UK Soccer Shop Reviews - www.uksoccershop.com

★★☆☆☆
2.3 / 5
68
35% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“UK Soccer Shop Made My Christmas!”

Written on: 25/12/2012 by dani7777 (1 review written)

My boyfriend is a huge Rangers fan, a Scottish soccer team, and I could not find their current jersey anywhere. The only site I could find it on was Uk Soccer Shop. Excitedly, I ordered the jersey and looked at the reviews after only to panic. After reading the reviews I thought I had been potentially scammed but that was not the case at all. I am from Canada and ordered the jersey 2 weeks before Christmas. Come Christmas eve I assumed that there was no way the jersey would show in time or even… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 15/11/2012 by lsearle15 (1 review written)

We purchaseds a spurs shirt, it said in stock. We paid extra for 24 hour delivery. A week later no shirt, called them, no one available. Emails back said its on its way. 4 weeks later no shirt and threats when I tried to take it further. They advised me to speak to their "friend" at trading standards. I then went to my bank and got a chargeback on fraud for refund… Read Full Review

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★★★★★

“Good service to Canada”

Written on: 04/04/2012 by graham_toronto (1 review written)

I am based in Toronto and finding the soccer apparel that I am looking for is not always easy here. I could not find the jersey I was looking for (a Benfica home shirt) in Canada, so went to look online. I found the UK Soccer website and when I went on their page a popup appeared promising delivery to Canada in just 3 days. I placed my order and within a few hours received a tracking number from DHL. I was able to track the order which was delivered as promised. The shirt itself was official… Read Full Review

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★★★★★

“Quick shipping to US”

Written on: 01/03/2012 by mikeyc54 (1 review written)

Finding the soccer jerseys that my son wants here in the US is a difficult task as while the usual suspects can be picked up in the local store, the kits he wants just don't exist. In the past few months he has wanted the jerseys of Palermo, Napoli and Fiorentina as he is a big fan of Serie A. My only choice was to look online and after finding the UK Soccer website I placed an order online. I was a bit confused with sizing and emailed the help team who were very helpful in helping me pick the… Read Full Review

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★★★★★

“Found me official Napoli printing”

Written on: 20/02/2012 by jamiec_nfc (1 review written)

I looked everywhere online trying to find the official Napoli home jersey with gold printing for Edison Cavani. I couldn't find anywhere in the UK who sold the printing and thought I was going to have to order from Italy. I came across the UKSoccer website and saw they had the shirt for sale but not the printing. I emailed them and told me they didn't have it now but if I waited a couple of weeks they would order it for me. Sure enough a few weeks later they got in touch and the shirt was… Read Full Review

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★★★★★

“Barcelona Football Kit”

Written on: 12/10/2011 by scott1979 (1 review written)

I wanted to buy a Barcelona home shirt for my son, but everywhere I looked online was sold out of the size I needed in the shorts. I emailed the uk soccer shop customer service team and asked if they would be able to get them. They told me they would try and order more stock from the brand and the following day I received an email to say they expected delivery in 2-3 days. Sure enough, I received another email to say stock had arrived so I placed my order and received the following… Read Full Review

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★★★★★

“International Shirts Printed With Front Number”

Written on: 06/09/2011 by calciodave (1 review written)

I bought a couple of international football shirts from the site a couple of months ago with printing. I was unsure how this would be printed as international shirts have front numbers on them. I was pleasantly surprised to see that this was the case as it makes the shirts look more authentic… Read Full Review

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★☆☆☆☆

“Dishonest, Unethical, Ripoff”

Written on: 30/08/2011

Took the money immediately for the sale of a product they didn't have. Stalled us on the availability of the stock. Lied about sending the product. Completely unethical. Not interested in refunding the money they took from us. We're still waiting for a delivery 60 days later. Always Google search and review the vendor before trusting them and placing an order… Read Full Review

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★☆☆☆☆

“Worst customer service and delivery in the world... I...”

Written on: 06/05/2011

Worst customer service and delivery in the world... I ordered a couple of football shirts with personalised lettering, and they forgot to send me a number for one of the shirts. When I contacted them, they took forever to reply, were extremely rude and cheeky, and never ended up sending the missing number.

Please save yourself the hassle and find another website. There are plenty of better and friendlier companies out there - ones who actually value their customers… Read Full Review

Guest's Comment

Written on: 28/07/2011

couldnt agree more, i put a review on here along similar lines then got an email from reviewcentre saying that someone at uksoccershop had complained or something and now theyve taken it off!!!!!!!! so i will repost here the important point, dont use this website, cowboys real cowboys

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Zetar's Comment

Written on: 13/09/2013

They are horrible! It’s been over 3 months and I don’t have the items I ordered and they are refusing to give me a refund. STAY AWAY!!!

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Averyupsetcustomer's Comment

Written on: 09/01/2012

contact South Lanarkshire Council Trading Standard and report this merchant. Contact Grant.Baisley@southlanarkshire.gsx.gov.uk
they have a Home Authority Agreement in place and UK soccer shop because of their location comes under their jurisdiction. If all of us write in, South Lanarkshire Trading Standard will have enough evidence of take effective action again UK Soccer Shop

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Zetar's Comment

Written on: 13/09/2013

Thanks....I will email them today!

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Kylied_81's Comment

Written on: 12/08/2011

My husband bought 3 items from this seller, they posted it fast, but was not the item shown in the picture on their website (fake prime mark quality), so we returned the item and waited and waited for a refund. Eventually they gave us a refund for 2 items (minus their postage costs)once I said I would make a complaint to Consumer Direct, but they said they never received the pants (utter lie as they were sent in the same parcel with the jacket and they received the jacket!) so we didn’t get a refund from them for that.
If you have a complaint and they haven’t done the right thing, make it official at
https://ssl.datamotion.com/form.aspx?co=893&frm=complainform&ri=NW&to=advice
If there is enough compaints of them not doing the correct thing, there will be an investigation and hopefully other people won’t suffer like we have!

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★☆☆☆☆

“Placed an order on June 6th 2010 and still haven't...”

Written on: 16/04/2011

Placed an order on June 6th 2010 and still haven't received my order nor money refund as promised. Send them several reminders without any response. I hope I get my money refund as promised by uksoccershop soon!… Read Full Review

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★☆☆☆☆

“I ordered an Atletico polo shirt in black, size large....”

Written on: 05/04/2011

I ordered an Atletico polo shirt in black, size large. A blue medium one turned up. When I emailed UKSoccershop, it turned out that they don't have any poloshirts, nor anything else in that price range. They really need to amend their website as it is very inaccurate… Read Full Review

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★★★★★

“In contrast to the general feedback on this site, I...”

Written on: 27/03/2011

In contrast to the general feedback on this site, I have received many orders from UKSoccershop over the past few years and have never had any of the problems mentioned by other people on here.

I have placed around 10-12 orders during this period and each time I have received the shirts within the timeframe specified and to the highest quality.

I would have no hesitation in recommending them to my friends and indeed I have already done this in the past. As far as I am aware, none of them… Read Full Review

Guest's Comment

Written on: 14/07/2011

this sounds like it was written by uksoccershop!!!!!!!

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Zetar's Comment

Written on: 13/09/2013

i agree...they are trying to save their failing reputation.

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Lsearle15's Comment

Written on: 15/11/2012

My one and only experience was awful. No goods, no communication and when I did hear from them after 4 weeks - constant lies - avoid like the plague

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★★★★☆

“i really liked my man united teashirt beacause i got...”

Written on: 22/02/2011 by sis12346 (1 review written)

i really liked my man united teashirt beacause i got the name and the number on it… Read Full Review

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