Amigo Loan Reviews

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★★★★☆
4.3 / 5
912
86% of users recommend this
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  • Speed of Application

  • Customer Service

  • Value For Money

Comment from Review Centre

Note from Review Centre.

As of 19th March 2012 FLM Loans has changed its name to Amigo Loans.
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★★★★★

“fantastic customer service”

Written on: 16/02/2014

I loved every bit of the application process. Clear, concise, supportive staff… Read Full Review

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★★★★★

“Quick an easy service”

Written on: 14/02/2014

Application was very simple, received a text almost instantly for confirmation. Friendly Phone call with advisor was quick and hassle free. Would recommend this service to anyone… Read Full Review

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★★★★★

“my life back on track”

Written on: 12/02/2014

after haveing our first ever family holiday since me and my wife got married 20 years ago with both of our sons and our eldest girlfriend too' the time we had together realy ment alot to us all.haveing realy enjoyed our first ever holiday abroad ,then trying to get it together for christmas we got a little stuck trying to play catch up. a friend recomended amigo loans but probabley like most never thot we'd ever be axcepted for anything but happily we can definatly smile as we've been give the… Read Full Review

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★★★★★

“Quick, easy and trustworthy - a fab idea”

Written on: 12/02/2014

This process was so easy and efficient. After applying for my loan with the blessing of my guarantor, Amigo were in touch to have a chat within a few hours. They also texted of straightaway to acknowledge receipt of my application,ywhich was great. After a 20 minute conversation with a really pleasant advisor, I knew I was doing the right thing by trusting Amigo with my custom: I created a future budget to ensure I would be able to afford the repayments over the next 4 years and prevent me… Read Full Review

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★★★★★

“Quick and helpful ”

Written on: 07/02/2014

Very happy with the service I have revived I have topped up my previous loan and would Recommend to anyone. Been a very quick and helpful service from and very polite team… Read Full Review

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★★★★★

“spot on”

Written on: 06/02/2014

very prompt I would recommend to anyone in certain situations.very professional.well done amigo staff where great to… Read Full Review

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★★★★★

“feel valued at last!”

Written on: 06/02/2014

This is our second loan with amigo, the process is non invasive and yet utterly professional. We would only ever take a loan out with amigo as the way we have been treated has been exceptional. Thank you rib and the team you have been fabulous… Read Full Review

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★★★★★

“so helpful”

Written on: 05/02/2014 by davidrodd (1 review written)

a very quick and friendly service the Lady via i dealt with was a very understanding and lovely girl the process was quick and she made me feel at ease and not intrusive with the questions that see needed to ask and the money was in my account in less that a hour even when she said it could take up to 48 hours overall a very good experience… Read Full Review

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★★★★★

“Couldnt be more greatful!!! Excellent Service”

Written on: 03/02/2014 by ameliasmum12 (3 reviews written)

Just when I thought no-one would touch me with a barge pole I tried Amigo and couldn't believe the service I was given. From start to finish the whole process took just over 24 hours! Applied on a Thursday funds were in my guarantors account by the Friday - staff were great, everyone I spoke too was kind and considerate and did not judge my circumstances like other lenders. Didn't realise I would have to go through my credit file but then after doing this it has given me the determination to… Read Full Review

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★★★★★

“Couldnt be more greatful!!! Excellent Service”

Written on: 03/02/2014 by ameliasmum12 (3 reviews written)

Just when I thought no-one would touch me with a barge pole I tried Amigo and couldn't believe the service I was given. From start to finish the whole process took just over 24 hours! Applied on a Thursday funds were in my guarantors account by the Friday - staff were great, everyone I spoke too was kind and considerate and did not judge my circumstances like other lenders. Didn't realise I would have to go through my credit file but then after doing this it has given me the determination to… Read Full Review

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★★★★★

“Couldnt be more greatful!!! Excellent Service”

Written on: 03/02/2014 by ameliasmum12 (3 reviews written)

Just when I thought no-one would touch me with a barge pole I tried Amigo and couldn't believe the service I was given. From start to finish the whole process took just over 24 hours! Applied on a Thursday funds were in my guarantors account by the Friday - staff were great, everyone I spoke too was kind and considerate and did not judge my circumstances like other lenders. Didn't realise I would have to go through my credit file but then after doing this it has given me the determination to… Read Full Review

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★☆☆☆☆

“having had a loan for 18 months now with them lost my...”

Written on: 29/01/2014 by thedevil666 (1 review written)

having had a loan for 18 months now with them lost my job had them reduce my mother who is crippled and insult and cause her distress threatened with court action etc all because my payment was 3 days late this company is a joke … Read Full Review

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★☆☆☆☆

“disgraceful customer service”

Written on: 29/01/2014 by vijays121 (1 review written)

Amigo loans are a joke. I have never experienced such bad service from a loans company. Service is terrible. The staff treat you like vermin. They are very predujiced. Shamelessly disgraceful customer service. DO NOT WASTE YOUR TIME WITH THIS TERRIBLE COMPANY. STAY CLEAR OF AMIGO LOANS. THEY WILL RIP YOU OFF… Read Full Review

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Amigoloans's Response to vijays121's Review

Written on: 05/03/2014

Hi there,

My name's Scott, I work @ Amigo.

I wanted to reply as it's clear you're unhappy with something that's happened.

I can assure you that we're not prejudiced against anyone. We try to treat everyone equally and pride ourselves on the level of service we give.

I'd really like to speak with you, to find out exactly what happened that made you feel like this. I can assure you that if any member of staff showed prejudice towards any customer, we would take drastic and serious action. We do not tolerate this kind of behaviour.

If you can send your contact details to us, I can contact you to find out what happened and then investigate to see if any action needs to be taken.

Thank you,

Scott @ Amigo

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★★★★★

“brilliant”

Written on: 27/01/2014 by becks06 (1 review written)

the team are great brilliant how they keep you up dated very happy customer and great with they payment :-) thank you… Read Full Review

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★★★★★

“Amigo are the best”

Written on: 27/01/2014

Excellent speedy service excellent staff I would highly recommend to anyone. I applied for aloha for a car and received it the next day mega… Read Full Review

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★★★★★

“Best loan company I've ever used!”

Written on: 26/01/2014 by alimac1973 (1 review written)

Most hassle free company I've used. Easy application, the speed of payout and contact between myself, my guarantor and Amigo was first class. I have used them from my initial loan to a topup and never had any problems. First class service and I would recommend to anyone looking for a personal loan… Read Full Review

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★★★★★

“SIMPLY THE BEST”

Written on: 25/01/2014

Has to be the most helpful, fast and efficient loan company you could deal with, whole process completed within 48 hours,excellent staff friendly and helpful, I cannot rate this company highly enough,Does what it says on the tin (lol) Puts all the others to shame, dont deal with anyone else..HIGHLY RECOMMENDED… Read Full Review

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★★★★★

“First Class Loans”

Written on: 24/01/2014 by Darran.H (1 review written)

The service is absolute first class I was informed all the way through applying for my loan all questions answered to a t they cover everything in black and white and verbly. Would recommend to anybody… Read Full Review

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★★★★★

“Just so helpful”

Written on: 22/01/2014 by Kitsu (1 review written)

I was very surprised at just how efficient, helpful and accommodating the staff at Amigo were. There were no brash salesmen trying to entice me to borrow more. Just really nice, friendly and professional people who took me through the whole thing quickly and painlessly… Read Full Review

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★★★★★

“Problem free”

Written on: 20/01/2014 by Wolvesrule (1 review written)

I have had loans before from amigo and never had any problems with them. They work fast and efficiently and are always helpful and very polite. I have just topped up my existing loan and it was so easy to do. I rate them very highly and would recommend them to anyone. I think I would stick with them even if my credit rating was excellent as I know they are reliable and there to help. It's a shame there are not more companies out there that do more to help people like me… Read Full Review

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