Carcraft Reviews - www.carcraft.co.uk

★★★☆☆
3.2 / 5
62.7% of users recommend this
  • Customer service

  • Value For Money

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Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk
Carcraft www.carcraft.co.uk

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★★★☆☆

“Mixed Review”

Written on: 06/11/2014 by Rebecca1000 (1 review written)

We had a massive issue with our car after its first service. Customer Service was excellent in getting back to us straight away. The car issue was dealt with swiftly, the only issue is NO ONE bothered to pick up the phone to let us know our car was ready the next morning, when they tokd us the car would be ready 2 days later. It cost us a hired car which we didnt need, because someone couldn't be bothered to lift the phone. I will never ever ever recommend car craft, I would never want… Read Full Review

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★★★★★

“Fantastic service, very Happy”

Written on: 06/11/2014 by a666chris (1 review written)

Very happy with the sales people at CARCRAFT Lakeside, nothing was to much trouble and all questions were answered fully, they were very patient and made our purchase run smoothly. I would recommend them to friends and family. The only negative was that we had to wait for quite a while for paperwork and finance to be sorted out but it was worth it because we came out with a great car. Also the aftercare so far we have found is very good and reliable… Read Full Review

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★★★★☆

“My experience at Carcraft”

Written on: 06/11/2014 by 325Rees (1 review written)

Very friendly and helpful staff. Best thing was able to drive away my new car the same day. Sorted out finance and everything same day keeping me informed about the whole process. Would definitely recommend to friends and family… Read Full Review

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★★★★☆

“Excellent overall service”

Written on: 06/11/2014 by Kbkirstyb (1 review written)

From my initial phone call to Carcraft to driving away in my new car on the same day the service from all the staff was excellent. They got me the best finance deal available and made sure I was completely happy. We'll done Carcraft … Read Full Review

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★★★★★

“Absolutley fantastic service ”

Written on: 05/11/2014 by Danboyd1986 (1 review written)

Cracking customer service and quick setvice delivery would defo recomend!!!… Read Full Review

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★★★★★

“service and mot package”

Written on: 05/11/2014 by fatdan120 (1 review written)

I am very impressed with the level of service at car craft leeds. From the day we got car. To the mot. And service .thx guys… Read Full Review

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★★★☆☆

“Could do better”

Written on: 05/11/2014 by 468Little (1 review written)

Good service until payment was received then struggled to get the second key and the paperwork as they forgot to put it all in the envelope they gave me when I left the showroom.it took three calls over three weeks to get it sent through. Satisfied with everything else though. Could to better I feel… Read Full Review

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★★★★★

“Would highly recommend”

Written on: 05/11/2014 by Vicki1982 (1 review written)

Fantastic experience from start to finish. Could not rate the staff higher. Outcome ending up buying a new car which will benefit my family for years to come. Thank you… Read Full Review

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★★★★★

“Nissan quashqi”

Written on: 05/11/2014 by Cully2102 (1 review written)

We visited car raft Leeds we looked round the cars at our leisure. A member of the sales team came to us after a while. We was looking at a car but wasn't we wasn't sure about it. We was talking and he said would you like a test drive which we did . The sales man was very helpful polite plesant. In the end we bought the car .the car is great lovely to drive just grat… Read Full Review

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★★★★★

“Bad credit? No problem”

Written on: 05/11/2014 by thebowman21 (1 review written)

Didn't think I could get finance any where, went to car craft, they sorted me out and I got a great car. Their customer service is great and apart from it taking a little longer than promised, I came home with a car. You get looked after in your first year have aome great after sale offers too. … Read Full Review

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★★★★☆

“friendly helpful staff”

Written on: 05/11/2014 by mazzabell (1 review written)

Brill car fulfills expectations n lots of advise from knowledgeable staff.went out of their way to help choose perfect car. Recommended to family n friends with confidence… Read Full Review

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★★★★★

“Fantastic ”

Written on: 05/11/2014 by Blackkatandy (2 reviews written)

Great service got just what we wanted great service and after service would recommend to anybody carcraft fantastic helped use when we needed the help… Read Full Review

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★★★★☆

“Good service, great car!”

Written on: 05/11/2014 by VauxhallGirl (1 review written)

I wanted a good car for a decent price and I think I managed to get that! I bought a Vauxhall Astra. service was excellent and the guy was very efficient but a bit clingy. I would rather have a bit of time to have a good look round and have an idea before seeing a sales agent straight away. Never the less the staff were friendly and reliable and I would recommend them to a friend. I love my new car!… Read Full Review

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★★★★☆

“Pleasantly Surprised”

Written on: 05/11/2014 by Dee-lighted (1 review written)

First ever visit to Carcraft. Made to feel welcome. Listened to the usual sales pitch before getting down to the business of what I was there for. Really nice salesman, didn't feel under pressure to buy. Was left to browse which was good as I don't like to feel rushed. Asked a lot of questions before making a purchase. They sorted all the paperwork out and even let me sort out my insurance so I could drive my new car home. Overall, a very good first experience. The only negative was the sales… Read Full Review

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★★★☆☆

“Got there in the end!”

Written on: 05/11/2014 by Scraddock (1 review written)

Initial sakes service was great very friendly and knowledgeable although once we purchased the car we had some issues with customer arrive which took a few weeks but we got there in the end!… Read Full Review

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★★★★★

“Excellent service and staff!”

Written on: 05/11/2014 by ribena-binny (1 review written)

The service was fantastic and I felt like I was fully supported in making my decision. Love my new car and would highly recommend a friend to visit. Great variety of vehicles and opportunity to ask lots of questions! Haven't received my promised Love to Shop voucher though so that's my only negative!… Read Full Review

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★★★★★

“seamless service”

Written on: 05/11/2014 by nicdyke (1 review written)

All the staff were very helpful and had knowedge about all the cars I viewed. They were sensitive and polite and not at all pushy. I was left alone to look around the showroom with no pressure to buy. I did buy a car and the whole experience was more than excellent. I would highly recommend carcraft… Read Full Review

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★★★★★

“fab place for first time buyers”

Written on: 05/11/2014 by jokat (1 review written)

Fab customer service very friendly and good advice on what's best for first time buyers xxx… Read Full Review

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★★★★★

“I was excited.I'm glad I visited carcraft and could...”

Written on: 05/11/2014 by slavicek (1 review written)

I was very pleased with the staff approach.They helped me choose my dream car.They were very professional and friendly.Next time I'll go and choose to buy the car back in to carcraft.Thanks… Read Full Review

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★★★★★

“Excellent friendly service”

Written on: 05/11/2014 by Mills1971 (1 review written)

Really went out there way to find me the best deal… Read Full Review

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