Arena Flowers Reviews - www.arenaflowers.com

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“Was attracted to Arena Flowers by their good and easy...”

Written on: 14/02/2009 by mikebbc39 (1 review written)

Was attracted to Arena Flowers by their good and easy to navigate website and selection of offers and international delivery. my girlfriend is in the philippines and i wanted to send her flowers for valentines day. they offered this service. easy payment transaction. confirmation of order received quickly. the fact they would send an email when delivery was made was a big plus for arena flowers. FAILURE TO DELIVER! Order placed one week in advance. Delivery window of 10 hours - try… Read Full Review

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“Flowers were ordered as a surprise Xmas gift. None...”

Written on: 22/01/2009 by clk (1 review written)

Flowers were ordered as a surprise Xmas gift. None arrived. Arena Flowers said they had and refused a refund. When pressed they said the courier couldn't find the address and had re-routed them back to them and that if the address was confirmed again they would send a fresh arrangement.
The address was confirmed together with precise instructions how to locate the property and a telephone number in case of difficulties. Arena Flowers then said they had initially been supplied with the wrong… Read Full Review

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“I am DISGUSTED at the quality of the bunch of flowers...”

Written on: 31/12/2008

I am DISGUSTED at the quality of the bunch of flowers that was sent by arena. I say 'bunch' as I would not even describe it as a bouquet. They arrived looking NOTHING like the picture shown on website. They appeared to be a last-minute rush job by Arena Flowers using left-over flowers that were half dead or damaged and barely even arranged as per the picture on site.

Additionally there was NO water in the pack either, it had all leaked. I was now left with a bunch of half dead looking… Read Full Review

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“Ordered flowers for my first anniversarym they did not...”

Written on: 16/12/2008 by stenunn (1 review written)

Ordered flowers for my first anniversarym they did not arrive contacted their "customer service line" just got a load of rubbish about trying for two hours to find the address. I demanded my money back which I got, flowers arrived the next day although I gave them no other directions… Read Full Review

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“I ordered flowers and paid extra to have them...”

Written on: 15/12/2008 by T Field (1 review written)

I ordered flowers and paid extra to have them delivered on Saturday when I knew there would be people at home. As an extra precaution I arranged for a neighbour to take them if necessary and if all else failed I agreed that they could leave them outside the front porch. THE FLOWERS WERE NOT DELIVERED AT ALL and when I rang and complained I was told "Oh sorry the courier didn't follow the instructions"
Actually I dont think the courier turned up at all seeing as there was someone… Read Full Review

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“I ordered some flowers from Arena Flowers to be...”

Written on: 06/11/2008 by angryt (3 reviews written)

I ordered some flowers from Arena Flowers to be delivered to south africa on sunday night after being let down by another florist and these were delivered on monday at 4! Now that's fast! Would use them again anytime… Read Full Review

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“I had a problem with the flowers that were delivered...”

Written on: 16/10/2008

I had a problem with the flowers that were delivered for my birthday and after a phone call (and no hesitation or argument from Arena) I had new flowers delivered the next day. Person I spoke to was extremely helpful and apologetic and seemed to care about my problem. I would not hesitate to use them again… Read Full Review

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“Did not deliver flowers ,mixed up address . Not too...”

Written on: 14/10/2008

Did not deliver flowers ,mixed up address . Not too sorry about what happened . Had to demand a letter of apology to be sent to bride I am still to find out if it was sent. I will always remember Arena flowers as the only thing that went wrong at our very special weekend. Ofcourse I will never use the company again… Read Full Review

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“First time I have received flowers from this delivery...”

Written on: 21/06/2008 by Linda R (1 review written)

First time I have received flowers from this delivery agent and I will have no hesitation in using them again when I want to send flowers in the future. Thank you… Read Full Review

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“After using other interflora sites over the years and...”

Written on: 05/06/2008

After using other interflora sites over the years and having been disappointed with the results not to mention the outrageous costs, I am so glad to have found Arena! I know I can rely on them to do a great job and deliver on time and are reasonably priced. I would not order from anyone else now… Read Full Review

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“A lovely surprise well presented and will give days of...”

Written on: 10/05/2008 by ann williams (1 review written)

A lovely surprise well presented and will give days of pleasure. Just remember to tell who sent them… Read Full Review

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“I needed to send a bouquet to the USA and arena...”

Written on: 29/01/2008

I needed to send a bouquet to the USA and arena flowers website did not advise that they could not. There was nothing to say they couldn't and I believed they would be able to. They did not ..and did not let me know they had failed either... i had to tell them.. I cancelled the order when i told them this but then they sent it out a day late and texted me the details at 10:30pm the same night and told me that the recipient would be thrilled!!! - sadly i was not !!!! … Read Full Review

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“Very good service, it was a birthday present for my...”

Written on: 23/01/2008

Very good service, it was a birthday present for my mum, it made a nice surprise, looked the same as the picture on the website, i will use this service again… Read Full Review

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“Arena Flowers were very poor overall. I will go...”

Written on: 01/11/2007 by catoliver83 (1 review written)

Arena Flowers were very poor overall. I will go somewhere else in future, as I want quality and good service. Totally ruined my sisters birthday present… Read Full Review

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“Very, very good! Arena Flowers sent the best flowers...”

Written on: 29/05/2007 by angloscot (1 review written)

Very, very good! Arena Flowers sent the best flowers ever delivered to my door… Read Full Review

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“All internet businesses (and many High Street ones)...”

Written on: 16/04/2007 by galey2000 (1 review written)

All internet businesses (and many High Street ones) could learn a lot from Arena Flowers. Excellent customer service skills (they actually seem as if they care and personalise responses, as opposed to standard letters). Good quality product delivered on time… Read Full Review

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“I spoke to a great lady in customer services who was...”

Written on: 26/03/2007 by kateRoss (1 review written)

I spoke to a great lady in customer services who was able to advise me on the best bouquet to send to my mother. She also made another suggestion of a half bottle of champagne which my mother loved! All round I think these guys are great compared to the shoddy service you generally get on the web and would recommend to others… Read Full Review

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“After trying a few outfits over the years, Arena...”

Written on: 12/03/2007 by oridley (1 review written)

After trying a few outfits over the years, Arena Flowers is now my online florist of choice… Read Full Review

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“I wouldn't buy flowers from anywhere else.”

Written on: 11/03/2007 by ianjordan (1 review written)

I wouldn't buy flowers from anywhere else… Read Full Review

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“The service and quality from Arena flowers makes their...”

Written on: 11/03/2007 by tenthirtyfive (1 review written)

The service and quality from Arena flowers makes their website the only stop for sending flowers in the UK. The freshness, style and quality of their arrangements at the price that they deliver them to your front door for is quite amazing. I have ordered several times, and the recipients have always been over the moon, several of them now using Arena themselves. I wouldn't listen to any of the poor reviews on this review site, they clearly don't know what they are looking at, Arena rock, there… Read Full Review

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