Experian Credit Report Reviews - www.experian.co.uk

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★★★★★

“Very useful !”

Written on: 25/06/2012

Great Site, Good Advice, Excellent information cant complain!… Read Full Review

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★☆☆☆☆

“Outdated reports and for a data company, they cant add up!”

Written on: 20/06/2012 by gandalfthewizard (2 reviews written)

I requested a copy of my report as i applied for a mortgage and they said they could not lend the amount i needed as i owed money elsewhere. I paid off all the money outstanding almost two months ago and yet they still show this as outstanding despite the date on each record showing it was updated twice since i signed up. I spoke to my card sullier to ask why their record was not accurate and they said that they definately updated the balance to zero and Experian were at fault. I emailed… Read Full Review

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★☆☆☆☆

“Membership Con”

Written on: 16/06/2012

I took up the 30 day free membership with experian and cancelled after 2 months as I felt that the price was not worth the service. When the final cancellation date arrived, I received an email from them saying goodbye with details on how to reactivate the account in future. Less than 24hrs later an other email arrived warning me of a change in my credit report that maybe fraudulent or a change in credit details. It advised me to log back into my account to check my details. BEWARE! If you… Read Full Review

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★★★★★

“Helped me get a Mortgage”

Written on: 01/06/2012

I joined Experian a few month ago - i don't have any bed credit history - but i learned a great deal on how to improve my score. Turns out my score was 'fair' at 806 due to the high utilisation of my available credit - my credit card was at around 75%. So i paid 400 a month into the card for two month - and my credit score is now 904 (Good) - I applied to the Halifax a month ago - and i move into my new house next Friday.. I'll be keeping this service for a while longer.. great resource… Read Full Review

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★☆☆☆☆

“Inaccurate information in almost all parts. ”

Written on: 20/05/2012 by matavin (1 review written)

I have been using the website for over 4-5 months now to try and gain a better understand of my financial situation and to improve my score. Every month my score fluctuates massively. I have no debts or arrears and have been produced a poor score several times a month. I looked further in to this and two major companies have wrong information about me. I have an ORANGE account history when it was actually another family member, I am shown to owe LLoyds bank £180+ for a credit card I do own… Read Full Review

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★☆☆☆☆

“Sounds Dodgy”

Written on: 06/05/2012

I had every intention in signing up with experian credit but after looking at the reviews i'm glad i didn't. I have invested £2 in the paperwork contaning my report instead. However for a free credit report for life try noddle.co.uk i have never had a problem with this company and the customer service is fantastic. Hope this helps… Read Full Review

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★☆☆☆☆

“Not accurate information”

Written on: 04/05/2012

I am a sole trader, not limited who pay my invoices on time and have been trading for over eight years without any problems (thankfully). I am a fully legitimate business and for the life of me I can not understand why experian give info to potential suppliers and tell them I am a caution (red warning). I have written to experian they have no information on my company? So how can they give a report??? This is not accurate and I have told them this and I am presently awaiting a phone call to… Read Full Review

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★☆☆☆☆

“Giving wrong info to the banks”

Written on: 27/04/2012 by monkey80 (1 review written)

1 star is too many to give, it should be big fat 0! I have recently applied for a basic bank account (yes, my credit is bad) and I have been declined because experian said to the bank that I am not registered in my electoral. I am, 2 days ago I have received a letter to vote and have even called my coucil to check if there is a mistake on their side. Looks like experian doesn't care that they ruin people's lives!!! stay away and appeal with your bank and asked them to use different credit… Read Full Review

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★☆☆☆☆

“Naughty, Naughty Experian!”

Written on: 23/04/2012 by jasoncooke93 (48 reviews written)

See my Equifax review for the sheer hassle experienced trying to clean up defaults on my credit file that were added in error. Experian were a bit better on the support front, at least they pick up the phone in the UK. It doesn't get much better though... I worked tirelessly for 5 months to get 2 incorrect defaults removed from my Experian credit file (approx 20 phone calls, 15 emails, 10 letters) and having been fixed 'Satisfied' for about 7 days, it reverted back to show an outstanding… Read Full Review

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★☆☆☆☆

“scam”

Written on: 21/04/2012 by parsnip12 (1 review written)

I recently joined Experian .co.uk and got a credit score of 811 according to experian that is good, so i decided as i dont have a credit card i would apply for one and use the company experian recommend in their what card is good for you section. So you can understand how i felt when i was declined for a card and note saying if you have been declined write to experian and get a copy of your credit report. WHAT is the point of being a member and doing what they recommend when it does not… Read Full Review

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★☆☆☆☆

“Price Gone up!!!! Stay away!!!”

Written on: 16/04/2012

Normally I don't leave reviews but this time I thought I should really let others know how I feel. I just got One line for all of you out there "Stay away from experian's online credit report service". The price has gone up from £6.99 to £15.99 for some reason. So don't bother instead order the £2 paper copy of your report… Read Full Review

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★☆☆☆☆

“Rubbish and misleading”

Written on: 11/04/2012 by laurieannuk (1 review written)

I went in to renew my membership - I guessed that I wouldn't get the free trial again - and got a shock when I saw it was £14.99! This looks to have doubled in price over the past few years. Not only that, but at least £6.60 of this is for an insurance that I do not want or need - and you can't remove it. I thought I would e-mail them for some feedback and couldn't find any contact details where I could send a free text e-mail on the site - just go into categories that did not apply. It… Read Full Review

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★☆☆☆☆

“Rip-Off!”

Written on: 25/03/2012

No answers from the poorly trained staff. Promises of call backs 6 times and no one ever has. Clean report from their website but finance companies are seeing something different. What is the point of a report for the user and different one for the finance companies. I actually had fraudulent activity on my history which had been marked as such. I had to get a financial institution to do it as experian claimed they could not. Their reports never indicated any of the information. Total… Read Full Review

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Guest's Comment

Written on: 08/04/2012

Hey i just read your comment about finance companies are seeing different then what your seeing but they can using equifax or call credit to view your profile and they must tell you and explain you in letter where they get this information then contact experain Email them best way is and leave rest to them happened to me couple of times incorrect information they have been giving by Bank so i contact them then i email experain and they have updated for me took couple of weeks because they need to get response from where you having problems they can't just take your words against them so they have to heard from both parties if your correct then experain will update for your after confirm from finance company but they will update for example now it's 8th of April now fiance company willing to do but will update on the 25th of April it will show on your date updated as 25th of April happened with me works for me get approval for a Credit card with out any hassle
and you should sign up for noodle credit https://www.noddle.co.uk/ free for life plus it's thre from call credit one of three credit agency bank use it to view your profile it's free for a life and if there's some thing different let experian now and let noodle now email them and they will correct for you don't ring them never do most of time people answering not good as people working on office desk they look in to it hardly answer phone call 50 times more salary how answering phone calls and so they don't want pay them more do they so they read your emails hardly reply but do there work when ever had problem over the phone never been solved but with email it have been solved i hope folks you understand me! thanks

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★☆☆☆☆

“Milk&more”

Written on: 22/03/2012

I was amazed to find that my application to Milk&more - the online system for dealing with my milkman - was declined because of Experians assessment of my application details!! What next - Experian stopping me breathing in air? I guess I'll just have to go back to the traditional method of ordering things by note paper and paying by cheque… Read Full Review

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★☆☆☆☆

“Credit Expert aka Experian taking money for no help at...”

Written on: 26/02/2012

Hi, I joined credit expert (experian) in the first week of january 2012 as advised by a high street bank to obtain a credit report. I sent my credit report to the bank who then asked me to add a notice of correction to my credit file so they can put in a request for me to obtain a mortgage. Upon registering I found that my credit score was being affected by a default which I incurred whilst at university and my current credit card balance, I cleared my credit card balance and the score… Read Full Review

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Guest's Comment

Written on: 28/03/2012

I too Hate this company ..to fullest.. worse...paying monthly for no use..

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★☆☆☆☆

“Financial Scam ”

Written on: 16/02/2012 by Scamhunter (1 review written)

Credit experts gives wrong advise totally opposite to the bank suggestion. Make unacceptable excuses to take the rating down. Its look like we buy the credit score. They ask me to be a member with a payment of 15 pounds a month, Gave me a good score when i decided to cancel the membership they downgraded my score with no reasons. Absolutely Scam. Trading standard has to jump in… Read Full Review

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★☆☆☆☆

“social networking page to be set up in next couple of...”

Written on: 09/02/2012

Please join the fight to get Experian and its unfair charges exposed by liking the page. Once we have enough support we can do something to change the way they operate. In the states some years ago-they paid back peoples fees because there were complaints made-lets do the same here… Read Full Review

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Michya's Comment

Written on: 14/02/2012

How can this be done?

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★☆☆☆☆

“SCUM!”

Written on: 30/01/2012 by ascaheat (1 review written)

I cannot believe ths is advertised on the TV as a reccomeded credit report site. Irt is dispicable to see such companys being allowed to 'do business' and take advantage of individuals who only but there trust in the media!!! MY advice is if they offer you credit take it and be sesible if they dont then just take that as you have a rubbish credit!!!! DONT WASTE UR MONEY!!… Read Full Review

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★☆☆☆☆

“Disappointing and disgusting”

Written on: 16/12/2011 by Disgusting (1 review written)

When you decide to cancel membership with this company (within a few days of registering) they only give you £6 membership back and not your full £14.99. They took the full money out of my bank account straightaway but will take 5 days to put the poorly insurance sum of £6 back. Appalling company, rude staff, I have nothing good to say about this company. Unbelievable to think they can treat customers like this… Read Full Review

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Guest's Response to Disgusting's Review

Written on: 18/12/2011

That sounds like an insurance cooling off - you wouldn't get the full amount for the membership as you would have used other features they provide. Because you're no longer covered for insurance you've paid for, they'll return that sum to you.

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★★★★★

“i been with credit expert for almost 5 years”

Written on: 20/11/2011 by chictouch (1 review written)

hi there ibeen with credit expert for over 5 years i am very happy and they help me to manage all my credit cards and my score from 406 coming to 908 and now if i want apply for anything first i check my score .for £14 a months is worth it.happy customer mitra… Read Full Review

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