From You Flowers Reviews - www.fromyouflowers.com

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★☆☆☆☆
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★☆☆☆☆

“Complete Idiots”

Written on: 17/02/2017 by 392Richards (1 review written)

Can get an order straaight, deliver on time or follow instructions… Read Full Review

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★☆☆☆☆

“Valentines Day is ruined”

Written on: 17/02/2017 by Carrnn285 (1 review written)

Don't buy from these money grubbing yahoos, all you will get is a bill and total disappointment. They don't answer their phones and customer service is non-existent… Read Full Review

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★☆☆☆☆

“terrible service”

Written on: 16/02/2017 by Brucer309 (1 review written)

i ordered here for the first time and gave specific instructions for delivery due to the fact me wife works in a hospital, not only was it not delivered on time but none of the instructions were followed. the second half of my order wasn't delivered together and not on time again. this is the last time i will be using them… Read Full Review

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Gnome82's Comment

Written on: 16/02/2017

Exactly the same issues I had for Valentine's Day bouquet for my mother. Horrible customer service when phone lines are down and sends you through a never ending loop. Never using this company again and they do not resolve the issues just never ending e-mails from customer service representatives who give different answers.

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★☆☆☆☆

“WORST SERVICE EVER”

Written on: 15/02/2017 by voSalisbury1987 (1 review written)

Ordered a "Sweetheart Rose Bouquet" for my son to give to his girlfriend. We ordered on 2/9 and it was to be delivered on 2/14. Suppose to have delivery between 9:00 a.m. and 6:00 p.m. Needless to say, they never arrived. My son had no gift for his girlfriend and I spent my Valentine's Day and night waiting for flowers to arrive. They sure were quick to put the charge onto my credit card. I sent 3 e-mails all with generic replies that they'd get back to me in four hours. I called today… Read Full Review

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★☆☆☆☆

“Took the payment, still haven't received delivery”

Written on: 15/02/2017 by maryrosebianchi (1 review written)

My husband placed an order on February 10th for delivery for Valentines Day. The company took the money from his account the same day he placed the order. It is now the day AFTER Valentines Day, and still NO Delivery. We tried calling the company only to get a recording that their phone lines were not working and to go online or send email. We sent email and received an auto response that someone will reach out to us within 24 hours. To date, no one has reached out to us. I will never… Read Full Review

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★☆☆☆☆

“Pathetic service”

Written on: 15/02/2017 by KadinDuggan427 (1 review written)

My husband ordered valentine flowers to my work place with special decoration and priority delivery. However the flowers were not delivered till after 7pm on valentine's day which was after working hours and I couldn't get them till next morning. There was no special decoration that mu husband paid extra for and obviously it was not a priority delivery. I called them on their toll free number all day and I couldn't get a live agent to talk to. A colleague told me that the same happened with her… Read Full Review

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★☆☆☆☆

“I wish I had read the reviews before I ordered...STAY...”

Written on: 15/02/2017 by dsteiner (1 review written)

I ordered Valentine's Day Flowers. Paid an additional $5.00 for quanteed delivery on top of a $14.99 service and handling charge. Just like all other complaints the flowers did not arrive. After calling for 3 hours and just getting a recorded message to track order on their website ( which wasn't working) I finally sent an email. I received a form email back saying they would be delivered on February 16th but they would discount my order 15 percent. Totally not acceptable. I cancelled my order… Read Full Review

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★☆☆☆☆

“They are terrible”

Written on: 15/02/2017 by 53Foley (1 review written)

Didn't get to see the flowers might if been nice don't know cause they were never delivered on Valentine's Day none the less. Ordered a week early and still paid extra for shipping to arrive on 2-14, Ha Ha jokes on me. Did get a full refund, which helped but doesn't really matter cause they are terrible… Read Full Review

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★☆☆☆☆

“Terrible Experience ”

Written on: 15/02/2017 by ERikHuntington (1 review written)

Ordered an arrangement for Valentine's Day a week early, and had it set up for a 2/13 delivery. Didn't happen. Called them and was told the florist would deliver the next day and was offered a $15 off credit. Followed up via email on 2/14, and received a response within 45 min apologizing for the inconvenience and promising an investigation and response. 9 hours, 3 follow up emails, and 1 hour of hold time (which was eventually disconnected) later, and still no answer. The only thing they… Read Full Review

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★☆☆☆☆

“Lots of Excuses, But Terrible Service at FromYouFlowers”

Written on: 13/02/2017 by suesbest (1 review written)

I used From You Flowers one previous time and did not have a bad experience, but that ended abruptly with the second order placed. I placed a flower order in Minnesota on a Saturday for one of daughters' birthdays. When placing the order, it was clearly noted online that Sunday delivery was available in my area and so I requested it. On Sunday evening, I received an email from fromyouflowers that I could not get same day delivery. I was mystified by that comment, since the order was placed on… Read Full Review

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★★☆☆☆

“Wrong Day Delivery and Poor Customer Service! Buyer...”

Written on: 13/02/2017 by 29McDonough (1 review written)

I ordered a bouquet for my girlfriend to be delivered on Sunday, a day she normally uses to de-stress from her week. It was confirmed for Sunday. I got a call Saturday saying how nice the arrangement was. The product itself was fine, but since it arrived on the wrong day, I sent an email to customer service letting them know that someone screwed up and to be on the alert. They got back to me saying it was my mistake, not theirs and then proceeded to misspell my name when it was literally a… Read Full Review

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★★★☆☆

“Flower Bouquet was not the one I ordered.”

Written on: 11/02/2017

Ordered the Winter Wonderland bouquet. The Bouquet was chosen by me for the specific flowers and color that were in the description and photo.They matched perfect for her school colors. When my granddaughter showed me the picture of the flowers.I was very upset. They were supposed to be white ,Blue ,Yellow and some purple. They were all purple, white and yellow. No blue at all. The Bouquet was ordered specifically for the colors shown .the vase wasn't the same as the picture either. Very… Read Full Review

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★☆☆☆☆

“Watch Out for Credit Alerts...You Earned IT! ”

Written on: 08/02/2017 by RiverCochrane435 (1 review written)

Wow, repeated emails about a credit I earned. Went to use it and processing and delivery fees crazy. Cancelled order. Waste of time and energy… Read Full Review

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★☆☆☆☆

“Misleading ”

Written on: 07/02/2017 by Curtis228 (1 review written)

I ordered pink roses-pretty in pink- and the florist delivered three times a bouquet with carnations… Read Full Review

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★☆☆☆☆

“Expedited shipping joke”

Written on: 30/01/2017 by Daniellaz468 (1 review written)

Be careful if you pay for expedited shipping. They weren't even close to delivering the flower within the 4 hours promised. Bad company, use somebody else… Read Full Review

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★☆☆☆☆

“BUYER BEWARE.....READ THE REVIEWS!!!!”

Written on: 30/01/2017 by rubicon727 (1 review written)

I did not check the reviews before I ordered. You will see all these beautiful arrangements but you will not receive anything like it. They send your order to local florist. The local florist does not have a picture of what you ordered, they go by a vague description from flowers for u. I ordered an arrangements of red and white carnations, deluxe, for my 84 yr old mother. I picked carnations because she loves them. Her arrangement was tiny, not deluxe, and only had 6 carnations and a… Read Full Review

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★☆☆☆☆

“not as pictured - way over priced ”

Written on: 29/01/2017 by Victori35 (1 review written)

The flowers were nothing like the pictures and a teddy bear kidde balloon was tied to a grown woman's flowers. They were thin and nothing as pictures. The card was illegible and signed twice? … Read Full Review

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★☆☆☆☆

“SUCKED in again by FAKE lo-price and poor quality service”

Written on: 23/01/2017 by MatteoKilgore (1 review written)

Not sure WHAT they mean by satisfaction guaranteed. Ordered flowers in AM- they tacked on EXPEDIATED service fees for their advertised 4 - hour delivery. A $29 bouquet was now $57. The afternoon came and went and an email came saying they couldn't do it and were refunding me the $3 delivery fee! Eventually they delivered The next day afternoon 32 hours. No they did not respond to email messages. MANY OTHER BETTER SHOPS OUT THERE!… Read Full Review

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★☆☆☆☆

“These people suck !”

Written on: 23/01/2017 by bettyanngma (1 review written)

I ordered balloons on 1/11/17 that were to be delivered that same day to my grandkids who had just had their tonsils removed. They didn't arrive on 1/11 so I called the following day, 1/12 and spoke with customer service who said they would definitely be delivered that day and that she would give me 50% off. The balloons didn't arrive until that Saturday, 1/14 at 7 PM ! I called today and was given multiple excuses including the weather (and really ?? They were sent to San Diego and my son… Read Full Review

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★☆☆☆☆

“Horrible Experience for My Daughter”

Written on: 16/01/2017 by GabrielleWare366 (1 review written)

My experiences with your company have been terrible to say the least. Something that was supposed to be a happy and fun event was nothing less than a disaster. I paid extra to have the flowers delivered the same day as a surprise for my daughters good grades. They should have been delivered by 6:00 pm. After having called once to check on the order, I was told the delivery was delayed and they would be delivered by 7:00 pm. Because of this my children didn't get to go out for celebration… Read Full Review

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