Carcraft Reviews - www.carcraft.co.uk

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★★★☆☆
3.0 / 5
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Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk

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★★★★★

“Fast, friendly and efficient service”

Written on: 31/03/2014 by Jonesesarah (1 review written)

My car failed it's MOT and I went to Carcraft as I needed a replacement quickly. I'll admit that I arrived with the expectation if pushy salesmen shod sell you anything to get a deal. I couldn't have been more wrong! All staff were friendly, efficient, reassuring and answered all of my questions and more. Completely changed my opinion would definitely recommend:-) I'm thrilled with my new car. Great service thanks Carcraft Trafford!… Read Full Review

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★★★★★

“I appreciated the honesty of the sales team and also...”

Written on: 30/03/2014 by Cgee92 (1 review written)

I appreciated the honesty of the sales team and also their patience in completing the process of documentation etc. friendly staff and very polite and also very calming as taking out a car on finance can be very stressful but they really did make me feel comfortable. Great car and great deal do far so good… Read Full Review

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★☆☆☆☆

“Poor avoid ”

Written on: 24/03/2014 by Tombickery (1 review written)

Don't use these go to available cars much better staff terrible service wait all day the. They mess about would not recommend to anyone but will tell people to avoid with a 10ft pole… Read Full Review

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★★★★☆

“Car Craft Enfield”

Written on: 22/03/2014 by Devinemm428 (1 review written)

Sales people really cool and friendly and listened to everything. Finance team took there time and were very rude. Highly recommend Antony & George… Read Full Review

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★★★★★

“good choice to pick from ”

Written on: 22/03/2014 by 415Sawyer (1 review written)

A warm welcome on arrival, told sales team what I needed, and they found me exactly the right car. I would recommend to family and friends, and I would definitely go back if needed. I even offered 2 cups of tea which was an added bonus. There was nothing to say I didn't like, all staff were friendly and very helpful, could answer all my questions. … Read Full Review

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★★★★★

“Vauxhall Insignia”

Written on: 22/03/2014 by Anabelg44 (1 review written)

Iain Usher. My third car from Carcraft Enfield. As always service was friendly, efficient with no hard sell. He was brilliant and talked me through all the different optkions re the finance, the packages offered by Carcraft via a via servicing. There was no pressure, I was able to compare the Insignia with other models on show, so I felt that I got the car that I wanted rather than the car Carcraft wanted to sell. Full marks to the advisor for a very professional job enhanced by the obvious… Read Full Review

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★☆☆☆☆

“don't do it these people are fraudsters”

Written on: 20/03/2014 by driodmart (1 review written)

Liars liars liars liars liars Do not believe a word they say. Yes that includes you Mario the regional manager. Yes Mario I am still waiting for my £350 hush money. All you proved was that not only are your paper contracts worthless which we knew already but you are also complicit in the poor salesmanship of your staff. The car itself is good the sales techniques are poor the finance agreement should be burnt as is full of nasty surprises Mario may I also suggest that to provide the… Read Full Review

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★☆☆☆☆

“DO NOT USE CARCRAFT”

Written on: 17/03/2014 by kaykaicai (1 review written)

we went to car craft Leeds to purchase a new car after we had so many problems with ours,when we arrived we explained we had a car in mind and also a monthly budget to stick to,we spent the next 7 hours practically arguing about the car as they were choosing a car that they wanted to sell not what we wanted,the salesman was arrogant and rude throughout he didnt give us much choice in the matter!!,we reluctantly agreed to take the car they chose as we didn't want further problems when with the… Read Full Review

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★★★★★

“excellent services ”

Written on: 17/03/2014 by DarioMeyer115 (1 review written)

The service was superb,but was there for some few hours and was starving. We were waiting for paper work to be sorted out and get the new car, so i think carcraft should provide snacks for customers. I really enjoyed the day there with my family ,place was really big, different lovely cars, about a thousand or more. i got seat Ibiza, have just started using it, the car is fantastic, classic design front view. Love it… Read Full Review

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★★★★★

“staff where helpful”

Written on: 17/03/2014 by ajBarry140 (1 review written)

Turn up and the staff where happy to see us and offered us a drink told us to have a look at the cars and then sorted the paper work out there was no presser selling and i drove the car home the same day very happy with the service. well done carcraft… Read Full Review

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★★★★☆

“A pleasant experience!”

Written on: 10/03/2014 by Bazzhill (1 review written)

We went to Carcraft with the intention of looking for a specific vehicle which we knew they had. We were met at the door by a young man who was funny and knowledgable and at times a bit OTT, however he was a car salesman and most people, myself included, tend to mistrust them and their methods. I have to say this was not the case and we ended up buying a different vehicle to the one we wanted,not because we were talked into it, simply because we thought it better suited to our purpose. We got… Read Full Review

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Tayne1991's Response to Bazzhill's Review

Written on: 14/03/2014

CANCEL THE DRIVE HAPPY PACKAGE!! ITS KNOWN AS THE 'NOT ACTUALLY COVERED' PACKAGE!! CARCRAFT WILL SCREW YOU OVER!!!

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Bazzhill's reply to Tayne1991's Comment

Written on: 01/04/2014

That's interesting as we've already had occasion to take advantage of the ' Drive Happy Package' and the fault on the vehicle was repaired promptly and without any cost to us. We've also had the vehicle serviced recently and were happy with the result.
I quite simply cannot see any justification for your comments.

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★★★★★

“Brilliant!!!!”

Written on: 10/03/2014 by Sweeneysc74 (1 review written)

Overall a brilliant experience with carcraft! They do everything they can To help you get the best possible deal/outcome! I would 100% recommend to anyone who's looking at buying a Car!… Read Full Review

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★★★★★

“carcraft”

Written on: 06/03/2014 by Stout75 (1 review written)

Very friendly very helpfull the staff was briliant with us we are very happy customers thank you carcraft we will recomend carcraft to family and friends… Read Full Review

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★☆☆☆☆

“Carcraft Chertsey”

Written on: 05/03/2014 by Aughen82 (1 review written)

That is the worst company in Earth. Total rip off, overpriced cars and totally dodgy method. Smile before you get the car and don not care after. Everything hide in the middle of book to avoid misleading and misaling; no transparency of credit checks and always go with the Finance companies they are in conivence. PLEASE DO NOT GO TO CARCRAFT, PLEASE DO NOT GO TO CARCRAFT, PLEASE DO NOT GO TO CARCRAFT, PLEASE DO NOT GO TO CARCRAFT,PLEASE DO NOT GO TO CARCRAFT… Read Full Review

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Vectra356's Response to Aughen82's Review

Written on: 19/05/2014

GOOD FOR YOU.YOU HAD A LUCKY ESCAPE.P.S WELL DONE FOR TAKING THIS COMPANY TO COURT AND WINNING.IF I EVER BUMP INTO YOU I WILL BUY YOU A PINT OR TWO.

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★★★★★

“Quick, friendly polite ”

Written on: 03/03/2014 by Marlond58 (1 review written)

We heard rumours carcraft wasnt the best, but my experience was the opposite, couldnt fault anything, polite, friendly and made us feel very comfortable. :)… Read Full Review

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★★★★★

“Fantastic, friendly service!”

Written on: 03/03/2014 by juliaandsteve (1 review written)

We found all of the staff who helped us very helpful and friendly. We are very pleased with our whole experience at car craft. And I am over the moon with my new car! I would definitely recommend car craft to anybody looking to purchase a new car… Read Full Review

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★★★★★

“excellent customer sevice”

Written on: 26/02/2014

The staff at the sheffield branch were so helpful at such a stressfull time, they took all the hard work out of buying a new vehicle. Nothing was too much trouble for any member of staff. They even managed to keep a 2 year old occupied for the 3 hours it took to finalise the deal… Read Full Review

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★★★★☆

“A bit of messing around to start with more down to...”

Written on: 24/02/2014 by bikenut4270 (1 review written)

A bit of messing around to start with more down to finance but in long run very help staff at carcraft and ver happy with the service will go there again… Read Full Review

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★★★★★

“amazing customer service”

Written on: 24/02/2014

I have purchased a car previously from a dealership, but nothing can compare to the customer service that I recieved from guys at car craft Birtley, one guy in particular went far and beyond my exsprctations. you were made to feel comfortable and at ease about our car choices. it didnt feel like a hard sale the advisor was amazing and kept us informed all the way. Even taking time to send a text the following day to thank us for our purchase and saying he hopes we enjoy our car. big pat on the… Read Full Review

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Vectra356's Comment

Written on: 03/03/2014

Wait until the car goes wrong.Then you will have serious problems with this lot.I know plenty of people who have.

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★★★★★

“Carcraft in Wednesbury is the best”

Written on: 18/02/2014 by mck5692 (1 review written)

The staff members involved in helping us get our car were outstanding in their jobs, we had difficulty gaining finance from a number of companies but the staff member persisted with us and eventually got us finance for a lovely black Peugeot 308. I would certainly recommend Carcraft to anyone and certainly the Wednesbury branch as all members of staff that we met were very helpful, polite and friendly… Read Full Review

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