From You Flowers Reviews - www.fromyouflowers.com

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★☆☆☆☆

“PLEASE AVOID”

Written on: 07/04/2015 by Notworthit18 (1 review written)

I recently ordered two arrangements for my daughter's birthday, one word, disappointed. Only one arrangement made it but did not even remotely look like the picture. The florist on the second call that he would be here by 5pm, it's the next day and still nothing. Maybe we are better off. So, I called, to request a refund on the one not delivered, and complain about the quality of the other one. I was told the florist will come and pick up the one I am unhappy with so a credit can be… Read Full Review

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★☆☆☆☆

“WORST SERVICE EVER”

Written on: 05/04/2015 by iwarrior (1 review written)

My son ordered flowers on Sunday to surprise me, his mother, just because he loves me. He was informed the flowers were delivered but in actuality, were not. After many phone calls from both my son and I to this company, we finally gave up on the following Thursday. No surprise, no flowers so needless to say I would never recommend this company to anyone and they do not deserve even one star… Read Full Review

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★★★★★

“Best service ever!”

Written on: 04/04/2015 by Dadandbubby (1 review written)

I guess people only leave reviews when they get their orders wrong or when they don't receive them and that's sad. I ordered three different orders to two different addresses for Easter and they were all I expected and more. The orders arrived well ahead of schedule, the delivery person was great, and the flowers were beautiful. The notes attached to each order were printed correctly and I had happy recipients. Would recommend this company and use them over and over again… Read Full Review

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Devastated1's Response to Dadandbubby's Review

Written on: 01/05/2015

I hope you continue to be one of the lucky customers. I unfortunately was not, and when the spray you order for your dad's funeral five days ahead of time doesn't arrive, and then you are lied to about it (stating they are on the delivery truck), I personally feel there is no excuse. NOT a risk worth taking with this company ever again!!!

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★☆☆☆☆

“flowers not delivered”

Written on: 23/03/2015 by 94Dolan (1 review written)

Flowers for a relative funeral funeral.EMail confirmed flowers were delivered.Called family and they had not been delivered.i was on hold on phone for over 25 minutes just waiting for a customer representative and no satisfaction. Will Never use this from you flowers again… Read Full Review

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★☆☆☆☆

“Worst experience ever!”

Written on: 19/03/2015 by PaytonPrice (1 review written)

Using their website, I ordered 2 bouquets of flowers on March 10th to be delivered on March 11th to 2 recipients at the same address. March 11th came and went; still no flowers. So I called From You Flowers, and they explained that they hadn't been able to find a florist to accept the orders. The following day, March 12th, From You Flowers told me they had found a florist to accept both orders, but unfortunately my flowers wouldn't be delivered until the 13th. They offered to upgrade the size… Read Full Review

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★☆☆☆☆

“FUNERAL FLOWERS NOT DELIVERED”

Written on: 18/03/2015 by Dunn498 (1 review written)

I ordered a large arrangement ($189) for my 6 year old niece's funeral several days in advance. I paid extra for the arrangement to be delivered by noon the day of the viewing/funeral. I received a phone call 53 minutes prior to the delivery time on the day of the viewing/funeral telling me that there would be NO FLOWERS. I proceeded to ask why the late notice, to which I got no valid excuse. I was told that they exhausted all efforts and there was nothing they could do. What a horrible… Read Full Review

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★☆☆☆☆

“VERY VERY VERY BAD”

Written on: 18/03/2015 by nyscilla (1 review written)

DON'T DON'T DON'T USE. Ordered for my mother's (outpatient) surgery - didn't deliver on date promised. No phone call to explain. So basically if there had not been complications requiring a three day hospital stay these flowers would have been delivered after her discharge. Customer service was horrible. I e-mailed in the morning (9 am) advising of the problem with delivery. When I checked my e-mail at 11:30 am there was a response - IT DID NOT INCLUDE ANY STATUS ON MY ORDER instead explaining… Read Full Review

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★☆☆☆☆

“Gross misrepresentation of arrangements”

Written on: 18/03/2015 by jezismom (1 review written)

I ordered a bouquet for a friend based on the pictures on the fromyourflowers website. My friend posted a picture of it & it was nothing like the picture. Alot fewer flowers,not all that were in the website picture & more greenery.When I called the company, I got the run around about how I was paying for the price per stem & I really got the highest priced arrangement instead of the deluxe. Then they were going to credit me 10% & a $10 gift card. Told them that wasn't agreeable to me, that at… Read Full Review

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★★★☆☆

“MISSPELLED BANNER ”

Written on: 15/03/2015 by JulietteMitchell54 (1 review written)

This is my first time ordering from From You Flowers. The standing spray for my aunt's service was delivered on time to the church, the service was great on that part. But whoever created the banner misspelled my aunt's name. How hard is it to read what is in front of you and spell the name correctly? I am going to give FYF 3 stars because the flowers did arrive on time, to the right location, and they looked stunning. I was just really disheartened to see my aunt's name misspelled for her… Read Full Review

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★☆☆☆☆

“Horrible service”

Written on: 15/03/2015 by Mylee351 (1 review written)

I ordered same day delivery but my friends flowers never showed up. I called the company and they said they would be delivered by 6:00. I told the rep it was now 6:45. I got an email the next day saying the flowers would be delivered the next day. Then I get another email saying the florist was out of stock and asked if they could send something else. Then the local florist calls and tells me they can't leave the flowers because they won't guarantee they will stay in good condition. Freaking… Read Full Review

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★☆☆☆☆

“Wish I read this before!! Never again!!!...”

Written on: 15/03/2015 by Kristian418 (1 review written)

Ordered a $60 dollar bouquet for my sister that was in the hospital.. My other sister and I wanted to surprise Her and paid for same day delivery!! The day came nothing .. Waited and waited nothing finally called customer service and ask for fee to be reimbursed he offered me an upgrade... And that the florist would deliver the next day. I said fine .. Next day comes my sister received my other sister bouquet not what she ordered crappy flowers no the same color and a lot of fillers green… Read Full Review

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★★★★★

“Great Company! Great Customer service!!!”

Written on: 13/03/2015 by Weavernp324 (1 review written)

I ordered 2 floor baskets for a funeral for the next day. I was initially informed only 1 arrived. I called customer service and a lady took over. She called the florist and the funeral home. Both arrangements had arrived and was on display. All was good. Thank you FromYouFlowers.com!!!! I would definitely order from them again. … Read Full Review

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Devastated1's Comment

Written on: 01/05/2015

Hopefully your next order also arrives as mine never did. It was for my dad's funeral and placed five days in advance!! Then they initially lied stating they were en route and finally, 90 minutes and three phone calls later admitted they "forgot" to place the order with a local florist!!

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★☆☆☆☆

“Company is joke!!!!!”

Written on: 06/03/2015 by Barnett53 (1 review written)

DO NOT EVER ORDER FROM HERE! Ordered flowers for my mothers 80th birthday paid extra to have them delivered by noon. At 4:30 in the afternoon I get a message that says there is a problem with the order. They never delivered the flowers because they said her phone was disconnected Say what???? her phone has not changed in over 20 yrs and it sure as hell is not disconnected. it is now 6p.m. and I have no idea if she will ever get them They were to call me back, still no call This is such bad… Read Full Review

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★☆☆☆☆

“Unreliable and Dishonest”

Written on: 02/03/2015

I ordered a large arrangement for my parents 35 wedding anniversary. I ordered days in advance to ensure I would get a confirmation. The delivery was requested for a morning delivery (for which i paid extra for) to a restaurant in the city(Denver). I made arrangements with the resturant to ensure they were kept safe before my parents arrival. I called 1 hour before my parents were to arrive to see if the arrangement had arrived, it hadn't. I called Fromyouflowers, they offered to refund… Read Full Review

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★☆☆☆☆

“don't believe them/it won't happen/where r 5 mill...”

Written on: 27/02/2015 by bcat (1 review written)

so where do the 5 million satisfied customers come from? I used you last june for same day delivery and that didn’t happen but was told it would go out 1st thing the next morning. I waited until noon and called again and was told it was going to go out immediately............…it finally arrived at 4:30…..day late.….. so needless to say I have not used again until today........…used “same day delivery” and had someone waiting at the place of business 30 minutes after they were… Read Full Review

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★☆☆☆☆

“nextday noday”

Written on: 26/02/2015 by flowerforyou (1 review written)

I ordered 100 roses , 100 ! with a custom vase on the 23rd . The flowers were lost , I don't know how you lose 100 roses im guessing that's pretty big and the 25th they said they would re order my flowers and have them sent today the 26th and it wont be in today . I think spending that much money on flowers and have it not be there when you [aid for them to be there is bs . and im very upset with everything… Read Full Review

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★☆☆☆☆

“Never again!”

Written on: 26/02/2015 by Leah789 (1 review written)

Negative stars if possible! Horrible experience! They messed up one simple order four times! I ordered beautiful bouquet of flowers and balloons with same day delivery for my moms Valentine's Day late gift. When I called to get an estimated time they informed me the florist just realized they couldn't deliver. Never once did gory outliners take responsibility or apologize. Instead we changed my order to guarantee a later delivery of atleast some type of flowers and balloons to my moms office… Read Full Review

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★☆☆☆☆

“THEY DON'T DELIVER”

Written on: 24/02/2015 by Jack448 (1 review written)

I ordered a same day arrangement 2 days before they were to be delivered, half way through the day I used the track your order which is a joke it comes back saying someone will get back to you within the hour which never happened.I received a call around 2pm telling me the flowers would not be delivered blaming it on the florist but they could be delivered the very next day and they would upgrade them. I chose to cancel the order and get my money back and from reading the other reviews this… Read Full Review

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★☆☆☆☆

“Poor Customer Service”

Written on: 21/02/2015 by George_B (1 review written)

I normally Google or Yelp a business, I wish I had in this case as I would have run as fast as I could have from them. To start, the deliver card had a totally misspelled name on it. So when I got the email confirmation that the flowers were delivered, that was semi correct. The flowers were delivered to a business (a very large one) but did not get to the person! I had to call her and she had to hunt down the delivery. Flowers were wilted, I understand that to a point, but not acceptable. So… Read Full Review

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★☆☆☆☆

“Check the reviews- they won't deliver”

Written on: 20/02/2015 by QuinnGardner168 (1 review written)

I would give this a zero if it was available. I ordered a "florists choice" bouquet for my mother for Valentine's Day. I ordered on Feb. 11, 2015 for a Feb. 12 delivery because they had blocked out delivery for 13-16. They wanted to charge $14.99 for delivery that I did not want to pay so I didn't complete the order. Then I received an e-mail that said they would delete the $14.99 if I would complete the order, which I did. The flowers were not delivered on the next day and I looked into my… Read Full Review

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