Carcraft Reviews - www.carcraft.co.uk

Click here if this is your business
★★★☆☆
3.0 / 5
53% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Carcraft www.carcraft.co.uk - Ask a question now

Media Gallery for Carcraft www.carcraft.co.uk

Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 09/05/2014 by 102Bailey (1 review written)

This is the worst garage ever to buy a car from, after seeing an audi a5 on the website and phoning them 3 times in a week to ask them to keep aside for me, travelled all the way from scotland to find they didnt have it!!! Customer services appaling, they just want u to sign finance contracts, asked to testdrive another car, only the battery was flat then it had no fuel in it!!!! shocking!!!! the cars are modified with old parts and unreliable anyway, do not go here, save you money and time and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Vectra356's Comment

Written on: 19/05/2014

IF YOU WENT TO THE BIRTLEY BRANCH ENOUGH SAID.YOU ARE RIGHT ABOUT CARS BEING FITTED WITH SECOND HAND PARTS FROM SCRAPYARDS.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“Great service from very friendly staff”

Written on: 08/05/2014 by Kaylyni1991 (1 review written)

The staff are great they found me a good deal with a fantastic car, my credit rating is not fantastic hence the rate was pretty high and the car was over priced but that's what you get if you have poor credit rating but the staff are great and they did get me finance where a lot of companies may fail so over all very satisfied, thanks To paul and Alan, best regards Colin… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Car craft are excellent, very professional staff”

Written on: 06/05/2014 by Zaria365 (1 review written)

Car craft were very good they sort you a car out that suits your finances and try to get the best deal. They also give you a free service and not in your first year. The staff are very friendly and professional. The only thing I did not like was the length of time that you are there… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very friendly and relaxing smooth finance ”

Written on: 30/04/2014 by JaniyahHunter342 (1 review written)

Very friendly, relaxing atmosphere, quick transaction on finance and got to drive my car away the same day. Will defo be back for a new car in a few years… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent ,service great communication ”

Written on: 30/04/2014 by Eliann226 (1 review written)

Brilliant customer service very helpful excellent deals on cars and I'm a very happy with my ford fiesta… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Looking for another car”

Written on: 30/04/2014 by JazleneDuncan (1 review written)

Very friendly and helpfull environment, making buying a car simple - don't recommend finance package though… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Carcraft ia place to go, to buy a car. As soon as you...”

Written on: 30/04/2014 by Silva309 (1 review written)

Carcraft ia place to go, to buy a car. As soon as you enter the doors to their showrooms, you are made very welcome and offered refreshments. From the minute I walked into the showroom till the time I drove away in my new car, was made very welcome by all the staff at Carcroft… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Vectra356's Comment

Written on: 19/05/2014

WAIT UNTIL THE CAR GOES WRONG,THEN YOU WILL HAVE SERIOUS PROBLEMS WITH THIS COMPANY !!!!!!!!!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“good service so far”

Written on: 29/04/2014 by DaveyT79 (0 reviews written)

I was a bit weary of using Carcraft after talking to a few friends who had had mixed results. however so far i have been pleasantly surprised by the service we got. they were Friendly and efficient service with a relaxed atmosphere, we had to wait for the car to be driven over from Newport which was the only issue we had as the traffic was bad on the M4. i am still waiting for the paperwork for the vircle to turn up but have been assured that they are on their way and i should have them in… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Very happy customer”

Written on: 26/04/2014 by Barton196 (1 review written)

I am very happy with my car. The staff were very friendly and helped me find the exact car I wanted without being to pushy. I have had my car 4 3 weeks and could not be happier with it!!!! The only thing I did not like was waiting for 2 hours on the paper work… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very satisfied customer”

Written on: 24/04/2014 by Milnepr404 (1 review written)

I got a car on finance for my daughter from carcraft. Because I do not live in the same area, they personaly sent a representative over 200 miles, so we could sort out all the paperwork. A few days later my daughter was able to pick up her car.When she got the car she was not happy with it as she felt it did not have the power it should have had. A couple of weeks later I was at my daughters on holiday, So we went back to carcraft who exchanged the car and changed all the paper work to the new… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Vectra356's Comment

Written on: 19/05/2014

FIND THAT VERY HARD TO BELIEVE ?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Thetruthseeker89's Comment

Written on: 02/06/2014

I reckon its paid employees writing all reviews.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★★★★

“fantastic customer service”

Written on: 24/04/2014 by Anabellag334 (1 review written)

Very helpful polite sales team. I got a fantastic deal when I part exchanged my vehicle. This is the second time I have used Carcraft in the last two years. There is an amazing selection of cars and price ranges to choose from and theres something to suit everyone's budget. Definitely worth a visit. I would recommend Carcraft. They also offer a12 month aftercare product free of charge which provides you with an MOT if required and a service and breakdown cover which is a must if you're a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Vectra356's Comment

Written on: 19/05/2014

WAIT UNTIL THE CAR GOES WRONG.THEN YOU WILL HAVE SERIOUS PROBLEMS WITH THIS COMPANY.YOU WERE PROBABLY SHAFTED WITH THE PRICE AS WELL.THERE IS MUCH CHEAPER CAR DEALERS IN THE NORTH EAST THAN CARCRAFT

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Excellent service very polite staff .. Great choice...”

Written on: 24/04/2014 by pjLindsay476 (1 review written)

Excellent service very polite staff .. Great choice of vehicles .. Quick reply ion finance overall perfect !… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Extremely Uncomfortable and Intimidated by Salesman”

Written on: 24/04/2014 by MckennaParks (1 review written)

We had gone out with the intention of having a look around at what was available for a newly qualified driver daughter - no intention of necessarily buying anything at that point. We had earlier visited a different company's showroom where the sales person greeted us pleasantly, briefly explained where we could find the selection we were interested in and how to ask for more informstion if we wanted it. We had spent time wondering, asked for the keys to have a look in some cars, asked some… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Vectra356's Comment

Written on: 19/05/2014

YOU HAD A LUCKY ESCAPE.THEY ARE JUST A BUNCH OF BULLIES

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Great service”

Written on: 23/04/2014 by Ginni2013 (1 review written)

Great selection of cars, helpful/professional staff and we love the car… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great”

Written on: 22/04/2014 by Nolanno272 (1 review written)

Very happy with the service and the warm welcome I got when I walked in. Staff are great very easy to talk to and are there to help you in any way they can… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Time wasters”

Written on: 19/04/2014 by Lincsgt (1 review written)

Just had a complete waste of a day. Booked an appointment to see them regarding a Seat Leon, having travelled from Lincoln to Sheffield, I did not get to speak to him as he was too busy on the phone. Looking around the showroom there clearly were no Seat Leons on display. No apologies, just excuses as the sales manager had taken the car home for the weekend. Why would he do that when I had made an appointment to view it. I was then met by a rude chap who just wanted me to sign a finance… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great car nice too would go back staff very helpfull”

Written on: 18/04/2014 by Merritt155 (1 review written)

car craft the most helpfull place to get a car from… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“love my new car ;-)”

Written on: 14/04/2014

I found there service very helpful, they done their best to find me finance and now I have a lovely car and not some clapped out old banger :-) I am so grateful and would recommend any of my friends to carcraft. Thank you so much guys ;-) fumbs up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“brillant”

Written on: 09/04/2014

I recieved excellant service at carcraft. All staff were friendly, helpful and welcoming. I was in there for a good couple of hours and the staff were really good at making sure i was okay. Finalising the deal took a long time and even went beyond the opening hours. The staff were more than happy to work over to ensure i could drive away with my new car… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Fantastic efficient great service”

Written on: 08/04/2014 by Missgucci786 (1 review written)

Great service had a call on the day i enquired an appointment was made thier and then During the appointment the staff team were very informative jolly and made us feel at ease was a long process though Realy enjoyed driving the cars and drive away with the car i liked. Staf looked afrer me and gave me a courtesy call… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview