PC Specialist Reviews - www.pcspecialist.co.uk

★★★★★
4.6 / 5
5380
97% of users recommend this
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★★★★★

“Laptop Customer Review”

Written on: 11/08/2015 by SecretCombination (1 review written)

I have bought computers before from PC Specialist and have always had an excellent service. They offered a great choice of laptops with the ability to customise every important aspect of the specification. This is very easy to do if you have a reasonable understanding of what you requires and the components that are likely to give you what you need. The price is very competitive but as I had had such good service in the past when buying desktop PCs I didn't really compare prices. Other… Read Full Review

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★★★★★

“Great website and transparent production process”

Written on: 10/08/2015 by NathalyOgden (1 review written)

The website is great and generally easy to use. I needed to change my order to not include an OS, doing that was trivial and I was returned the difference within a couple of days. The production process is transparent - they gave the stages of production, which stage my order was in, and real-time data showing how long production takes. I bought a gaming desktop, and so far it's been great, except for a buzzing noise that came from the PSU for a few days, which has now stopped. If it turns out… Read Full Review

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★★★☆☆

“Good machine but very disappointed no Caps Lock indicator”

Written on: 10/08/2015 by P_Turner (1 review written)

The machine seems decent and pretty much what I was expecting. However for a laptop over £500 I was expecting to know when the Caps Lock is on/off. It's really frustrating when inputting passwords and the software you can download is pretty poor. The speed of the service was exactly as described which is good… Read Full Review

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★★★★★

“Mega Computers”

Written on: 09/08/2015 by AdolfoGunn277 (1 review written)

What a service. I've got a computer twice as powerful and half the price I could get one at Curry's. The site is excellent and takes you through each component in the computer, you can choose what's important to you at each stage and what you can afford. I wanted a large processor, which meant I could cut back on other components which were not so important to me. At the end you can choose what case you fancy, excellent. Importantly your choice is checked, so if something is not right it will… Read Full Review

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★★★★★

“Great service ”

Written on: 08/08/2015 by Jquarmby (1 review written)

Looks great, works brilliant , delivery time could have been quicker, but that's just me being impatient, would definitely recommend… Read Full Review

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★★★★☆

“Good laptop, few issues”

Written on: 08/08/2015 by connorhunt (1 review written)

So far so good, this laptop has worked well, the only few issues i have found were SSDs not being recognized after a windows update, this soon resolved itself after i left it for a few hours. The other was with the headphone jack, headphones just weren't working. Im working with there support team now to get this resolved. Happy with my purchase. its hard to find some things on the website… Read Full Review

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★★★★☆

“First Computer Bought by myself from PC specialist”

Written on: 08/08/2015 by Savannab390 (1 review written)

The turn around of the product was quick and when receiving the product it was easy to set up and get started and there where no problems when using the PC, everything came as it was meant to, it came with all the disk to install the basic drivers and was easy to install everything, other than taking 15 days to arrive, next time I order I will hopefully be able to afford to get the quick build time as it took longer than I expected. I would of liked to know more about the types of wireless card… Read Full Review

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★★★★☆

“Super Fast PC”

Written on: 07/08/2015 by Hunt450 (1 review written)

It is very easy to buy from PC Specialist and I got exactly the machine I wanted as you choose the whole spec of the machine, which is a very easy process. The machine took a little longer to arrive that I thought it would but I did not pay to have it delivered quickly… Read Full Review

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★★★★☆

“Quality Product - Takes too much time though”

Written on: 05/08/2015 by RoseMcDougall (1 review written)

I like the look and feel and the performance of the overall product. Documentation on set up was extensive but could be made better and easy to read. One disappointment is the delivery time. It took nearly 18 days to get the product. Reducing this time could go a long way in improving customer satisfaction… Read Full Review

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★★★★☆

“Great custom built machines”

Written on: 04/08/2015 by raytechpro (1 review written)

I bought an Optimus VI laptop and very happy with it. One of very few sellers that let you customize your hardware and let you buy without an OS. Price is very good too. Build took 6 days and you can track what stage it is at. Website is very good and easy to use… Read Full Review

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★★★★★

“Great company to deal with”

Written on: 31/07/2015

Very helpful and knowledgeable staff, the product is excellent and was a great price. The whole service was faultless… Read Full Review

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★★★★★

“Mean Machine”

Written on: 31/07/2015

This is an excellent machine runs really well and I can play all my games on high graphics. Ordering was really easy and pcspecialists kept me constantly up to date on the status of the build and its delivery. The laptop arrived in excellent packaging and so far has exceeded my expectations… Read Full Review

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★★★★★

“What I was looking for”

Written on: 30/07/2015 by Lindsayc459 (1 review written)

I wanted a powerful desktop, without Windows installed, for my office. In PC Specialist I found the way to build it exactly the way I wanted, following the steps in the company's excellent web site. There is a good variety of hardware parts to select and the site's engine can be extremely helpful, making suggestions, judging from user's description of the PC. The computer was delivered on time and very carefully packaged. The assembly team did a very good job, taking care every little detail… Read Full Review

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★★★★☆

“Superb Machine”

Written on: 28/07/2015 by antonycoleman (1 review written)

This is a really good computer. However a little disappointed I never received any free games codes as I ordered two Nvidia GTX970's to run in SLI. Seem to have been really unlucky. One offer expired while my machine was being constructed and the other started after it was sent. Another minor grumble is that I was sent and paid a fiver for an HDMI to mini HDMI cable as I was told this was what I needed to connect to my monitor . (this was not the case it was just a normal HDMI to HDMI… Read Full Review

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★☆☆☆☆

“They don't fix 'software issues' . . . ”

Written on: 27/07/2015

I bought an all-in-one. It developed a display issue. I had to send it back to them and they replaced the daughter board (for a £35 shipping fee). Since its return, I have had nothing but troubles with it not engaging the hard drive when I turn it on. After much fussing, and tweaking.com, I have been told that I have to reinstall Windows, thus having to reinstall all that I had on my computer. There was nothing wrong with Windows when I bought it. I have been told 'sorry, but we don't… Read Full Review

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★★★★★

“Excellent Product, Be Aware the Time Frame is an Estimate”

Written on: 27/07/2015 by Nixia (1 review written)

I now have two laptops and a desktop from this company. The laptops arrived within 7 days, but the desktop took over twice the estimated time. To be honest I have worked in tech support where I have had practically empty periods and times where I have been completely swamped with a room full of computers. And my boss couldn't magic new staff out of no where (and they wouldn't be trained anyway). I'm not saying management couldn't be better, but when building computers to order there will be… Read Full Review

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★★★★★

“Great!”

Written on: 27/07/2015 by gedfewster (1 review written)

I was very happy when my computer arrived. I could check what process it was in. And the packaging was the best I've ever seen… Read Full Review

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★★★★★

“First time customer”

Written on: 27/07/2015

This is the first time I have ordered any form of computer or laptop as a custom build, PC Specialist made the whole process a lot simpler while giving an incredible number of options. My laptop was built within a week and shipped quickly. Once it arrived it was even better than expected and I could not be happier with my purchase. I didn't need to contact customer service but I would be happy to do so if the need should arise. I would definitely order from PC Specialist again and would happily… Read Full Review

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★★★★☆

“Gaming PC”

Written on: 25/07/2015 by Danhog (1 review written)

Brought a spec PC and was overall happy with the service Which i got from start to finish.. When I first contacted Pcspecialist by email then by phone they beat a quote I had and also bettered the spec, The build may have been a little longer than i expected but all good things come to them who wait. The delivery was 1st class and the packaging was A1.. Very well though out. Il definitely use them again… Read Full Review

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★★★★☆

“I ordered the computer for my gradson,was very happy...”

Written on: 25/07/2015 by patfoulger (1 review written)

I ordered the computer for my gradson,was very happy with the whole process of ordering, it was very easy. I would have liked to have been informed of the delay in providing the computer,it was longer than advertised on the site.EXCELLENT product,would not hesitate to use you again… Read Full Review

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