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Written on: 08/10/2008
I needed to add a stop-over to my intererary. i followed the directions on their website and called before paying for my reservation. A very helpful lady helped me reserve the stop over and arranged it so i could finalize payment 4 hours later when i got home.
When you make any reservation with any website you need to carefully read everything. This seems to be common sense to me, but a lot of complaints here could have been avoided if the customers actually reading before clicking… Read Full Review
Written on: 15/03/2008
The prices are a good tease. However, the times of the flights can be challenging. The biggest obstacle is when you want to finalize the purchase of the tickets --- you are locked out again, and again and again. That is my biggest problem with them. Plus the customer service --- LAST TO NONE. Always on hold and lots of disconnected calls, even with a landline. When you finally get a confirmation, they give you an alternative agenda due to flight changes --- go figure. Just be careful… Read Full Review
Written on: 09/01/2008
Once you determine specific flights and dates you want to fly on, it all boils down to the price. These guys are the cheapest, no exceptions. If you've done your research, there is no point to pay more than necessary to the middle man. All this criticism about "too many layovers" is bunk. Even a casual traveler knows to pay attention to such important details !… Read Full Review
Written on: 27/09/2007 by mdmm (1 review written)
No problems at all when we booked with bt-store.com. We knew we would have connections and layovers when we booked. We had no need for any changes and thus all went as expected at a great price, much less than everyone else. Would highly recommend Best Travel Store and have to everyone I know… Read Full Review
Written on: 21/10/2006 by CHerPig (1 review written)
Three of us purchased airline tickets from Best Travel Store during September, 2006. Our 3 flights departed from USA and destinations included Rome, Venice, and Frankfurt, Germany. EACH ticket transaction was completed with NO PROBLEMS. Each ticket price was about 1/2 of the price offered by better known travel websites. We were very, very pleased with bt-store, and we will absolutely purchase from them in the future!
Airline ticket confirmation takes 24 - 48 hours. The Best Travel Store… Read Full Review
Written on: 13/06/2006 by chennech (1 review written)
Best Travel Store booked me on to a flight that had a connection in 2 separate airports and they did not notify me about it. When I called to complain and talk to someone about the flight, it was hours before I could get through the machines. When I finally got to speak to a representative they were not friendly, and they wouldn't transfer me to a supervisor. Save yourself the money and nerves and book elsewhere… Read Full Review
As rated by real users
" Fast,easy, flexible dates " Read More
" DON'T USE!!! " Read More
Written by subwf92
" Marrakech break " Read More
" So easy to book holidays through with no hassle! " Read More
" Great payment idea " Read More