Reviews for Furniture at Work www.furnitureatwork.co.uk Reviews

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This company should be closed-down by trading standards.

Premium phone line, on hold for average 20mins each chase up call, if i had known that i would have ordered from harrods !

Do not use, ordered and received excuse after excuse to why the product has not arrived.

Still not arrived 5 week ...

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Placed an order with this company without checking any review sites as I was given their brouchure by a colleague who I assumed had dealt with them before.

***********PLEASE DO NOT USE THIS COMPANY**********

All the other reviews on this site mirror my experience.
On the positive, I received an ...

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Never use this company. I placed 2 orders, salesman guaranteed me delivery dates, neither arrived. I then spent numerous hours on hold to customer services requesting the order be cancelled. I still have not had a refund on my card. This company deserves negative stars. It has cost me phone bills an ...

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Have had the dubious honour of dealing with Furniture at Work over the last 2/3 years (had to have all the office furniture match)- don't think there has been a single delivery, return or credit that has gone smoothly. They are an absolute nightmare - to be avoided at all costs!

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3 months after cancelling and returning an order that was only partly delivered I am still battling to get my money back.

Their policy is not to refund any order until all delivered items are picked up. They quite simply don't bother picking cancelled orders up. Please bear in mind that this was an ...

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Oh dear - I phoned Furniture at Work to order a computer trolley/desk ..phoned to make sure it was available on 24hr delivery. I was told it would be here yesterday, but was concerned to get no email confirmation of the order or payment.
Phoned yesterday and was told it would probably arrived today ...

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AVOID! Absolutely atrocious service from furniture at work. After speaking to someone on the phone before purchasing to verify next day delivery, bearing in mind this was for items from their 24 hour express range, I was left without any office furniture for 3 days because items were not in stock. A ...

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Furniture at Work say the items are in stock, they are not. Getting a refund has been so hard if not impossible. I am still waiting.

My advice is don't go near them. I would like to give them zero stars but the website will not accept this input.

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Good price for product or that is what i thought when i ordered on the web site. But I will never use Furniture at Work again or recommend them. First order sent with some items in the wrong colour. Second order still hans't turned up. It has now been just under 5 weeks from order. They never ring y ...

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Appallying company NO CUSTOMER SERVICE - still waiting for order placed mid July - website and direct contact off no - use no return calls, thankfully didn't pay 'Furniture at Work' upfront and cancelled order.