Computer Planet Reviews - www.computerplanet.co.uk

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★★★★☆
3.7 / 5
69% of users recommend this
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★★★★★

“Well computer planet is quite the amazing site not...”

Written on: 15/01/2008 by curtcooll (1 review written)

Well computer planet is quite the amazing site not only do they give you what you want if you pay a little extra you can get it delivered on the set date,say before 12 or after depends what's best for you and they are the best to buy from as they got the latest in gaming technology and they let you know about different things, such as if your pc will be delayed they can get any parts that are not in stock within an hour or two quite the amazing company very quick and reliable… Read Full Review

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Computerplanet's Response to 338050_curtcooll's Review

Written on: 20/03/2008

Glad your happy.

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Justwantafairdeal's Response to 338050_curtcooll's Review

Written on: 02/08/2008

I disagree with this review because... I think it is too good to be true, have a look at the rest of the reviews.

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★★★★★

“A very good experience in my opinion. Everything went...”

Written on: 15/01/2008 by 2fast4um8 (1 review written)

A very good experience in my opinion. Everything went very smoothly, really liked the emails they send you to let you know how your pc is doing in the build stages. Will be using them again without a doubt… Read Full Review

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Justwantafairdeal's Response to 2fast4um8's Review

Written on: 02/08/2008

I disagree with this review because... I had to chase them to find out why my base unit was 6 weeks late.

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★★★★★

“I bought a PC from these guys and have had a few...”

Written on: 14/01/2008 by DaveManCI (1 review written)

I bought a PC from these guys and have had a few problems but nothing that wasn't sorted really quickly. The pc itself is great quality and cheapest you will find these components around. For that you can't argue with computer planet.

I'm personally looking forward to buying more pc's from these guys and i will feel safe in doing so!

Also must mention they have a great team at CP and always willing to answer questions that you might fire at them! i know i have hassled them loads for… Read Full Review

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★★★★★

“The price is the main selling point for me, for a...”

Written on: 14/01/2008 by PetMyCarl (1 review written)

The price is the main selling point for me, for a similar build PC at PC world and a few others it was over £300 more and I wouldn't have got to pick a nice case and upgraded a few parts. I'll be buying from Computer planet from now on and I recommend them to everyone :)… Read Full Review

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★★★★★

“I think Computer Planet is cheap ”

Written on: 14/01/2008 by street boy (2 reviews written)

I think Computer Planet is cheap
They emailed me back in 1 day although they don't say an estimated delivery date. Overall it is a really good website… Read Full Review

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Justwantafairdeal's Response to street boy's Review

Written on: 02/08/2008

I disagree with this review because... how can he review them as good if he hasn't even got delivery yet?

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★★★★★

“Great choice if you are looking for a high, medium or...”

Written on: 13/01/2008 by DSElement (1 review written)

Great choice if you are looking for a high, medium or low spec PC with fantastic prices. There are very few Bad Points and i even struggled to find one solid downfall.

Unfortunately my PC was damaged during transit but this is bound to happen to someone and i think the problem may lie with the delivery company. I quickly reported the problem and it was fixed within weeks.

I am very happy with Computer Planet and would recommend them to anyone. They are nice people and have a friendly community… Read Full Review

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★★★★★

“Cheap, great trying to get in contact with, Great...”

Written on: 12/01/2008 by G1ngerN1nja (1 review written)

Cheap, great trying to get in contact with, Great technical help, really helpful throughout build process, very customizable Beats any other computer shop on the internet by far!… Read Full Review

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★★★★☆

“Good company just need to sort out some of my problems...”

Written on: 12/01/2008 by ronline (1 review written)

Good company just need to sort out some of my problems before I am happy. Good systems made, if you somehow have a problem with your pc and have warrenty on it, they will quickly help you.

They have MSN Support that seems to be online a lot and always seems to be there.

They are bringing in new ways of contacting them and ARE improving there customer support from customers feedback to them.

Free pendrive with your purchase

They test your system in two seperate stages and make sure it WILL… Read Full Review

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★★★★★

“My customer experience ”

Written on: 12/01/2008 by stu8520 (1 review written)

My customer experience

This is the set up that I bought:

250 GB SATA HDD UDMA 300 7200 8MB
8 GB DDR2 PC-6400 800 MHZ (4 x 2 GB 800)
XpertVision 512MB NVIDIA GeForce 8600GTS SUPER HDMI PCI-E
AMD ATHLON 64 X2 6400+ 2MB SKT-AM2 (Black Edition)
ANTEC MIDI CASE SONATA III 500W BLACK/MIRROR RET
ASUS SKT-AM2 M2-CROSSHAIR S/L 2000MT/s
MS WINDOWS VISTA HOME PREMIUM 64-BIT
THERMALTAKE BLUE ORB II (CL-P0257)
Internal Card Reader 50-in-1
HIPER POWER 730W LOW NOISE/QUAD SLI READY
10 X USB 2.0… Read Full Review

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★☆☆☆☆

“Ordered my gaming pc which cost 1,500 before...”

Written on: 07/01/2008 by ripstar (1 review written)

Ordered my gaming pc which cost 1,500 before Christmas, received it on time, booted it up fine so far, then installed crysis, tried to play it for my screen to go black. I installed the drivers again but to no avail. Wrote e-mails to computer planet endless e-mails for them to arrange collection with Amtrak. They did not come and collect and told me another day which I agreed. They didn't come, wrote more emails copying and pasting what they promised in previous correspondence, no luck yet… Read Full Review

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★★★★★

“Excellent web page and prices at Computer Planet, I...”

Written on: 07/01/2008 by john554 (1 review written)

Excellent web page and prices at Computer Planet, I ordered a computer then read some reviews on the company - have to say i panicked alot after reading so many bad reviews! having said that though I recieved a brilliant service, all emails answered within 48hrs and constant updates on how the computer was coming along. all in all i was very very impressed, especially as this was just after christmas. My advice is go for it, I think with any large company there are bound to be the odd mishap… Read Full Review

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★☆☆☆☆

“Beginning of December, Computer Planet took my order...”

Written on: 06/01/2008 by Chobe (1 review written)

Beginning of December, Computer Planet took my order and my money over the phone. 1 month later I am still without the PC I ordered. A PC has turned up but not with the items I paid for missing. Killer NIC card...g15 keyboard G9 mouse..I assume not the dual boot operating system (have not switched on the system because of other items missing) and not the items I was offered because they missed the Christmas Delivery deadline. A working system was not even built by this time)
I have ask for a… Read Full Review

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★☆☆☆☆

“Bought a PC on 27 Sep 07, it's now 24 Nov 07 and still...”

Written on: 24/11/2007 by pprout (1 review written)

Bought a PC on 27 Sep 07, it's now 24 Nov 07 and still haven't got it back after it was returned due to many faults when I first took delivery. It all looks impressive with a testing procedures and results page enclosed, but I have not been happy with the service I received. Graphics card was faulty and the keyboard was dead. Getting it returned was a nightmare for me and only happened after 2 recorded letters sent to them.
I found the T&Cs made if difficult for me personally to get my money… Read Full Review

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Dan452007's Response to pprout's Review

Written on: 28/11/2007

I disagree with this review because as I've used this company 3 times and never had any kind of problem.
<br/>
<br/> I don't think you purchased telephone support? each time I buy a system from them I choose the telephone service as an add on. Did you choose it?

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Pprout's Response to pprout's Review

Written on: 29/11/2007

Telephone Support is for advice on operating systems/software etc. You shouldn't have to pay extra to get hardware faults resolved on a newly issued PC. Any item bought by a consumer should be of Satisfactory Quality and Fit for Purpose under the Sale of Goods Act, and my PC was certainly not either. Consumer Direct and Trading Standards agree with me. It's only because of Computer Planet's written T&Cs that I was forced to get them to make good this PC, otherwise I would have claimed my money back, even using the Small claims court if necessary. They have twice said that it has been dispatched back to me, but I still haven't got it. They have replied by email saying that they can't give an accurate dispatch date due to the lengthy testing process!!!
<br/>I stand by my original review, and as you can see there are many other reviewers who feel the same.

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★★★★★

“I am very happy with Computer Planet. I got my PC on...”

Written on: 06/10/2007 by john1980 (1 review written)

I am very happy with Computer Planet. I got my PC on time, and it was delivered safely. It has worked fine from day one. It was a cheap package, so I can't complain about the service. I have only needed to speak to technical support once, and they replied to my email very quickly… Read Full Review

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☆☆☆☆☆

“I bought a computer from them on 24th of March....”

Written on: 26/04/2007 by Sunnyeka (2 reviews written)

I bought a computer from them on 24th of March. Received it after a week. They inserted twice cheaper processor as far as I am aware, wrong optical drive and card reader was missing at all. Started complaining next day after receiving my order and no solution has been proposed so far. Thats unhelpful in my opinion therefore I do not recommend Computer Planet… Read Full Review

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John1980's Response to Sunnyeka's Review

Written on: 06/10/2007

ebay link you talk about doesn't seem to be active or they don't sell on ebay? The review seems too old to help future customers. I didn't check this review site before I placed my order, but I didn't have any problems with Computer Planet.
<br/>
<br/>Maybe this review should be updated to help future people?

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John1980's Response to Sunnyeka's Review

Written on: 21/10/2007

Yeah, I guess every company has some customers who are unhappy

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Sunnyeka's Response to Sunnyeka's Review

Written on: 10/10/2007

I guess you are lucky to have a smooth transaction with them. I checked their User ID on eBay, as you said, they are no longer registered users, but you can still read info about their transactions they had. I am glad to hear that there are people happy about their service. But it does not mean I can not tell my opinion about the nightmare I had with them. They still did not do anything about their mistake, although it's been 7 months since I purchased PC. I just gave up. I simply would not recommend them to anyone. But it is entirely up to each person. I would change my mind if they called me and said they want to fix their error.

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★☆☆☆☆

“I ordered a PC with Computer Planet in the middle of...”

Written on: 31/03/2007 by Vimster87 (1 review written)

I ordered a PC with Computer Planet in the middle of February 2007. They didn't send me a confirmation email, so I sent them an email a week later asking whether they got the order etc.
They replied; and in this email, they said I would get the computer in a week.
At the end of the week there was still no computer. The end of the week after... and surprise, still no computer!
I am buying my computer from somewhere else, 5 weeks after ordering one from Computer Planet!… Read Full Review

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★★★★☆

“I recommend anyone to buy from computer planet but...”

Written on: 21/03/2007 by scottfamily32 (2 reviews written)

I recommend anyone to buy from computer planet but ring them to buy your system as the price they gave me was £40 cheaper than I was quoted on the website… Read Full Review

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★☆☆☆☆

“A nice competitively priced website, however I was...”

Written on: 08/03/2007 by clarkyboy (3 reviews written)

A nice competitively priced website, however I was unhappy with my experience... I had to wait weeks for contact from them. Emails and phone calls went unanswered for a long time and I was frustrated when I eventually got through to them. Therefore I found this unhelpful and I do not recommend Computer Planet… Read Full Review

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☆☆☆☆☆

“I bought a PC in from these guys in October 2006, it...”

Written on: 27/02/2007 by astir78 (1 review written)

I bought a PC in from these guys in October 2006, it arrived 1 week later than I expected and without the monitor which arrived 2 days later. The DVD drive, fans and front USB port were not plugged in! In November the VGA card failed. Eventually sent system to Computer Planet for repair. Three weeks later (now February 2007) including a week of no response to emails as far as I am aware... I received my system back but with a DVD ROM instead of a DVD RW! Still attempting to get my DVD RW back!… Read Full Review

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★☆☆☆☆

“Computer Planet can deliver on time, all be it to the...”

Written on: 16/01/2007 by chrisdicks1777 (1 review written)

Computer Planet can deliver on time, all be it to the wrong address.

The PC I got from them has never worked, and I'm struggling to get in touch with them… Read Full Review

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