25 Reviews for Cool New Mobile Reviews

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0.5 stars
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Cool New Mobile Reviews

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  • chelsea22 Rank: Lance Corporal 1st Sep 2007

    Reviewer rating: 0 stars


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    Please, please do not get involved with coolnewmobiles (mobile affiliates) the deal sounds good but they find every excuse in the book to not pay you cashback.

    Be very very careful. Give them a miss and maybe try dial a phone or similar company

  • gmurray52 Rank: Corporal 29th Aug 2007

    Reviewer rating: 1 stars


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    I would never use Cool New Mobile again and would advise extreme caution.

  • bavprasad 6th Aug 2007

    Reviewer rating: 0 stars


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    I got only one cashback from Cool New Mobile. I did not get the remaining 4 cashbacks. They tell me that they did not receive the 2nd page of the bill. I am 100% sure I sent it. I am now going to go to consumer direct.

  • RHS 24th Jul 2007

    Reviewer rating: 0 stars


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    I also deal with a different company and have had no problems - they email me quickly informing me that the BACS payment has been paid. You don't get 100% of your contract back but wish I had both of our phones from them instead of Cool New Mobile. I just feel bitter and would not recommend them to ...

  • bantamspaul 20th Jun 2007

    Reviewer rating: 2.5 stars


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    Like similar online shops I can only see them making money when customers fail to meet their (stringent) rules on cashback claims. My advice is to read carefully the requirements and send everything by registered post keeping an identical copy yourself. Be prepared to wait a long time for your chequ ...

  • harry333 15th Jun 2007

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    Please do not buy anything from cool new mobile.
    I joined T-Mobile through them I never got any cash back despite sending all the bills on time with recorded delivery but still they refused.

  • scaley 5th May 2007

    Reviewer rating: 3.5 stars


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    I am nearing the end of my 12 month contract with Cool New Mobile. I have had no trouble whatsoever, apart from waiting a good long time for my cheques (6 - 8 weeks), BUT they came eventually.

    MY ADVICE: Read the contract carefully, send your bills and claim form by RECORDED DELIVERY, and take p ...

  • kel36 20th Apr 2007

    Reviewer rating: 0 stars


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    problems with cashback, not receiving, then they claim they did not receive my claim so no cash back will be paid.
    what a nightmare to deal with, would recommend you stay away from them.

  • XYZ1981 Rank: Lance Corporal 11th Apr 2007

    Reviewer rating: 0 stars


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    Offering a cash back deal - but no cash back! Repeated lies from customer services that the cheque is in the post - buy a phone from them at your peril! Would recommend avoiding them like the plague!

  • dsumwk Rank: Corporal 12th Mar 2007

    Reviewer rating: 0 stars


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    On 11th, I was sent them all relevant bills and claim form as previous. But, they said that I had not sent them enough papers for cash back claim and they didn't bother to mentioned what paper was missing. Actually, I sent them all relevant papers for them in same envelope. It is super doubt?