One Call Car Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
3.7 / 5
74% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.
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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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★★★★★

“Excellent service from KW9”

Written on: 15/01/2015 by JordanScott (1 review written)

Very helpful and very professional. I will recommend… Read Full Review

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★★★★★

“friendly, helpful service.”

Written on: 15/01/2015

no sooner had I filled in my enquiry than I received a phone call from a very upbeat, accomodating member of staff. After discussing my requirements with JR7, they were dealt with promptly and efficiently and acceptable prices were quoted… Read Full Review

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★★★★★

“Quick and profecional”

Written on: 15/01/2015 by Noet43 (1 review written)

The service given by KW9 was very good. Quick, to the point and she did a good job… Read Full Review

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★★★★★

“Had all my needs covered for the last 3 years + so not...”

Written on: 15/01/2015 by jtShea33 (1 review written)

Had all my needs covered for the last 3 years + so not even entertained any other insurance company keep up the good work… Read Full Review

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★★★★☆

“Fast and easy renewal”

Written on: 14/01/2015 by 497Reese (1 review written)

Don,t normaly write reviews but felt I had to after such a good experience with the one call service From speaking with agent AA2 everything was made easy to understand and without hassle renewal was complete… Read Full Review

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★☆☆☆☆

“Avoid this company.”

Written on: 14/01/2015 by APSage (1 review written)

Truly awful company to deal with. The document upload website doesn't work and they text you saying your policy will be cancelled. After 3 weeks I was told insurance was being canceled without reason and I would be charged £55… Read Full Review

Viviennothappy's Response to APSage's Review

Written on: 18/01/2015

complaetely agree. shockingly bad and unlawfull company... they should not be allowed to exist!!!

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★★★★★

“my van insurance”

Written on: 14/01/2015 by octavia9 (1 review written)

was dealt with by JA2 WAS VERY HELPFULL i would definately recomend *****… Read Full Review

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★★★★★

“Car insurance ”

Written on: 14/01/2015 by Djwwild (1 review written)

Renewed my car insurance with this company for the 2 nd year in a row, got a great price cheaper then qouted spoke to adviser KW9 very quick and easy… Read Full Review

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★★★★★

“very professional service ”

Written on: 14/01/2015 by curlz (1 review written)

Rang up to renew my car insurance was very happy with the quote I received, and the lady who dealt with it who was AA2. She was very polite and Professional and very helpful could not ask more for a excellent service, will be dealing with the same company in the future x :-D… Read Full Review

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★☆☆☆☆

“Worst Customer Service Ever!”

Written on: 14/01/2015 by mrgjones (1 review written)

 Brief details of my experience are: . Took out online policy for £320 . Followed lengthy palaver of scanning and emailing required documentation . Received very abrupt letter stating I had provided insufficient proof of no claims . Resubmitted same proof of no claims (this time accepted) . Went away on family holiday (10 days) . Returned to find Policy cancelled due to my failure to send copy of wires driving licence (named driver) - Didn't even know this was needed! . Reinsurance cost was… Read Full Review

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★★★★☆

“Just renewed and saved some money”

Written on: 14/01/2015 by McGrawfw214 (1 review written)

(KW9) fast and efficient quick call got me renewed and money off too, can't complain… Read Full Review

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★★★★★

“Excellent Insurance Broker, minimal effort, good pricing”

Written on: 14/01/2015 by KLBBIII (1 review written)

Just renewed for the second year with One Call, service agent KB6 took me through a couple of changes on the policy, renewing with changes took less than 10 minutes. I've also used the home emergency cover provided by One Call and can't fault that either. Finally, this company does not seem to take the mick with renewal pricing, unlike some companies I have used in the past their off-the-bat policy renewal pricing is pretty competitive, without you having to call them and threaten to leave!… Read Full Review

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★★★★★

“Excellent service provided”

Written on: 14/01/2015

Regarding service provided by CE2.The service provided was very efficient on the chat line.Having previously used the phone and not having my problem resolved I used the chat line and bingo my problem was sorted.It was quick and easy to use this service unlike trying to get through on the phone.Should the need arise to contact the company again I will go straight to this service.Thankyou CE2for your help… Read Full Review

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★★★★★

“best quote with best cover”

Written on: 14/01/2015 by DiamondPerry27 (1 review written)

LB6 was very helpful and gave me good honest advise. Have used company before and found the phone lines swift and didn't leave you waiting endlessly. Good flexible payments. Like the breakdown cover policy which a lot of companies don't include. A big thank you it has taken the headache out of it… Read Full Review

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★★★★☆

“Happy with outcome”

Written on: 14/01/2015 by NelsonHickey (1 review written)

Spoke to KW9 very helpful,Sorted out what I wanted pleased with outcome… Read Full Review

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★★★★★

“Fantastic service”

Written on: 13/01/2015

I had one or two problems with my renewal . The lady on the phone sorted it all out for me , she was very polite and reassured me that my insurance was now correct. Really pleased with this car insurance and pleased I renewed this year… Read Full Review

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★★★★★

“Best Service”

Written on: 13/01/2015 by 1989Woods (1 review written)

i have just experienced the best service from one call insurance, the lady i was talking to helped me with everything i needed to get sorted. great service ever… Read Full Review

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★★★★★

“my car fred”

Written on: 13/01/2015 by feddie (1 review written)

it was nice to have a phone call with someone you can under stand nice and manner person that I spoke to was kw 9… Read Full Review

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★★★★★

“best quote with best cover”

Written on: 13/01/2015 by boo123boo (1 review written)

LB6 was very helpful and gave me good honest advise. Have used company before and found the phone lines swift and didn't leave you waiting endlessly. Good flexible payments. Like the breakdown cover policy which a lot of companies don't include. A big thank you it has taken the headache out of it… Read Full Review

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★★★★★

“Everything you need”

Written on: 13/01/2015 by cvWhitehead283 (1 review written)

Excellent service at a great price, includes breakdown service, Really good value policy for money… Read Full Review

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