Reviews for Mobile Shop www.mobileshop.com Reviews

SmartAlec's review has yet to be rated - Be the first!
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This "company" is having a laugh. They offer cheap deals on mobile phones, with generous cashback offers, but they never deliver on their promises. I had to wait 5 months for my first two cashback payments and the second two still haven't been paid! I phoned their customer services again and again, ...

medical6969's review has yet to be rated - Be the first!
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Mobile Shop may have been good in the past, but i suffered from very poor service in 2007. Only paid first cash back voucher. Took 1 year to get the others paid.

gruffalo's review has yet to be rated - Be the first!
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Their cashback system is utterly atrocious, and despite complying with their instructions, I had to fight tooth and nail for every payment. Claims were paid only after I kicked up a massive fuss, and each claim was at least two months late (and I was one of the fortunate ones!).

Their customer serv ...

Guest's review has yet to be rated - Be the first!
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Utterly awful, frustrating, painful, no cashback received ever despite sending every voucher, no apology.

Guest's review has yet to be rated - Be the first!
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Not worth the time. Bad at communication as always give stock answers. These days a good option is to get sim only pay monthly deals from o2 and vodafone, you get more mins and texts for your money and not long term contract, just cancel with 30 days notice at any time.

mattedi's review has yet to be rated - Be the first!
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Customer service is very rude, when it comes to cash back...just forget about it. They kept saying they had got problem in the system so unable to make any payment, my cashbacks are due for more than 6 months, but still same answer.

KatandKaz's review has yet to be rated - Be the first!
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I have now submitted three claims to Mobile Shop and have not yet received anything despite sending emails asking when I am likely to receive my cashback. I would definately not use this company again - I have just read Angelofthedawn's comments and am going to try and get cash back through the gov ...

Guest's review has yet to be rated - Be the first!
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Mobileshop rejected my first cashback claim as it was beyond thirty days of the bill date, this despite me explaining I had to get a copy invoice from the provider as original was not received. They don't bother contacting you to explain this, either. The 30 day rule just seems to be to avoid paying ...

cameronpfeffer's review has yet to be rated - Be the first!
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I am very unhappy with Mobileshop regarding their slackness to redeem my cashback (each cashback voucher was sent back in the appropriate time), and their impersonal generic emails telling of their technical difficulties when trying to chase the money up and no information on a rough timeframe that ...

KathyMac71's review has yet to be rated - Be the first!
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Rather pleased:After waiting over 7 months for my first cash back claim to be sorted, I rang for the third time and expected another sharp, brash customer service girl to be yet again unhelpful and fob me off. And, yes I was offered gift vouchers, and was explained about delays. But, what I found co ...