UK Soccer Shop Reviews - www.uksoccershop.com

★★★☆☆
2.6 / 5
54
43% of users recommend this
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★☆☆☆☆

“Placed on order on 10th Feb 2010, order came...”

Written on: 29/05/2010

Placed on order on 10th Feb 2010, order came approximately 30 days later, printed lettering was incorrect. Asked me to return shirt for a replacement, which I promptly did, after chasing (2 emails one of which one was not answered), was told on the 27th Mar returned shirt had not been received, once I had confirmed the shirt was sent registered and further chasing was told on the 30th Mar shirt had been recieved, asked for a delivery date for replacement was not given one. After no further… Read Full Review

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★☆☆☆☆

“Ordered at the end of March, delivered one half of...”

Written on: 28/05/2010

Ordered at the end of March, delivered one half of order at end of May. Delay meant to be with printers for the numbers on the shirts? Only correspondence when I chase - nothing proactive. New delay is with supplier. I won't be using them again… Read Full Review

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★☆☆☆☆

“Goods arrived wrong size and not as illustrated. ”

Written on: 19/04/2010

Goods arrived wrong size and not as illustrated.

5 months later I'm still trying to get a refund… Read Full Review

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★★★★☆

“I read these reviews after I'd ordered & feared the...”

Written on: 09/04/2010

I read these reviews after I'd ordered & feared the worst. Goods arrived after a few weeks wait. Emails answered immediately. Money not taken from credit card until goods despatched. No complaints, we'll be using them again… Read Full Review

Huddsy69's Comment

Written on: 04/07/2010

I found this review not helpful because...
<br/>
<br/>i feel its easy for the company to write a comment like this themselves
<br/>
<br/>they were very aware that my review had appeared on this site and sent me a threatening email about posting my review,which after sending all the emails to this sites moderater ended up in my complaints being upheld and my review of the poor experience being left on the site

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★☆☆☆☆

“I ordered a Liverpool away jersey long sleeved and...”

Written on: 11/03/2010

I ordered a Liverpool away jersey long sleeved and away shorts at the end of November 2009 as a christmas gift to an eleven years old boy and after a few days they already charged my creditcard so I was convinced they had sent the goods, but it was just the beginning of a nightmare. After 25+ emails I received the wrong shirt and no shorts - but in the middle of January. At last I received my money back, although they still owe me the costs of returning the wrong goods. Shame on you… Read Full Review

Huddsy69's Comment

Written on: 30/05/2010

I found this review very helpful because...
<br/>
<br/>it shows the company for what it is,terrible and one to be avoided

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★☆☆☆☆

“still waiting for a refund after 3 weeks! they sent me...”

Written on: 04/03/2010

still waiting for a refund after 3 weeks! they sent me the wrong size tracksuit i sent it back plus £6.50 postage on top! and now they just keep making excuses about refund problems!not confident i will get my money back especially as you cant even speak to them on the phone as they dont answer!relying on emails but not getting very far!… Read Full Review

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★☆☆☆☆

“I ordered my item, (An England 2006/08 away shirt), on...”

Written on: 14/01/2010 by rc4044 (1 review written)

I ordered my item, (An England 2006/08 away shirt), on 19th November 2009. The website was pretty convincing and allowed me to break my own rule of checking reviews before going ahead with a purchase. Especially, when you are referred to the site by Google.
My treatment afterwards was very unsatisfactory. After waiting 3 weeks I contacted them via email and got short, generic replies like "We'll check for you" or "We're waiting to here from our sorting office."
After much frustration I asked… Read Full Review

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★☆☆☆☆

“Would give a zero if I could! We paid in full for a...”

Written on: 20/11/2009

Would give a zero if I could! We paid in full for a group of shirts, over a month ago, three out of eight have arrived! We were promised three more would be coming soon, and a refund would be issued for the other two, however now they have just decided to ignore my messages and emails, and the phone number does not work! They owe us £140, either in shirts or a refund!!… Read Full Review

Axele's Comment

Written on: 26/02/2010

I found this review very helpful because it confirms in clear words my own experience with uksoccershop.

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★☆☆☆☆

“I ordered a soccer shirt 2 months ago and still hasn't...”

Written on: 17/11/2009

I ordered a soccer shirt 2 months ago and still hasn't arrived! I asked to be refunded but they just ignore my emails!!!

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★☆☆☆☆

“I have never written a review before, but this is the...”

Written on: 05/10/2009

I have never written a review before, but this is the first time in several years I have had such a bad experience with a site.
I ordered my shirt only for it to arrive in the wrong size. This was a pain in the neck. I sent it back recorded delivery and awaited a refund as they had no correct size shirts.
Alas, they claimed to have never received it. I contacted Royal Mail and after several weeks got back to me stating that they had contacted uksoccershop and that they had not responded… Read Full Review

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☆☆☆☆☆

“I bought 9 jerseys in January and only received 3, it...”

Written on: 10/07/2009 by cococon (1 review written)

I bought 9 jerseys in January and only received 3, it is July now and UK Soccer Shop wont even answer my emails… Read Full Review

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☆☆☆☆☆

“I have had the following problems:”

Written on: 06/02/2008 by Botafogo (1 review written)

I have had the following problems:
-Two shirts (without printing) were ordered as a present. The money was taken but they were not in stock and did not arrive for 6 weeks. When they arrived one of them was the wrong size.
-A shirt was ordered with the number 23 and the back and was printed with the number 13.
-Three other shirts were ordered; one shirt was not in stock in the advertised size; one did not have the Champions League patch on the sleeve which was paid for; the third shirt had no name… Read Full Review

Gidle's Response to Botafogo's Review

Written on: 30/06/2008

I ordered one jersey with a special imprint on it and one retro jacket 6 months ago. I've paid 220 dollars in total. The wrong items were delivered and the jersey wasn't the one I've ordered. Instead of retro jacket, I've end up with a regular cotton sweatshirt. I returned them immediately. I've wrote endless e-mails, I've called them. Every time they reply with messages of apology but have not offered a refund as of yet.

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★★★★★

“First time I've used this site but they were able to...”

Written on: 19/08/2006 by AlexM (1 review written)

First time I've used this site but they were able to get me a Mexico away shirt for my son with exactly the correct lettering etc. Much better than any of the other online traders we've used for soccer strips… Read Full Review

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☆☆☆☆☆

“Ordered a shirt on 6/6/06, uksoccershop.co.uk then...”

Written on: 07/08/2006 by BDavis12 (1 review written)

Ordered a shirt on 6/6/06, uksoccershop.co.uk then debited my account on 7/6, on 9/6 I contacted them via email to check my order as online it was showing pending still, they then asked me if I had authorized the payment, to which I replied yes, as it went straight from my account.
11/6 they then confirmed payment.
16/6 I contacted them again, asking how long it would be for delivery of my shirt, they said it would be 10-14 days from ordering for printing, and they would update ASAP.
11/07 I… Read Full Review

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