The Watch Lab Reviews - www.thewatchlab.co.uk

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★★★★★
4.6 / 5
93.7% of users recommend this
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  • Value For Money

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★★★★★

“Great service”

Written on: 18/02/2015 by michaelhenderson9 (1 review written)

Choose the watch lab as it was cheaper than timpsons to get my battery replaced. Aaron who served me also guaranteed that the would seal my watch (a fossil) up properly as dust and dirt can get it. Overall great service and would use again… Read Full Review

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★★★★☆

“Immediate service, quickly completed ”

Written on: 18/02/2015 by Quiritis (1 review written)

I took my husband's Dunhill watch to have the battery replaced. The service was completed within an hour with an ultra sonic clean that the watch really needed! Friendly staff, discount for the cleaning as battery was being changed at the same time, all round good service… Read Full Review

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★★★★★

“Watch Cleaned”

Written on: 18/02/2015 by BrileyBlair277 (1 review written)

My old and very scratched Christian Dior watch looks as good as new. Delighted with it… Read Full Review

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★★★★☆

“Little expensive but a good job done and quickly ”

Written on: 18/02/2015 by SebastianKeith (1 review written)

Citizens watch cleaned new battery and resealed looks like new Nathan was very polite and very infromative Will be taking another watch to them for there advise… Read Full Review

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★★★★☆

“Do not participate in reviews”

Written on: 18/02/2015 by Salmaj182 (1 review written)

I required a service, which was carried out proficiently, nothing to write a book about… Read Full Review

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★★★★★

“Efficient Quality Service”

Written on: 18/02/2015 by Lowe32 (1 review written)

I used the Watch Lab in West Quay at Southampton to have a strap and battery fitted to my Accurist Watch. Neil Ritchie attended to my needs in a very efficient and professional manner. Well done The Watch Lab… Read Full Review

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★★★★★

“great quality service”

Written on: 17/02/2015 by mtWaddell292 (1 review written)

quick friendly service and good quality work thank you… Read Full Review

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★★★★★

“Great personalised and professional service. ”

Written on: 17/02/2015

They listened to what I needed, and offered a perfect solution, and carried it out in a very timely manner. Telling me when it would be ready, and it was on time!Came away with a fixed watch strap for my Storm watch, and it was cleaned superbly. Very pleased. The other staff were very friendly and knowledgeable… Read Full Review

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★★★★☆

“Lovely job, expensive!”

Written on: 17/02/2015 by CharlieJ92 (1 review written)

I sent my watch to be repaired due to a crack in the glass. As my watch was designer and expensive, I expected to have the best care possible for it. It was repaired around 2 weeks from when I took it in and was quicker than the predicted 4 weeks. The only thing I didn't agree with was paying £50(!) for a chip repair as well as being upfront. Surely, the customer should pay after if they are satisfied with the job and service. I didn't expect it to be that much but, my watch has been… Read Full Review

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★★★★☆

“Excellent job, watch is like new”

Written on: 17/02/2015 by Dag1974 (1 review written)

We spoke to a team member who was extremely helpful although it would take 10 weeks for the service and repair. It really was worth it as the watch looks like new. It was expensive but the watch is like it has just come out of the shop when bought brand new four years ago… Read Full Review

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★★★★★

“Great Service”

Written on: 17/02/2015 by McCabexj88 (1 review written)

Great service and on the plus side the girl at the desk made my day with her jokes and her openness! I got a new battery and new leather straps on my watch and it feels like new now… Read Full Review

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★★★★☆

“Good but expensive.”

Written on: 16/02/2015

Very friendly, very helpful and swift. Very thorough in that they clean your watch and replace any seals when they replace the battery. However, use only for more expensive watches that are worth the cost. … Read Full Review

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★★★★★

“Good service”

Written on: 16/02/2015 by Smithsm305 (1 review written)

Went to get my strap made smaller, the guys their made me feel welcome and where very polite. They explaned everything that they where going to do and the dangers of my strap breaking then made sure I was still happy for them to do it. They had done a great job and it was done in a hour just like they said it would be. I would never hasate in recommending there services to my friends in the future. Thank you!… Read Full Review

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★★★★★

“Re-seal Hamilton Watch”

Written on: 16/02/2015 by SidJones (1 review written)

Good, prompt service. I'd enquired if The Watch Lab dealt with Hamilton watches after my (local) dealer was unable to get a proper re-seal to prevent water ingress. Called in to the Chester branch, watch attended to in 45 minutes or less! While you wait... Highly recommended… Read Full Review

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★★★☆☆

“New Battery at the Watch Lab (Glasgow)”

Written on: 16/02/2015

Service was Prompt and the guys were really friendly. Only one problem - price. 50 QUID for a watch battery for a Ladies Gucci was a bit steep… Read Full Review

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★★★★☆

“Breplacent of original strap”

Written on: 16/02/2015 by Zenidee (1 review written)

Very good service in sourcing aad replacing of a special original strap for Skagen and Citizen watches by the colleagues at York shop.It is expensive but this is down mainly to manufactures charge… Read Full Review

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★★★★★

“Bees Knees ”

Written on: 16/02/2015 by 187Jarvis (1 review written)

I got a fast and friendly service from Mark and Neil at The Watch Lab in Southampton. I was quickly ushered to the front of the queue to meet a friendly Scot with an eargasmic accent. They changed the battery of my Storm watch for an affordable price accompanied with a year guarantee. I picked up my watch from Mark a couple hours later and it was working tip top. He was funny and friendly, I would definitely take him and his lengthy well groomed facial hair out for a pint, no homo. I… Read Full Review

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★★★★☆

“Festina - battery + clean - Loc southampton ”

Written on: 16/02/2015 by BryantMcDaniel453 (1 review written)

I had my fetina battery changed. It is pretty old - but still a fantastic watch - and they offered me to clean. Job was well done, good customer care, just I found it a little expensive: - change battery around £30 - cleanineg around £15. This was special offer I was told - cause added on top of the battery replacement - usually around £30 I am not familiar with the cost of this kind of repair in uk but I found it quite expensive evet though they gave me a 1 year warranty However my… Read Full Review

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★★★☆☆

“Good but pricey”

Written on: 16/02/2015 by Sloansy157 (1 review written)

All I needed was for 3 links in a new watch given to me as a gift to be removed. I was overall shocked at the price which I was quoted for 3 minutes work. The watch was taken for a 30 minute period and although I can have it adjusted for up to 8 weeks after today I believe that the cost of the service was expensive for the work carried out. I have used them before for a replacement glass face for an old watch which was £30, as a result the price of taking out 3 links from my watch seems… Read Full Review

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★★★★★

“ROTARY watch Full Service”

Written on: 16/02/2015 by scheerer (1 review written)

I went to the Leicester Watch Lab in the hope that they could repair my old faithful ROTARY Chronograph Watch, unfortunately they were unable to effect an immediate repair, but offered to send the watch for a Full Service, which they stated would take approx. 6-8 weeks. Due to the fact that I love the watch so much, I decided it was worth the effort, and after 5 weeks I received the call to collect my watch. I was astounded, the watch looked like NEW, and I have been wearing it again for the… Read Full Review

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