One Call Car Insurance Reviews - www.onecalldirect.co.uk

01302 554 012
★★★★☆
4.1 / 5
15392
84% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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★★★★★

“Got through quickly and my querie was dealt with in no...”

Written on: 27/09/2016 by Jomillerrm1 (1 review written)

Got through quickly and my querie was dealt with in no time. The lady was very cheerful and helpful. I would recommend to my friends and family… Read Full Review

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★★★★☆

“Car renewal due and spoke to an agent who went...”

Written on: 27/09/2016 by Carroll1968 (1 review written)

Car renewal due and spoke to an agent who went through my questions promptly then when I advised her I had a better quote, she asked for details and then offered a better price than my renewal. She was extremely informative and thorough,my only criticism of all insurers including One Call, why do they not offer the best price on your renewal instead of you having to trawl through internet sites for the best price then they give you that price. Why don't they do their job before sending our… Read Full Review

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★★★★★

“Car Insurance Renewal”

Written on: 27/09/2016 by awesomejock (1 review written)

Called to discuss my renewal premium. After discussion One Call arrived at a new quote which I accepted. After a short while everything was in place… Read Full Review

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★★★★★

“ONECALL review”

Written on: 27/09/2016 by pauldriver (1 review written)

Nice and brisk but telephone line not very clear. My car insurance was due for renewal in two weeks. I noticed on MoneySupermarket that my same insurance was £14 cheaper with them (MoneySupermarket) I questioned this and got my renewal at the discounted price. I don't know if I should feel pleased or put out because perhaps I should have had the discount from the start?… Read Full Review

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★★☆☆☆

“Van Insurance”

Written on: 27/09/2016 by satellitephil (1 review written)

I took out insurance on my van recently and you were £130 cheaper than my previous insurers. V good so far. I tried to set this up online but got stuck at the very end when asked for my credit card password. I've never been asked for this before and don't have one. I therefore had to ring up and answer several questions again. A few days later I got a letter saying that my cover would terminate in 14 days unless I went online and supplied my driving licence no and NI no. I promptly did this… Read Full Review

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★☆☆☆☆

“Poor Customer Service”

Written on: 27/09/2016 by 193Weber (1 review written)

I needed to change my address and they charged me £30 to do this and said it was an admin fee. I hate companies who do this and when I refused my renewal, suddenly they were able to take £50 off my premium which I still refused… Read Full Review

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★★★★☆

“Customer service”

Written on: 27/09/2016 by MaliaCampbell (1 review written)

Made a phone call to discuss my car insurance renewal cost, the person that served me dealt with it in a very pleasant, efficient and quickest way. 'My queries has been answered. … Read Full Review

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★★★★★

“OK TO GO”

Written on: 27/09/2016 by WendySalter (1 review written)

Excellent service and nice call operators. … Read Full Review

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★★★★★

“LM7”

Written on: 27/09/2016

LM7 Agent was very helpful, understood my needs and did his best to not only retain my custom but help answer all my queries in a fast and timely manner. Really appreciated the help so Im writing a small review to compliment this. Well done… Read Full Review

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★★★★★

“quick, easy, helpful and cheaper insurance”

Written on: 27/09/2016

I called to amend my payment card and to check whether I could get a lower quote that was comparable with other quotes I had been given. The lady I dealt with was polite, helpful and efficient providing me with a lower quote and taking the payment. It is nice to be able to renew with the same company without getting a hike in price year on year… Read Full Review

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★★★★★

“Very Good ”

Written on: 27/09/2016 by JaydenTucker281 (1 review written)

one call Insurance is one of the best insurance i have.I recommend few of my friends to join one call insurance and they also satisfied the isurance .I just say one call insurance is best for my car thanks… Read Full Review

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★★★★★

“very easy changing the insurance cover from car to...”

Written on: 27/09/2016 by alKearns443 (1 review written)

very easy changing the insurance cover from car to car. On the phone was an agent to help make it clear and simple… Read Full Review

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★★★★★

“Very helpful excellent very heloful”

Written on: 27/09/2016 by Darnelli87 (1 review written)

Very helpful with what I called about, I've been with one call for a few years now and would recommend to family and friends.helpful when I rang about windscreen cover… Read Full Review

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★★★★☆

“Very Satisfied”

Written on: 27/09/2016 by Tara312 (1 review written)

I am very satisfied with my renewal price and found the staff very helpful, with my renewal… Read Full Review

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★☆☆☆☆

“Slow, clumsy and disconnected. Over promise and sub...”

Written on: 26/09/2016 by Izayah294 (1 review written)

I will not use these turgid buffoons again. It is like wading through treacle on balsa wood stilts. There is no facility to email directly and if you apply online they will not deal with you except through their online advisors, whom I have never reached in spite of lengthy waits on pay lines. Avoid these people… Read Full Review

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★★★★★

“Upgraded policy to cover new car”

Written on: 26/09/2016 by knp123 (1 review written)

PR7 Excellent customer service. No fuss and politely efficient throughout !… Read Full Review

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★☆☆☆☆

“Extortionate admin fees and rediculous call waiting time”

Written on: 26/09/2016 by Tonyh2 (1 review written)

I had to insure my car shortly before moving house and then had to change a cherised number plate. The 2 instances were about two weeks apart and have cost almost £70 in admin fees. Added to the fact both calls took over 40 mins combined to get through and I'm seriously unhappy. Will change insurers as soon as I can… Read Full Review

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★★★★★

“straight forward”

Written on: 26/09/2016 by Christiane (2 reviews written)

I called to renew my insurance and discuss the price of the renewal as I had cheaper quotes from another search. By changing a few elements (ie basic legal versus a more expensive one, and changing the value of my car and the number of miles done per year) the gentleman managed to lower the premium of around £40 which was more in line with the other quotes I had received and hence I decided to stay with one call although it was still slightly more expensive… Read Full Review

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★★★★☆

“new car insurance”

Written on: 26/09/2016

I needed a quote to change my insurance to a new car. This was done quickly and efficiently. I would happily recommend One Call to friends… Read Full Review

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★★★★★

“simply easy the best”

Written on: 26/09/2016 by rodney33 (1 review written)

after buying my new car today it took less than 5 minutes to sort out the new arrangements with one call and payment was taken and documents down loaded the staff are friendly and would recommended the loyal to the customers at all times well done one call i i thank you for helping me sort out a big problem with my new insurance for my contract with you to April 2017 where i will renew again the call handled the call at all times and there was no hide charges made on there behalf every thing… Read Full Review

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