The Appliance Zone Reviews

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★★☆☆☆
1.6 / 5
22% of users recommend this
Click here if this is your business
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☆☆☆☆☆

“Appliance Zone tells me my order went backorder and...”

Written on: 02/02/2009 by Greff (1 review written)

Appliance Zone tells me my order went backorder and but doesn't know when it will arrive I have the right to cancel my order. But it seems that you have to petition for a cancellation of an order, they have the right to refuse to cancel your order even if they tell you its backordered. It was sub 0 weather outside and I need this valve by Friday the week of Jan 13 2009 in Chicago. So all they have to do is say it is in stock and you have to accept their word the next day even if they told you… Read Full Review

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☆☆☆☆☆

“I paid for upgraded shipping and did not receive my...”

Written on: 22/11/2008

I paid for upgraded shipping and did not receive my order in the time frame it was promised. After spending 3 hours on the phone with this company only to find out it hadn't been shipped, I was told I wouldn't receive a refund for 2-3 weeks. Now I had to buy a part in town so I would be out both amounts through the holidays. I know personally it takes only a business day to process a refund through a POS system. When I asked to speak to a manager I was told that the manager doesn't accept phone… Read Full Review

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☆☆☆☆☆

“I find it ironic that they boast about a low price...”

Written on: 22/10/2008

I find it ironic that they boast about a low price guarantee and claim they will match any any advertised price, when in my case they didn't even honor the pricing on their own website. It was only 2 days ago that I placed an order for a front burner replacement for my range...I thought everything was great until I got an e-mail telling me their website had the wrong price listed and that they would have to cancel my order unless I paid almost 50% more than the price that I was invoiced and… Read Full Review

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