Carcraft Reviews - www.carcraft.co.uk

★★★☆☆
3.3 / 5
63% of users recommend this
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Carcraft www.carcraft.co.uk - Ask a question now

Media Gallery for Carcraft www.carcraft.co.uk

Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★☆

“Got there in the end ”

Written on: 07/11/2014 by Dingerdoidge (1 review written)

Me and my wife travelled to the newport site in Wales from North devon so had a 2 and a half hour journey to do there and back. As we arrived we were greeted by a sales member of staff and immediately offered a coffee then a manager Took over and told usabout how it all worked at carcraft. He then asked us what type of car we had in mind. Which was the Ford Focus and then insisted in showing us other models of car. When we eventually got to see what focus they had we were very disappointed… Read Full Review

Report this review
★★★★★

“CAR CRAFT GREAT SERVICE”

Written on: 07/11/2014 by ejfcamden (2 reviews written)

I TELL EVERYONE ABOUT CAR CRAFT IN NEWPORT AS THEY ARE FRIENDLY AND VERY HELPFUL. THEY WILL GO OUT OF THERE WAY TO HELP ANYONE. I WILL BE GOING BACK FOR MY NEXT CAR TO… Read Full Review

Report this review
★★★★★

“salespersons”

Written on: 07/11/2014 by jbeckett94 (1 review written)

staff very friendly and helpful cant fault them for their knowledge what I wanted and was explained in detail about the car I was buying and also that with the new tax rules I couldn't transfer the cartax.very good service… Read Full Review

Report this review
★★★★★

“Excellent experience from start to finish”

Written on: 07/11/2014 by Pilchard1408 (1 review written)

Purchases a Toyota yaris recently from carcraft . The whole experience was excellent , we were greeted by a very friendly salesman who explained everything in great detail. There was no pressure at all and he made me and my family feel very comfortable. The process didn't take too long and we were offered drinks whilst we were waiting. I received my car on the same day and also managed to part exchange my old car. I would definitely recommend carcraft to anyone who is looking for a stress free… Read Full Review

Report this review
★★★★☆

“Friendly Staff - Great Car”

Written on: 07/11/2014

We bought our car in September 2014. Everything is still fine and we got a good price for our old car as part of a part exchange...we were slightly concerned because there have been some dodgy reviews on Carcraft. On the day, the staff were friendly and very helpful because we took a while to find the right car and had 3 young children with us. One staff member even went out and bought some chips for the kids! We took the extended warranty, but then changed our minds. I thought it might be… Read Full Review

Report this review
★★★★★

“Best day of my life ”

Written on: 07/11/2014 by Alyssa210 (1 review written)

Brought a car on my mum and dads anniversary Which should be a sad day for me cause my mum passed away six years ago to cancer But that day is very special to me cause I brought my shinnie blue/sliver smart car… Read Full Review

Report this review
★★★★☆

“Great car!”

Written on: 07/11/2014 by KenyonFernandez (1 review written)

Very happy with car,serviced and provided with full history. Had it 3 months now and running very well. Service was very friendly with helpful staff. Had a long wait to complete paperwork as they were short staffed. Would recommend to friends and family and will go there to look for next car… Read Full Review

Report this review
★★★★★

“new car”

Written on: 07/11/2014 by London303 (1 review written)

went to the showroom with my son to have a look at cars as he had just passed his test ,from first walking in showroom he was treated with respect evcen though he was only 17 ,the guys in the showroom at Birtley were brilliant with him they even went down to Leeds to pick up the car he wanted as it wasnt in the showroom at Birtley , I was really impressed by the way we were treated and would definatley recommend them in future… Read Full Review

Report this review
★★★★★

“a new car the same day”

Written on: 07/11/2014 by 94McClanahan (1 review written)

Staff were brilliant very helpful,even came to pick us from home got a brand new car… Read Full Review

Report this review
★★★★★

“Glad I chose them!”

Written on: 07/11/2014 by McConnell462 (1 review written)

Carcraft where helpful from the very start! My credit record isn't perfect but they were able to arrange affordable finance that allowed me to buy my car! Excellent customer service and after sales service!… Read Full Review

Report this review
★★★★★

“Further review post ”

Written on: 07/11/2014 by RoycePrice (1 review written)

Apart from a few blips there has been no problem all issues have been sorted… Read Full Review

Report this review
★★★★☆

“good job done”

Written on: 07/11/2014 by 460Martinez (1 review written)

Great people no messing like other car sales staff. Would tell anyone to go cheers again… Read Full Review

Report this review
★★★★★

“Recent Purchase”

Written on: 07/11/2014 by BrooklynnGunn96 (1 review written)

I came in to look to change my car on 27th October and I liked the fact that I wasn't pounced on right away which to be honest I did feel like when I visited there some years ago. The man who did come to assist me was very polite and helpful and he took me to see a few cars, he got keys and did a lot of running around for me, I cannot remember his name sorry. I changed my car and bought a Citreon C1 SL12WVK and am more than happy with it. I also liked the fact that I was taken into a side… Read Full Review

Report this review
★☆☆☆☆

“Downhill after you have paid”

Written on: 06/11/2014

After selling a car with expiring tax, they forgot to give me my part of the logbook meaning i could not tax my car unless i paid a £30 charge. I called to ask why i never got this, and the awful finance manager claimed that they did not need to give this. When i rang again later a member of the sales team was more helpful, explaining that they should of given it to me and will get his manager to call me back about getting re-reimbursed. This never happened. 9 weeks after purchasing the car it… Read Full Review

Report this review
★★★★★

“Appropriate assistance and good advice”

Written on: 06/11/2014 by Jessie116 (1 review written)

I visited the Liverpool branch on a pre arranged appointment. I explained to the sales team what I wanted in a car, and was shown many models and given time to look at each one without pressure. The salesman then showed me 3 wild cards now I have the car of my choice. The service was quick and courteous no pushing gave me time to decide had a test drive and was hooked on my new car absolutely love it. It was pain free and no hassle I would definitely recommend this to all my friends. The choice… Read Full Review

Report this review
★★★★☆

“Carcraft, Morley, Leeds.”

Written on: 06/11/2014 by TinaWalker (1 review written)

I didnt go into Carcraft initially to purchase a car, just to value my old one and get a few quotes. I was approached by a friendly member of staff who put me at ease and explained how things work etc. I found a lovely car and sat down to negociate. I may have been a bit intimidated if i was on my own (price & discounts) etc but i took my dad. You need to stand your ground and be clear about what you want to pay but overall i am happy with the car and level of aftercare. I have even recomended… Read Full Review

Report this review
★★★★★

“could not be more helpful”

Written on: 06/11/2014 by staceyj88 (1 review written)

I visited car craft Birtley and found them very helpful. They let me look at cars and then tell them what i was looking for. They found me a car which was perfect. The customer service was excellent and would recommend the service to others. I have had the car a couple of month now and it us exactly the car i need and wanted… Read Full Review

Report this review
★★★★☆

“Great Choice, Research Prices, Recommend with Caution”

Written on: 06/11/2014 by kevin.prime.37 (1 review written)

I have visited Carcraft Leeds on a few occasions in the past and had decided that they were simply over-priced. However, I needed a new car, and as I drive past the Leeds Superstore every day I decided to pop in and see what was on offer. I was greeted by a very friendly salesperson who said there was no pressure - have a look around and find him if I wanted any more information. I wandered around for half an hour and shortlisted 3 cars I liked the look of, made a note of the prices and went… Read Full Review

Report this review
★★★★★

“amazing! defiantly recommend to everyone ”

Written on: 06/11/2014 by Staceyjade (1 review written)

carcraft was amazing for me, they listened to everything I wanted, and they made sure I was driving away in the car I wanted. they made sure it was all within my price range.. I had to wait around for a while before everything was finalised but even they stayed later just to help me out. I deffiantly 100% would recommend them to anybody and everyone.. I am glad I went to them, and I am so happy with my car and there service! amazing! … Read Full Review

Report this review
★★★★★

“Carcraft experience”

Written on: 06/11/2014 by 235Ruiz (1 review written)

This was my first time at carcraft lakeside we was greeted as soon as we got they and ask what we was looking for I wanted a small car for my daughters first car we found what she wanted in total we spoke to three different salesman and they was all very helpful and pleasant my daughter got her car and we drove away very happy the overall experience was very good and would recommend carcraft to all friends and family… Read Full Review

Report this review
overview