25 Reviews for Cool New Mobile Reviews

chelsea22's review has yet to be rated - Be the first!
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Please, please do not get involved with coolnewmobiles (mobile affiliates) the deal sounds good but they find every excuse in the book to not pay you cashback.

Be very very careful. Give them a miss and maybe try dial a phone or similar company

gmurray52's review has yet to be rated - Be the first!
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I would never use Cool New Mobile again and would advise extreme caution.

bavprasad's review has yet to be rated - Be the first!
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I got only one cashback from Cool New Mobile. I did not get the remaining 4 cashbacks. They tell me that they did not receive the 2nd page of the bill. I am 100% sure I sent it. I am now going to go to consumer direct.

On average, people found this review very helpful
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I also deal with a different company and have had no problems - they email me quickly informing me that the BACS payment has been paid. You don't get 100% of your contract back but wish I had both of our phones from them instead of Cool New Mobile. I just feel bitter and would not recommend them to ...

bantamspaul's review has yet to be rated - Be the first!
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Like similar online shops I can only see them making money when customers fail to meet their (stringent) rules on cashback claims. My advice is to read carefully the requirements and send everything by registered post keeping an identical copy yourself. Be prepared to wait a long time for your chequ ...

harry333's review has yet to be rated - Be the first!
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Please do not buy anything from cool new mobile.
I joined T-Mobile through them I never got any cash back despite sending all the bills on time with recorded delivery but still they refused.

On average, people found this review very helpful
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I am nearing the end of my 12 month contract with Cool New Mobile. I have had no trouble whatsoever, apart from waiting a good long time for my cheques (6 - 8 weeks), BUT they came eventually.

MY ADVICE: Read the contract carefully, send your bills and claim form by RECORDED DELIVERY, and take p ...

kel36's review has yet to be rated - Be the first!
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problems with cashback, not receiving, then they claim they did not receive my claim so no cash back will be paid.
what a nightmare to deal with, would recommend you stay away from them.

XYZ1981's review has yet to be rated - Be the first!
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Offering a cash back deal - but no cash back! Repeated lies from customer services that the cheque is in the post - buy a phone from them at your peril! Would recommend avoiding them like the plague!

dsumwk's review has yet to be rated - Be the first!
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On 11th, I was sent them all relevant bills and claim form as previous. But, they said that I had not sent them enough papers for cash back claim and they didn't bother to mentioned what paper was missing. Actually, I sent them all relevant papers for them in same envelope. It is super doubt?