One Call Car Insurance Reviews - www.onecalldirect.co.uk

01302 554269
★★★★☆
4.2 / 5
18298
85% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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★★★★★

“Excellent service!”

Written on: 06/03/2017 by jennyt33 (2 reviews written)

I must say how delighted I was with One-Call staff member when I soke with her today. She explained things to me really clearly. I was making some changes to my policy, which she handled really well. I was even more surprised to find that there would be no charge for this. I definitely will re-new with One-Call again… Read Full Review

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★★★★★

“amendment ”

Written on: 06/03/2017 by GlennElliott327 (1 review written)

Quick and easy way to alter my policy with immediate effect thanks… Read Full Review

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★★★★☆

“Swapping cover to my new car ”

Written on: 06/03/2017 by birdybird69 (1 review written)

Excellent service quick and courteous no mither hassle free… Read Full Review

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★★★★★

“GLAD OF THE HELP”

Written on: 06/03/2017 by neilmitchell64 (1 review written)

IM so glad the live chat was there and thanks to the agent, I now have my car insured .very helpful and great price as well… Read Full Review

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★★★★★

“Thank you ”

Written on: 06/03/2017 by Chester007 (1 review written)

I must admit that I got very confused after insuring my car and then my partners car a few weeks later . But your helpful members of staff put my mind at rest . I wish all companies were like yours - helpful and cheerfull . Would definitely recommend your company to any one looking for helpful staff and a good insurance… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 06/03/2017 by Mummydriverofftwo (1 review written)

I spoke to staff member 1b4. He was very friendly, explained everything that i needed to know. Helped me with my enquiry and resolved the issue i was ringing about. Thank you for excellent customer care… Read Full Review

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★★★★★

“Good service, OK Pricing”

Written on: 06/03/2017 by SirDaz (1 review written)

I've used One Call for several years now. I've always found their staff helpful and courteous during any calls I've made. Service when I had a Third Party hit me from behind was also very good, no fuss and clearly explained. Today I phoned up to switch my policy to a new car, the switch over fee was about £56 most of which was the admin charge so I was quite happy with that and after speaking to username: she explained about their total loss cover which I decided to add in for another… Read Full Review

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★★★★★

“Thank. You”

Written on: 06/03/2017 by SawyerBlackwell419 (1 review written)

Very easy to use, good standard of cover, excellent price, very helpful staff on the online chat service… Read Full Review

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★★★★☆

“Car insurance and breakdown”

Written on: 06/03/2017 by goosefeather (1 review written)

I had a very helpful person give me good advice for a young persons insurance Also upgraded my breakdown - very helpful… Read Full Review

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★★★★★

“Car ”

Written on: 06/03/2017 by Marshey39 (1 review written)

I was very happy with the help I got… Read Full Review

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★★★★★

“Polite, professional and efficient”

Written on: 06/03/2017 by AdrianMcDaniel (1 review written)

Everything arranged. He was polite, professional and efficient. A credit to your company. Good service. Would recommend to friends and family. Very satisfied customer… Read Full Review

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★★★★★

“Insurance booklet delay. ”

Written on: 06/03/2017 by DominicMassey (1 review written)

Took a while to get online as Very busy agent dealt with problem very good just got to Wait for post to arrive… Read Full Review

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★☆☆☆☆

“Would never use this company again it takes for ever...”

Written on: 06/03/2017 by ZackLeslie1973 (1 review written)

Would never use this company again it takes for ever to talk to someone and when you do they are very patronising… Read Full Review

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★★★☆☆

“not very fair if your license is from a different country ”

Written on: 05/03/2017 by ZoeAK (1 review written)

after a long search for insurances we just gave up and agreed to go with the blackbox as it was cheaper. My license was from an EU country, i had only just got my license and i had only just moved back to the UK, my insurance is sky high. Over the phone staff were extremely helpful and i definitely wouldn't have picked this company if not for them. Although i would recommend this insurance to my friends and family,overall i had a bad experience of getting my first car and i wished that weren't… Read Full Review

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★★★★★

“Very helpful lady”

Written on: 05/03/2017 by Alfonso157 (1 review written)

The lady in question was very thoughtful and helpful and even made sure my quote was the best… Read Full Review

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★★★★★

“New reg and new car”

Written on: 05/03/2017 by Elsie116 (1 review written)

The guy I Spoke with,was really helpful,with a whole hand full of issues,even the cost was almost reasonable… Read Full Review

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★★★★★

“Car insurance ”

Written on: 05/03/2017 by MinaNicholson (1 review written)

Was very informative and helpful, would definitely recommend. I will go with this company in the future… Read Full Review

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★★★★★

“live chat”

Written on: 05/03/2017 by McDanielen113 (1 review written)

I have just been on livechat with the person I dealt with, she was very helpful and quick to respond, I must say I was very pleased with this app, and I will be recommending one call to my family and friends, keep up the good work… Read Full Review

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★★★★★

“great service”

Written on: 05/03/2017 by NyasiaLockhart (1 review written)

well looked after one hundred per cent satisfied and would recomend one call to all my family and friends… Read Full Review

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★★★★★

“Very good service”

Written on: 05/03/2017 by Chaneysu188 (1 review written)

the person I dealt with  was very helpful and it was a good service and quick… Read Full Review

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