The Watch Lab Reviews - www.thewatchlab.co.uk

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★★★★★
4.6 / 5
1994
94% of users recommend this
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★★★★☆

“Quick, efficient and easy”

Written on: 18/05/2015 by Chaneyia190 (1 review written)

We were looking for a battery change on an old watch and other shops had suggested a turn around time of 4-6 weeks. The watch lab were able to do it in 30 minutes. I was impressed by the speed and service. They did suggest I get the clasp cleaned at the same time for the reduced rate of £20 (compared to £40 normally) as it looked dirty and whilst I didn't go for that I suspect they tell everyone that. Otherwise impressed, guarantee was a bonus. I would certainly recommend them… Read Full Review

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★★★★★

“Omega Seamaster - Service/Valet - Preston Branch”

Written on: 17/05/2015 by mkrmkr (1 review written)

Amazing Knowledgable & Personal Service Had my 15 year old Omega Seamaster serviced/valeted in Preston. It wasn't working and the service would get it working. Was told when I get it back it would be like getting a new watch.. they weren't wrong.. I can see I have a new second hand.. I was absoultely delighted.. the valet made a world of diffreence to an old well used watch and was included in the price so I was chuffed to bits.. All the staff I dealt with were great, so helpful and… Read Full Review

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★★★★☆

“Prompt and very good service”

Written on: 17/05/2015 by joianpicko (1 review written)

I took my DNKY ladies watch for repair to the Watch Lab situated in Leicester Highcross, as the Second hand had come off!. It was a repair that had to be sent off site, and i was told it needed a full service to be able to access the broken part. I was a little surprised at cost being £95 - (The watch cost £185), but I love the watch and didn't want to replace it with a new one as it's only a couple of years old. Decided to do it, and was told it could take up to 6 weeks for it to come back… Read Full Review

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★★★★★

“Omega. Strap spring repair, valet, Manchester Arndale...”

Written on: 17/05/2015 by PaulaAB (1 review written)

Excellent, speedy, friendly service. All staff were extremely helpful, knowledgable and engaging… Read Full Review

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★★★★★

“I always go to watchlab”

Written on: 17/05/2015 by Leonard125 (1 review written)

I have an old rip curl ocean she'll which is waterproofed, Aaron at the Watchlab reading, replaced the battery resealed the watch to keep it waterproofed, and also cleaned the whole stainless steel strap, Great service, quality work and informative staff… Read Full Review

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★★★★★

“LONGINES BATTERY AND CLEANING.”

Written on: 16/05/2015

TOOK TO NOTTINGHAM BRANCH,HAD A LOOK AT WATCH AND WAS TOLD BECAUSE OF THE AGE OF THE WATCH THEY WOULD HAVE TO RETURN IT TO SWITZERLAND THEY QUOTED A PRICE AND A ROUGH TIME SCALE IT TOOK A LOT LONGER THAN EXPECTED BUT WHAT WAS QUOTED IS WHAT I PAID.GREAT CUSTOMER SERVICE FRIENDLY HELPFUL STAFF.WOULD RECCOMEND… Read Full Review

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★★★★★

“Faultless service!”

Written on: 16/05/2015 by Richardsset (1 review written)

Just used the Watch Lab in Bristol for the first time this week for a replacement battery for a Jaguar watch . the person I dealt with  had excellent knowledge and his enthusiasm was first class as was the service provided - advised battery change would be complete in 45 minutes and that was exactly what happened ! Polite , courteous , professional - faultless . Would have absolutely no hesitation to recommend Watch Lab and the person I dealt with . Many thanks indeed . … Read Full Review

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★★★★★

“Professional, high level service”

Written on: 16/05/2015 by ugm5a2ms (1 review written)

I went to get a Tissot watch clasp repaired and the battery replaced - the service was very efficent with clear timescales, the staff (especially the person I dealt with ) were very friendly and helpful. The watch is now working just like new, and I would recommend it strongly to friends and family… Read Full Review

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★★★★★

“Excellent service”

Written on: 16/05/2015 by Payton1959 (1 review written)

Change of a battery should be a fairly simple thing to do. Not so for most jewellers for this specific watch (Skagen) - I was even considering sending it back to Denmark where it was bought! Thank God that Watch Lab exists. Took them just 30 minutes. They have all the correct tools and service was both efficient and helpful. Compared to the Skagen watch UK service centre who actually sends the watch to France - even for a change of battery - with a lead time of 5 to 6 weeks. Extremely happy… Read Full Review

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★★★★★

“very very good service by freindly saff”

Written on: 15/05/2015 by Howardblack (1 review written)

I took my tissot watch for battery replacement did what they said they would do when they said they would do it for the quoted price. a very professional and friendly service. made me feel good about things… Read Full Review

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★☆☆☆☆

“not great when it goes wrong! ”

Written on: 15/05/2015 by Lauren1689 (1 review written)

I had my watched cleaned and a new battery fitted on 15th April 2015 the service was very quick and the watch looked like new I was very happy with the outcome, within 2 weeks 1 of the links on the strap broke, I returned to the watch lab I was asked to bring in spare links and this would be replaced free of charged I took the watch in on Tuesday 12th may and this was replaced no fuss, today Friday 15th May a second link broke (no issue with the strap prior to the clean carried out by the… Read Full Review

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★★★★★

“Longines strap adjustment York”

Written on: 15/05/2015

The staff were very professional. Advised me of the levels of service they could provide (either in store or at head office) as well as details of accreditations required to work on a Longines watch. The work was done as requested, within the agreed time, and I would be more than happy to use them again and recommend to a friend. Excellent service… Read Full Review

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★★★★★

“Great, quick service”

Written on: 15/05/2015 by Iain7 (1 review written)

I had two watches that needed work, both with soap issues. The first was a Storm watch that needed a pin for a strap, this was dealt with at the store in Nottingham. The second was a Seiko watch with needed a new clasp. It needed a part sent for, which arrived more quickly that the quoted time. The watch was clean and the dials and date had all been reset. For both watches I felt I had an excellent and polite service from Lucas and I will certainly be going back if I need repairs in the future… Read Full Review

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★★★★★

“Strap reworking”

Written on: 15/05/2015

I had just received my new watch from Nite a hawk model . I had them set the stainless strap to to length for me but I had miss measured and needed the watch to use in a hurry. I spoke to an adviser at Watch Lab in Southampton and in the time it took me to have a coffee the job was done. Great work would go back to them again… Read Full Review

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★★★★★

“Battery replacement on Longines watch”

Written on: 15/05/2015 by noBarry203 (1 review written)

Recommended by Goldsmiths for battery replacement as were able to provide same day replacement of battery. Excellent service and very good customer service. Would highly recommend the Wafch Lab in Southampton… Read Full Review

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★★★★★

“Excellent service and reasonaly priced”

Written on: 15/05/2015 by Morse35 (1 review written)

I have used the Manchester Arndale Watch Lab twice in 2015. The first time they replaced a battery and cleaned my Fossil watch to a high standard and cheaper than other shops I had approached. In addition as I had parked for only an hour they managed to fast track it and do the service in 40 mins rather than the usual hour they quote. When I smashed the face of the watch a couple of months later I had no hesitation in returning to the Watch Lab. Again I was impressed with the… Read Full Review

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★★★★★

“First Class Service”

Written on: 15/05/2015 by 224Payne (1 review written)

My new watch needed a new winder and I took it into the watch lab in Manchester Arndale opposite W H Smith's and as usual they sent it away to be mended and came back well inside the expected time given.This is not the first time I have used the Watch lab and would use it again. Staff and always friendly and helpful… Read Full Review

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★★★★★

“Fantastic repairs”

Written on: 14/05/2015

Repaired my Longines watch quickly and thoroughly! Would definitely recommend Watch Lab… Read Full Review

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★★★★★

“Clean and refurbish Automatic watch”

Written on: 14/05/2015 by MalcolmWH (1 review written)

An Old watch made to look like new. The Watch belonged to my Father I've kept it in a drawer for too long I decided to get it up and running again A good service new glass now running as good as ever and also keeps perfect time… Read Full Review

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★★★★★

“Battery Replacement”

Written on: 14/05/2015 by AllenHolt178 (1 review written)

Brilliant service with my watch battery replaced and resealed again in a really short time with no hassle… Read Full Review

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