Furniture at Work www.furnitureatwork.co.uk Reviews
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susanrobinson 11th Sep 2007
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Where do I start with Furniture at Work?!
Ordered chairs and tables at the start of August for our new parent and toddler group which was starting in September. I was guaranteed that the tables and chairs would be here in time. Before I went through with the order, I again had it confirmed that th ...
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venomg
5th Sep 2007 Reviewer rating:
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Well, Furniture at Work....where can I start. Numerous phone calls made, the first time 'oh the chair hasn't been dispatched yet', an email will be sent when it will be, no email was sent. Next phone call, I was told I should of got the chair already lol! Then the next time 'oh a member of managemen ...
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sbratton
4th Sep 2007 Reviewer rating:
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No delivery, and no response from customer service.
My credit card company now have this in dispute.
For telephone numbers that aren't 0870 try www.saynoto0870.com, but don't expect anyone from Furniture at Work to answer. It's radio 2 for the hold music if you like that sort of thing. ...
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Sawy0r 30th Aug 2007
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Worst experience by far..... Absolutely horrible with no possible way out.
I even received the invoice before receiving the items......
Just ridiculous.
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BTareuselesstoo 29th Aug 2007
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Do not ever EVER buy anything from them. I am waiting for one replacement piece of a bookcase, and it has been over a week now since I first called them. They can't even tell me if the part is in stock, or when it will arrive. I get told that a manager will call me back within 24 hrs, this was a wee ...
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lydwats 22nd Aug 2007
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I ordered 2 items from Furniture at Work. One didn't arrive. I then contacted the company by phone and email many times over a month, and no one could give me an estimated delivery date.
I eventually cancelled the order for the missing item, and at that point was miraculously told that it had bee ...
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grimmy130977 16th Aug 2007
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We ordered a desk in June from Furniture at Work which was damaged and so we asked for a replacement and we are still waiting despite calling them every day. Their customer service is a non entity and they just say they will chase it up and even when we demand a call back they do not even have the c ...
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blairboyd 15th Aug 2007
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Furniture at Work is the worst company we have dealt with in all the years of our business. The desk we ordered mid June has never been received- now mid August. We paid immediately for the item and the company still have our money. (We are now instructing our Card Co. to recover the money). We h ...
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Mickeyg 6th Aug 2007
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Delivery from Furniture at Work is supposedly 5 - 10 working days. In reality it took a month! I contacted them on 3 occasions and never got a reply. I phoned, but they didn't help. I was told that it was something to do with the warehouse, but the guy I spoke to said he could only contact them by e ...
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Miss G
20th Jul 2007 Reviewer rating:
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Have never dealt with such an unethical company. Customer Service knows nothing and blame the warehouse. The warehouse don't want to give information - the saga has been going on for four months - order placed 16th March 2007 and no delivery despite various promises as of 20th July. They took our ...
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