Handtec Reviews - www.handtec.co.uk

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★★★★☆
4.1 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Fantastic Customer Service”

Written on: 09/02/2012 by Tetlee (1 review written)

Chose Handtec on the basis they offered the N9 64GB at the cheapest price and within the UK(unlike some online stores that pose as UK based but are not). Had a fault with the phone but found Handtec customer support to be extremely helpful and refund was received the same day they received my return. Highly recommend this company and will be ordering from them again once they re-stock the N9 64GB! Top notch!… Read Full Review

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★★★★★

“Excellent service”

Written on: 08/02/2012 by Aldrudge (1 review written)

This is the first time I have used Handtec and I will certainly use them again. I purchased the Garmin Etrex 30 as it was very competatively priced on this site. It's for a Birthday present so time was important. On the website it said, 'Waiting to come in',so I checked with customer service who said there would not be a problem. There certainly wasn't as it arrived the next morning!! I'd ordered it late in the afternoon of the previous day. Excellent service, Thank you… Read Full Review

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★★★★★

“The best online shop in the WORLD!!!!! ”

Written on: 04/02/2012 by Andrik (1 review written)

I purchased new iPhone 4S and received in Russia after 14 days! Bought for 25% cheaper price than it selling in Russia!!! Greate shop!!!… Read Full Review

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★★★★★

“Great price, great communication on delivery and very...”

Written on: 03/02/2012 by aetc (1 review written)

Title covers it. Great price for Oregon 450 GPS. Comprehensive Email & tracking info covering order and delivery. Arrived following day… Read Full Review

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★★★★★

“Superb.....enough said”

Written on: 31/01/2012 by geeman (1 review written)

I was looking to buy a Jabra Sport bluetooth headset, looked on ebay but cheaper and faster delivery with Handtec. Customer service 2nd to none, well impressed. Follow up emails were great. First time ive ever written a review, simply because never been worth it before. Regards, Graham… Read Full Review

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★★★★★

“awesome service,awesome price”

Written on: 20/01/2012

i was looking for a samsung galaxy nexus and i stumbled upon handtec via a popular search engine and im so glad i did.the web site is very good goes into a lot of details about all the items on there.then was the super low price,with the vat removed the phone was only £409,quite a lot cheaper then i could find anywhere else.a quick e mail to the support team to check the vat was removed at the point of sale and a quick reply to confirm it was.so i ordered the phone in the early hours of… Read Full Review

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★☆☆☆☆

“swindlers”

Written on: 13/01/2012 by mynameishere (1 review written)

Shop does not deliver the phone for the past two months. To all the requirements to return the money meets the standard requirements. I do not recommend anyone to use the store, if you value your money. These crooks!… Read Full Review

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★★★★★

“Satisfied customer”

Written on: 21/12/2011 by Resiak (1 review written)

After a couple of abortive attempts to order in time for Christmas from other web sites(including the one who shall be nameless,but take their name from a South American river!),tried our luck with Handtec. Goods arrived two minutes before predicted time the following morning.We were kept informed about the progress of our order by e-mail and text. What more could you ask for?… Read Full Review

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★☆☆☆☆

“Have to agree with other reviewers - complete liars!”

Written on: 20/12/2011 by GaryC1979 (1 review written)

I spoke to their sales advisor who went and supposedly got the item I wanted from the warehouse and confirmed it was the right item and that it was in stock! Great I thought so placed my order on the 9th December expecting it to be dispatched within a couple of days . . . 20th December I finally get an email to say that the item has been dispatched by First Class post (having already emailed them and been told on the 19th December that it had already been dispatched). This is a Christmas Gift… Read Full Review

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★★★★★

“Review of Handtec - www.handtec.co.uk”

Written on: 07/12/2011 by Ecgeniy10 (1 review written)

I wanted buy Motorola Defy + - but it's a problem in our country, because Motorola not officially presents on our market. I found few alternatives - shops in United Kingdom, Germany, other EU countries. I see websites and found good price in Handtec. I called to customer's support and (without long waiting on auto-answers ) hear correct answers on my questions about shipping to my country and payment methods. Very satisfied. At the night I pay for this phone and next day received a… Read Full Review

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★★★☆☆

“Great... until you have a query...”

Written on: 19/11/2011 by donnayoung263 (2 reviews written)

I thought Hantec's website was really good, prices were the best I could find and my watch arrived very quickly, but when I emailed with a problem they fobbed off my first email with a patronising excuse and then didn't even reply to my second email. I therefore spent my money at Amazon instead!!… Read Full Review

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★★★★★

“Great Job!”

Written on: 15/11/2011 by danjah (1 review written)

The second time I made a purchase at this store and was pleasantly surprised by the speed of service. Shipment occurred on the day of order. This turn of events could not but rejoice. And then it was for the postal service - the smartphone had to deliver to Mother Russia. Upon receipt found that branded box with the phone inside was not opened and well packed in bubble wrap. The quality of the product once again on top. What strikes me in this store is the extremely low price of smartphones and… Read Full Review

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★☆☆☆☆

“usb cable wrong information on Handtec's web advert”

Written on: 11/11/2011 by mentaliss (1 review written)

supplied me a usb cable with a mini connection for my garmin..... it has a micro connection...returned product at my expense, they after my phone call promised me a full refund) have not credited my costs in full, informing trading standards at peterbrough... DONT BUY FROM PEOPLE WHO DONT KNOW WHAT THEIR SELLING!… Read Full Review

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★★★★★

“Refreshingly SUPERB!!”

Written on: 07/11/2011 by ian.wh1tty (1 review written)

Its a shame but nowadays it seems customer service is second rate to price and volumes but not with Handtec! I have ordered from them twice in the last week and found the service refreshingly superb... The website is clear and easy to use, payment simple and delivery extremely prompt. Handtec's online assistance is also immediate, accurate and essentially helpful. I would order from Handtec before anyone else if they have what I need and will certainly be recommending them to friends and… Read Full Review

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★★★★★

“Hantec Five Star Service”

Written on: 26/10/2011 by speedmaster58 (1 review written)

Great website with loads of information, very competetive prices and a delivery and customer service that is second to none! They emailed me with delivery date & then on the day gave me the delivery time of between 14.30 & 15.30 and the delivery guy turned up bang on 14.30.. five star service, well done… Read Full Review

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★★★★★

“I am very satisfied”

Written on: 19/10/2011 by MammadovAdil (1 review written)

Hi All. I live in Azerbaijan and I have purchased HTC Sensation from handtec.co.uk. I thought that delivery will took about five days. But I got my phone in two days - I ordered on Monday and got my phone on Wednesday. I didn't expected it to be this quick. Customer Services is also great. I have asked a lot of questions and they asked each of them at same day. Also I had some troubles with my shipment address and my order must be delayed, but they helped me and solved this problem for me at… Read Full Review

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★★★★★

“Great shop”

Written on: 10/10/2011 by unfnknblvbl (1 review written)

I have bought phones from Handtec three times in the past two years, and they will probably be who I buy my next handset from, too. They offer very low prices and the delivery is always speedy. My second phone got held up at Customs in Australia over the weekend, but it was made up for my my third phone being delivered two days early! (not that Handtec have anything to do with that, but it's still nice) I've been very happy with each of the phones I have purchased, so I have not yet had to… Read Full Review

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★★★★★

“Great service”

Written on: 02/10/2011

I have recently bought a new HTC phone for the cheapest price that I could possibly find on the internet. It arrived the next day, even though I only paid for a standard 2-3 days delivery. I even got messages to my email and mobile what time it will be delivered, so I didn't have to wait for it at home all day. My new phone has been working perfectly fine for the last couple of weeks. I got it with 2 years manufactor's warranty, the only thing nott included was a receipt of purchase. So I… Read Full Review

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★★★★★

“Fantastic, do not go anywhere else!!!!!”

Written on: 22/09/2011 by anantsavani (1 review written)

I don't normally bother wring reviews, in fact this is the first one I have ever written, but the guys at Handtec were so brilliant, I just had to make sure they were given credit for such a perfect service. I ordered a Blackberry Bold 9900, which they processed and delivered within 24hrs. They sent tracking information whch was accurate, including a 1hr notice, which was brilliant. The phone developed a fault (no fault of Handtec mind you!) WhenI called them the service was even better than… Read Full Review

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★★★★★

“Fast and quality delivery in Moscow”

Written on: 09/09/2011 by Miroman (1 review written)

For the first time used the services of Handtec. Got one of the first Samsung Galaxy S2 White in Moscow. The payment was 31.08. Sent the next day. 3.09 - item was already in Moscow. Packed as expected. My wife is very happy… Read Full Review

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