Pet Planet Reviews - www.petplanet.co.uk

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★★★★☆
4.3 / 5
591
83% of users recommend this
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Pet Planet - www.petplanet.co.uk
Pet Planet - www.petplanet.co.uk
Pet Planet - www.petplanet.co.uk
Pet Planet - www.petplanet.co.uk

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★★★★★

“Danish Design 2-in-1 Ultimate Dog Coat”

Written on: 21/11/2016 by LizzieSut (1 review written)

Very versatile waterproof coat with easy to remove warm inner fleece. Fits well and easy to put on and fasten on a wriggling puppy. Once ordered the goods arrived quickly… Read Full Review

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★★★★★

“quick delivery helpful staff”

Written on: 20/11/2016 by Annemarie54 (2 reviews written)

I ordered some bottle covers and tinned pet food for my dog. The tins were dented so contacted the helpline immediately as my dog suffers from IBS I need to be careful with what he eats they apologised and sent another batch the next day. Nothing was too much trouble and the staff were very helpful. Would continue to use the company. The company use DPD an excellent delivery company you can track your order all the way to your door. The points you receive are a bonus to. … Read Full Review

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★★★★★

“great item”

Written on: 20/11/2016 by Aubrie181 (1 review written)

really good litter box for the price My wee kitty took to it right away… Read Full Review

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★★★★★

“I wouldn't go anywhere else now!”

Written on: 18/11/2016 by BertandStuart (1 review written)

I have nothing negative to say about Pet Planet, good products, well packed and very well priced. I can't fault their customer services or delivery… Read Full Review

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★★★★★

“Great service, very quick ”

Written on: 17/11/2016 by Malikq156 (1 review written)

When ordering With Pet planet you'll find it's easy and straight forward to work on the website. They have great deals, quick service and help if needed. They stock a wide range of dog products as well as other pet needs. Will recommend to anyone… Read Full Review

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★★★★★

“Love it”

Written on: 17/11/2016 by Ortegawu19 (1 review written)

I came across this website through a search engine and use it quite regularly. I dont have anything negative to say as ive only ever had positive experiences. The range of products are fab as is prices and delivery. I also recommend PetPlanwt to friends and family when they mention needing to buy anything for their pets. Ive used other sites and also high street shops and PetPlanet hasnt been beaten. Thanks guys from me and my very happy puppy… Read Full Review

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★★★☆☆

“Looks good works well only bad point is the plastic...”

Written on: 17/11/2016 by Ian243 (1 review written)

Looks good works well only bad thing is the plastic screws that hold the whole thing together they snap very easily so I think they should supply steel screws… Read Full Review

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★★★★☆

“Great company - pity about the courier!”

Written on: 16/11/2016

Entirely satisfied with PetPlanet and their service, but the courier service they used - Yodel - was awful. Two supposed attempts to deliver and two cards left to this effect, or so I was informed by them by email, but no cards could be found and no delivery made. PetPlanet, on being informed of this, immediately withdrew that order and re-sent me another via a different courier. That arrived safely and I was very pleased with the service I received… Read Full Review

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★★★★★

“The Border Collie Brothers Woof about Pet Planet”

Written on: 14/11/2016 by BorderCollieBruvs (1 review written)

We nudge our mum in the right direction of PetPlanet. The range of different treats and toys is tail waggling great in our eyes. Mum knows when she buys from PetPlanet she gets quality and that is what she wants for us. We love their range of natural treats, we are slowly going through them. But our favourite is the fish treats. When our mum places an order, the website is easy to use, check out is quick and delivery is quick. They make sure your order is well packaged, which may mean it comes… Read Full Review

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★☆☆☆☆

“Non Delivery Nightmare”

Written on: 09/11/2016 by Esmeraldap377 (1 review written)

placed an order 22/10/16 and advised delay on one item, large dog cage so will be despatched 3/11/16. 9/11/16 order hasn't arrived yet website states large dog cage is in stock. Call Customer services and advised delay due to dog cage, I reply why does website state available. representative puts me on hold and then tells me that dog cage is in stock but now held up because the dog coat is currently out of stock. so unprofessional, surely the in stock items at time of order should have been… Read Full Review

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★★★★★

“Wonderful pet store”

Written on: 08/11/2016 by kgReyes212 (1 review written)

Easy to navigate web-site. Products arrived well before date given, well packed. There was an excellent free item offered with my order and this did not affect the price which was competitive… Read Full Review

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★★★★★

“I tell all my friends about Petplanet!”

Written on: 06/11/2016 by Coastalwalker (1 review written)

A friend of mine recommend Petplanet to me a few years ago, I have shopped with them ever since, always very prompt, helpful and I will continue to tell people what an excellent company they are. There is a huge choice of goods, very often special offers, the first place I look for any of my dogs needs. Highly recommend!… Read Full Review

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★★★★★

“Good company great prices!”

Written on: 06/11/2016 by Labsrus (1 review written)

I have used Petplanet for some years now and it is the first place I look for things for my dogs. They have good quality products at very reasonable prices and frequent sales mean there are lots of bargains to be had. Would definitely recommend… Read Full Review

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★☆☆☆☆

“Doesn't even deserve ONE star!”

Written on: 02/11/2016

Until this month I thought the world of Pet Planet. Its prices are competitive and its choice of merchandise is excellent. Unfortunately, the last order I placed with Pet Planet was delivered by Hermes, and that was the beginning of all the trouble. Having expected the order to be delivered within three or four days, I began tracking the parcel when it didn't arrive, and I found that it was being held up for 48 hours, allegedly because it was "large". When the 48 hours elapsed, it was… Read Full Review

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★★★★★

“Fab pet site”

Written on: 29/10/2016 by JaysonCruz491 (1 review written)

I have been using pet planet for over 2 years now for supplies for my spaniel. I have not had any problem with the site at all and have always found the selection on offer and delivery service to be ideal. I can usually find what I'm looking for without any problem and find the prices to be very competitive indeed. I would not hesitate in recommending this site to other pet owners as I'm sure they will find it to be as ideal as I do… Read Full Review

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★★★★★

“excellent service ”

Written on: 22/10/2016 by MaddenMcMahon14 (1 review written)

I order my two springer spaniels dried dogfood and always get excellent service. I get notification of when its dispatched and I can work out the day it will arrive and I'm usually right. The dogs love their arden grange lamb and rice. I have bought other products such as dog beds and they have been excellent quality and reasonably priced . My daughter also uses this site and is really happy withit too and I would highly recommend this company to anyone looking for doggy supplies… Read Full Review

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★☆☆☆☆

“customer service contact”

Written on: 20/10/2016 by IvyWallace271 (1 review written)

I didn't receive an order confirmation email. So I decided to call them and check. I have now been on hold for over 50 mins. When I am at position one in the queue I get asked to enter the order number and then I have a choice of options.....that takes me back to being queue position 5..Done this 3 times now... This is even worse than trying to contact HMRC and that is saying something.... Shockingly bad. I wont be using them again. I hate my time being wasted… Read Full Review

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★★★★★

“Great!”

Written on: 17/10/2016 by Dobson134 (1 review written)

Brilliant service, quick delivery and great products. I will definetely buy from here again. I bought a travel crate and it is fantastic value for money and exactly what I was looking for. I would recommend to anybody. Exchange or refund services are brilliant too. Every thing you could want can be found from this website and I would advise that other people take an interest in it now… Read Full Review

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★★★★★

“Keep my puppy happy”

Written on: 09/10/2016 by Johngreaney (1 review written)

I am highly delighted with the car seat boosters and so are the puppies. If I asked them to do the shopping, they would head straight for Pet Planet… Read Full Review

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★★★★★

“Perfect Transactions ”

Written on: 09/10/2016 by Boyd451 (1 review written)

Everything went ahead very smoothly. Pleased with their website. It's well organised and both buying and tracking is kinda ine-click simple. They have made it ease and very understandable for us non-geeky types… Read Full Review

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