Carrentals.co.uk Reviews

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★★★★☆
4.4 / 5
95% of users recommend this
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  • Customer Service

  • Value For Money

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Carrentals.co.uk

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★★★★★

“Happy to recommend”

Written on: 16/04/2014 by Corinnec372 (1 review written)

We had a very good experince renting via Carrentals. I would not hesitate to use them again… Read Full Review

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★★★★☆

“can book at last minute!”

Written on: 16/04/2014 by geFletcher479 (1 review written)

i was positively surprised to be able to book a hire car in germany about 6 hours before i arrived - and received the booking voucher in plenty of time to print it out!… Read Full Review

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★★★★★

“Fantastic - quick and easy! I would definitely book...”

Written on: 15/04/2014 by 79Bruce (1 review written)

Fantastic - quick and easy! I would definitely book via Carrentals again :-)… Read Full Review

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★★★★★

“easy to book”

Written on: 15/04/2014 by 238Browne (1 review written)

Good prices, easy to follow website. Quick to make the booking… Read Full Review

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★★★★☆

“Great visual choice”

Written on: 14/04/2014 by Katrina210 (1 review written)

What I found best is that they really have all of the options listed in a way that is clear and concise. Click on an offer it opens an other window, i.e. you don't loose what you already had and can compare various offers. Only downside, some car rental offer all inclusive other not and this is only clear when you read the details… Read Full Review

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★★★★★

“Car Rentals”

Written on: 14/04/2014 by ldekock (1 review written)

Excellent service on the web, collection and drop-off. Call centre experience was terrible on trying to change collection point. Agent did not listen to the question and carried on about the insurance option, gave up due to difficulty to communicate. Over-all good service and unfortunate that the call centre could not give the same service… Read Full Review

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★★★★☆

“Good competitive price”

Written on: 14/04/2014

The website was simple enough to use and booking was fairly fast. The prices quoted were also competitive and compared favorably against other car rental companies. The area which I would encourage for improvement would be details on the car supplier as it was not made known to me all throughout the booking process and I had to call the recommended supplier 121carhire.com to ask for the information and the call cost quite a bit. The information on the car supplier is quite important as I… Read Full Review

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★★★★☆

“Easy to do with great prices.”

Written on: 14/04/2014 by Bowendn378 (1 review written)

The only problem was we tried to put the excess insurance feature in and it didn't go through… Read Full Review

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★★★★★

“good company”

Written on: 13/04/2014 by CodyCox274 (1 review written)

fantastic company, easy to use. will recommend to others!… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 11/04/2014 by MacDonald1958 (1 review written)

Almost every single company I phoned added at least £30 to the quote… Read Full Review

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Carrentals01's Comment

Written on: 15/04/2014

Dear customer

The frequency of price and car updates, quotes change minute by minute.

However, our online search engine is the most efficient source of up to date pricing and car availability so please visit our site. You will be able to make a booking by entering your search requirements and clicking the "Search now" button. Please answer the questions as if you are actually making a booking however, do not enter your credit card details if you do not wish to proceed with the booking.

May we also ask that you refer to local terms and conditions on the booking page and the FAQ as we deal with several suppliers whose terms are all different. If you can't find what you need to know here please contact me again and I will forward your questions on to the correct supplier.

Kind regards,
Carrentals.co.uk

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★★★★★

“Hired a automat in Liverpool from Carrentals”

Written on: 10/04/2014 by reidunw (1 review written)

all very good and value for the money top service… Read Full Review

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★★★★★

“Quick,easy, good choice and best offers.”

Written on: 09/04/2014 by 67Holmes (1 review written)

It's not the first time that I have used Carrentals and it is always the first option I go to when I need to hire a car. I have always been satisfied with the efficient service, good range of offers and easy to use web-site… Read Full Review

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★★★★★

“great prices and easy booking”

Written on: 08/04/2014 by jrBoone237 (1 review written)

Easy to use the website, great prices. Only one thing i miss was not to know the car hire company before finishing the booking THE REST PERFECT… Read Full Review

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★★★★★

“very easy to use & quick respond”

Written on: 07/04/2014 by keithwillcox (1 review written)

Good search found a great deal. recommend site to family & friends… Read Full Review

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★★★★★

“France here i come”

Written on: 07/04/2014 by hiker12 (1 review written)

Very straightforward web site instantly gave you price comparison and booking with selected supplier was straightforward… Read Full Review

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★★★★★

“Manchester Car Hire”

Written on: 07/04/2014 by EfrainPutnam (1 review written)

One way booking from Manchester to Glasgow - used Car Rentals.co.uk lots of time and always happy with service and qulaity of cars… Read Full Review

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★★★☆☆

“Could be Better”

Written on: 06/04/2014 by Reidsb60 (1 review written)

The booking would not complete. I phoned and spoke to a helpful agent, but she told me about some details which were not obvious on the website. I needed time to think. This delayed the process and cost money. There needs to be more detail on the website… Read Full Review

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★★★★★

“The best source”

Written on: 05/04/2014 by Gill1946 (1 review written)

It was the widest selection of suppliers I came across. Prices received where among the best from several tries. Selecting and booking was simplicity itself and we got confirmation email in minutes. Well done Carrentals. You have our vote… Read Full Review

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★★★★☆

“good for users”

Written on: 04/04/2014 by Meghanh267 (1 review written)

good outfit will use again… Read Full Review

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★★★★★

“Cheap car hire”

Written on: 04/04/2014 by MalloryCollins (1 review written)

Good deal. Easy site to navigate… Read Full Review

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