Reviews for Furniture at Work www.furnitureatwork.co.uk Reviews

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0.6 stars
Average rating for this product is: 0.6 out of 5

From 2 ratings and 151 reviews

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Furniture at Work www.furnitureatwork.co.uk Reviews

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  • Guest 20th Dec 2007

    Reviewer rating: 0 stars


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    I would not use Furniture at Work again. I was led to believe that items were in stock when they weren't. There was no pro-active communication from them. Extremely poor customer service, who repeatedly promised to get back to me, but never did.

    I ordered 4 weeks ago, and payment was taken immedi ...

  • somerland 7th Dec 2007

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    Ordered goods 7/11, now 30 days on and although had "tales" from customer service that items were dispatched on 23/11, I am still waiting, although invoiced and monies taken 23/11!! Today have cancelled order and demanded refund and was placed on hold for over five minutes on premium rate phone lin ...

  • aitchlone Rank: Lance Corporal 6th Dec 2007

    Reviewer rating: 0 stars


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    Beech effect filing cabinet never received. Emails not yet answered, or even acknowledged. Phone calls not yet returned. Still waiting for a refund. The usual story, or so it seems.

  • crowlm Rank: Lance Corporal 30th Nov 2007

    Reviewer rating: 0 stars


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    Our Saga began in May 2007. It is still ongoing. Money taken for a table immediately when the order was made. We have not received said table. We rang to enquire and found a complicated phone system. If you want to speak to Customer Services they put you on hold forever, we found that if you go ...

  • trvqivshyuqnhr 28th Nov 2007

    Reviewer rating: 0 stars


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    Desk order and delivered in timescale. Incorrect iinstructions and screw fitting pack supplied (and actually parts of this one were broken). Called customer services 5 times to get correct screws which each time they said had been sent - never arrived. Having given them enough chances to supply cor ...

  • s1d972 21st Nov 2007

    Reviewer rating: 0 stars


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    Furniture at Work provide poor service, didn't keep me informed and didn't deliver my new desk prior to a new member of staff starting which I ordered 4 weeks in advance of and was told 5-10 days delivery.

  • stuart s 21st Nov 2007

    Reviewer rating: 0.5 stars


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    I would recommend knocking a couple of pallets together. Our company had about 12K to spend on new furniture etc. We will not be placing any further orders with this company

  • sandygunn 9th Nov 2007

    Reviewer rating: 5 stars


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    Very happy with hard wearing equipment promptly provided after helpful courteous advice

  • p2hux 31st Oct 2007

    Reviewer rating: 0 stars


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    Never use this firm, it is not worth it, please take my advice and stay away from the appauling service, vast delays and poor quality items.
    My dispute is still ongoing, 6 months of struggle and still no furniture or refund, it really does not get much worse than this!
    Save yourselves the grief an ...

  • chicpets Rank: Corporal 29th Oct 2007

    Reviewer rating: 0 stars


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    I wrote a polite factual complaint letter to the registered address of Furniture at Work, addressing my letter to the owner, whose name I had been given. I sent a copy with a note to the two trade associations the company is registered with. Within 4 days the chair (which I thought was now cancelled ...