Reviews for Furniture at Work www.furnitureatwork.co.uk Reviews

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Glass topped work station ordered 28 December. Delivery would be 5-10 days. After 2 weeks still no delivery. I phoned them and was told the table was 'in the warehouse of the transport department' and would arrive the next week - definitely by Friday. Then I was told the same thing for the next 3 ...

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Order three items that were on a 3 day guaranteed delivery, two weeks on we are still waiting for the order to be fulfilled.
Several deliveries have been made with part orders i.e. desk tops with no legs, cupboards with no fixings etc. None of the items order have arrived with any assembly instruct ...

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We had a department shuffle last Friday (16th), this meant that we were 3 workstations and 3 chairs short and they were required for Tuesday. We ordered from the 3 day express range and the goods arrived in pristine condition on Tuesday! We were impressed with the service and the sales staff all see ...

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Extemely unsatisfactory experience with this company, I would not recommend them and I am in the process of reporting them to Watchdog. Suggest other customers complain to Consumer Complaints /I unfortunately drilled holes into an incorrect piece that was sent by them and so my "warranty" is null. ...

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Placed a 24hr express order for 2 executive chairs on 27/Jan/08 online and paid with Visa for '£350 - delivery date confirmed with a phone call to them as 8/Feb/08 - not delivered or week followingChased on 18/Feb and delivery confirmed as 17/March !!Offered me a refund or I could pay another ...

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I will never buy from them again

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I ordered furniture which was supposed to be delivered on a Thursday, I waited all day and nothing was delivered, not even a phone call to say they could not deliver.

I called them the following Monday to deliver the items, they never called back.... bad service! We still don't have the delivery ...

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Ordered a desk, small cupboard and large cupboard. After 3 calls I got a delivery date, my wife sat in all day waiting for the delivery which I confirmed with them at 9am that day would arrive it did NOT. We then got a part delivery the following week, except it was not one of the items we ordered! ...

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I ordered a chair from furnitureatwork last year. I was forced to contact them several times to actually get the chair delivered. On two different occasions the delivery department asked me to telephone their own driver (really!) on his mobile to explain how to deliver the chair (he was trying to fi ...

J o r d a n's review has yet to be rated - Be the first!
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I have ordered chair from Furniture at Work on 27.Dec.2007, received the invoice on 11.Jan.2008, with money taken from my bank account and there is no chair delivered at all till now! -1.Feb.2008. I e-mailed them and they told me: "This order is overdue". On my second e-mail they said that order was ...