UK Camera Store Reviews - www.ukcamerastore.co.uk

★★★★★
4.6 / 5
459
91% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
UK Camera Store - www.ukcamerastore.co.uk - Ask a question now

Media Gallery for UK Camera Store - www.ukcamerastore.co.uk

UK Camera Store - www.ukcamerastore.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“A great buying experience which I would happily...”

Written on: 19/02/2008 by bigmanram (1 review written)

A great buying experience which I would happily recommend to fellow shoppers, whether you know what you want and just want a good price or if you want suggestions and ideas if you're not sure which camera you need… Read Full Review

Report this review
★★★★★

“I was looking for a decent price on the Sony Cybershot...”

Written on: 18/02/2008 by lee21A (1 review written)

I was looking for a decent price on the Sony Cybershot DSC T200 and found a package on ukcamerastore.co.uk, The camera was delivered very quickly and I am really happy with my purchase. would definitely recommend and will use again!!!
Read Full Review

Report this review
★☆☆☆☆

“Ordered a camera lens which said was in stock on...”

Written on: 13/02/2008 by mistisla (1 review written)

Ordered a camera lens which said was in stock on website. This was ordered 2 weeks ago and said was next day delivery. No reply to emails so rang up and was told out of stock but due in a couple of days time. This was a week ago. Still no reply to further emails. Have asked, via email, to cancel order so hopefully they have but even though asked for a confirmation of cancellation by email have never replied. Very poor customer service… Read Full Review

Report this review
★★★☆☆

“UK Camera Store did not deliver specified charger and...”

Written on: 08/02/2008

UK Camera Store did not deliver specified charger and when I spoke to them said they would send it as soon as they had the correct one , that was 3 weeks ago ,don't expect they will honour their word… Read Full Review

Report this review
★★★★★

“Simple easy to use web site, very impressive price,...”

Written on: 29/01/2008 by jenny collins (1 review written)

Simple easy to use web site, very impressive price, quick delivery, camera kits delivered on the informed date at the informed time.
Great Service… Read Full Review

Report this review
★★★★★

“UK Camera Store had the Canon Ixus 960 in stock at the...”

Written on: 28/12/2007 by saintbrown (1 review written)

UK Camera Store had the Canon Ixus 960 in stock at the best price on the net, but I was really surprised when it arrived the next day. Great service, well packaged and brand new, no issues etc. If they continue to offer these prices and delivery they will succeed where other companies promise everything but fail to deliver. Well done… Read Full Review

Report this review
★★★★☆

“I had a similar experience with a pre-sale inquiry,...”

Written on: 09/12/2007 by TimCox (1 review written)

I had a similar experience with a pre-sale inquiry, but made a purchase anyway. I received my goods within a few days, having made 1 e-mail inquiry to see when delivery would be made (phone calls failed to get through as line always engaged). I received a phone-call reply to my e-mail within a couple of hours. Maybe not as slick as bigger players in the market, but their price for what I wanted was unmatched… Read Full Review

Report this review
★★★★★

“I was pleasantly surprised with the level of customer...”

Written on: 07/12/2007 by dpearce (1 review written)

I was pleasantly surprised with the level of customer service after reading other reviews, but I must say that these must be isolated incidents as I cannot recommend uk camera store highly enough. I had a simple query which was answered promptly and I received my camera in great time, I would definitely use them again!… Read Full Review

Report this review
☆☆☆☆☆

“Absolute complete lack of response from them and no...”

Written on: 07/12/2007

Absolute complete lack of response from them and no way of getting through on the phone. Wish I had not placed an order… Read Full Review

Report this review
★★★★★

“I couldn't decide between two cameras, so I called the...”

Written on: 19/11/2007 by WizardHughes (1 review written)

I couldn't decide between two cameras, so I called the UK Camera Store hoping for some advice. I was pleased with the informative sales representative on the phone who guided me to the most suitable camera for my needs.
Expecting a 5-6 day delivery, I was pleasantly surprised when the camera arrived just two days later. So far I've been very pleased with the camera and would like to take this opportunity to thank the team and recommend this site to anyone looking to purchase a camera for… Read Full Review

Report this review
★☆☆☆☆

“Poor Customer Service.”

Written on: 17/11/2007 by gdavid (1 review written)

Poor Customer Service… Read Full Review

Report this review
★★☆☆☆

“Initially I was very pleased with the cost and service...”

Written on: 05/11/2007 by BigLee (3 reviews written)

Initially I was very pleased with the cost and service provided. However a subsequent camera fault has proved very problematic, especially as my emails seem to fall on deaf ears. I have had to chase every stage of the repair and return of my camera and I still have technical and service issues outstanding.
I have now returned my faulty goods on the promise of a replacement but once again I am having to email and call on a daily basis to progress the matter. In the meantime I am without a… Read Full Review

Report this review
★★★★★

“I ordered the Sony Cybershot T100 black camera with a...”

Written on: 15/09/2007 by dannyj (1 review written)

I ordered the Sony Cybershot T100 black camera with a case and memory stick duo pro on Sunday night and was delighted when it arrived at 9.45am on Tuesday. Great speedy service and I would have no hesitation in recommending to others. In short, value for money and a quite and efficient delivery from UK Camera Store!… Read Full Review

Report this review
★★★★★

“With such a competitive camera price (Panasonic TZ3)...”

Written on: 03/09/2007 by donm (1 review written)

With such a competitive camera price (Panasonic TZ3) and aware of 'grey import' scare stories, I rang to check stock, was promptly reassured, readily forthcoming information clinched the deal and I placed the order. Delivery came first thing next morning and - Yes, UK stock and everything 'in the box' as per Panasonic's spec. Extremely pleased that I chose this company from the many out there and have no hesitation in recommending them… Read Full Review

Report this review
★★★★☆

“I am very pleased with the service I have so far...”

Written on: 29/08/2007 by katxond (1 review written)

I am very pleased with the service I have so far received from UK Camera Store. We bought a Lumix digi camera recently, and they called to let us know that they did not have our color in stock and that it would take a few days. Delivery was quick after that, and the camera was very well packaged.
They answered the phone, and even called back when required. Excellent communication!… Read Full Review

Report this review
★★★★★

“I ordered the camera from UK Camera Store on the...”

Written on: 29/08/2007 by jon buckle (1 review written)

I ordered the camera from UK Camera Store on the Tuesday morning, after phoning to check it was in stock, and to ask a few questions... it arrived the next day! Great customer service, and prompt delivery. Highly recommended… Read Full Review

Report this review
★★★★★

“I would highly recommend UK Camera Store to anyone....”

Written on: 18/08/2007 by adamsonlee (1 review written)

I would highly recommend UK Camera Store to anyone. They also have great prices and deals!… Read Full Review

Report this review
★☆☆☆☆

“I wouldn't use UK Camera Store if I was you....”

Written on: 10/08/2007 by alimc (1 review written)

I wouldn't use UK Camera Store if I was you. Absolutely useless. Just goes to show a swishy website doesn't mean anything… Read Full Review

Report this review
☆☆☆☆☆

“I emailed the UK Camera Store in reference to a...”

Written on: 25/05/2006 by matt73 (13 reviews written)

I emailed the UK Camera Store in reference to a particular camera that I was interested in. I wanted to know if it was in stock, and if it was a UK spec etc. I received an automated reply saying someone would be in touch soon. This was over a week ago, and I still have had no reply. If this is the customer service you get from just a simple email, what kind of service would you get by making a purchase? As first impressions count, this was not the best impression to give to a prospective… Read Full Review

Biglee's Response to matt73's Review

Written on: 05/11/2007

I agree with this review because...
<br/>I've had a similar experience (see my own review).

Reply to this comment

Smiler03's Response to matt73's Review

Written on: 20/10/2008

I found this review unhelpful because who knows how your email read?<br/><br/>Did you put a subject on it?<br/>Was the subject relevant?<br/>Was your email succinct or perhaps waffled a bit?<br/>Was it rude or silly?<br/><br/>I've sold a handful of things on eBay and some of the questions I get can seem silly. Even so, I do reply to them but that is from just a few items, this website may get hundreds of emails daily, and if they keep prices low by being a very small outfit then they probably considered your email was probably not worth replying to, or it may have been overlooked.<br/><br/>So the thing about your email is we just don't know about it in detail so on it's own, your comment, in my opinion, is unhelpful.<br/> <br/>I am probably going to order a Panasonic DMC-FZ28 from this company. I've searched Google intensively for bad feedback and yours is so far the only one I've encountered.<br/><br/>

Reply to this comment
Report this review Read 2 Comments
overview