PC Specialist Reviews - www.pcspecialist.co.uk

★★★★★
4.6 / 5
7044
97.4% of users recommend this
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★★★★★

“I am very pleased with my new PC. There was one minor...”

Written on: 03/09/2010

I am very pleased with my new PC. There was one minor fault (not the suppliers fault) but they helped me solve it over the phone.

The helpline was local rate and yet they still offered to (and actually did) call me back immediately, the only company I can remember doing this.

Quick, efficient, professional company that go the extra yard to keep you informed of your order status and then ensure you get, and are happy with, what you receive.

Recommended… Read Full Review

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★★★★☆

“Easy to choose options for build-to-order desktop PC. ...”

Written on: 03/09/2010

Easy to choose options for build-to-order desktop PC. Was pleasantly surprised at the end of the process to be advised automatically about a couple of choices which had better options available. Excellent service and would happily recommend for this type of purchase. Not choosing the quick delivery option does mean waiting 10 days or so, though, so be warned... if you're impatient, go for the extra delivery cost and save the chewed nails!… Read Full Review

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★★★★★

“As I did not need a full system PCSpecialists provided...”

Written on: 02/09/2010

As I did not need a full system PCSpecialists provided an ideal way of custom building only the parts of a system I needed. The system allowed expansion with components from my previous, part broken system.
When a component I had selected was not immediately available I was informed at once and customer services were very quick and efficient in working with me to identify a replacement - very impressed… Read Full Review

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★★★★★

“This is my second purchase from this company. To me,...”

Written on: 02/09/2010

This is my second purchase from this company. To me, the customer and a bit of a computer numpty, they are polite, honest and professional. I had a problem with my previous computer at the end of its warranty period...this was resolved in exactly the same way had I been buying a new machine...a real pleasure to deal with them.

As for cons....um...I expect there is at least one but....
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★★★★★

“I found Pcspecialist to be very helpful throughout the...”

Written on: 31/08/2010

I found Pcspecialist to be very helpful throughout the process. Very good advice was given to ensure I purchased the right product. I was particularly impressed with their order tracking system… Read Full Review

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★★★★★

“Website's "jargon buster"s make buying a custom PC...”

Written on: 30/08/2010

Website's "jargon buster"s make buying a custom PC easy. Liked the fact the site was simple but consise, and user friendly. Tracking the order was simple, with updates being emailed to you practically every day. Further customisation, in case you change your mind on what you actually want is possible and again, simple. Delivery is by DHL, Delivery can be tracked from their site and PC arrived very very safely. Would definitely recommend to a friend… Read Full Review

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★★★★☆

“Very good website and easy to use to order your PC or...”

Written on: 30/08/2010

Very good website and easy to use to order your PC or laptop from. Good communication letting you know the progress of your order. Have used this company before and have never had any problem with them… Read Full Review

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★★★★☆

“Excellent buying experience, I would use again without...”

Written on: 28/08/2010

Excellent buying experience, I would use again without a second thought. The quality of the final PC was excellent, with all spares included with my delivery… Read Full Review

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★★★★☆

“Good value and purchase experience. This is my second...”

Written on: 27/08/2010

Good value and purchase experience. This is my second Laptop from PC Specialist and the first one is almost a year old, still going strong. Customiseable options are a little limited but overall you're more likely to get something closer to the spec you want without paying extra for the name or bundled software. Time from order to receipt was a about a week, they had to wait a couple of days for the processor to arrive, but kept me informed. Overall highly recommended… Read Full Review

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★★★★★

“The web site selection process and help panels were...”

Written on: 24/08/2010

The web site selection process and help panels were first class. Build time was extended by a couple of days from the 7 - 9 advertised. Updated information about the progress of the build was interesting but really unnecessary. Delivery was prompt and the linked information to the carrier saved a lot of time in tracking progress of the delivery. Overall, a great service… Read Full Review

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★★★★☆

“Delivered without keyboard, called up and was...”

Written on: 23/08/2010

Delivered without keyboard, called up and was delivered the next day, overall a very pleasant experience… Read Full Review

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★★☆☆☆

“I ordered a laptop with Windows 7 and a Blu-ray drive....”

Written on: 23/08/2010

I ordered a laptop with Windows 7 and a Blu-ray drive. Although the laptop was contained in a small box, it was delivered in another, much larger box, and not protected inside - so it is lucky the laptop was not damaged in transit (being presented by the courier with a box that rattles when shaken is not a good thing!).

Also, the laptop was not provided with any software for playing blu-ray discs (despite a blu-ray drive being explictly ordered). The packaged Nero software does not support… Read Full Review

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★★★★★

“Very good all round. Good online tracking system...”

Written on: 22/08/2010

Very good all round. Good online tracking system during the build, delivered on time (even though it was DHL). Cabled it up and switched it on and it all worked fine. Next time I need a PC I'll probably use them again and would recommend to others.

I probably should have asked for advice about the configuration, so don't know how helpful they might have been. (The bluetooth dongle doesn't work very well at all but I've never had much success with bluetooth on PCs and Macs.)… Read Full Review

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★★★★★

“I have had several PC's built by a number of companies...”

Written on: 22/08/2010 by sygnusdc (2 reviews written)

I have had several PC's built by a number of companies over the years. After much research, Pc Specialist was my choice this time and I was not disappointed. They have built me a very fast and quiet Intel 870, ASUS 57 motherboard, ATI Radeon 5850 graphics, Win7/64bit based Pc exactly to my spec. Ideal for heavy HD video work. Even the WD Velociraptor 600Gb HD is quiet in the Coolmaster Sileo 500 Pc case. Excellent, easy to use website. Good value for money. Highly recommended company. GJP… Read Full Review

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★★★★☆

“Everything was delivered appropriately. However, DHL...”

Written on: 22/08/2010

Everything was delivered appropriately. However, DHL was late in delivery… Read Full Review

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★★★★★

“The notebook was built exactly to my specifications,...”

Written on: 21/08/2010

The notebook was built exactly to my specifications, build quality is clearly just fine, special credit for the LED screen - excellent. The price was quite reasonable given the notebook's custom specs.

I was kept informed throughout the process of the progress that was being made with regards to building and testing and the notebook arrived within the specified time frame.

I cannot say anything negative, product as advertised, service as advertised, highly recommended and I will definitely… Read Full Review

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★★★★★

“I am absolutely delighted with my new PC and consider...”

Written on: 21/08/2010

I am absolutely delighted with my new PC and consider it to be exceptional value for money.
The service from PC Specialist was excellent, with e-mails advising me of the changing status of the order.
When I set up the PC there was a slight software problem with Windows, but a call to the very helpful support team quickly rectified this.
This is evidently a common problem due to the Windows licensing system and I would suggest that it may be helpful (for non technical customers like myself) to… Read Full Review

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★★★★★

“Great PC & good service.”

Written on: 20/08/2010

Great PC & good service… Read Full Review

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★★★★★

“Great service, great value, and great product! I...”

Written on: 16/08/2010

Great service, great value, and great product! I would definitely use pc specialist again, and recommend them to friends! :)… Read Full Review

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★★★★☆

“Kept up to date on build and delivery,delivered on time. ”

Written on: 15/08/2010 by Swordfish007 (1 review written)

Kept up to date on build and delivery,delivered on time.
Had problem with the purchased sound blaster card.
Phoned tech support on a few occasions to sort problem out,extremely knowledgable and communicate well with someone with limited know how.In the end after a few tests it was found to be a broken sound card offered either replace or refund.Would like to thank the tech team that dealt with my problem for all their help
RECOMMENDED… Read Full Review

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