arrangement. I didn't see it anywhere. I finally saw this extremely small planter that looked nothing like what I ordered. I checked the card and to my horror, it was mine. It looked like something that should cost under $20.00. I was embarrassed to have my name on it. I received a request for a review. I replied twice with something similar to what I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Big Bad Mistake!”

Written on: 02/01/2016 by McKnightdb1986 (1 review written)

I had ordered sympathy flowers, two separate orders for the parents and grandparents of a deceased child, to be delivered same day (Tuesday 12-22-15). Received a call later that day saying they couldn't deliver them today but perhaps tomorrow 12-23-15 or Saturday the 26th or worst case Monday the 28th. Not the best news I could have gotten. Finally one order was shipped and received on Monday rather late as the burial was on the 22nd. I called and asked where the second order was and was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not use this company. They don't deliver what was...”

Written on: 01/01/2016

I ordered the premium Best Wishes bouquet and there were very few flowers in it. The deluxe bouquet that was shown on their website had a lot more flowers. The premium was suppose to have more blooms than the deluxe. Also,they changed the colors of the flowers in the bouquet. I chose that bouquet because I liked the colors. I don't know why they show a picture and send something entirely different. Do not use this company if you want the flowers you ordered. Very disappointed!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Stay away from this company!!”

Written on: 30/12/2015 by Kennedyww461 (1 review written)

This company takes your order and later sends the recipient whatever they want. I purchased a candy arrangement and they decided to send a fruit basket with only one candy, crackers, and cheese and the rest was all fruits. The arrangement looked nothing like the one I ordered. They never informed me that they were going to substitute fruit for the candy. They claimed that they substitute items all the time without informing the customer and that fine but they completely changed my order without… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not use this site to order ”

Written on: 29/12/2015 by bjpantoja67 (1 review written)

I ordered a fruit basket to be deliver the same day, paid the same day fee, I received an email letting me know that the basket was delivered, when I contacted my friend she told me she didn't receive anything, I contacted the 1-800 number and the representative wasn't helpful, she was talking on the phone like she didn't care at all, I sent an email form and an email and no one contacted me, I should off read the bad review this company has, please do not buy from them, it's waste of money and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst service ever”

Written on: 27/12/2015

Early in December I ordered a centerpiece for a dinner party on the 19th. It took them until the 25th of December to realize that they had no filled my order. The days in between were spent with them denying that I had placed an order although I received daily emails from them offering me a discount on my next order. Finally, they offered to arrange another day for delivery and when I asked if they were offering to send my arrangement without charge, they offered me the same 15% discount that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO not trust a third party florist!”

Written on: 26/12/2015 by 139Young (1 review written)

Sometimes getting flowers to someone in the hospital is VERY IMPORTANT and it needs to be right on time, and should be as you ordered. I tried twice - so shame on me for trusting. The first time the flowers were "pretty in pink" - instead they sent lavender roses with fuschia and honestly it did not match nor did it look at all like what I ordered -even baby's breath would have been fine with lavender - but fuschia? Next, it's the week before Christmas and they claim the address was wrong city… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst service ever!”

Written on: 26/12/2015

Ordered flowers on 12/14/15 and it is 12/23/15 and still haven't delivered them yet. Spoke with 3 supervisors, got the runaround, can't do that arrangement, then something about the city, then we will discount you and send out something else, then they said no charge and still no delivery. Excuse after excuse....now I am on hold again waiting for a supervisor. Please people, DO NOT USE THIS COMPANY!!!! This was supposed to be a surprise for my relative and god knows if she will ever get it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Mourning for Flowers”

Written on: 25/12/2015

We just ordered some flowers for a funeral we are attenting and sorry to say that I think the flower arrangement looked worse than the person we were viewing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Total incompetence”

Written on: 24/12/2015 by carmined (1 review written)

Ordered floral arrangement for friends and family at christmas. Was given delivery dates. Called by them on the day of the delivery that they were out of the items and unable to deliver. They might be able to after christmas. After losing my temper, I cancelled the deliveries and will never do business with this incompetent company ever again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Completely Botched Order”

Written on: 19/12/2015

Flowers sent were nothing like what I had ordered. Although customer service did try to correct the error, the second replacement bouquet, although nicer than the first, still looked nothing like what I had wanted. Also, the second arrangement looked horrible, like it was done in a rush. The different types of flowers were just in clusters. I would not recommend this service to anyone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“HORRRIBLE WORST SERVICE EVER”

Written on: 19/12/2015 by hannahbth55 (1 review written)

I ordered flowers at 9 am and paid for the expedited shipping and was promised a delivery at 2pm. At 3 I called and they said the flowers were on the way, 5pm still nothing sent to my moms business, then they promised to send them to her house, 6pm NO FLOWERS! They left me on hold numerous times through out the day, finally got ahold of someone at 6:30pm , they refunded me everything and clearly didn't CARE AT ALL that this meant a lot to me to have flowers sent to my mom. HORRRIBLE COMPANY AND… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Buy Local”

Written on: 13/12/2015 by NathanielBlair (1 review written)

This company is a sham. Google a local florist before you pay $$$$ for all the extra charges this company tacks on. #1 - they are not a florist. #2 They send your order to a local florist and keep the shipping charges and the time limit charges, so when the local florist receives your order, you are not going to geta $60 arrangement, you are getting a $40 arrangement, because "From You" keeps that money for themselves. #3 You local florist cannot possible carry all the flowers this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Angryinnevada's Comment

Written on: 17/12/2015

I agree, My fiancé bought me flowers fromyouflowers.com. Never got them. he got a notice to call customer service and they do not answer. emailed them many times and no answer. fromyouflower.com . do not order from this company!! they take your money and never deliver nor answer when you want to know where your money is.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★☆☆☆

“Not Good”

Written on: 11/12/2015 by Rhett193 (1 review written)

I wish I would have read these reviews first. I have ordered flowers from this company 3 or 4 times but never actually saw what was delivered because it was to family/ friends out of town. This time my friend sent me a picture to thank me and the arrangement that was delivered was not even close to what I ordered other than they were both Christmas arrangements. I couldn't believe it. I know it's not going to look exactly the same but there were different flowers, different ornaments etc… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Started off with 1 star, but they went above and beyond”

Written on: 07/12/2015 by Allenff241 (1 review written)

I ordered a gift basket for my daughter, and paid extra for certain items. When she received it, it looked like something a 10 year old threw together. I contacted the company, and send a picture of what was received. Management promptly called me, were very apologetic, gave me a refund, and today my daughter received a very nice basket. They rely on other companies, which can create issues, but they are willing to go above and beyond to make it right for their customers. I will… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bjpantoja67's Comment

Written on: 29/12/2015

I am glad they went beyond for you, they didn't do anything for me, worse company to deal with, they take your money and don't care, I can't believe their is more than 990 bad reviews, when I told the lady at Customer Service about the bad reviews, she said to me unfortunately people like to write bad reviews, and I am like really? I write good reviews when I received good service but you can bet I will write a bad review so people don't go thru the same bs I am going thru

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“NO GOOD!!! WORST SERVICE EVER !!!”

Written on: 04/12/2015 by Driscoll64 (1 review written)

I ORDERED A SAME DA DELIVER FOR MY WIFE TO BE DELIVERED AT HER WORK, SHE WORKS AT A SCHOOL AND WANTED TO SURPRISE HAE AND MAKE HER DAY. THE FLORIST CALLED HER OFFICE TO LET HER KNOW THAT THEY HAVE A DELIVERY FOR HER BUT THIIR DRIVER HAD LEFT IN ERROR AND WILL DELIVER THE ARRANGEMENT AT 3:30 TO WHICH MY LOVE AGREED TO WAIT EVEN THOUGH SHE AND EVERYONE LEAVES AT 2:45PM SHE WAS THEN NOTIFIED AT 3:30 THAT THE DELIVER DRIVER HAD AGAIN LEFT IN ERROR AND THEY WILL BE GLAD TO DELIVER IT TO OUR HOME IN… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Robbery”

Written on: 25/11/2015 by smsummers (1 review written)

Our office ordered a European dish garden for a co-worker who's father passed away. No delivery. I called next day they said they would upgrade the order at no charge and deliver same day. No delivery. No phone call. Third day, local florist delivered a smaller completely different plant and said they were told to deliver it on this date and to call their store for assistance. I emailed FromYouFlowers.com to say that these needed to be delivered and asked for a refund. No response. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Flowers never opened up (twice).”

Written on: 25/11/2015 by CaelFitzgerald5 (1 review written)

Send a sick friend the Van Gogh sunflowers. First batch did not open. Called and they sent another batch. These did not open up either. The vase wasn't anything special either. They don't have a spot on their web site to post reviews… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview