Computer Planet Reviews - www.computerplanet.co.uk

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★★★★☆
3.6 / 5
68% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Excellent Customer service”

Written on: 03/07/2011

Wonderful service from the company and my laptop was delivered on time. Would do business again… Read Full Review

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★★★★★

“computer shop gave me the best quality products”

Written on: 29/06/2011 by upi.upai (1 review written)

Last 2 month I bought some item on Computer Planet. I was looking for a laptop that can support all the features that I want. I think Computer planet gave me their best service. The costumer service was very friendly. The price on the web was good value I think. This web has a good layout and design, and excellent navigation. This online shop has given me what laptop that I want and dreamed. The perfect solution was for me at very cheap rate. The delivery was just in 12 days and the quality… Read Full Review

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★★★★★

“Customized computer shop giving best quality products.”

Written on: 27/06/2011

I was looking for the laptop which would be having all the features that i want. The programming tools which are inherent should be of my use completely and the body should define my personality. This online shop has given me the laptop of my dreams. The perfect solution was for me at very cheap rate. The delivery was just in 15 days and the quality was just awesome. The customized laptop had all the features which were suggested by me and the usage of latest technology was done for this. I was… Read Full Review

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★★★★★

“Customer service is outstanding.”

Written on: 27/06/2011

I have purchased many different items at computer planet. They have everything I am looking for when I am building my gaming computers. You can not find a site that gives you so many different selections. Plus if you have a problem or for some reason you can't get something running once you receive it. The customer service will help you through any problems that you have. They will literally walk you through the steps until you have everything figured out. Another advantage at Computer Planet… Read Full Review

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★★★★★

“Great prices, wonderful service”

Written on: 22/06/2011 by blairlynwood (2 reviews written)

The staff at Computer Planet helped me build my ideal PC that met the needs of my whole family. I was amazed at the great customer service that I received from this site and found the staff to be knowledgeable and friendly. They were eager to answer my questions and helped me put together a computer that is a perfect fit for my family. I can not thank them enough for the suggestions and was pleasantly surprised that delivery was free to my UK mainland address. Great prices, great service… Read Full Review

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★★★★★

“I never write a review for something that I buy but I...”

Written on: 16/05/2011

I never write a review for something that I buy but I will make an exception in this case

I was looking for a desktop to connect to my 72" flat-screen tv. I'm an electronics junkie and didn't want anything pre-packaged from a big box store. A fair amount of research led me to choose http://www.computerplanet.co.uk/ to build my custom computer. The unit and specs I picked were quite reasonably priced for a custom built computer. My computer offered solid graphics performance with a generously… Read Full Review

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★★★★★

“I didn't know there was such a thing as custom PC's, I...”

Written on: 13/05/2011

I didn't know there was such a thing as custom PC's, I though it was pretty cool so I purchased one and I have to say I'm very satisfied… Read Full Review

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★★★★★

“Going in and out of stores and not finding the...”

Written on: 13/05/2011

Going in and out of stores and not finding the computer i wanted for the price, i started looking around for cheap , custom computers that i could purchase. After some searching, i found "Computer Planet" on the web. Not wanting to go through the trouble of looking for computers, i decided to order a custom computer from them. And in the end.. the Computer was amazing ! made the way i wanted it for a cheaper price than you would find at retail stores. I highly recommend anyone that wants to buy… Read Full Review

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★★★★★

“What a brilliant company! They make you feel like a...”

Written on: 12/05/2011 by timh1983 (1 review written)

What a brilliant company! They make you feel like a mate and help you build a proper computer. I have been playing games and love the graphics and speed. I would recommend it to anyone who fancies a fantastic computer at a great price. I would never go to a shop again to buy one. Computer Planet is the best place to buy a computer period. Do not end up in a spot of bother trying to retrofit a shop-purchased PC with your needs… Read Full Review

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★★★★★

“Couldn't be more happy with them. They did exactly...”

Written on: 12/05/2011 by Thompson23 (1 review written)

Couldn't be more happy with them. They did exactly what I needed to be done, at a reasonable price. They know what they are talking about, and the prices are are very competitive. Definitely going back!… Read Full Review

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★★★★★

“5 star service from computer planet for my new gaming...”

Written on: 12/05/2011

5 star service from computer planet for my new gaming pc. It's arrived on time and all components are exactly as i ordered. Working right out of the box which was very well packed… Read Full Review

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★☆☆☆☆

“Avoid. ”

Written on: 08/05/2011

Avoid.
I have forwarded my grievances to Matt Allwright at BBC Rogue Traders.
Worst custom built PC Specialists on the Planet.
Total rip off… Read Full Review

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Simonkevnorris's Comment

Written on: 10/08/2011

When things go wrong with this company they show no ability in rectifying the problem. Avoid them. I wished I had and I'd be over £3,500 better off.

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★★★★★

“My gaming rig arrived in 4 days and have been running...”

Written on: 01/05/2011

My gaming rig arrived in 4 days and have been running it all bank holiday weekend. Good price i7 pc and very good customer services… Read Full Review

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★☆☆☆☆

“Never under any circumstances consider using Computer...”

Written on: 18/04/2011

Never under any circumstances consider using Computer Planet. I purchased a £3000 computer from them and it had to be sent back over 5 times with faults and problems. In the end it cost me numerous days off work, stress related illness and personal expense due to time without a working computer in excess of £6500. I had to use my credit card company to finally get a refund which took over a full year and an independent test report.

Computer Planet still tried coming after me personally to… Read Full Review

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Mv7's Comment

Written on: 01/05/2011

I found this review very helpful because... I have had the similar experience with them which I will describe in more detail in couple days. Not only they charged me extra an made and unauthorized payment form my card but also, after one month of waiting, they haven't refunded the faulty component I had sent back to them. I definitely do not recommend them.

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Simonkevnorris's Comment

Written on: 10/08/2011

I had similar problems with this company a few years ago. The PC they supplied was unstable as delivered. I had ot play £140 to send it back by a courier. It was returned several months later (with no warning) in a slightly better state. I had to send it back and asked Computer Planet to pay for the courier. The representative said they had to check with the manager - I never heard from them. When things go wrong they are incompetant.

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Guest's Comment

Written on: 10/08/2011

I had a similar experience several years ago with this company. The PC was unstable as supplied. I had to send it back at expense (£140+) to myself and it was returned a month or so later with no real improvement. They wanted me to send it back to them - I asked them to pay for shipment and they never got back to me. In the end I scrapped the PC but I wished I had taken legal action.

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★★★★★

“I am thoroughly pleased with my computer. I bought it...”

Written on: 03/04/2011

I am thoroughly pleased with my computer. I bought it in September last year, and thought I'd give it a few months before I wrote a review so that it's fair and accurate.

The computer arrived on time and packaged perfectly in two seperate boxes, which were seperated by thick polysteirene block things. After I carefully took the computer out, I inspected the outside and the inside of the computer to find everything was in perfect order, and the cables organized very neatly.

After a couple of… Read Full Review

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★★★★★

“To Dave & the rest of the guys at Computer Planet, ”

Written on: 27/03/2011 by Radulfus (1 review written)

To Dave & the rest of the guys at Computer Planet,

Seven years ago I bought a computer from Dell, which I have been more than happy with for all that time. I was quite sure that my new computer was going to be purchased from them as well until a friend at work suggested I look at your website. I soon realised that I could get a much better computer from you at a better price, & so after getting a few quotes, I ordered my new machine from you. I have to say that I am so glad that I did - my… Read Full Review

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★★★★★

“Start to finish no problems. Great service.”

Written on: 23/03/2011

Start to finish no problems. Great service… Read Full Review

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★★★★★

“very happy with the service from computer planet. I...”

Written on: 21/03/2011

very happy with the service from computer planet. I got great advice before ordering and delivered arrived on time and to the order. great price and easy to use… Read Full Review

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★★★☆☆

“Two weeks after placing my order, I received an email...”

Written on: 10/03/2011

Two weeks after placing my order, I received an email saying the motherboard I selected wasn't available and that they would "upgrade" it at "no extra cost". The replacement was in fact an inferior board so I told them I didn't want it. Received an email back with no apology saying that the differences were minor. The differences were major! A week later, I received the computer with the WRONG MOTHERBOARD! So I had to send it back. Again, no apology. Finally, after waiting over a month, I have… Read Full Review

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Jaydwyer2004's Comment

Written on: 18/03/2011

I found this review not helpful because... the motherboard names and details were not added, which means the review has no basis, and this user could be going simply by price, and not performance.

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★★★★★

“Computer planet has a lot of bad reviews, which after...”

Written on: 04/03/2011 by JayDwyer2004 (1 review written)

Computer planet has a lot of bad reviews, which after reading almost put me off buying from the place, I took a risk despite the reviews and was pretty glad I did.

Ordered a decent spec computer costing around the £2,000 mark, received it about 15 days ago and it has seen some heavy use already, playing games such as Empire total war, black ops and bullet storm fairly easily at highest graphical quality. (obviously you will have to pay extra if you want this kind of performance)

The only… Read Full Review

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