Reviews for Furniture at Work www.furnitureatwork.co.uk Reviews

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0.6 stars
Average rating for this product is: 0.6 out of 5

From 2 ratings and 150 reviews

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Furniture at Work www.furnitureatwork.co.uk Reviews

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  • Guest 9th Feb 2008

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    Ordered a desk, small cupboard and large cupboard. After 3 calls I got a delivery date, my wife sat in all day waiting for the delivery which I confirmed with them at 9am that day would arrive it did NOT. We then got a part delivery the following week, except it was not one of the items we ordered! ...

  • kcr 6th Feb 2008

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    I ordered a chair from furnitureatwork last year. I was forced to contact them several times to actually get the chair delivered. On two different occasions the delivery department asked me to telephone their own driver (really!) on his mobile to explain how to deliver the chair (he was trying to fi ...

  • J o r d a n 1st Feb 2008

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    I have ordered chair from Furniture at Work on 27.Dec.2007, received the invoice on 11.Jan.2008, with money taken from my bank account and there is no chair delivered at all till now! -1.Feb.2008. I e-mailed them and they told me: "This order is overdue". On my second e-mail they said that order was ...

  • manojstha 24th Jan 2008

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    Please do not order from this web.

  • dolphins4 Rank: Lance Corporal 23rd Jan 2008

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    Ordered 12/12 based on claim of 5-10 day delivery. Assuming that they closed for the whole of the Xmas period and did nothing with the order for the first 10 days ( in which time they should have delivered) the order should have been with me 3rd Jan- oh no. When I rang I was told it would be despa ...

  • allymc316 Rank: Lance Corporal 15th Jan 2008

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    Placed order on 09/12/07 for a executive chair £151.23. Payment taken straight away. 24/12/07 still no sign of the chair rang up the company to be told that the chair is still in the warehouse. They say on their website 5 - 10 working days which is an absolute joke. Canceled my order and ask f ...

  • kareno Rank: Corporal 14th Jan 2008

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    I ordered a coat rack from this firm on 16/12/07. They took my money on the same day and sent me an email confirmation stating I would receive delivery in 5-10 working days. Due to the Christmas period I allowed until the end of the first week in January to chase them up. When I phoned I was told ...

  • tesla 7th Jan 2008

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    I ordered in July 2007, finally cancelled in November, awaiting refund as I type. I was told items were out of stock but could still order same item online. They sent a replacement item without my prior consent, I returned this in November and asked for a full refund. They replied on 19th Dec to ...

  • paulmellors 3rd Jan 2008

    Reviewer rating: 0.5 stars


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    On going problem, still to be resolved. Item arrives with damaged doors, repeated phone calls give promises of a resolution and delivery of new doors. This has never happened, managers are never available. Dreadful service, go elsewhere

  • Guest 20th Dec 2007

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    I would not use Furniture at Work again. I was led to believe that items were in stock when they weren't. There was no pro-active communication from them. Extremely poor customer service, who repeatedly promised to get back to me, but never did.

    I ordered 4 weeks ago, and payment was taken immedi ...