One Call Car Insurance Reviews - www.onecalldirect.co.uk

01302554269
★★★★☆
4.1 / 5
12826
82.3% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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★★★★★

“Hassle free”

Written on: 26/05/2016 by AUSSIE364 (1 review written)

Been with this company for three years now, always been at top of quotes list, this time they were slightly dearer, but without any hassle matched the best quote,That`s what I call service, A1 in my book. now next year that`s start rewarding LOYALTY,keep up the good work… Read Full Review

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★★★★☆

“helpful chat”

Written on: 26/05/2016 by Motherhen66 (1 review written)

I chatted with an agent who was polite and helpful, she was able to answer my question… Read Full Review

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★★★★★

“Renewed car insurance ”

Written on: 26/05/2016 by Sheen12 (1 review written)

Rang to negotiate car insurance , been with company several years spoke with an agent who was very efficient and helpful, needless to say have renewed for another year. Excellent service… Read Full Review

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★★★★★

“Very helpful and polite”

Written on: 26/05/2016 by Caronmac (1 review written)

After searching through the various companies I find this company the best value and cover. I have always had good service and was happy to remain with them. The cover offers everything required in the package and not as an 'add on' like all other companies. I would recommend this company as they do not attempt to sell additional products… Read Full Review

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★★★★★

“Very fast and efficient”

Written on: 26/05/2016 by enko659 (1 review written)

Quick and easy to set up, the live chat person was knowledgeable and helpful… Read Full Review

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★★★★★

“Pleased with Onecall so far”

Written on: 26/05/2016 by adamhirst (1 review written)

Had 2 live chats to sort out a couple of minor issues this morning.  I find it much easier to deal with this company than most others I have had to deal with in the past. And both live chat hosts very helpful and quickly resolved what I wanted. Much better than having to phone, hold, go through menus etc. Pleased… Read Full Review

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★★★☆☆

“average website good tele response.”

Written on: 26/05/2016 by jane1456 (1 review written)

found the website confusing and ended up paying more than I originally thought. found the telechat service excellent , very helpful I was helped by the person I dealt with , EXCELLENT SERVICE… Read Full Review

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★★★★★

“Good insurance”

Written on: 26/05/2016 by Gordon36 (1 review written)

Overall good experience, was assisted by the person I dealt with to a very good standard… Read Full Review

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★★★★☆

“Still the best ”

Written on: 26/05/2016 by chappy40 (1 review written)

Still the best value insurance, I checked 3 different comparative sites and one call was still best value of them all 4th year running… Read Full Review

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★★★☆☆

“Insurance for car”

Written on: 26/05/2016

OK First person was a bit brusque and not too helpful, 2nd person was fine. I really don't like having to pay £39 for admin just to change from one Jag XF to another! But the process was all set up in an efficient manner… Read Full Review

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★★★★☆

“Very helpful and friendly ”

Written on: 26/05/2016 by Adas479 (1 review written)

I am very pleased with the way I was treated by the person on the phone I liked the way. She explained to me in detail all that I need to know not rushing me though it . I now have my car insurance with one call thank you… Read Full Review

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★★★★★

“Tops ”

Written on: 26/05/2016 by Erica279 (1 review written)

Found sh1 to be extremely polite and helpful. She knows her job and got me the best deal she could. Asset to your company… Read Full Review

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★★★★★

“great insurer”

Written on: 26/05/2016 by Little93 (1 review written)

i had a bit of a hitch with something that didn't go through correct, but i spoke to a very helpful and nice young lady on the phone who put the policy in place… Read Full Review

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★★★★★

“very helpful”

Written on: 26/05/2016 by Keltonw267 (1 review written)

very helpful no messing around and found all information I need. great service and very friendly.Thank you… Read Full Review

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★★★☆☆

“SP3 is great.”

Written on: 26/05/2016 by 370Watkins (1 review written)

Having spoken to many many members of staff over the past 4 months I can say that SP3 is the best one ever! She was kind, helpful and friendly. If only all the staff were like her then One Call would be the very best insurance company in the country… Read Full Review

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★★★★★

“very good service”

Written on: 26/05/2016 by czHolloway229 (1 review written)

very satisfied 5 star… Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 26/05/2016 by Fitzpatrick189 (1 review written)

Always helpful, nothing too much trouble. Fantastic prices and easy to communicate with! I would definitely recommend to a friend or family… Read Full Review

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★★★★★

“Great thanks”

Written on: 26/05/2016 by jsWallace307 (1 review written)

Operator was great. Very helpful and easy to make the changes I needed… Read Full Review

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★★★★☆

“Helpful”

Written on: 26/05/2016 by Alana357 (1 review written)

the person I dealt with was very helpful and polite. indicated me what I should do. Unfortunately she does not have the clearance to solve my problem and I will have to call the Renewals Line. … Read Full Review

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★★★★☆

“Happy with service I received”

Written on: 26/05/2016 by Monroe282 (1 review written)

Staff was helpful and supportive… Read Full Review

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