One Call Car Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
3.9 / 5
9009
77.6% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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★★★★★

“Great Price And Great Customer Service”

Written on: 22/07/2015 by hugh_rynal (1 review written)

Got a price through Confused.com, these guys were about £15 more expensive than the cheapest quote I got, BUT their price included all the extras like legal cover and breakdown cover so it was a 'no-brainer'. Phoned them up to finish the deal, and sort out the number plate details etc, spoke to KC8 who handled all the details professionally and quickly. Fully comprehensive insurance on a 1969 VW Beetle for under £150 including breakdown cover....thanks very much Cheers … Read Full Review

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★★★★★

“Great helpful service”

Written on: 22/07/2015 by EmilyAdair39 (1 review written)

Great service switched car insurance no problem. Definitely recommend to use great value and includes everything I wanted… Read Full Review

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★★★★☆

“Gad I changed to Onecall”

Written on: 22/07/2015 by Andrea197 (1 review written)

the person I dealt with dealt with my query quickly and efficiently and was most helpful… Read Full Review

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★★★★☆

“Found him very helpful job of changing my car details...”

Written on: 22/07/2015 by JaidynSantiago (1 review written)

Found him very helpful job of changing my car details was made easy… Read Full Review

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★★★★★

“Excellent Service from start to finish, Well Done Megan ”

Written on: 22/07/2015 by pgGeorge316 (1 review written)

From the initial enquiry regarding my renewal, One Call handled my initial concerns really well as wanted to amend my policy with an additional driver, the quote received was very competitive although another Company were slightly better I decided to stay with One Call mainly due to how efficient I have found them in the past. I would highly recommend One Call as nothing is too much trouble and they really appreciate your business… Read Full Review

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★★★★★

“early morning quere”

Written on: 22/07/2015 by EmmanuelHood (1 review written)

JA2 was very polite and efficient, handled the call in a professional manner… Read Full Review

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★★★★☆

“One call car insurance ”

Written on: 22/07/2015 by SethFletcher (1 review written)

Good Customer Services Team, very knowledgeable and helpful. Slightly high price for adding Business use, but these changes were explained clearly and without fuss at their end. … Read Full Review

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★★★★☆

“change of vehicle”

Written on: 22/07/2015 by EmmanuelHood (1 review written)

Jh5 very efficient and patient while I had to transfer funds. policy documents emailed at that point before call was ended… Read Full Review

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★★★☆☆

“This was a renewal and you managed to get the details...”

Written on: 22/07/2015 by TateFallon (1 review written)

This was a renewal and you managed to get the details wrong - important things like when we passed driving tests, if home owners etc. Details you already have from last years application. Had to wait on the telephone approx 20 minutes before agent answered my call… Read Full Review

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★★★★★

“Brilliant service”

Written on: 21/07/2015 by PaulMo (1 review written)

Had an issue with payment of premium online. I contacted ONE CALL service centre and the person I spoke to LA1 was extremely helpful and courteous. Will definitely be recommending to family and friends as the amount of cover for the premium is well above all other insurance companies.. The online quote tool allows for fine tuning and you are offered upgrades as you progress to payment screen. Also superb reviews on majority of comparison sites is well justified… Read Full Review

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★★★★☆

“Called to arrange eu travel on my car insurance and he...”

Written on: 21/07/2015 by Briggsbk11 (1 review written)

Called to arrange eu travel on my car insurance and he was excellent and his manner was great. A nice change from other tele- business companies. Even decided to take up recovery from one call following this call … Read Full Review

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★★★★☆

“Having had a previous policy which had to be cancelled...”

Written on: 21/07/2015 by kevbaker (1 review written)

Having had a previous policy which had to be cancelled due to circumstances, I treated myself to a early birthday present, I spoke with LB6 and my new policy got sorted, no hassle and quick. I was expecting problems, not at all! very happy. LB6 got the quote reduced, it all helps… Read Full Review

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★★★★☆

“Quick and Efficient”

Written on: 21/07/2015 by MirthfulTidful (1 review written)

Found this company through Money Supermarket when looking for car insurance quotes. Phone call answered quickly, options explained well, all done efficiently… Read Full Review

Dancer28's Response to MirthfulTidful's Review

Written on: 21/07/2015

very good efficient service

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★☆☆☆☆

“Do NOT touch with a bargepole”

Written on: 21/07/2015 by Crockettxh1946 (1 review written)

The very worst Insurance of my entire life. Unreturned calls, factual inexactitude and my claIM STILL UNSETTLED after 8 months… Read Full Review

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★★★★★

“online chat”

Written on: 21/07/2015 by gazdut (1 review written)

Fantastic used the online chat service operatator was extremely helpful sorted my query quickly and gave me clear info on upgrading existing cover if I wished and also gave me the time to one finger type my responses !!!!! Thankyou will recommend to my family & friends… Read Full Review

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★★★★★

“Tip top!”

Written on: 21/07/2015 by P1PM (1 review written)

Consistently good customer service from One Call Insurance. Calls are answersed quickly and queries are dealt with professionally, politely and confidently. I would definitely recommend One Call Insurance… Read Full Review

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★★★★★

“Consistent”

Written on: 21/07/2015 by ann.byrne (1 review written)

Polite, knowledgeable staff. Probably not the cheapest but for the level of service and convenience I've stuck with them for the last few years… Read Full Review

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★★★★☆

“Recent accident”

Written on: 21/07/2015 by Clarkefo1950 (1 review written)

I received excellent service from One Call and their accident repair team after my recent small accident… Read Full Review

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★★★★★

“Fabulous Customer Service”

Written on: 21/07/2015

What a great service. The customer service advisor (CC6) was brilliant, really polite, friendly and eager to please. Having purchased my insurance online I wasn't sure about the level of breakdown cover which was included so I contacted One Call and spoke to CC6 who went through the options with me and was more than happy to match the quote that I had received elsewhere offering more breakdown cover for the same price. CC6 then proceeded to change my policy to include great breakdown cover at a… Read Full Review

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★★★★★

“Car Insurance Quotes”

Written on: 21/07/2015 by clanboat (1 review written)

The young lady I spoke to was extremely polite and pleasant to talk to, she anwered my question promptly and then went on to sort out a better deal for me. I am very impressed with the efficiency with which my call was handled. Thank you very much… Read Full Review

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