Reviews for Furniture at Work www.furnitureatwork.co.uk Reviews

Guest's review has yet to be rated - Be the first!
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I would not use Furniture at Work again. I was led to believe that items were in stock when they weren't. There was no pro-active communication from them. Extremely poor customer service, who repeatedly promised to get back to me, but never did.

I ordered 4 weeks ago, and payment was taken immedi ...

somerland's review has yet to be rated - Be the first!
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Ordered goods 7/11, now 30 days on and although had "tales" from customer service that items were dispatched on 23/11, I am still waiting, although invoiced and monies taken 23/11!! Today have cancelled order and demanded refund and was placed on hold for over five minutes on premium rate phone lin ...

aitchlone's review has yet to be rated - Be the first!
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Beech effect filing cabinet never received. Emails not yet answered, or even acknowledged. Phone calls not yet returned. Still waiting for a refund. The usual story, or so it seems.

crowlm's review has yet to be rated - Be the first!
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Our Saga began in May 2007. It is still ongoing. Money taken for a table immediately when the order was made. We have not received said table. We rang to enquire and found a complicated phone system. If you want to speak to Customer Services they put you on hold forever, we found that if you go ...

trvqivshyuqnhr's review has yet to be rated - Be the first!
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Desk order and delivered in timescale. Incorrect iinstructions and screw fitting pack supplied (and actually parts of this one were broken). Called customer services 5 times to get correct screws which each time they said had been sent - never arrived. Having given them enough chances to supply cor ...

s1d972's review has yet to be rated - Be the first!
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Furniture at Work provide poor service, didn't keep me informed and didn't deliver my new desk prior to a new member of staff starting which I ordered 4 weeks in advance of and was told 5-10 days delivery.

stuart s's review has yet to be rated - Be the first!
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I would recommend knocking a couple of pallets together. Our company had about 12K to spend on new furniture etc. We will not be placing any further orders with this company

sandygunn's review has yet to be rated - Be the first!
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Very happy with hard wearing equipment promptly provided after helpful courteous advice

p2hux's review has yet to be rated - Be the first!
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Never use this firm, it is not worth it, please take my advice and stay away from the appauling service, vast delays and poor quality items.
My dispute is still ongoing, 6 months of struggle and still no furniture or refund, it really does not get much worse than this!
Save yourselves the grief an ...

chicpets's review has yet to be rated - Be the first!
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I wrote a polite factual complaint letter to the registered address of Furniture at Work, addressing my letter to the owner, whose name I had been given. I sent a copy with a note to the two trade associations the company is registered with. Within 4 days the chair (which I thought was now cancelled ...