Reviews for Furniture at Work www.furnitureatwork.co.uk Reviews

Guest's review has yet to be rated - Be the first!
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Ordered a desk, small cupboard and large cupboard. After 3 calls I got a delivery date, my wife sat in all day waiting for the delivery which I confirmed with them at 9am that day would arrive it did NOT. We then got a part delivery the following week, except it was not one of the items we ordered! ...

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I ordered a chair from furnitureatwork last year. I was forced to contact them several times to actually get the chair delivered. On two different occasions the delivery department asked me to telephone their own driver (really!) on his mobile to explain how to deliver the chair (he was trying to fi ...

J o r d a n's review has yet to be rated - Be the first!
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I have ordered chair from Furniture at Work on 27.Dec.2007, received the invoice on 11.Jan.2008, with money taken from my bank account and there is no chair delivered at all till now! -1.Feb.2008. I e-mailed them and they told me: "This order is overdue". On my second e-mail they said that order was ...

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Please do not order from this web.

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Ordered 12/12 based on claim of 5-10 day delivery. Assuming that they closed for the whole of the Xmas period and did nothing with the order for the first 10 days ( in which time they should have delivered) the order should have been with me 3rd Jan- oh no. When I rang I was told it would be despa ...

allymc316's review has yet to be rated - Be the first!
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Placed order on 09/12/07 for a executive chair £151.23. Payment taken straight away. 24/12/07 still no sign of the chair rang up the company to be told that the chair is still in the warehouse. They say on their website 5 - 10 working days which is an absolute joke. Canceled my order and ask f ...

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I ordered a coat rack from this firm on 16/12/07. They took my money on the same day and sent me an email confirmation stating I would receive delivery in 5-10 working days. Due to the Christmas period I allowed until the end of the first week in January to chase them up. When I phoned I was told ...

tesla's review has yet to be rated - Be the first!
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I ordered in July 2007, finally cancelled in November, awaiting refund as I type. I was told items were out of stock but could still order same item online. They sent a replacement item without my prior consent, I returned this in November and asked for a full refund. They replied on 19th Dec to ...

paulmellors's review has yet to be rated - Be the first!
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On going problem, still to be resolved. Item arrives with damaged doors, repeated phone calls give promises of a resolution and delivery of new doors. This has never happened, managers are never available. Dreadful service, go elsewhere

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I would not use Furniture at Work again. I was led to believe that items were in stock when they weren't. There was no pro-active communication from them. Extremely poor customer service, who repeatedly promised to get back to me, but never did.

I ordered 4 weeks ago, and payment was taken immedi ...