Computer Planet Reviews - www.computerplanet.co.uk

Click here if this is your business
★★★★☆
3.8 / 5
234
71% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Computer Planet www.computerplanet.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Perfect service!”

Written on: 18/02/2015 by Yasin.Jassat (1 review written)

I had a very good experience with computer planet. I found the online configuration tool easy to use and helpful in finding dependencies in components. The ordering and shipping process was good and I was kept informed at all times how it was going and the PC arrived packaged very well to avoid damage which I was relieved to see. The PC build is good and neat and it was also good to have the original mobo box with all the manuals and plates and screws back as well! The range on offer was great… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Awesome ”

Written on: 18/02/2015 by StuartCulshaw (1 review written)

I bought a high spec custom built PC from Computer Planet and I love it. I know a little about PC's and I knew exactly what I wanted; I wasn't hugely confident about building it myself so I chose to get it built by experts and I'm so glad I did. Computer Planet give you a proper stand alone operating system, they strip out all the rubbish from windows you don't need and they test your system thoroughly. They checked my build order to see if it would work and gave good advice. I also found the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Extremely Happy With Desktop”

Written on: 17/02/2015 by TonyMaguire (1 review written)

Very Satisfied with the Service and my Desktop PC. Advice was given before choosing the exact specification I needed for my requirements. Updates given throughout the order, build and delivery process Excellent support after receipt of my PC. There was some software missing which was remotely installed with no fuss. PC has been faultless over the last 6 months or so of use since purchase. Would definitely buy another PC from Computer Planet in future. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Service”

Written on: 17/02/2015 by Billymoose (1 review written)

Have had 2 computers from Computer Planet. They delivered exactly as stated. Service was excellent. I have recommended to friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick, reasonably priced and well built! ”

Written on: 16/02/2015 by ChrisMoar (1 review written)

I bought my pc from them a coupl of months ago, it was built very quickly and I was updated on progress at each step. I mainly use the computer for video editing, which is pretty processor intensive, and the occasional bit of gaming too, which it again handles with not problem! I did have one slight problem with the computer that required me to send it back, but the customer service was fantastic and had it sorted almost immediately, and I had it back and good as new in no time… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Please don`t go there!”

Written on: 16/02/2015

Ordered a new gaming PC for my son, custom build which took nearly two weeks to build and ship. I knew this up front so all was OK and the updates were very good. The PC arrived slightly earlier than expected and I waited until my son got home from school to un-box. To cut the story short the PC was DOA the GPU would not work on either VGA or HDMI and kept locking up shortly after the bios screen. Spoke to support and they said it was the GPU that would need replacing. This was on a Friday and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Recommended”

Written on: 16/02/2015 by jimbo2541 (1 review written)

Computerplanet came highly recommended and so it proved. Good build quality to precise specification… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“2nd PC bought from them”

Written on: 16/02/2015 by ChrisPaulson (1 review written)

Good build quality. Competitive price. Web site allow for good customisation options. Arrived when it was meant to. Recommended to friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Faultless PC Supply”

Written on: 16/02/2015 by Shannow (1 review written)

My PC arrived on time according to the build schedule, which I was able to monitor online and has been faultless since first power up. The build quality appears to be high, I've only had to pop the lid to install the Graphics card which fitted straight in. The only complaint I have, and it is very minor, is that it took a few minutes to find the Windows key, which was tucked away in a far corner of the case, but that really is a very minor criticism. In terms of speed, it is extremely fast… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Tip Top”

Written on: 07/02/2015 by Long271 (1 review written)

“Just got my first order from these guys & I am impressed. Super fast delivery and the order went through without a hitch… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Best configurable PC company out there”

Written on: 05/02/2015 by pepermint (1 review written)

I don't write reviews, I prefer to read them only but I want to say something about these guys becasue I read a lot of negative ones that I think it is the customer's ignorance with technology mostly .I bought a gaming PC selecting the components myself. It had a problem when it arrived. It would not start , but I chose not to have it with windows pre-installed. So probably they did not realise that there was an issue for that reason. It was a disappointment but it is something that happens… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good Quality PC & Great Service”

Written on: 20/01/2015 by Ben19822 (1 review written)

This is my first computer planet gaming desktop, It's the best desktop that I have ever bought. Best PC and best service. Cable work inside the PC is amazing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“brilliant service”

Written on: 15/11/2014 by Sally50London (1 review written)

Gaming pc was delivered by this company for my 14 year old son who had saved up for the PC and he is very happy with it. Big case with blue lights inside and he tells me it works perfectly with his games. It took 8 days to arrive and they emailed me each day of production with an update. Packed very well and everything was exactly as ordered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“NEVER BUY FROM COMPUTER PLANET”

Written on: 05/09/2014 by Lina2014 (1 review written)

This is the worst company I have ever came across. Customer service is zero. Value for money, not sure as I paid £2000 for computer and after 9 months of using it, It stopped working and Computer planet after messing with me for 2 months, send it back to me after so called "repair service" and it still would not turn on. I do not want to go into too much detail. I think the fact, that that they send it back to me after such a long wait and it still does not turn on, says it all. Communication… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I'm very pleased”

Written on: 31/08/2014 by Eli26 (1 review written)

I was a bit skeptical at first with buying from this website, I've had a lot of computers but I felt like it was time to upgrade. I can say that I'm very satisfied with my custom built PC. It arrived on time and everything. Something that's important to me is to be able to run games smoothly, like WoW or Skyrim, and I got just what I wanted… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“way easier than I thought”

Written on: 25/08/2014 by Jason611 (1 review written)

A friend of mine is always saying that I could get a way better gaming PC for less money if I built it myself but I just don't know enough about computers to feel comfortable doing that. And he won't build one for me either! After doing some shopping around I decided to give this website a try. They gave me exactly what I wanted for a very fair price. Arrived on time and in good condition. Now if you'll excuse me I'm going to go play Skyrim on high with a bunch of graphics mods… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Absolutely impressed with my new PC! ”

Written on: 25/08/2014 by toffee2010 (1 review written)

I've owned more computers than I've hot dinners and I can honestly say that my custom built PC, Is one of the top computers I've ever brought. I was a bit skeptical with buying from this website as I don't usually purchase online, but I'm so glad I took the leap and designed my own PC with the help of Computer Planet. I had lots of questions I needed answering before I purchased the PC and the customer service I received was fantastic. I know quite a bit about computers but still needed some… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic Service”

Written on: 25/08/2014 by Jamarcus466 (1 review written)

In my opinion, Computer Planet is one of the most underrated site, offering a plethora of services for developing a PC with any needs that one may require. I used them to help build my children a computer that they could do school work and run their video games on without interfering with my own tasks from my job. Everything works perfect, runs fast and I haven't run into any problems yet. The design is very streamlined and the material is very durable. I recommend Computer Planet… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“The worst customer service I have ever experienced”

Written on: 22/08/2014 by LeslyFinn (1 review written)

DO NOT BUY FROM THIS COMPANY! I usually never write reviews but after my experience with Computer Planet I feel that I have to warn others so they do not make the same mistakes as I did I ordered a custom PC from this company which took about a month to come and costed a considerable amount. fair enough. Everything is fine for a year until one day my computer would just not turn on, a power supply failure.I send it back to the company for free repairs which took well over a month for them to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Lina2014's Comment

Written on: 05/09/2014

I had very similar scenario!!! I will write an independent review today. I hope that my case is not as bad as yours, but I will only know after I can actually switch it on. My computer stopped working one day, after two weeks of emails exchange I finally persuaded them to send me a new power supply unit. It still did not work. Then i send it back to them for repay. I receive my computer back yesterday ( one month after sending it) and it does not show any sign of live!!! I emailed them and got a silly reply about that I need unplug one cable. I will send it for repair to another company, I decided just know , reading this comment. I paid for computer £2,000 and it is still under 1 years warranty!!! NEVER BUY FROM THEM AS YOU MAY BE UNLUCKY IF SOMETHING GOES WRONG!!! THEY SIMPLY WILL NOT REPAIR IT, WILL ONLY MESS UP WITH YOU FOR A MONTH OR TWO ( IN MY CASE) AND THEN YOU WILL END UP REPAIRING AT YOUR OWN COST!!! STAY AWAY FROM COMPUTER PLANET!!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Great Site”

Written on: 17/03/2014 by HappyCat12 (3 reviews written)

I love computerplanet, amazing value on the components in this bundle. Fast, powerful and reliable. I've had this for about two weeks now, and i game almost daily. This computer is perfect. I still havent pushed it to the max. Awesome desktop, lots of ram, insanely fast. It has been working like a charm. I couldn't even build a PC with these specs for that price. Very fast machine. Very quiet machine and somewhat lightweight. I have built dozens of computers, and enjoyed the process. I didn't… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview