Carcraft Reviews - www.carcraft.co.uk

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★★★☆☆
3.1 / 5
55% of users recommend this
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  • Customer service

  • Value For Money

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★★★★★

“a warm welcome to the family”

Written on: 27/05/2014 by suegough75 (1 review written)

From the minute we stepped in we were welcomed very warmly and nothing was too much trouble, we were offered food and drinks at regular intervals and most importantly we were left to browse as long as we wanted. This was really important as we were looking for an mpv we wanted plenty of time to see how all the seating configurations worked. A fantastic experience all round. The service was explained at great length in plain english so you know exactly what you are getting for your money. I… Read Full Review

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★★★★★

“Very happy lady!”

Written on: 27/05/2014 by 90Gonzalez (1 review written)

Car craft have been fantastic from word go! They didn't have the colour I wanted but was arranged to be bought over! Would defiantly recommend them! A big thank you!! One very happy lady.:-)… Read Full Review

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★★★★★

“fantastuc customer service.”

Written on: 27/05/2014 by hazyboy201269 (1 review written)

I went to car craft knowing i was unlikly to get credit but thought i would try on the off chance as i had been paying some debts off recently, i made an appointment which i turned up a hour early for and was greeted by a salesman at the door, i explained that i was early but the salesman sat me down and offered me a coffee, great :-) The salesman would be the one to show me the vehicles and give me any imformation i needed, he was great! Smiled the whole way through and even nipped me back… Read Full Review

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★★★★☆

“best place for a car period!!!”

Written on: 27/05/2014 by nickthegreek1985 (1 review written)

Very happy with the overall service I received from carcraft that good my brother also got a car they are always happy to help in any circumstances very friendly staff and will go out there way to make sure you get the car that you want… Read Full Review

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★★★★★

“Brilliant service”

Written on: 27/05/2014 by Bekboo (1 review written)

No messing about, was quick and everybody was so nice and easy to get along with. Deffo recommend to a friend!! The range if cars to choose from was also great!… Read Full Review

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★★★★☆

“Explained well ”

Written on: 27/05/2014 by LadyHulkDriver (1 review written)

I recieved a phone call after completing a valuation of my old car for part exchange, they basically called wanting to discuss more the next day (face-to-face). The appointment was booked straight away for after work. To cut the long story short I was welcomed, offered a drink, heard my options (explained well), had lots of time to look at the car (excellent condition), not rushed as I went on my own and didnt know much about cars. As i walked it was explained to me what the finacial aspects… Read Full Review

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★★★★★

“Very happy”

Written on: 27/05/2014 by Johnson105 (1 review written)

I had a very good service with them I was signed to a young gentleman who was very helpful I chose the a car I wanted the process was very fast and I was driving my new car in under a hour thank you… Read Full Review

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★☆☆☆☆

“Be careful this people are very tricky,they told me...”

Written on: 23/05/2014 by Branden24 (1 review written)

Be careful this people are very tricky,they told me that I have 1 year warranty but later I found out that I payed £995 for it so make sure before signing anything read them papers out properly and check invoices ask them to explain properly cause you see they miss sold it this warranty to me and could not cancel it after 30 days its shame on them to have thiefs on this company very corrupted a d also very high interest on finance… Read Full Review

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Thetruthseeker89's Comment

Written on: 02/06/2014

And no doubt the finance is their own inhouse company. They are wicked, crafty, dodgy barstewards.

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★★★★★

“Lovely car, excellent package and service”

Written on: 22/05/2014 by Kathrynd313 (1 review written)

I was treated with respect - the staff team were very kind and accommodating where time and patience was demonstrated throughout. The service along with the package was first class. I was very impressed with the speed of the process - no irritating time delays occurred at all. I would definitely recommend car craft and use it again… Read Full Review

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★★★★★

“New car ”

Written on: 21/05/2014 by JonHayden (1 review written)

I went to car craft in darlaston and was greeted by an advisor who I spoke to on the phone. He was very helpful and made sure I got plenty of tea I did have a problem with getting a loan but the boss was awesome he got me a great deal and I know drive a 60 plate fiesta thank you so so so much xxx overall I would recommend any body to go and get new car… Read Full Review

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★★★★★

“My Family Upgrade”

Written on: 21/05/2014 by McGarry97 (1 review written)

It is such a shame that I can not name the sales staff....He made the whole experience worth it, as well as having a nice new BMW. On walking in to Carcraft we were greeted by a warm and welcoming young man. He showed my wife and I such warmth and support, I would say if it was not for him we probably would still b driving the same old banger. The deal was good, was hoping it would have been betteb… Read Full Review

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★★★★★

“Satisfied”

Written on: 21/05/2014 by wiOwens482 (1 review written)

Customer service is very good and I'm happy with the car ..I will definitely recommend carcraft to my family members and friends..the staffs are cheerful and nice,always ready to attend to you,I'm really very happy with the services..the car is also in good condition and I also got free fuel… Read Full Review

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★★★★★

“Wouldn't go anywhere else! Impressed ”

Written on: 21/05/2014 by ogFigueroa157 (1 review written)

I got a honda civic 1.4i-vtec! It is amazing! So nice to drive with low miles and clean! The staff were superb! They were chatty and friendly, I was there for a while but that's because it was a weekend and there was a lot going on, the staff managed to knock £600 off of the price of the car and got it delivered to there showroom the same day! Within 7hrs I was driving my new car!! Exclent choice!! I pay £36 a month extra and I get breakdown cover, 5years of M.O.T and servicing I get up to… Read Full Review

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★★★★★

“Great service from carcarft”

Written on: 21/05/2014 by eoSparks1959 (1 review written)

I went to carcarft and they were very helpful and informative with the information given. They talked me through the whole process and they gave me the chance to make my own mind up. I would recommend them to anyone looking for a new car. Thank you carcarft… Read Full Review

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★☆☆☆☆

“Waiting for phone calls”

Written on: 21/05/2014

Been waiting for a phone call back for at least3 weeks, visited showroom twice , still no car ..HORRENDOUS ..would not recommend… Read Full Review

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★★★★★

“ purchase a car with confidence,”

Written on: 19/05/2014 by Jnee (1 review written)

As soon as i walked into the show room i felt confident that this business is being ran professionally . . . The staff were very attentive without being pushy . . I was able to test drive a car and assured i could drive away in a vehicle that day if necessary . . The two cars we bought that day were offers not to be missed . . The only downside was the length of time spent sorting out the finance agreement but The after sales have been very good and i am extremely happy with the car i am… Read Full Review

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★★★★★

“Huge choice and finance options”

Written on: 19/05/2014 by Tom.lay999 (1 review written)

Staff was quick to attend, and test driving cars was prepared swiftly.Lots of finance options available, managers special on everday for 0% finance. Low deposit and drive the car away same day. Lots of after sales care available for your new car, carcraft even gives you the first year service and MOT for free and covers your car for electrical failures engine and gear box for upto 10000miles, you have the choice to extend the cover for the cost of around £995.00 which gives you two more years… Read Full Review

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★★★★★

“Hassle free ”

Written on: 14/05/2014

Had a great experience with carcraft the staff were great, the car we wanted was in London and they arranged for it to be in sheffield that day , everything was sorted in one day and we went home with a lovely car and one year warranty, mot and service really pleased with carcraft will definitely go back to buy our next car… Read Full Review

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★★★★★

“Great carpets”

Written on: 14/05/2014 by Caseh321 (1 review written)

Great carpets fitting was easy and fitted well. Looks great. Would tell creams about them… Read Full Review

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★★★★☆

“Extremely impressed with Carcraft staff in...”

Written on: 14/05/2014

Extremely impressed with Carcraft staff in particularly due to the amount of time and effort he put in to helping me. Fantast gentleman! Highly recommended… Read Full Review

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