Reviews for Eclipse Internet www.eclipse.net.uk Reviews

curtj's review has yet to be rated - Be the first!
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Started off pretty good. I was on a rolling monthly contract with them using their 'Business 20' service.I had been with them for a year as a business customer, but due to a change in my business procedures I had an increase in my usage and was nearly reaching my 20Gb monthly limit each month (it's ...

Superstars's review has yet to be rated - Be the first!
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They must be the biggest load of wasters on the planet in my opinion. I made the mistake of signing up for a one year contract. Big mistake. It took ages to get them to stop charging me even after I had switched to a much better ISP. Lots of excuses No action.

The good news. I switched to Fast.co.u ...

hughzy's review has yet to be rated - Be the first!
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Looking at the other comments, it seems like alot of people are having the same problems as me.I have been an Eclipse customer for over 4 years, but in my opinion customer loyalty means is slacking. Their "packages" seem to change every week, and when i phoned up to report a problem with my speed, t ...

security's review has yet to be rated - Be the first!
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I've had the misfortune of dealing with Eclipse proffesionally for over three years and at no point has there service ever been anything but poor. Their servers seem to be down so often it's a joke, they are sometimes slow to respond to outages at all. It took me 6 months to persuade our company to ...

jjf's review has yet to be rated - Be the first!
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How the mighty fall from grace, a couple of years ago these guys were great. My new ISP told me why - they were bought out by Kingston a while back - it all makes sense.

Paying for 8Mbps but never got more than 4.8 it seems and usually 3.5-4 even at quiet times. They used to brag about contention r ...

Guest's review has yet to be rated - Be the first!
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Eclipse Interne works sometimes
Slow, disconnects frequently, doesn't always like to load pages. Customer service, in my experience is awful, staff on the other end of the phone weren't very helpful (with the exception of one man). I wouldn't suggest Eclipse to anyone. All in all, very disappoint ...

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Eclipse internet has changed the fair usage- now between 9.00am-11.00pmI cannot see the fairness in that, best speed I ever got off them was 3mb30 days cancel notice, they debited over payment of 3 days.

colostomyexplosion's review has yet to be rated - Be the first!
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Firstly, customer service is a strictly 9 to 5 outfit, so if you have a job you can give up any ideas about ever being able to call them up if a problem should arise I feel. I have no doubt that a problem will arise, as the speeds are usually in the region of 2-5% of what is advertised in my experie ...

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Speed can be low at times. I used to run BT business broadband and the speeds were great. I downgraded to a home package and changed to Eclipse based on a recommendation from a friend. I am downloading at an average of 30Kb/sec!!!

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Good service, never been a problem though the speed isn't as good as it should be. Always works, has never disconnected in the 10 months we have had it.No problems so far.