One Call Car Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
3.9 / 5
9706
78.8% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

Media Gallery for One Call Car Insurance - www.onecalldirect.co.uk

One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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★★★★★

“Excellent Customer Service”

Written on: 30/08/2015 by zgKeller485 (1 review written)

Hi, had Fantastic help from the person I dealt with about how to track my application for car insurance. Thank you… Read Full Review

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★★★★☆

“Gg”

Written on: 30/08/2015 by Clarence131 (1 review written)

As always call answered quickly and polity and delt with with minimal fuss .this is my 5th year with One Call excellent… Read Full Review

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★★★★☆

“One Call worth making!”

Written on: 30/08/2015 by Kyson442 (1 review written)

A great product at a good price. The whole business done smoothly and very efficiently by a super polite and knowledgeable team. When a problem did arrive, LM4 made sure it was resolved without quickly and without any fuss. Would not hesitate to recommend this great Team… Read Full Review

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★★★★★

“Quick easy & friendly service”

Written on: 30/08/2015 by CaitlynLowe494 (1 review written)

Replacing my car so needed a quote for car insurance. Did not wait too long, was advised where i was in queue so expectation set from start. Sopke to user jR7 who was friendly, informative & dealt quickly with my request. So delighted with service as I was at work so did not have a lot of time & needed change within 24hrs.I had a few queries and was given good advice which was appreciated. Happy with quote, easy payment taken over phone & received email confirmation & new docs as promised.Can… Read Full Review

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★★★★★

“Helpful”

Written on: 30/08/2015 by ynManning339 (1 review written)

very easy to talk to and most friendly,new all i wanted to know about the policy i wanted and will definitely recommend to any body else looking for insurance… Read Full Review

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★★★★★

“removing cherished plate”

Written on: 29/08/2015 by SummerSpencer (1 review written)

took a while to get through but the agent was really good, couldn't fault her… Read Full Review

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★★★★★

“Very personable and most efficient. the person I dealt...”

Written on: 29/08/2015 by rondouglas (1 review written)

Very personable and most efficient. the person I dealt with handled my enquiry excellently. … Read Full Review

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★★★★☆

“Renew my car insurance ”

Written on: 29/08/2015 by Stanley.bamber (1 review written)

Very helpfull ,but rather quick with the questions but once slowed down to my pace we understood each other ,answered all my questions with understanding thankyou AR6… Read Full Review

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★★★★★

“Great price great customer service”

Written on: 29/08/2015 by Ashjp (1 review written)

the person I dealt with dealt with me setting up my new insurance. Very professional and answered any questions that I had. It was actually a pleasurable experience organising my insurance rather than the painful experience dealing with foreign call centres… Read Full Review

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★★★☆☆

“Service was good however no discount for second car...”

Written on: 29/08/2015 by Vogel403 (1 review written)

Service was good however no discount for second car and I have found cheaper however haven't got time to ring hold on forever and then swap around so will definitely shop around next year … Read Full Review

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★★★★★

“LM8”

Written on: 29/08/2015 by 214Bennett (1 review written)

Ref LM8 I was very pleased with the service I was given. She was very informative about the details provided. I would definitely recommend your company to my friends… Read Full Review

Malahk's Comment

Written on: 29/08/2015

ref AR6 very professional and hassle free service. She was kind and considerate.

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★★★★☆

“Replacement vehicle insurance”

Written on: 29/08/2015 by EricTorres200 (1 review written)

Happy with all aspects of today's call,however, it's ridiculous that existing customers line closes at 5.30, it's difficult to call when at work new customer line is open until 9 pm!!! … Read Full Review

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★★★★☆

“My review”

Written on: 29/08/2015

I was very pleased with the way the lady carried out the review of my insurance queries… Read Full Review

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★★★★★

“Good service”

Written on: 29/08/2015 by 387Boyd (1 review written)

I spoke with a peson who was very informative and helpful. Sorted my problem out immediately, honest and patient Great insurance company … Read Full Review

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★★★☆☆

“Room for improvement of communcation skills.”

Written on: 29/08/2015 by Figueroaub52 (1 review written)

Person dealing with my call spoke too fast (gabbled) so that I had difficulty understanding the detail. This is IMPORTANT. Clear communication of questions and answers is vital to ensure that mistakes are not made. The charge of £35.00 simply to change to a different car is, I feel, unduly expensive… Read Full Review

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★★★☆☆

“Amending an existing policy”

Written on: 29/08/2015 by Dolanfw425 (1 review written)

This company charged me another £15 to simply amend my registration number on the same vehicle within the same policy. Unjustified, a rip-off, and I'm left feeling shafted. Doesn't exactly make me feel that I would want to renew my business with them… Read Full Review

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★★★★☆

“Car insurance review”

Written on: 29/08/2015

Spoke to operator rs3. Very helpful straightforward change of car insurance. My certificate of insurance was e mailed through in less than 10 minutes. Would recommend to anyone looking for car insurance… Read Full Review

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★★★★★

“change of car”

Written on: 29/08/2015 by Shaniyau259 (1 review written)

JH5 made the transition from one car insurance to my new one very simple and easy. I will be recommending one call to all my family and friends… Read Full Review

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★★★★★

“Very Good Sevice”

Written on: 29/08/2015 by ParkerMassey474 (1 review written)

Helpful Staff and good service. Staff very helpful and Polite Good Price… Read Full Review

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★★★★★

“Excellent service”

Written on: 29/08/2015 by Pereiraqc66 (1 review written)

User friendly. Quick and straight forward. Nothing I disliked… Read Full Review

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