The Watch Lab Reviews - www.thewatchlab.co.uk

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★★★★★
4.6 / 5
2201
93% of users recommend this
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★☆☆☆☆

“tagheuer repair”

Written on: 24/10/2015 by skippy96 (1 review written)

I saw the watchlab on the net when I was looking for somewhere to get my tag watch repaired, the crown and spindle had come adrift. They quoted a ridiculous amount and told me it would take 10 weeks. I then found a watch maker who first started in business with his father, now semi-retired but still working from his house. I saw him and he told me the cost, 10 times cheaper than the watchlab and would be done in 2 days. It pays to find real craftsmen they do exist… Read Full Review

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★★★★★

“Chester branch are great”

Written on: 19/10/2015 by LeonelBowman (1 review written)

I bought a Skagen ceramic bracelet watch online and had broken some links trying to adjus itt myself. I rang Chester branch and he assured me he could help if I dropped the watch off with him. Whilst waiting to see him, the other assistant was helping some other customers and it was good to hear her giving impartial advice and the customers went away very happy and raving about the knowledgable advice they'd been given. He  remembered my call from the day before which was lovely as it… Read Full Review

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★★★★★

“Always updated along the process”

Written on: 16/10/2015 by Timcattle (1 review written)

A very informed service and knowledgeable staff. I had no worries along the process and was very happy with the care provided… Read Full Review

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★★★★★

“Visited the Leicester branch to have my watch battery...”

Written on: 15/10/2015 by JoelO'Reilly336 (1 review written)

Visited the Leicester branch to have my watch battery replaced and resealed. The staff were friendly and helpfull and the repair was well priced. I would recommend this service to friends and family. I liked how quickly they were able to complete the service without having to return later on in the week… Read Full Review

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★★★★★

“Super Fast Service”

Written on: 15/10/2015 by MelinaRodgers (1 review written)

Couldn't believe how quickly my watch was repaired. The guys were very professional and very informative. Highly recommend… Read Full Review

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★★★★★

“The Month where I felt that I had lost something”

Written on: 15/10/2015 by Pearson246 (1 review written)

The Watch Lab Lakeside. I took my Tag Heuer Watch into Lakeside because quite frankly I had been neglecting it. Oh and the small thingy that you unwind to change the date on those 30 day months came off in my hand. Vilma talked me through the options of the repair and explained everything to me. So I handed over my watch and spent the next month feeling like I had lost something. Not having my watch on felt strange to say the least. Then, good news, a phone call to tell me that my watch was… Read Full Review

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★★★★★

“Excellent service!!”

Written on: 15/10/2015 by 232Davis (1 review written)

Excellent and very friendly service from Kyle in the Manchester Arndale branch!!!… Read Full Review

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★★★★★

“When it's "time" to get your watch sorted....”

Written on: 15/10/2015 by Daltonkl36 (1 review written)

Use these guys. They are the great! Super polite. Super efficient. Just super… Read Full Review

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★★★★★

“Excellent service”

Written on: 14/10/2015 by Bruno1964 (1 review written)

Excellent communication very helpful highly recommend… Read Full Review

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★★★★★

“Very helpfull”

Written on: 14/10/2015 by 484Clifford (1 review written)

Service with a smile,would definitely recommend… Read Full Review

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★★★★★

“Excellent service”

Written on: 14/10/2015 by Kearns226 (1 review written)

I don't normally write reviews, but i make an exception this time. The Watch lab were extremely efficient and friendly and when the second round of repairs that I paid for could not effect a repair, they refunded the full cost… Read Full Review

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★★★★★

“Great service”

Written on: 13/10/2015 by MacKinnonsj120 (1 review written)

Excellent service,very knowledgeable about Ebel watches and that the watch had to go away due to the complexity of taking the watch face off to replace the battery.I would highly recommend The Watch Lab… Read Full Review

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★★★★★

“Very knowledgable service”

Written on: 13/10/2015 by SteveGoodwin1 (1 review written)

From first arriving at the shop, I knew these people would handle my repair with expertise and great knowledge about my watch. Excellent service from dropping off to the call from the team to let me know it has been completed and awaiting my pick up. Vey satisfied… Read Full Review

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★★★★★

“Excellent service”

Written on: 13/10/2015 by sueactb3 (1 review written)

I was very impressed with the courteous manner, and the efficiency of the team. I am very satisfied with my watch. They are in an ideal situation, so you can leave your watch for repair and either go shopping, or for a coffee. I would willingly recommend to my family and friends, and will definitely use the service again. … Read Full Review

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★★★★★

“Great speedy service”

Written on: 13/10/2015 by bridget105 (2 reviews written)

I always use this place for a battery change for my tag watch. This one was done in an hour. Waterproofing is always fine. I sometimes get the bracelet cleaned while I'm at it. Damien Columb in Manchester Arndale great service! I know I can trust you guys with my precious tag!… Read Full Review

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★★★★★

“Awesome service”

Written on: 13/10/2015 by 326Austin (1 review written)

Quick - much faster than I was expecting. Friendly - really good customer service. Professional - felt like I could trust them with a valuable item and that they would take really good care of it. Would definately recommend to friends… Read Full Review

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★★★★★

“Broken Strap on Omega Seamaster”

Written on: 12/10/2015

My Omega Seamaster chronograph (circa 2009) developed a fault/failure of the clasp. I visited the Leeds City Centre branch of The Watch Lab and received good advice and repair options. My watch was sent away to their lab for a few days whilst a new clasp was sourced and the repair was completed a few days later. I was pleased with the speed of service and felt that my watch was in good hands. It was returned in good condition and set to current time/date. Repair costs seemed equivalent to other… Read Full Review

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★★★★★

“Watch servicing”

Written on: 12/10/2015 by SadieHughes318 (1 review written)

I have had 3 watches serviced recently and each time the service has been excellent. Most recently it was a Longines watch. All the staff at the leicester jig cross branch have been friendly , helpful and very knowledgeable. I didn't feel pressurised to use the company which is always nice. I would recommend them to anyone… Read Full Review

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★★★★★

“Revived my TAG ”

Written on: 12/10/2015 by RyleeJensen235 (1 review written)

My 10 year old TAG was my least favourite watch; too tight around the wrist and needing a new battery: I had considered selling it on EBay or GumTree. After taking it to "The Watch Lab" it is now my regular watch worn everyday. the cost of a new battery resealing the case and adding an extra bracelet link was cheaper than simply replacing the battery at other jewellers/watch shops. I was returned looking as good as when I first purchased it. A proficient inexpensive service, that values you… Read Full Review

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★★★★★

“Helpful prompt service”

Written on: 12/10/2015

My much loved watch had given up the ghost. Previously I had sent it to the manufacturers for repair or battery change, but it takes ages so I tried you. Very helpful and friendly service, I was told what you would do, and if yo needed additional payment you would let me know before you went ahead. Given a time of 6-8 weeks, which was actually quicker than the manufacturer usually took. Good professional staff, who knew what they were doing. Quick service… Read Full Review

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