One Call Car Insurance Reviews - www.onecalldirect.co.uk

01302 554269
★★★★☆
4.2 / 5
17462
84.8% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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★★★★★

“Brilliant Customer Service ”

Written on: 13/01/2017 by donnarob0301 (1 review written)

Rang to speak to someone about my renewal - I have been with this insurer for 6 years but didn't think that the renewal was competitive this year - got straight through to agentwho was really friendly and helpful. She talked me through the renewal and arranged for a more competitive re quote. She then talked me thoroughly through the benefits of the policy and arranged to have it set up for me. At no point did I find her to be pushy she talked through my options checked my details were correct… Read Full Review

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★★★★★

“Car Insurance ref sn8”

Written on: 13/01/2017 by Fileybrigg (1 review written)

Have just renewed my lnsurance again with Onecall ,Rang and got through straight away even tho it was peak period time.Agent was very helpful and explained everything clearly which l really appreciated as an oap… Read Full Review

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★★★★★

“Recent enquiry”

Written on: 13/01/2017

Due to a very long wait on the phone I decided to use the online chat. I didn't know it was available. The chat was very speedy. The operative was polite and very quick resolving my query. Although it was an online chat he seemed very professional and friendly… Read Full Review

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★★★★★

“Super Friendly and Efficient”

Written on: 13/01/2017 by Gentry123 (1 review written)

A great experience over Chat. Despite moving away from the UK I needed help with previous documents and she was terrific. Friendly and fast service, I'd thoroughly recommend OneCall for anyone looking for an up to date insurance policy with a modern approach to customer service… Read Full Review

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★★★★★

“Second year now of policy”

Written on: 13/01/2017 by Byrdzj284 (1 review written)

Excellant friendly service. Have just renewed my policy easily done… Read Full Review

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★★★★★

“Excellent, quick service”

Written on: 13/01/2017 by DeborahMeredith344 (1 review written)

I insured my car last year with One Call and compared quotes for this year with other insurers Once again they gave me the best quote that included all my needs. The staff on the phone were extremely helpful and informative… Read Full Review

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★★★★★

“Simplistic renewal assistance ”

Written on: 13/01/2017

Whilst bobbing about in the middle of the North Sea during exceptional bad weather I recieved an e-mail about my renewal and an issues with payment card and to get in touch, when I managed to get through as callls from rigs a bit hit and miss I got through to an agent, who was so helpful and got my insurance sorted very quickly , would recommend friends and family to use one call… Read Full Review

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★★★★★

“renewal service”

Written on: 12/01/2017 by searching1 (0 reviews written)

4th year in a row with one call. if you find a more competitive quote , one call is more than happy to review. I spoke to operative tonight . she was very friendly ,helpful and knowledgeable… Read Full Review

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★★★★★

“great customer service 4th year running.”

Written on: 12/01/2017 by 436Woodward (1 review written)

been with one call 4 years. great customer service. if you find a more competitive quote , then one call will look into your renewal and do the best for you. the operative I spoke with tonight was very friendly , helpful and knowledgeable… Read Full Review

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★★★★★

“Easy to speak to and simple to get a straight answer”

Written on: 12/01/2017 by Mcap (1 review written)

Renewed for sixth year running. No issues.lovely polite well spoken, pleasant staff ld6. Thank you… Read Full Review

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★★★★★

“Great service ”

Written on: 12/01/2017 by WKSC (1 review written)

Prompt and courteous service. Requested clarification on two points and this was dealt with efficiently. Re-quote satisfactory and finalized quickly… Read Full Review

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★★★★★

“Excellent service.”

Written on: 12/01/2017 by Garydown (1 review written)

Just renewed for a second year.excellant service and very willing to match other providers.thank you very much hm3. Very kind and freindly service… Read Full Review

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★★★★★

“Thanks easy smiple straight forward”

Written on: 12/01/2017 by DestineeMacLean279 (1 review written)

Thanks easy smiple straight forward… Read Full Review

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★★★★★

“Excellent service from Im7”

Written on: 12/01/2017 by Fouc (1 review written)

Polite, courteous and friendly. Happy to find answers to questions and review an original quote. This led to a better deal for me. Thank you Im7… Read Full Review

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★★★★★

“She gave me excellent service!she answered my...”

Written on: 12/01/2017 by Albatrossklr (1 review written)

She gave me excellent service!she answered my questions quickly… Read Full Review

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★★★★★

“Customer Service Chat Line”

Written on: 12/01/2017 by Caleb365 (1 review written)

Efficient, informative, easy to use. Excellent. Operator was extremely helpful… Read Full Review

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★★★★★

“First class service ”

Written on: 12/01/2017 by Quinton238 (1 review written)

Staff were curtious and very helpful… Read Full Review

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★★★★★

“car insurance enquiry”

Written on: 12/01/2017 by Powerhe474 (1 review written)

Very helful and courteous gentleman, I am an OAP and had patient and clear advice. very pleased with the service received. Thank you very much… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 12/01/2017 by Ayden231 (1 review written)

Excellent customer service. He was very friendly, helpful and explained my policy details thoroughly to me… Read Full Review

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★★★☆☆

“change of policy ”

Written on: 12/01/2017 by Bird1956 (1 review written)

My advisor was 5JQ. as I am changing my car, I needed to alter policy! The advisor was helpful and efficient. As my insurance is only one month away I thought the price of £55.66 was far too much. I now have to consider if I stay at one call insurance when they send me a quotation. D.P. Johnson… Read Full Review

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