Reviews for Furniture at Work www.furnitureatwork.co.uk Reviews

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Have had the dubious honour of dealing with Furniture at Work over the last 2/3 years (had to have all the office furniture match)- don't think there has been a single delivery, return or credit that has gone smoothly. They are an absolute nightmare - to be avoided at all costs!

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3 months after cancelling and returning an order that was only partly delivered I am still battling to get my money back.

Their policy is not to refund any order until all delivered items are picked up. They quite simply don't bother picking cancelled orders up. Please bear in mind that this was an ...

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Oh dear - I phoned Furniture at Work to order a computer trolley/desk ..phoned to make sure it was available on 24hr delivery. I was told it would be here yesterday, but was concerned to get no email confirmation of the order or payment.
Phoned yesterday and was told it would probably arrived today ...

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AVOID! Absolutely atrocious service from furniture at work. After speaking to someone on the phone before purchasing to verify next day delivery, bearing in mind this was for items from their 24 hour express range, I was left without any office furniture for 3 days because items were not in stock. A ...

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Furniture at Work say the items are in stock, they are not. Getting a refund has been so hard if not impossible. I am still waiting.

My advice is don't go near them. I would like to give them zero stars but the website will not accept this input.

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Good price for product or that is what i thought when i ordered on the web site. But I will never use Furniture at Work again or recommend them. First order sent with some items in the wrong colour. Second order still hans't turned up. It has now been just under 5 weeks from order. They never ring y ...

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Appallying company NO CUSTOMER SERVICE - still waiting for order placed mid July - website and direct contact off no - use no return calls, thankfully didn't pay 'Furniture at Work' upfront and cancelled order.

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DO NOT BUY THROUGH THIS COMPANY!! If you are unfortunate,as i was, and you encounter a problem, please be warned..once Furniture at Work have taken your money...there is no after sales service. There customer service is there only to line their own pockets. Not only is the line always busy , which c ...

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If I could give Furniture at Work 0 stars for everything I would. Absolutely shocking customer service, I had the same problem as a previous reviewer in that my item was out of stock, but I only found out after chasing them up. It's been nearly two weeks now and still no sign of my item, customer ...

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Agree with all negative comments regarding this firm as they parallel my experience. Ordered on 13 July 09; told items in stock, card debit immediately; told 5-10 business day delivery.

Calls to Furniture at Work 'customer service' on 21 July, 28 July and 30 July all basically said what others rep ...