Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 02/03/2010
The staff are very helpful by mail or phone, it was a pleasant experience buying from Arena Flowers… Read Full ReviewVisit arenaflowers.com
Written on: 01/03/2010
Very impressed with Arena Flowers. I have now used them perhaps a dozen times in the last few years, and they have consistently delivered high quality flowers, on time. I've recommended their services to a number of friends as well. They send a little SMS to you to let you know when your flowers have been delivered, which is really useful. Overall, I would highly recommend Arena - far better than any other flower outfit I've tried in the past!… Read Full ReviewVisit arenaflowers.com
Written on: 01/03/2010
What a great service!
I'm no expert on flowers, my wife will be the first to remind me of that. I sent a bouquet of pink roses and some other flowers to my mum in Dorset using Arena Flowers having never sent flowers online. The site was simple (handy for someone like me who has no idea about flowers) and the next day at 10:13 I get a text message saying they have been deivered! Now that is service!
My mum loved te flowers and when I showed her the site she said the flowers were just like the… Read Full Review
Written on: 26/02/2010
i placed an order with arena flowers a week back before the delivery date.
the amount of £60.96 was taken from my bank, and still i recieved no flowers. trying to contact them through email no one would reply as if they werent bothered. i am now trying to phone them and i have been waiting for delivery ever since. i am reporting this company to trading standards.this is making me really annoyed if anones knows what to do please suggest something… Read Full Review
Written on: 22/02/2010 by tiderc (1 review written)
I ordered the flower on Valentine day, and still not arrived. Call them a few times, the answer is they cannot reach my girl friends. I even paid extra delivery cost on Valentine day. Now I gave up. If anyone want to order the flower please make sure that use the one with your friends used them before. The last word they said to me many times is "This is the best we can do" huhhh. Lastly Please pass this on to others. Really don't want anyone to be disappointed like me… Read Full ReviewVisit arenaflowers.com
Written on: 04/01/2010 by Noahgk (1 review written)
Ordered flowers 21st December for next day delivery. Delivery never took place. Arena did not make any contact with me to tell me or explain why. I had to ring them when I returned from work and was dealt with appallingly by someone with a 'couldn't care less' attitude. On the day the majority of the UK were experiencing bad weather conditions and Arena told me the courier company they use could not make any deliveries. I called the Couriers myself and they were wonderful, very apologetic and… Read Full ReviewVisit arenaflowers.com
Written on: 30/12/2009
Flowers were delivered 5 days late without any explanation.
I didn't even receive an email to say they had been delivered, nobody answered the telephone.
i think the company is a shambles and I will never have anything to do with this it again… Read Full Review
Written on: 29/12/2009 by Sophie B (3 reviews written)
I used Arena for the first time sending flowers to my folks for Christmas Eve. When I saw them on Boxing day... I have to say, I was so impressed.
The flowers were perfect, really fresh and arrived on time. I didn't deal with customer service at all because delivery went perfectly smoothly. I am surprised to see any negative reviews about this company, I thought they were great and would definitely recommend them to friends.
The only thing I didn't really get was the "delux" option, I… Read Full Review
Written on: 29/12/2009
I've used Arena Flowers loads of times, both in the UK and for some European deliveries. The flowers are great quality and really fresh, there are loads of great gifts and the ability to add a photo is cool. Also like the text message that is received when the order is delivered. It's a shame they don't do same day delivery outside London but I can live with that. Surprised at the negative reviews on here as I always find them to be great and very helpful… Read Full ReviewVisit arenaflowers.com
Written on: 25/12/2009
Ordered flowers to be delivered in Germany on 23rd December.
They didn't arrive. I am going to report this company to the trading standards people.
Don't go anywhere near this company. I wish I had read these reviews earlier and I would have stuck with a trusted brand like Interflora!… Read Full Review
Written on: 24/12/2009 by Marc JONET (1 review written)
As far as I am concerned, Arena Flowers is nothing but a scam. I ordered a nice bouquet of flowers and a vase on their web site to be delivered in Belgium where my parents live. I live in Singapore hence on line delivery is a must. I made the order on the 16th Dec for a delivery on the 22nd hence they had plenty of time to be ready but the flowers were never delivered on the 22nd. 2 emails later still no answer. I had to make a phone call from Singapore to UK and someone very defensive told me… Read Full ReviewVisit arenaflowers.com
Written on: 23/12/2009
My brother in Aus. ordered me flowers from Arena Flowers for xmas as iam working over the xmas period. They left me a note in an abscure part of the lobby of my building which i didnt find for 24 hours after they tried to deliver it(by luck i found it). I rang to complain that their follow up of undelivered flowers was non-existent. They had my phone number, but never attempted to check if i got the delivery notice. They then couldnt deliver for another 24 hrs.....also refused to put me on… Read Full ReviewVisit arenaflowers.com
Written on: 16/12/2009
I wanted to surprise a lady who I am extremely interested in with flowers for her birthday. I chose a nice bouquet of tulips and wrote a very thoughtful greeting for her. I placed the order over a week in advance of the scheduled delivery date and I waited for a response... Sadly however, the flowers never arrived!!!!!!!!! Needless to say I was furious, I called them to find out what happened and after holding on the line for what seemed like an eternity I was told the flowers had supposedly… Read Full ReviewVisit arenaflowers.com
Written on: 13/11/2009
I organised a bouquet of flowers for our German friend's birthday through Arena, they were very professional and delivered promptly and efficiently. Their communications with regard to the delivery were second to none, I received a text message and an email advising me of the time of delivery to my friend and the telephone call we received from her on their arrival spoke volumes, she was delighted! l was a bit concerned after reading some of the earlier reviews but I would not hesitate to… Read Full ReviewVisit arenaflowers.com
Written on: 04/10/2009
l received a fantastic "cheer you up" bouquet of flowers from my niece in Switzerland through Arena, they were amazing and delivered promptly, efficiently and professionally. l would not hesitate to recommend this company to all of my friends and family.
pam nevin - kent England… Read Full Review
Written on: 03/10/2009
I m curious, why other people give a bad rank on this website, I think this website are good as a new comer. I already test all the tools in the website and all run well and not slow. For the reader, please dont judge this website by comparing with another website, this website are still new, so as a new comer, please respect for their effort to give the best support to the customer, I have tried several time to open this valuable website, and each time it open, this website are works well and… Read Full ReviewVisit arenaflowers.com
Written on: 21/08/2009
I was deeply dissapointed with the quality of the arrangement from Arena Flowers. I paid £45 for a 'deluxe' arrangement. The presentation of these flowers was crude to say the least, and I could see nothing in their appearance that would induce anyone to advertise them as 'Gift Wrapped'. The base was tied with a horrible elastic band and a murky, green piece of plastic. The flowers themselves, not only were fewer than I expected but were brown and dead-looking. The card containing my… Read Full ReviewVisit arenaflowers.com
Written on: 07/08/2009
I ordered what looked like a beautiful set of flowers for my wife on our anniversary. 12 Pink Roses, a box of Prestat chocolates, a bottle of nice wine and a "i love you" balloon. The none of the latter were delivered and the flowers themselves were dry and wilting. Previous experience with Arena was good but these are just bad flowers.
Customer services were at least easy to contact and offered a refund, but thats not exactly the point in their line of business now is it?… Read Full Review
Written on: 31/05/2009 by carolinamoon (1 review written)
Flowers delivered by Arena Flowers were dead! I called and after 40 minutes waiting was put through to customer services. Did not offer a refund. Did not offer a replacement… Read Full ReviewVisit arenaflowers.com
Written on: 07/05/2009 by Goran12 (1 review written)
I was very impressed with their service. I placed a order and it was delivered to my wife within a few hours. I am traveling all over the world and am not always home for special occasions. Arena Flowers once again delivered! the text I received after my wife received the flowers was "the best flowers I have ever received". I thought this warrant a review… Read Full ReviewVisit arenaflowers.com
As rated by real users
" Wish I read the reviews before I Ordered " Read More
" Terrible service :( " Read More
Written by Fadavi
" Nice Delivery Thanks To Kapil " Read More
Written by seemakapoor
" Avoid at all cost " Read More
" Waste " Read More