From You Flowers Reviews - www.fromyouflowers.com

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★☆☆☆☆

“Took the Suprise right out of the day!”

Written on: 01/10/2015

I ordered balloons yesterday for a delivery of today. I paid all extra fees to GUARANTEE my delivery would be there by noon. At 4pm I had still not heard from the person they were to be delivered to so I reached out to see if they had received my surprise. They had NOT. I contacted From You Flowers and was told that they were being delivered right now…right now did not work because they had already left work and would not be back until Monday, again I paid extra to GUARANTEE the AM… Read Full Review

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★☆☆☆☆

“HORRIBLE”

Written on: 26/09/2015 by Devinj254 (1 review written)

I ordered flowers the day before with expedited shipment to arrive the morning after and it did not happen. I called and was told that sometimes things happen and that I ordered after the shop was closed. I was given a gift card and refund on shipping cost but a giftcard does not make up for me not having my flowers delivered on time. Besides, who would wants a gift card from a company that does not fall through with their "guarantee"? It is now 3:15pm and my flowers has not arrived yet… Read Full Review

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★★★★☆

“Customer service is excellent”

Written on: 25/09/2015 by CamrenNapier (1 review written)

The flowers were not as pictured when they were delivered and the delivery was NOT what I requested-- the flowers arrived over a week EARLY-- When I notified Cust Service, they not only replied immediately, they offered to replace the flowers on the correct date or to refund my money. They honored the choice that I made very quickly. I have used this company many times and will continue to use them, for the best pricing and best variety of choices… Read Full Review

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★☆☆☆☆

“No same day delivery - it has now been 4 days”

Written on: 23/09/2015 by biessy (1 review written)

My best friend was very ill and in the hospital. I ordered same day delivery and was shocked that she did not receive them. When I called customer care they said that the florist was missing some of the selected flowers. I told them I don't care, substitute something. She was released from the hospital and arrived home on Monday so I told them to deliver them there. They didn't have a florist for that area, telling me it was too remote, which is a bunch of BS.So now she will get flowers… Read Full Review

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★☆☆☆☆

“False Advertising Beware”

Written on: 12/09/2015 by CayleeDavidson (1 review written)

You will not get what you see and order on their site. They will substitute cheaper arrangements and vases, because what you ordered "is not available" the same holds for the flowers "fresh flowers of the type ordered are not available". They send cheap assortments. If you pay extra for 4 hour delivery so they can make the delivery on time. They do not advise you that they are making substitute arrangements they just do it and hope that you don't see what was sent. There are much better… Read Full Review

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★★☆☆☆

“No discount”

Written on: 12/09/2015 by 362Regan (1 review written)

I ordered the Sweet Devotion $59.99 bouquet. In the middle of the order, I was offered a 20% discount if I entered my email right in their website. Somehow the 20% discount came down do $59.99 Yes, exactly as you read it. I continued with the order since I had similar experiences with other outfits before. Then the discount was transformed into $79.99, along with a short explanation that I received the 20% Google discount!!! Now I'll be like stepping on eggs until my brother and his wife… Read Full Review

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★★★★★

“AWESOME”

Written on: 10/09/2015 by Winston282 (1 review written)

Fast and beautiful! fresh awesome flowers, very satisfied… Read Full Review

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★☆☆☆☆

“BUYER BEWARE!!!”

Written on: 10/09/2015 by 390Kenney (1 review written)

MY DAUGHTER NEVER RECEIVED HER FLOWERS FOR HER BIRTHDAY. I GAVE A COUPLE OF DAYS NOTICE AND PAID EXTRA FOR EARLY DELIVERY. THEY NEVER CALLED OR ANYTHING. DON'T TRUST THIS SERVICE. GO DIRECT TO A LOCAL FLORIST. THEY ARE TRYING TO MAKE AMENDS WITH DISCOUNTS, ETC., BUT THERE IS ABSOLUTELY NO EXCUSE. I EVEN E-MAILED THEM WHEN IT DID NOT ARRIVE EARLY AND I GOT NO RESPONSE… Read Full Review

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★☆☆☆☆

“Not what you order”

Written on: 08/09/2015 by Williamkeith (1 review written)

So disappointing. I ordered florists choice and it had 3 sizes. I ordered the largest size. When I saw a picture of what was delivered, it was very small. Go somewhere else. When I called them they emailed a gift certificate for 12 bucks that expired in 10 days. What a joke. … Read Full Review

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★☆☆☆☆

“Disapointing”

Written on: 31/08/2015 by BaileeSimmons266 (1 review written)

Wanted to surprise my wife for her first day back at school being a teacher. Ordered early in the day for same day delivery to ensure enough time to get there during the school day. They called me much later in the day informing me that they would not be able to deliver that day. It wasn't even a busy day or Holiday! since they called so late to inform me, it left me no other options to try calling another florist or anything. All their guarantee is good for, is to give you your money back if… Read Full Review

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★☆☆☆☆

“BEWARE! SUCKS! SUCKS! SUCKS!”

Written on: 31/08/2015 by JohnMITT (1 review written)

I ordered a flower arrangement 10 days ago with expedited service. It did not get to recipient before noon as promised. Upset as I was, they offered me a $20 gift certificate. I just tried them again today thinking that my past experience was just a fluke...boy was I wrong! The guy I spoke to kept getting my info wrong even as I clearly spoke slowly for him. He then kept giving me an inflated total and said my certificate was only $10! After spending 30 minutes on the phone and asking for his… Read Full Review

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★☆☆☆☆

“Very frustrating and stressful”

Written on: 31/08/2015

I placed my order a day ahead and even paid an expidite fee to be delivered by 12pm for my wifes birthday and they have not arrived. I email the company and no response and when I call the number it goes to an automated message saying that they can not help track orders over the phone so to please use website. Well the website does not even help you so here we are wondering if and when the flowers will arrive? My wife worked a half a day and its Friday so if they come now then she will not see… Read Full Review

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★☆☆☆☆

“Ugly and Sad”

Written on: 28/08/2015

I have ordered 2x's from them and both times now the bouquets were either terrible looking or not what I even ordered. I even upgraded on both of the bouquets. When they were delivered they were so scrawny and not the colors I had chosen. I will never use them again. It sure was not worth the time or money that I spent. The quality was terrible and a big let down!… Read Full Review

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★★★★★

“beautiful”

Written on: 23/08/2015 by Santinou1946 (1 review written)

My friend couldn't attend the funeral but I had. She asked me to look for her arrangement and let her know if its like the picture on the website. It was beautiful! We had 1 day notice. I arrived at 9am and the arrangement was there already. I would recommend fromyouflowers.com to all my friends… Read Full Review

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★☆☆☆☆

“cheap flowers”

Written on: 20/08/2015 by mpHouston253 (1 review written)

flowers didnt look the same. paid for premium. looked super cheap .not evne blossomed.super upset… Read Full Review

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★☆☆☆☆

“WORST SERVICE EVER”

Written on: 18/08/2015 by noposiesforyou (1 review written)

I ordered flowers through this company to be delivered the same day. I was called late in the afternoon (too late to call a local florist for same day delivery)to be told the arrangement couldn't be delivered. I re-scheduled for another day and they still haven't been delivered, several days later. I made phones calls as well as a few emails to rectify the issues of which they had several excuses and no real answers. I feel their lack of their service has compromised a 30 year friendship… Read Full Review

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★☆☆☆☆

“Recepient will not receive what you ordered online! ”

Written on: 12/08/2015

I ordered the summer sunflower arrangement for my coworker whose mother recently passed away and I paid the additional charge for same day delivery and what he recieved was red roses and red carnations!!! Nothing close to sunflowers!! I will never use this company again or recommend to anyone!!… Read Full Review

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★☆☆☆☆

“Same day, No way”

Written on: 10/08/2015 by 180Douglas (1 review written)

I ordered a gift basket for same day delivery on a Thursday. I didn't get a confirmation so I contacted them. I got a call on Sunday that the delivery never happened and they would try again on Monday. They did deliver on Monday. Four days after my 'same day' delivery… Read Full Review

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★☆☆☆☆

“No delivery for a funeral”

Written on: 09/08/2015 by 68Young (1 review written)

We ordered flowers for a funeral with guaranteed delivery to the funeral home before 12:00 PM. We ordered the day before. No flowers were delivered and upon checking my email I have a canned email with apologies and offering to call the recipient and they would make it more robust. No, you can't call. it's a funeral! By far the worst experience ever in our lives by a business. They should've called immediately to let us know it wasn't going to happen or declined to take the order… Read Full Review

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★☆☆☆☆

“Worst service ever!”

Written on: 06/08/2015 by tinamarie09 (1 review written)

I placed an order for my mother's birthday. I received confirmation of delivery on the correct date. The flowers were actually delivered a week later. I called to complain and they promised to follow up. They never did. I called again and they offered a refund on the cost of delivery. I'm still waiting for that, though I'm quite certain it will never happen. DO NOT order from this company.... they will let you down!!!… Read Full Review

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