Handtec Reviews - www.handtec.co.uk

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★★★★☆
4.0 / 5
77% of users recommend this
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★★★★★

“Wow! I ordered the Nexus S phone late one Saturday...”

Written on: 23/05/2011

Wow! I ordered the Nexus S phone late one Saturday night. I also paid £6 delivery to get a "next business day, before 12" delivery service. Of course I was expecting the order to be processed on Monday morning and dispatched that day for a Tuesday a.m. delivery. I got an email on Sunday telling me my item would be delivered Monday, with full tracking information - it even said if I logged on on Monday morning I would get a 1 hour time slot! And so it came to pass - phone arrived Monday morning… Read Full Review

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★★★★★

“This was the best price on the 'net but always shown...”

Written on: 23/05/2011

This was the best price on the 'net but always shown taking pre orders
Following a phone call to the offices, I was advised that the delivery time was 2 to 4 days due to the demand.
Satisfied I would not have to wait too long,I placed an order for the unit
at lunch time on a Thursday and it was delivered 10:00 the next day.
Top service, excellent, thank you… Read Full Review

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★★★★★

“Extremely fast delivery and the best price I could...”

Written on: 23/05/2011

Extremely fast delivery and the best price I could find anywhere. Good details of the product on the website. The ability to look at product reviews and FAQs certainly put my mind at rest over some of the uncertainties I had and made me feel more comfortable about placing my order.
Wouldn't hesitate to use HANDTEC again. If only all ordering on line was this simple! Thanks HANDTEC… Read Full Review

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★★★★★

“I liked it. I ordered a Samsung phone Halacha 2. After...”

Written on: 23/05/2011

I liked it. I ordered a Samsung phone Halacha 2. After the official release for sale to get the phone the next day. Very handy to pay for and track the status of your order.

One can only wish the firm to expand types of goods.

Moscow, Russia… Read Full Review

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★★★★★

“Ordered charger cable for Jawbone headset on Wednesday...”

Written on: 19/05/2011

Ordered charger cable for Jawbone headset on Wednesday morning, only selected standard delivery of 2-4 days as not urgent and cost was sensible for price of item. Cable arrived in post next morning. Would certainly use Handtec again and would happily recommend… Read Full Review

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★★★★★

“what a great service! ”

Written on: 18/05/2011

what a great service!
will definitely use handtec again.
delivery was super fast, i'm in australia.
very happy with communication from handtec with updates.
love the product too… Read Full Review

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★★★★☆

“I'll definitely recomend Handtec to everyone, the...”

Written on: 18/05/2011

I'll definitely recomend Handtec to everyone, the phone arrived to my country (Argentina) on time and without any issue. Maybe something to improve is the Customer Service, meaning all the updates I got from my pre order were received after I send them an email or message. If they could keep their customer updated to the latest news by email I'll definitely value Handtec as an 5 star company.

Regards,

Sebastian Moreno… Read Full Review

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★★★★★

“Awesome price and great delivery.”

Written on: 17/05/2011

Awesome price and great delivery… Read Full Review

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★☆☆☆☆

“very bad shop, constantly lied about sending the phone...”

Written on: 17/05/2011 by b00st3r (1 review written)

very bad shop, constantly lied about sending the phone laying on the week ahead.
the answers did not respond, sometimes confused orders.

not suggest here that any order.
lost for a month at the store your product and has not received as a result demanded a refund… Read Full Review

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★★★★★

“Last year I ordered a Garmin from Handtec (cheapest...”

Written on: 12/05/2011

Last year I ordered a Garmin from Handtec (cheapest around by far) and was delivered on time. A few days ago I had to contact Garmin about an issue with it and they have asked for proof of purchase. I'd lost it!

I emailled Handtec explaining that I needed something I could forward to Garmin as proof of purchase and within 3 hours I had a reply with invoice attached as a pdf.

Absolutely fantastic customer service, I will definately use this company again!

My only wish is that they… Read Full Review

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★★★★★

“I liked to buy, serious company. ”

Written on: 11/05/2011

I liked to buy, serious company.
Fast Delivery.
Fine service… Read Full Review

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★★★★★

“I ordered a Garmin DAKOTA 20 together with some...”

Written on: 07/05/2011 by alfonsolanka (1 review written)

I ordered a Garmin DAKOTA 20 together with some accessories from Handtec.
Living far away (Sri Lanka), the delivery in less than a week is quite astonishing! And that included the May 1st weekend on top of this.
Moreover, with high import duties and almost no package getting through 'uninspected', I had asked them NOT to include an invoice in the package (which usually ends up in a favourable estimation from the customs officers here). Handtec responded to this request, and, almost a miracle… Read Full Review

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★★★★★

“great shop! Delivery on-time! ”

Written on: 06/05/2011

great shop! Delivery on-time!… Read Full Review

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★★★★★

“I cannot praise the customer services arm of Handtech...”

Written on: 06/05/2011

I cannot praise the customer services arm of Handtech enough, in particular Carrie - a fantastic employee who made my communication with the company a pleasure.

I had issue with the purchase I had made and as a result of this had to return the goods I had purcahsed on two occassions, the final occasion for a full refund. I would have to say, the issues were not with Handtech but the very poor manufacture of the good purchased.

Carrie facillitated the whole process with charm, good humour… Read Full Review

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★★★★★

“Excellent customer service, which makes a refreshing...”

Written on: 04/05/2011 by willie g (1 review written)

Excellent customer service, which makes a refreshing change, given some of the bad experiences I've had buying stuff off the internet.
Will definately use handtec.co.uk again!


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★★★★★

“Ordered straight after a bank holiday, with next day...”

Written on: 28/04/2011

Ordered straight after a bank holiday, with next day delivery, and received text message the next morning stating the time (to within an hour) I should expect delivery that morning. Turned up perfectly on time. Product is excellent and the price was by far and away the cheapest I'd managed to fine online. Thanks a lot!… Read Full Review

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★★★☆☆

“Handtec; not a bad company & good prices, but severley...”

Written on: 26/04/2011

Handtec; not a bad company & good prices, but severley let down by their delivery company, apparently next day means 'in 2 weeks time, despite appointments, and with no notice'.
Handtec customer service couldn't care less… Read Full Review

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★★★★★

“Good company, with responsive customer service, and...”

Written on: 22/04/2011

Good company, with responsive customer service, and excellent prices. Would be happy to order from them again in the future.

Perhaps one area of improvement would be to more clearly outline more clearly the repair process for those overseas customers who purchase phones. It is particularly important to know that a phone will be reapired swiftly and without hassle, should something go wrong… Read Full Review

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★★★★☆

“Хорошие цены, некоторая задержка с отправкой. Все...”

Written on: 21/04/2011

Хорошие цены, некоторая задержка с отправкой. Все приемлемо, если запастись терпением.

Good prices, some delay in shipment. Everything is acceptable if a lot of… Read Full Review

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★★★★☆

“I am a business user and I have ordered 4 handsets...”

Written on: 14/04/2011

I am a business user and I have ordered 4 handsets from this company over the past 3 months. Service was precise, goods delivered the next day.

I have contacted their customer services by phone and email for invoices and had a response within the hour on two occassions.

The only way that they could improve my experience as a business user is with a 30 day account, If I order another few handsets I shall be asking them for this.

Great service thus far.

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