PC Specialist Reviews - www.pcspecialist.co.uk

★★★★★
4.6 / 5
97.1% of users recommend this
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★☆☆☆☆

“You did not follow my order”

Written on: 14/01/2015 by Dominick62 (1 review written)

I specifically ordered a machine without an OS on. You put an OS on it. I do not trust any of the OS providers you use. I hope you did not charge me for it too… Read Full Review

Illuminnaughty's Comment

Written on: 20/01/2015

They clearly state that an OS will be installed for testing and burning in purposes if your order did not include an OS. They send an email explaining this once the order is dispatched. Give them a break, their Quality Control is excellent.

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★★★★★

“Excellent Service”

Written on: 12/01/2015 by 430Morse (1 review written)

This is the 5th laptop I have bought from PC Specialist and like all the others it arrived in a timely fashion and was exactly as ordered. I haven't found another company that accommodates the same levels of customisation at a good price with such high levels of service. PC Specialist will remain my first point of call for any further purchases and I won't hesitate to refer them to colleagues, friends and family!… Read Full Review

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★★★★★

“Excellent service - great product”

Written on: 12/01/2015 by AnnalauraD (1 review written)

I chose PC Specialist because my partner had already bought a desktop from them a few years ago and was very happy. The service was excellent: very helpful technical support to help me define my requirements (no hard sell); PC Specialist kept me informed about the various steps with regular emails and delivery was also painless. My laptop looks great and it all works smoothly. I am very happy with the product and the quality of the service and I will look fo further for future purchases. Thank… Read Full Review

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★★★★★

“Really good service over the Christmas holidays”

Written on: 12/01/2015 by awPereira92 (1 review written)

I ordered a custom built PC on the 23rd of December having gone through and using their finance option. I received my PC on the 2nd of January which is astonishing to say how many non-working days there are at that time of the year and the online tracker was really essential in tracking the PC from getting built all the way to dispatch and delivery. Phenomenal service and I would highly recommend… Read Full Review

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★★★★★

“Fast friendly and efficient”

Written on: 10/01/2015 by mick.horne (1 review written)

Building a games machine using the online page was easy and interesting. The phone response time for queries was good and knowledgeable. All in all a good experience… Read Full Review

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★★★★★

“Super speedy Christmas delivary”

Written on: 10/01/2015 by Maddyz (1 review written)

I ordered a couple days before Christmas, expecting not to get the PC till far into January. I was told it would be around 15~20th when i asked on a live chat. I went trough with buying the PC anyway, i didn't mind the wait, but to my surprise, even over Christmas and new years, pcspecialist worked on the PC throughout to get it to me much faster than i thought they would. They managed to get the PC to me in under 2 weeks which is amazing considering the time of year. I would highly… Read Full Review

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★★★★★

“Computer Construction Wizards!”

Written on: 10/01/2015 by scottlens (1 review written)

PC Specialist are an excellent company that keeps you informed along the production stages of your computer. A varied selection of each computer component can be selected to allow a tailored machine built to your specification. I've had the machine nearly a month & it has been very reliable thus far. The only gripe I could mention is that if you opt to have an OS installed, you will need to enter the product key on first run which is only printed on a license sticker which is located on the… Read Full Review

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★★★★★

“Perfect!”

Written on: 10/01/2015 by Black2345 (2 reviews written)

Had such good experience, was updated on every step of the process and even tho it was Christmas my order went through so fast. Computer works like a treat! Perfect for what I want to do and I can do more! Would diffinately recommend 100%… Read Full Review

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★★★★☆

“Excellent service at bad time of year!”

Written on: 09/01/2015 by Brodieg107 (1 review written)

When looking to buy a computer, I felt daunted by the When looking to buy a computer, I felt daunted by the number of components available and feared I would make mistakes building one. However, I was very pleased with PcSpecialist's customer service and how easy I felt it was to create the computer I needed whilst staying under my budget! My computer arrived in great condition and built to a good quality. Everything functions as expected and there are only a few things I would complain about… Read Full Review

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★★★★☆

“buying a laptop”

Written on: 07/01/2015 by Garrettz125 (1 review written)

I found it really easy to find a laptop that suits my needs it helps that you can also add things to your laptop to make it to your own even when they are building it.. I would say to freinds and family it's well worth looking at this website for a good purchase I have found no problems with my laptop… Read Full Review

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★★★★★

“Great service”

Written on: 06/01/2015 by bm6563 (1 review written)

Not my first purchase from PC Specialist and certainly not my last. The array of choices when specifying a machine is exactly what I need to tailor each unit. I can get the essentials like solid state hard drive but remove the bits that that are not needed, but some bundle in… Read Full Review

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★★★★☆

“Well made laptop”

Written on: 06/01/2015

I purchased a The order was constructed quickly and delivered on time. So far I have been very pleased with the speed. I was keen to get a laptop with both an SSD and a regular HD so that the software I use most often could be used from the SSD and it has been a pleasant experience so far with the speed. I chose a fast i7 processor so the combination seems to be a good one. One of the main reasons for chosing this company is the matte screen, which I prefer greatly to the glossies offered by… Read Full Review

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★★★★★

“Great service”

Written on: 06/01/2015 by kiTierney44 (1 review written)

Everything was as I ordered, it was packed really well so there was no chance of damage. I wanted to change my order after a few days and they amended it perfectly. Had a bit of trouble with payment at the start.It was a problem on my side. the customer service rep helped me sort everything out within a few minutes. Really pleased with everything from start to finish… Read Full Review

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★★★★★

“Well satisfied”

Written on: 05/01/2015 by Karley440 (1 review written)

The specification stage on-line is simplicity itself, with plenty of option choices. The email order progress on email is very reassuring. The unit itself is a stellar piece of kit. Great value for money and well built. No dislikes on this purchase and glad of the extended warranties. It's early days, but I am considering ordering another hi-spec machine for my other son. Well done PCSpecialist. Would recommend to anyone… Read Full Review

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★★★★★

“So far so good”

Written on: 05/01/2015 by accessjunky (1 review written)

The ordering process was well done with sufficient updates along with the option of checking progress online. Delivery was also tracked with the PC arriving, with the expedited option paid for, well before Christmas. The PC arrived on time and well packed. The PC was as per the requested specification and the additional software (e.g. AV) was not installed as requested. It's early days yet but I have no reason to doubt the machine at this point. My son, for whom it was purchased, is more than… Read Full Review

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★★★★★

“Excellent 5*”

Written on: 05/01/2015 by ClayDavisUK (1 review written)

Very happy with custom PC and is better than I had hoped for gaming Ordered on 07/12/14 and was delivered on 20/12/14 which I thought was Excellent considering Christmas busy period Excellent delivery process from DPD also Cannot recommend highly enough and will recommend to all family & friends A* ! … Read Full Review

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★★★★★

“Great service and even better pc's”

Written on: 05/01/2015 by Blackjuice (1 review written)

Got 2 computers from these guys in a span of six months - great working machines I must say. The first one arrived with a damaged graphics card but that was due to transport, after explaining my situation to their customer service they've immediately sent out a new one to replace it - 10/10 in my book Their customers service is unmatched, prepared for any kind of issue I threw at them and they're more than happy to help out. Keep up the good work guys! … Read Full Review

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★★★★☆

“Thoroughly recommended”

Written on: 05/01/2015

This must be around the 8th machine I've bought from PCS now (mostly for work). Very happy with it and the service received. Particularly excellent website. Thoroughly recommended… Read Full Review

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★★★★★

“Optimus IV 15.6" - Exactly what I expected”

Written on: 04/01/2015

I have had my Optimus IV for about 3 weeks now, sufficient time to get a good feel of my new laptop. After deciding I would like to buy myself a new laptop for Christmas i decided to search for the possibility to customize the laptop for my desires, with a quick Google, PC Specialist stood out with a number of base choices where hardware could be easily upgraded with plenty of choices. I had no trouble finding the right laptop for myself. Customer service was quick to reply and straight to the… Read Full Review

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★★★★★

“Forget The Rest - Go Straight To The Best!”

Written on: 04/01/2015 by steverg1st (2 reviews written)

I'd been intending to upgrade to a new 'Super' Hi-Spec PC for some years and was hooked on PC Specialist the moment I found their site - and so bookmarked it and started saving up my money! Their site is GENIUS! Totally Superb! It offers automatic advice as you design your PC, updating the price as you add each component, allowing you to constantly keep an eye on your budget. Any queries you may email them about are answered fully and in quick time and once you've placed your order, you're… Read Full Review

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