From You Flowers Reviews - www.fromyouflowers.com

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★☆☆☆☆
1.2 / 5
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★☆☆☆☆

“Bad Customer Service”

Written on: 12/05/2014 by Austingirl (1 review written)

They fasley advertise the service the offer!! When I replied with a complaint, they offered zero resolution!! I will never use them again!!… Read Full Review

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★☆☆☆☆

“DON'T WASTE YOUR TIME.”

Written on: 09/05/2014 by SMOKE7 (1 review written)

THEY ADVERTIZE SAME DAY DELIVERY BUT CAN'T HANDLE NEXT DAY. I ORDERED FLOWERS FOR MY WIFE AROUND 10:00AM FOR DELIVERY ANYTIME THE NEXT DAY. I RECIEVED AN IMMEDIATE CONFIRMATION. AROUND 6:00PM (8 HRS LATER) I GET A PHONE CALL SAYING THEY CAN'T MAKE THE DELIVERY FOR AN ADDITIONAL 2 DAYS, THAT WAS TOO LATE FOR THE EVENT I ORDERED IT FOR. IF YOU CAN'T GET THE JOB DONE AS REQUESTED, TELL ME. DON'T WAIT 8 HOURS LATER TO TELL ME, THAT ONLY MAKES IT HARDER TO FIND SOMEONE ELSE THAT CAN DO THE JOB… Read Full Review

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★☆☆☆☆

“will not use again !!!!!!”

Written on: 29/04/2014 by CarissaBanks (1 review written)

Ordered for grandpchild, they called me 2 hours before funaral, they said could not get them there. Will never us this company again !!! I can't stop crying. I ordered them the day before the funeral, their website says same day. They waited 2 hours before funeral to let me know with it being on sunday I could not go to anyone else. … Read Full Review

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★☆☆☆☆

“They died in two days!”

Written on: 29/04/2014 by Leslie62 (1 review written)

Had birthday flowers delivered n Thursday, 04/24/14, the day before her birthday. Went over to pick her up for dinner on Saturday 04/26/14 and THE FLOWERS LOOKED AWFUL!! Looked like a bunch of dead weeds in a vase. Of course she tried to make the best of it and make me feel good but even I can tell they awful… Read Full Review

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★☆☆☆☆

“awful service and products”

Written on: 28/04/2014 by 1969Caldwell (1 review written)

Ordered 2 items online, paid extra for GUARANTEED same day delivery and flowers that were sent were mediocre at best.... fruit basket never made it to the grieving family and company said the florist that got that part of the order had already sent to them that they delivered so company refused to do anything about it until Monday when the florist was open again..... I asked for a supervisor which took 3 requests, fruit basket was impossible to order elsewhere so I demanded a refund immediately… Read Full Review

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★☆☆☆☆

“DO NOT waste your money!”

Written on: 28/04/2014

Whatever you order is NOT going to be what gets delivered...if it ever actually DOES get delivered. I was so disappointed...and when I wrote to them about a refund they offered me 20%. When I complained about that they offered me 50%. Beware, the refund you end up with does not include the inflated service charges they hit you with. Evidently there is no such thing as the 100% refund they promise… Read Full Review

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★☆☆☆☆

“Do not use this flower company!!!!!”

Written on: 25/04/2014 by Angry28 (1 review written)

I ordered a nice bouqet to be sent to a co-workers brothers funeral.... I get an email 30 minutes before the funeral saying due to time constraints, they are unable to make the delivery.... I ordered them 3 days before the funeral..... INSANE and unacceptable!!… Read Full Review

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★☆☆☆☆

“HORR-I-BLE!!! Shop elsewhere for flowers!”

Written on: 15/04/2014

I got my mom a $40 bouquet (which by the way, expect at least $18 on top of the initial cost if your flowers for 'handling fees' sheesh!) and it had 1 sunflower and three pitiful roses. The roses were droopy by the end of the FIRST day and the whole bouquet was ready to be tossed after THREE DAYS. Supposedly they have a '7 day guarantee' but after 2 frustrating calls NOTHING (HORRIBLE customer service btw!) has been done. I'm going to contact my credit card company about stopping the payment… Read Full Review

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★☆☆☆☆

“Horrible, would never recommend this site not even to...”

Written on: 14/04/2014 by Lupenieto (1 review written)

I ordered from this company twice thinking that maybe the first time was just an accident, both times the flowers were not even close to what I wanted and I paid for a large arrangement and they delivered a exteamly small arrangement that looked like a beginner made it and charged me $90. I paid for early delivery and one set was very late and the other set was not only late but not even delivered, they did not call to let me know what was going on I had to call to find out. They promised me a… Read Full Review

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★☆☆☆☆

“What was promised was not delivered...”

Written on: 24/03/2014 by buffer23 (1 review written)

My husband and I were sending my in laws a balloon boquet to reveal the gender of our baby. I specifically asked for all blue balloons. My in laws revieved some blue, some purple, and some green balloons and of course did not unserstand the message that we were having a boy. They called to thank us for sending the boquet, but because there were different colors they had no clue what the purpose was. I called the 800 number to complain and all they did was offer me a coupon for my next order… Read Full Review

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★☆☆☆☆

“They lie”

Written on: 21/03/2014

Used this service to deliver flowers to my girlfriend at work 3 days later. They said the flowers would be delivered by 5 PM. My girlfriend never got the flowers, even though she was at work until 8 PM. A co-worker received the flowers at 9 PM, despite the email I received that stated that the flowers were delivere at 6:45 PM. In summary: THEY LIED And it looks as if this is definitely not the first time this has happened… Read Full Review

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★☆☆☆☆

“Outrageous-THE WORST!”

Written on: 17/03/2014 by NYCBuyer (1 review written)

ABSOLUTELY DO NOT ORDER FROM THIS SITE Funeral flowers ordered 48 hours in advance never came. When Customer Service was called, the reason was that the local florist had no record of order. And then the suggestion was to deliver product next day...AFTER FUNERAL SERVICE!!! Money refunded, not a word of apology. THE WORST! ABSOLUTELY DO NOT ORDER FROM THIS SITE… Read Full Review

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★☆☆☆☆

“Great company (If you like being lied to and Ripped Off)”

Written on: 14/03/2014 by Cardenaspn445 (1 review written)

They will take your money and lie to you on numerous occasions regarding status. Do not use under any circumstances. Too bad ZERO stars is lowest. Definitely deserves a negative rating. UNETHICAL, UNCARING, INCAPABLE. WELL DONE GUYS, You have screwed 1 more customer… Read Full Review

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★☆☆☆☆

“Terribe substitution and terrible customer service”

Written on: 11/03/2014 by mauimama (1 review written)

Two weeks before my daughter's "special" (50th) b'day - I placed my order for the Tulip Delight (her favorite flower) - it was a simple pink tulip and white poms - 1) they didn't deliver until late in the day 2)without any notice- they substituted a "similar" arrangement -- OMG-- the "similar" arrangement was a gawdy purple, red, yellow mess of flowers, some of which were already wilting!!!! Numerous emails back and forth all day long - I paid $48.42 and all they would begrudgingly refund was… Read Full Review

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Alice092948's Response to mauimama's Review

Written on: 28/04/2014

I had a similar experience...I think they were willing to give me more refund because I had my son take a picture of the delivered arrangement and then I created a side-by-side photo of what the flowers looked like online and what really got delivered. They couldn't argue with that!

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★☆☆☆☆

“I paid $60+ for what looked like a med sized very nice...”

Written on: 06/03/2014 by Memphis201 (1 review written)

I paid $60+ for what looked like a med sized very nice bouquet but after it was delivered I was totally disappointed! The flower received were nothing like the ones I ordered. The recipient received a small sad bouquet that had one of the flowers in the other bouquet and some wilted browning other flowers and when I complained they gave me a whole $6 back and a small credit with their site as though I would ever use them again! … Read Full Review

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★☆☆☆☆

“Same day delivery...no”

Written on: 06/03/2014 by korsell2 (1 review written)

I ordered flowers from "From you Flowers" for delivery on my sister's birthday, Monday, March 3, 2014. Late in the afternoon I receive a call from a representative of From you Flowers who regrets to advise me they cannot fill the order for delivery that day. They would upgrade me to a better bouquet and provide a note of apology to my sister, accepting the blame for their delay. On Tuesday, March 4, I was again called by this company who told me there were just so sorry but they had trouble… Read Full Review

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★☆☆☆☆

“Can't even do the one job they are supposed to do”

Written on: 01/03/2014

I ordered flowers to sent to her office for her birthday. I paid extra to get there before 12:30. THE FLOWERS WERE NEVER SENT OUT! I called the first time to see why and the lady had to call the florist and would call me and explain the situation. Three hours passed and still nothing. I called again and they had to call the florist AGAIN!!!! Eventually I got my refund but I had to call 4 times and the flowers were never delivered. I wouldn't recommend this to anybody. First time buyer and my… Read Full Review

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★☆☆☆☆

“Cannot be trusted”

Written on: 24/02/2014 by smivest (1 review written)

I don't know if the problem is with fromyouflowers or their vendors. In either case, the florists are not adequately vetted. I placed an order (almost $200) at 11:00am on Saturday, for a Saturday delivery in Monticello FL - paid extra for the service - and the flowers were never delevered. According to the site, I placed the order with hours to spare. I was only notified after the recipient let me know they never showed. These flowers were for a funeral for a lady who didn't have enough money… Read Full Review

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★☆☆☆☆

“no show”

Written on: 22/02/2014

paid expedited fee for next day delivery before noon. delivery was very late. would not recommend using this company… Read Full Review

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★☆☆☆☆

“Unreliable service”

Written on: 22/02/2014 by guest0006666 (1 review written)

I order with a prior to 2pm delivery service to a funeral service. I called at 2:16 & the driver is 'still on his way'. The FYF rep still says "we need to wait till the driver goes back to the shop to confirm delivery" when it's already confirmed at 2:16 it's NOT delivered. ??? Not very bright representative. Late spray delivery to a funeral service? Big embarrassment & when I ask what's the solution to this problem she just kept repeating "our florist is doing everything they can". That is NOT… Read Full Review

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