The Watch Lab Reviews - www.thewatchlab.co.uk

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★★★★★
4.6 / 5
93% of users recommend this
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★★★★★

“Job well done!”

Written on: 03/11/2014 by Malcoco (1 review written)

My 1995 Seiko Titanium watch is a much loved part of my life so when it stopped The watch Lab replaced it's capacitor. I was extremely pleased with the politeness and knowledge of the staff. They provided an acceptable repair time and price for the job , which I accepted. Everything was clearly explained to me and I received a phone call when my watch was ready for collection. A very pleasant experience… Read Full Review

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★★★★★

“Tissot battery renewal”

Written on: 03/11/2014 by Ashleyforest (1 review written)

Took my tissot sports chrono to the nottingham branch after been quoted £65 at a jewlelers. The did it to tissot spec for £39.99. Good quick service and a one year guarantee . Spot on!… Read Full Review

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★★★★★

“Sentimental Watch Repair”

Written on: 03/11/2014 by Deanna286 (1 review written)

My watch which had previously been owned by my granny stopped working. A new battery didn't work so I was thankful for the service of the The Watch Lab. Fast service, friendly staff, resasonable price and a years guarantee on the repair too… Read Full Review

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★★★★★

“Outstanding service”

Written on: 03/11/2014 by jayneanderson (1 review written)

I have used The Watch Lab in Manchester for a number of years. I have always found their service to be outstanding in all areas. I recently bought two watches on holiday which needed the straps altering, the member of staff instantly noticed that the link pins were the wrong way around and not put in correctly. The alterations and the corrections were completed within 40 minutes!… Read Full Review

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★★★★☆

“D&G, new workings, Lakeside”

Written on: 01/11/2014 by MacKenzieju465 (1 review written)

The Watch Lab had previously replaced the battery but the watch had stopped again. I didn't have the receipt on me but the man I spoke to was very helpful. He checked the watch and showed me that the battery was still in full power and the watch would therefore need a full service. He still gave me a full refund on the battery. The watch was ready after a week or so and all is working well. I will definitely use them again!… Read Full Review

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★★★★★

“Battery replacements”

Written on: 01/11/2014 by EmilioOrtega170 (1 review written)

Vey good! Smiling, efficient, and speedy service! Entrusted valuable watches in th past and recently....though, do think prices are very high!! Will certainly use Watchlab again (though not too soon if 'finest' batteries were inserted as promised)?… Read Full Review

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★★★★★

“Impossible repair made possible”

Written on: 31/10/2014

The mineral glass face of my twelve-year-old long-discontinued Storm watch was badly scratched and I took it to The Watch Lab expecting that nothing could be done. Exactly six weeks later my watch is back on my wrist with a perfect new face, having been nicely cleaned up too. For just under £50, I think this represented really good value for a watch with huge sentimental value. The staff were really helpful at every stage and I will continue to use the company for the inevitable battery… Read Full Review

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★★★★★

“Battery replaced in Sekonda watch: Nottingham”

Written on: 30/10/2014 by MelanieH-S (1 review written)

After trying 3 high street jewellery shops, the last one directed me to The Watch Lab for a replacement battery for my Sekonda watch, none of the jewelers I had visited previously could get the back off my watch, they said it was on far too tight. I was greeted by an adviser who was polite and friendly and straight away he built a rapport, not only with me, but my inquisitive 7 year old daughter. He was quick, efficient and informative. He was professional, gave me all the information… Read Full Review

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★☆☆☆☆

“watch strap pin”

Written on: 30/10/2014 by h2865 (1 review written)

Called into the watch lab, Eastgate Street, Chester this afternoon approximately 5.15pm to buy a watch strap pin. I was told by the staff member that they do not simply supply the pin but that they have to fit it at the cost of £7.50. The pin is something I could fit myself without any special tools in about 30 seconds. Granted the shop would do it in a matter of seconds so why the massive price of £7.50 I took myself and my watch next door to Ernest Jones and asked the same of them. They… Read Full Review

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★★★★★

“Friendly, efficient service”

Written on: 30/10/2014 by GeraldBurns (1 review written)

My Paul Smith watch stopped working completely and after checking the battery several times I took it to the Watch Lab in Glasgow for an estimate and advice. I was given an estimate and information about what needed to be repaired and how long it would take. Unlike so many businesses, the Watch Lab exceeded my expectations by doing exactly what they promised, but in less time than they had anticipated. The called when the repair was complete, cleaned the watch to a sparking gleam and were… Read Full Review

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★★★★★

“Ellesse Watch Repair Manchester”

Written on: 30/10/2014

Accidentally dropped watch in swimming pool on holiday - brilliant job repairing it - professional polite staff. I've been taking this watch to Manchester branch for ten years for batteries, services and repairs and always very satisfied with the service and trouble taken to source parts as it's a fifteen year old watch… Read Full Review

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★★★★★

“Good work! longines, cleanning service, Manchester”

Written on: 30/10/2014 by 483Fitch (1 review written)

Very kind staffs, very professional, very safe and relax. People you can trust, I will come back for my other watches. I will recommend to my friends and famllies. … Read Full Review

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★★★★☆

“OMEGA SEAMASTER BATTERY REPLACEMENT & RESEAL”

Written on: 29/10/2014 by Makenzie155 (1 review written)

Recently visited the Glasgow branch of The Watch Lab to get the battery replaced in my Omega Seamaster. Staff seemed very knowledgeable and explained the repair process very well. All done within the hour instead of having to send it away for weeks if dealing with other companies… Read Full Review

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★★★★★

“Excellent Service”

Written on: 29/10/2014 by LindseyHopper389 (1 review written)

My watch needed a new battery, link repair and cleaning. Was done to an excellent standard and watch looked like new. Staff excellentas everything was explained. Would highly recommend… Read Full Review

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★★★★★

“Battery change & cleaning”

Written on: 29/10/2014 by Batemanpp1963 (1 review written)

I had a Guess Collection watch which had a jumping second hand. Was advised that it needed a new battery & as the watch was 2.5 years old, to have the watch thoroughly cleaned. It was all completed in an hour & the watch looked like new. Other jewellers were going to send it away & take 4 weeks. Excellent job & very courteous… Read Full Review

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★★★★★

“Was so so pleased!”

Written on: 29/10/2014 by Gordontn62 (1 review written)

I had a little robot clock necklace which I loved break on me. The glass smashed and so I had to go in search for someone to fix it. I went to various places, mostly jewelry shops and the prices were so expensive and on top of that they could't give me a day it would be ready by. Then I came across The Watch Lab and decided to ask prices! It was reasonably priced and cheaper than what some of the jewelry shops were quoting. But what sealed the deal was the manner in which they took on the… Read Full Review

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★★★★☆

“Tag Heur Aquaracer Ladies, battery replacement, Glasgow”

Written on: 28/10/2014 by Cael474 (1 review written)

Previous replacements at the place of purchase have meant sending the watch away. Replacement battery done on the same day for the same cost and with 12 month guarantee. Happy with the service. Have used The Watch Lab before for a different watch and will again… Read Full Review

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★★★★★

“Lds Ellesse Watch. Service & new Swiss movement. ...”

Written on: 28/10/2014

Great service all round. A very pleasant greeting and friendly service from Greer and the Glasgow team. Very knowledgeable and honest. Although I was advised of a 4 to 6 week turnaround time it only took 2 or 3!! Delighted! Thank you all :-)… Read Full Review

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★★★★★

“Excellent service”

Written on: 27/10/2014 by MrsMacGlasgow (1 review written)

Two watch batteries replaced in less than an hour by friendly helpful staff. Don't even consider going anywhere else!… Read Full Review

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★★★★☆

“NEW STRAP, BATTERY AND SEAL”

Written on: 27/10/2014 by Gordon107 (1 review written)

Recently had my watch in for a new strap, battery and a re-seal. Found the service to be great and I was given advice about how to save myself money for any future repair work by retaining the replaced, damaged strap for spares. Great that they were putting my needs ahead of making money!… Read Full Review

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