Reviews for Furniture at Work www.furnitureatwork.co.uk Reviews

denisep1's review has yet to be rated - Be the first!
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I would not recommend a friend or anyone else to place an order with Furniture at Work.I placed an order for a desk and a pedestal on Friday 13/3/09 with delivery supposed to be within 5-10 working days. The money was immediately taken from my card on 16/3/09. I started asking the Customer Services ...

Guest's review has yet to be rated - Be the first!
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Furnitureatwork.com is frankly the worst company I have ever dealt with. Faulty goods, slow/no refund even after the item was picked up. Customer service is awful and, don't bother contacting anyone senior in the business with your issue, as they won't grace you with s responce (I tried to contact t ...

bobdouglas52's review has yet to be rated - Be the first!
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My son ordered 3 office chairs from Furniture at Work , all arrived quite quickly but all of them were not suitable for use. The two bigger ones, the bolts did not fit and they looked as if they were second hand, marked and dirty. The smaller one the lift arm didn't work. It took numerous expensi ...

thcnunz's review has yet to be rated - Be the first!
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Furniture at Work is Possibly the worst company I have ever dealt with. Their website looked very professional and unfortunately they were anything but. After waiting 2 weeks, they could not tell me when my desk would be delivered. Finally, they gave me a delivery date which did not suit me so I ask ...

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I can never get through to Furniture at Work on the phones, completely useless at answering queries and solving customer problems

Alex D's review has yet to be rated - Be the first!
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We purchased a fairly expensive leather chair for our MD from this company and the chair is faulty. The chair has a warranty to cover this, but we seem to be getting nowhere with this company!
We have written e-mails, made at least 8 phone calls and promised to have a manager call me back and much m ...

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I ordered a stool from Furniture at Work to be delivered within 5-10 working days. It's been 21 working days and I've yet to even receive a call about delivery. I've emailed and telephoned numerous times but get nowhere. I've now written to their head of operations and if it's not resolved will t ...

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Furniture at Work has polite customer service. Despite being polite, promised follow up never actually happened after any of my 5 phone calls. Cancelled my order following lots of delays and then being told it was out of stock for another 2 months.

ewan mcfarlane's review has yet to be rated - Be the first!
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I had 2 desks, 2 pedestals, 2 bookshelves delivered from Furniture At Work in good condition and within the time stated. Product is fair quality and good value.
A wheel broke and fell of one of the office chairs within a couple of weeks from new. I photographed this and emailed it along with a reque ...

chas1's review has yet to be rated - Be the first!
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Furniture at Work provide very poor service - delivery estimates do not seem to be met and they do not answer the phone or reply to Emails. Prices are good. No communication. Inaccurate delivery times