Written on: 12/01/2008 by ronline (1 review written)
Good company just need to sort out some of my problems before I am happy.
Good systems made, if you somehow have a problem with your pc and have warrenty on it, they will quickly help you.
They have MSN Support that seems to be online a lot and always seems to be there.
They are bringing in new ways of contacting them and ARE improving there customer support from customers feedback to them.
Free pendrive with your purchase
They test your system in two seperate stages and make sure it... (read more)
Written on: 12/01/2008 by stu8520 (1 review written)
My customer experience
This is the set up that I bought:
250 GB SATA HDD UDMA 300 7200 8MB
8 GB DDR2 PC-6400 800 MHZ (4 x 2 GB 800)
XpertVision 512MB NVIDIA GeForce 8600GTS SUPER HDMI PCI-E
AMD ATHLON 64 X2 6400+ 2MB SKT-AM2 (Black Edition)
ANTEC MIDI CASE SONATA III 500W BLACK/MIRROR RET
ASUS SKT-AM2 M2-CROSSHAIR S/L 2000MT/s
MS WINDOWS VISTA HOME PREMIUM 64-BIT
THERMALTAKE BLUE ORB II (CL-P0257)
Internal Card Reader 50-in-1
HIPER POWER 730W LOW NOISE/QUAD SLI READY
10 X USB... (read more)
Written on: 07/01/2008 by ripstar (1 review written)
Ordered my gaming pc which cost 1,500 before Christmas, received it on time, booted it up fine so far, then installed crysis, tried to play it for my screen to go black. I installed the drivers again but to no avail. Wrote e-mails to computer planet endless e-mails for them to arrange collection with Amtrak. They did not come and collect and told me another day which I agreed. They didn't come, wrote more emails copying and pasting what they promised in previous correspondence, no luck... (read more)
Written on: 07/01/2008 by john554 (1 review written)
Excellent web page and prices at Computer Planet, I ordered a computer then read some reviews on the company - have to say i panicked alot after reading so many bad reviews! having said that though I recieved a brilliant service, all emails answered within 48hrs and constant updates on how the computer was coming along. all in all i was very very impressed, especially as this was just after christmas. My advice is go for it, I think with any large company there are bound to be the odd... (read more)
Written on: 06/01/2008 by Chobe (1 review written)
Beginning of December, Computer Planet took my order and my money over the phone. 1 month later I am still without the PC I ordered. A PC has turned up but not with the items I paid for missing. Killer NIC card...g15 keyboard G9 mouse..I assume not the dual boot operating system (have not switched on the system because of other items missing) and not the items I was offered because they missed the Christmas Delivery deadline. A working system was not even built by this time)
I have ask for a... (read more)
Written on: 24/11/2007 by pprout (1 review written)
Bought a PC on 27 Sep 07, it's now 24 Nov 07 and still haven't got it back after it was returned due to many faults when I first took delivery. It all looks impressive with a testing procedures and results page enclosed, but I have not been happy with the service I received. Graphics card was faulty and the keyboard was dead. Getting it returned was a nightmare for me and only happened after 2 recorded letters sent to them.
I found the T&Cs made if difficult for me personally to get my money... (read more)
Written on: 06/10/2007 by john1980 (1 review written)
I am very happy with Computer Planet. I got my PC on time, and it was delivered safely. It has worked fine from day one. It was a cheap package, so I can't complain about the service. I have only needed to speak to technical support once, and they replied to my email very quickly. (read more)
Written on: 26/04/2007 by Sunnyeka (2 reviews written)
I bought a computer from them on 24th of March. Received it after a week. They inserted twice cheaper processor as far as I am aware, wrong optical drive and card reader was missing at all. Started complaining next day after receiving my order and no solution has been proposed so far. Thats unhelpful in my opinion therefore I do not recommend Computer Planet. (read more)
Written on: 31/03/2007 by Vimster87 (1 review written)
I ordered a PC with Computer Planet in the middle of February 2007. They didn't send me a confirmation email, so I sent them an email a week later asking whether they got the order etc.
They replied; and in this email, they said I would get the computer in a week.
At the end of the week there was still no computer. The end of the week after... and surprise, still no computer!
I am buying my computer from somewhere else, 5 weeks after ordering one from Computer Planet! (read more)
Written on: 21/03/2007 by scottfamily32 (2 reviews written)
I recommend anyone to buy from computer planet but ring them to buy your system as the price they gave me was £40 cheaper than I was quoted on the website. (read more)
Written on: 08/03/2007 by clarkyboy (3 reviews written)
A nice competitively priced website, however I was unhappy with my experience... I had to wait weeks for contact from them. Emails and phone calls went unanswered for a long time and I was frustrated when I eventually got through to them. Therefore I found this unhelpful and I do not recommend Computer Planet. (read more)
Written on: 27/02/2007 by astir78 (1 review written)
I bought a PC in from these guys in October 2006, it arrived 1 week later than I expected and without the monitor which arrived 2 days later. The DVD drive, fans and front USB port were not plugged in! In November the VGA card failed. Eventually sent system to Computer Planet for repair. Three weeks later (now February 2007) including a week of no response to emails as far as I am aware... I received my system back but with a DVD ROM instead of a DVD RW! Still attempting to get my DVD RW... (read more)
Written on: 16/01/2007 by chrisdicks1777 (1 review written)
Computer Planet can deliver on time, all be it to the wrong address.
The PC I got from them has never worked, and I'm struggling to get in touch with them. (read more)
Written on: 18/05/2006 by hazeldinka (6 reviews written)
Computer Planet looked good and prices are competitive, however due to my experience I do not recommend this online computer shop... They sent an order confirmation and took the money from my credit card then phoned and said the price was incorrect. Expected delivery date came for me and went, then another. Then we find that they charged us twice within three days for the same system it seems so I will go into further investigation... (read more)
As rated by real users
" Great product, did come a bit late " Read More
" THE BEST YET. " Read More
" Excellent company " Read More
Written by rwcwilson
" Happy with my purchase " Read More
" Perfect for travel " Read More