Reviews for Furniture at Work www.furnitureatwork.co.uk Reviews

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DO NOT BUY THROUGH THIS COMPANY!! If you are unfortunate,as i was, and you encounter a problem, please be warned..once Furniture at Work have taken your money...there is no after sales service. There customer service is there only to line their own pockets. Not only is the line always busy , which c ...

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If I could give Furniture at Work 0 stars for everything I would. Absolutely shocking customer service, I had the same problem as a previous reviewer in that my item was out of stock, but I only found out after chasing them up. It's been nearly two weeks now and still no sign of my item, customer ...

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Agree with all negative comments regarding this firm as they parallel my experience. Ordered on 13 July 09; told items in stock, card debit immediately; told 5-10 business day delivery.

Calls to Furniture at Work 'customer service' on 21 July, 28 July and 30 July all basically said what others rep ...

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Furniture at Work is the worst company I have ever dealt with when it comes to customer service!!!!
I ordered chairs for our office in January 2009. One was never delivered & this took 2 further weeks to arrive, without an explanation or a signature it was just dumped in our reception. One was broke ...

england72's review has yet to be rated - Be the first!
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i ordered my product but Furniture at Work failed to tell me they did not have it in stock for another 4 weeks, if i had not of phoned to ask where it was i would still be waiting now.

it took 5 phone calls over 2 weeks and a threat of getting my credit card company involved to get my money back. ...

NA Jones's review has yet to be rated - Be the first!
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Furniture at Work are an appalling comany. They don't have the first idea about customer service. I ordered a desk on 15 May 2009 believing it would arrive, in accordance with their standard delivery terms within 5 to 10 days. Having heard nothing nearly 3 weeks I telephoned them and was told tha ...

wonkywee's review has yet to be rated - Be the first!
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I order an office chair from Furniture@work. I started to suspect this wasn't going to be a pleasant experience when I did not receive any confirmation of order email from them, only from my credit card company to tell me the money had been taken from my account. I had to then make approx 10 calls t ...

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I ordered a chair from Furniture@work. Their website is very deceptive and looks very modern and functional. They state that chairs are normally delivered after 24 hours. My chair has not turned up and this is 2 weeks later. They do not reply to emails via their automated contact us link and all you ...

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I ordered from Furniture at Work on 12 March. Partial delivery two weeks later, second partial delivery two weeks after that, then nothing. I phoned and they promise to phone me back but nothing. I phone and they promise to e-mail me back, but nothing.

denisep1's review has yet to be rated - Be the first!
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I would not recommend a friend or anyone else to place an order with Furniture at Work.I placed an order for a desk and a pedestal on Friday 13/3/09 with delivery supposed to be within 5-10 working days. The money was immediately taken from my card on 16/3/09. I started asking the Customer Services ...