Computer Planet Reviews - www.computerplanet.co.uk

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★★★★☆
3.7 / 5
69% of users recommend this
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  • Value For Money

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★★★★☆

“good service ”

Written on: 08/02/2013 by cliffordkid (1 review written)

very happy with the service and my PC… Read Full Review

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★★★★★

“Exactly as ordered”

Written on: 31/01/2013 by evehession29 (1 review written)

£1800 i7 gaming PC ordered for my son which was a custom build from scratch. It arrived in 8 days and very well packed. I needed help connecting our HDMI TV so we called and spoke to a very helpful person who resolved our question right away. Good quality PC. Good packing. Components were all the same brands and models I ordered and delivered in 8 days… Read Full Review

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★★★★★

“Good service”

Written on: 31/01/2013

I ordered a next day 4000 gaming PC and upgraded the hard drive, memory and graphics card and ordered at 3PM on Monday. They emailed me confirmation of shipping at 7PM that day. My order arrived by UPS very well packed in a massive computer planet box with lots of packing. Nothing was damaged and the spec was exactly as I ordered. It's been running with no problems since Tuesday so I am very happy and will be using them again in the future… Read Full Review

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★★★★★

“Great Value”

Written on: 31/01/2013 by facebookgal (2 reviews written)

Ordered a custom built PC and I'm thrilled with my purchase ! It's very fast, as quiet as my laptop and the service I received from Computerplanet was top notch. I was a bit leery ordering online from a company I wasn't familiar with, but they put my mind at ease and answered all my questions. I shopped around and their prices were very competitive. I would highly recommend Computerplanet to everyone. … Read Full Review

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★★★★★

“Absolutely recommend for all your PC needs!!!!”

Written on: 30/01/2013 by horusthecat (1 review written)

I purchased a custom PC from computerplanet.co.uk and had a wonderful ordering experience. I usually don't post reviews to be honest but I am so impressed! My order was processed with amazing clarity and response. It arrived on time, and it is exactly what I had ordered. The price is amazing too. Very very reasonable and definitely a keeper! I will make sure to make note of this and I will buy again in the future for any needs I might have. It's a very good deal ! Also, this company has great… Read Full Review

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★★★★★

“Great Deal for a Great PC ”

Written on: 28/01/2013 by interviews (3 reviews written)

I was on looking to buy a new computer at a few retailers until I stumbled upon Computer Planet. Unlike many of the other retailers, they offer customized PCs that will have the exact specifications that you request. I ordered a PC with 6GB of RAM and a 750 GB hard drive. The great part is that they actually beat all of the prices I found online for computers with similar specifications. I was surprised about how quickly they completed my order because it arrived at my house within a few days… Read Full Review

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★☆☆☆☆

“The Fawlty Towers of computer retailers”

Written on: 23/01/2013 by JohnAllen (1 review written)

When I first went shopping online for a new computer and found Computer Planet, I was a little dubious about them because they had one or two adverse reviews. But because they also had many more positive reviews (see my comment at the end of this review) and because their prices were undoubtedly very competitive, I decided to go ahead and purchase from them. How I now wish I had paid more attention to my earlier misgivings. I originally ordered and payed for a custom-built computer valued at… Read Full Review

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★★★★★

“Perfect for businesses!”

Written on: 18/01/2013 by businesstobusiness (2 reviews written)

Running a business from home and looking to update my current PC, I had been searching online for quite some time because I had a very precise set of specifications as well as a budget to stick to. Computer Planet was recommended to me by a client and as soon as I started looking at their website, I knew I’d be able to find just what I needed. I loved being able to customise the PC exactly to my business’s needs and was treated with professional courtesy from start to finish. After… Read Full Review

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★★★★★

“Highly Recommend Computer Planet”

Written on: 17/01/2013 by Harry769 (2 reviews written)

I perused several companies on the web and am so happy that I found Computer Planet to purchase my Custom PC. Before I bought my PC I did have some questions, so I rang Computer planet. They answered all my questions and queries and said to ring back if I needed anymore information. I found their service second to none. I was also very impressed with their quick service. My Custom PC was delivered in only 4 days! It arrived in perfect condition and ready to get started. I also found it… Read Full Review

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★★★★★

“Great Customer Service and Computer”

Written on: 17/01/2013

I was browsing the computerplanet website looking for a computer that I could play online gaming with. When I was unsure which computer was best for online gaming I decided to call them and get their opinion. They directed me in the right direction and I am very pleased with my computerplanet experience. I would recommend this site to my family and friends who are looking to purchase a pre-designed computer or even those who are looking to customize. The service alone left me very happy but the… Read Full Review

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★★★★★

“Great Service and Great Computer! ”

Written on: 17/01/2013 by abke (1 review written)

I was really surprised when I saw the review left by lxm1 for Computer Planet, and I have to say that my experience was nothing like that. I browesed the Computer Planet website but ended up calling because I did not know the exact type of computer I needed. I spoke with customer service to figure out the best build for my purposes. The gentleman I spoke with did not think I would use several of the features my husband thought I needed, and he actually saved me money! I really appreciated how I… Read Full Review

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★★★★★

“Great service”

Written on: 17/01/2013 by JacobMoxham1 (2 reviews written)

Great service, I ordered a top of the range gaming PC that I designed myself and received it really fast (within a few days). It is all running perfectly and I can finally play Battlefield 3 on FULL GRAPHICS. That is a really big deal for me. The Sharktoon red gaming case looks fantastic, exactly what I was after. It looks sleek but leaves room for plenty of tinkering in the future which I love to do. Would definitely order from again if I need another computer and will recommend to my best… Read Full Review

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★☆☆☆☆

“Disgusting service!!!”

Written on: 15/01/2013 by lxm1 (1 review written)

Please do not buy a computer from this company!!!!! I wish I had read some reviews online before parting with £1200. I ordered a custom built computer, the order went through, all the parts were in stock. I recieved an email to inform me that my order had been recieved. A week later (6 days) I recieved another email informing me that they had only just started to build my pc. Another full week later (7 days) I recieved an email to inform me that a part was out of stock, and they would have… Read Full Review

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Johnallen's Response to lxm1's Review

Written on: 23/01/2013

I'm currently experiencing similar problems with Computer Planet, except that the order value is around £2,400. My order was placed at the beginning of November, finally delivered halfway through December but ran for barely an hour before dying. It took several attempts to arrange collection for repair and was returned to Computer Planet on 20th December. It's still not out of repair as of today (23/1/13). That's nearly 3 months since originally ordering and paying for the computer!

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★★★★★

“Great experience”

Written on: 28/12/2012

I purchased a pc from computerplanet.co.uk and to be honest I am impressed! My order arrived on time, It is exactly the same as what I ordered. The price is amazing. It's a very good deal ! Also, this company has great customer service. The staff answered all my questions ! I highly recommend this !… Read Full Review

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★★☆☆☆

“Find Another Company”

Written on: 20/11/2012

Maybe I've been unlucky, but at the moment I would not recommend this company to anyone. My PC turned up damaged and it had clearly been dropped although there was no evidence of this on the cardboard packaging ?. I needed this PC urgently for work purposes and was furious when I opened it up to find out it was damaged. So I called Computer Planet immediately to tell them about the damaged PC. They opened a ticket for return/repair. I tested the PC to see if it worked and after… Read Full Review

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★☆☆☆☆

“SHOCKINGLY BAD SERVICE”

Written on: 14/11/2012 by zyao (1 review written)

I ordered a computer WITH monitor, plus an assortment of peripherals. Only the tower arrived and when I tried to contact them the customer service was shockingly bad. No one picked up the phone and twice the call just hung up after I had been waiting for 15-20 minutes. I finally resorted to livechat, the person said he couldn't do anything about this issue, he had to refer my issue to someone else and they would get back to me via email. I told him I'd prefer someone to call me back, he didn't… Read Full Review

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★★★★★

“Extremely Impressive!”

Written on: 31/10/2012 by jspforu (1 review written)

This has been the best experience I have been through ordering a PC. Had them set up a custom built PC for me and I could not be happier! Very fast response time AND shipping. I would highly recommend them to anyone!… Read Full Review

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★★★★★

“Very Impressed”

Written on: 23/10/2012 by lvegasguy (2 reviews written)

I was able to custom build a perfect gaming computer via their website. It was very easy to choose all the options I wanted. There were no hidden costs, and now I have the EXACT computer I wanted. Their customer service department was able to answer all my technical questions. My computer arrived on time, and was packaged professionally. My PC was easy to set up and it performs beautifully. If you are in the market for a computer, I would recommend it… Read Full Review

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★★★★★

“Excellent customer service, fast shipping, superb quality!”

Written on: 31/08/2012 by gamergirl82 (1 review written)

Purchased a high end custom gaming PC and I'm telling you, it can't be beat! As an avid gamer, I find myself buying new computers frequently. And they just never seem to be quite up to par. Not this one though! It runs every game I've thrown at it. Consistently high frame rates, awesome graphic quality, just all around an excellent game play experience. Customer service was excellent during the ordering process and answered all of my questions. Shipping was even quicker than I expected. The… Read Full Review

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★★★★★

“great company and support”

Written on: 26/06/2012 by GregoryF (1 review written)

I purchased my new pc a month ago and it has worked perfectly. I'm a small business owner and time is money. Overall great company, great attitude and great support. Will buy from them again !… Read Full Review

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