I thought you get what you pay for so bought a tempur mattress from dreams in North shields.i cudnt have been more wrong.this mattress DOES NOT BREATH.i wake up every night after an hour or so absolutely saturated in sweat.I also suffered with neck .back.and hip pain and thought these problems may ease up with a quality (very expensive) mattress.No ..these problems have worsened. Through lack of sleep I feel shattered at work and in every day life (god I look shattered aswell) want to age yourself ....buy a tempur for a fortune ...gutted...gutted...gutted

I purchased a Tempur Cool Touch mattress in September 2018. I put the top, Cool Touch part in the washing machine as per the manufactures instructions. When I removed it from the washing machine it had two holes in it, caused by the zip. On contacting Tempour about this I was told it was not a manufacturing fault therefore the best they could do was to sell me a new Cool Touch top at half price. This is the manufactures fault because they said it could be machine washed when clearly it can not, but they will not replace free of charge.

I have owned a Tempur cloud mattress & divan set for over 7 years now and I wouldn’t to sleep in any other bed now. The first night we slept well. Although, at first we both had issues turning over in bed, because you sink in the mattress, it sort of traps you or is it cradles you. However, after a month or so all issues we had vanished and we sleep soundly every night now. I suffer from a childhood form of arthritis and prior to purchasing this bed I was desperate for a good night’s sleep in a comfortable bed. I would say only get the mattress don't bother with the divan base get whatever suits your taste, room, style, pocket etc.

Had a comfortable memory foam mattress for 13yrs but was time replace it. Bought a middle priced sprung mattress with gel and base from Dreams but was hard and uncomfortable so returned under their guarantee. Decided to have memory foam again. Salesman talked us through various mattresses including Tempur Cloud 27.He assured us it is 'like sleeping on a cloud' We bought the Tempur cloud 27 for £2300 on finance. Its so uncomfortable but thought we needed to give it time, got no better. Went back to the shop but didn't get anywhere. Its really uncomfortable and really hot. Neither of us had back pain before we got this mattress and now neither of us get decent sleep. Takes all day for the pain to go sometimes have to take ibuprofen. Don't look forward to going to bed and still paying for it. Don't know what to do now, cant afford a new mattress, needless to say wish we never got this awful mattress & would NOT recommend. would give no stars if possible

purchased my Temper mattress and within one week it was like sleeping on a bag of potatoes, Lumps like you would not believe, have not had a good nights sleep in it since I purchased it, last night it was so bad I had to get a Duvet and cover it before I could get some sleep, don't what ever you do buy a Temper mattress, it cost £1450.00, wish I had read the reviews before buying, KEEP CLEAR DONT BUY,

We bought our Tempur mattress from Dreams, thinking we were making a good investment. I sleep on my front and felt like I was being held down by something, I just couldn't turn over, even had difficulty trying to get out of the bed, sweated dreadfully, so bought a Tempur mattress cover, no help at all. Bought two Tempur pillows, couldn't use them, at £86 each. So.....I now sleep in the spare room. My husband still sleeps on the bed and has been diagnosed with COPD, and I'm convinced that this goddam mattress has had an impact on him. Could I be right ? Anyone on this forum got any ideas?

stay well clear, mine is lumpy in places, had a company check it out they could find a fault, I stated to the inspector it had to be slept in notice the lumps, I was offered a 20% discount if I purchased another type, somehow I don't think i will bother already paid £1450.00 for this one, going to let the dog sleep on it in the Kennels, poor animal will be howling all night and he's a hardy gundog

We purchased a Tempura memory foam mattress about two years ago, quite expensive but we figured that if it lived up to the hype then it would be worth it. All was okay for a few months but then I started waking up during the night sweating, then every morning I started getting a very stiff back which would wear off after about 30 minutes moving around. I find that trying to turn over in bed is like going to the gym, you need some effort to overcome the "dents" in the mattress. Finally though have found a solution, we have turned the mattress over so that the memory foam is facing downwards, this will have to suffice until such time that we get a conventional mattress. Very expensive tat.

After reading the bad reviews regarding Tempur Cloud mattress I am very surprised as this is the third mattress I have had in as many months and I have found it to be the best. I have Rheumatoid Arthritis and am in constant pain but needed a new mattress. After buying two very very uncomfortable well known brands I decided to try a Tempur. Needing support and softness at the same time to ease all my joints this is the mattress for me, you sink into it just enough that my joints are cushioned but are supported at the same time, wonderful! It is slightly warmer but not a great issue and have had no problems with the 'new' smell. I agree it's not for everyone and is expensive but for the comfort it gives to me it's worth every penny. Best advice is go into store, take your time and try one you might be surprised at how good they are.

We had a Tempur for 15 years and it was great but it was time to replace it and in a effort to save money we brought an Ergoflex instead.Big mistake.After 5 months we had to get rid of it and brought another Tempur which i wish we had done in the first place.We've only had the new Tempur a few days but so far we love it.I will return in the near future after we've had a while and give an update.

Bought a tempur mattress 1 year ago, after just 6 months it began to sag and dip and not recover, reported the issue to tempur. They never returned phone calls or anything. Finally 6 months after first reporting the issue I received a visit from a delivery driver who asked me for a broomstick. He laid the broom across the mattress and confirmed the mattress had dipped. Tempur then refused to honour their guarantee as the mattress was not suitable for our bedbase. When we went into the tempur shop our bedbase was not a problem for this mattress and now it is? They now want us to buy a new bedbase to see if this rectify an issue that they mis sold to us!!!! Tempur you took £2500 of our money and completely sold us the wrong mattress yet you are shirking your responsibilities of the guarantee. I'm now stuck with back pain every night, can't afford a new mattress or to buy a new bedbase. Thanks tempur kinda feel like I've been taken in.

We purchased a Tempur mattress one month ago. This is the best purchase we have ever made. My husband and are sleeping better than we have in years. No flipping and flopping to find a comfortable sleep position. No more waking up during the night because of aches and pains. If one of us happens to go to bed later than the other, we don't have to worry about waking up each other. This mattress is a must have for a great night's sleep. We discussed buying this mattress for two years. What a waste of time! If you are considering a Tempura mattress, do yourself a favor ... buy it now. You will not regret it.

luckily im covered by 60 night return policy bought from Dreams and had it a month its being swapped next week no quibble going for normal mattress tempur didnt agree with me started to get so many pains but if I slept in spare room I didnt suffer its expensive mattress if it doesnt help wish id never bought it but at least I can swap

Having purchased a Tempur original memory foam super kingsize mattress from John Lewis in Nov 2015, my partner and I both suffer from chronic back pain. Neither retailer nor manufacturer are willing to replace the product as the 90-day trial period expired. Very surprised to have been so tricked by the misrepresented blurb from Tempur. Despite having tried out in store, the mattress fails to meet expectations and is causing long term health problems. An expensive and thoroughly regrettable purchase

During the ten years of continual use, we have found the mattress to be firm and comfortable, with no obvious signs of that comfort deteriorating. However, changing a fitted sheet or removing the covering is hard work and the absence of grab handles make moving the heavy mattress a two person job. Beware, if you need to move the mattress it is prone to split if rolled or folded and you will have no redress from Tempur if this happens.

I bought the Tempur Cloud after being recommended and advised by the store who sold me the mattress. After just a month the support seems to have diminished and i now feel I'm sleeping on a board where my hips are yet my feel are in the air and totally unsupported. I have now had the mattress for 4 months and the store has arranged for an assessment to be made to see if the mattress is in fact faulty but judging on what i have read here Tempur offers no support.... in more ways than one! I will await the visit in two weeks but in the meantime have to cope with extreme paid i am experiencing with what seems compression of my back and hip joint on the side i sleep on. I have even had to visit the doctor for the first time for this type of problem and pain. I cannot believe this mattress is "fit for purpose".

I bought tampur mattress from benson for bed an year ago. It's a worst purchase in my life. When I bought this mattress it's was good for 60 days trail. After few month I started lower back problam n getting worst n worst now and my wife have same problam too I done inspection onces n guyz said u need to change the base n I changed my bed. But still same problam. I spent almost £2000 on this worthless mattress. So be careful to by tampur mattress

I completely agree with most reviews of this product. Since buying this piece of ####. Tempur mattress Cloud ....My husband & I couldn't sleep well anymore. The mattress is like hell to both of us, so soo hot that i would shower twice in a night thinking it could just be me, but even my husband who by the way never ever complains when if comes to sleeping time, now complains about being so hot after lying down in it for just one minute. It seems there is breathing or ventilation capacity for the foam to escape the body heat. During winter, i still opened my bedroom window just so i can at least sleep. I will be throwing it away soon. I would rate zero star if i can.