Handtec Reviews - www.handtec.co.uk

Click here if this is your business
★★★★☆
4.1 / 5
81% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Handtec - www.handtec.co.uk - Ask a question now

Media Gallery for Handtec - www.handtec.co.uk

Handtec - www.handtec.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Outstanding customer service and delivery”

Written on: 05/10/2013 by Retty (4 reviews written)

There are too many cowboys and poor service merchants promising great service and quality products. Handtec is the real deal and I would not hesitate to buy from them in future - in fact I would actively search out products that they sell when deciding which product to buy. Handtec sells hard to find items. In my case I simply wanted a genuine Samsung mobile charger to replace a broken charger. Could I find one anywhere else? Amazing but no. Handtec was the only place to come up trumps. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Dakota 20 GPSr”

Written on: 31/07/2013

Best price on web,very qick delivery.Reccommended.Went on internet for ages trying for agood deal .This was the best I could find. Delivey was the next day(to Northern Ireland).Using the GPO9My choice from several.(No extra charges to 'Highlads and islands' like so many dealers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Garmin GPSr purchase at handtec.co.uk ”

Written on: 03/05/2013 by rosyapple (1 review written)

Bought a Garmin GPSr as an unsealed out of box item. It was cheaper therefore than a BNIB sealed item. Totally impressed with the customer service and the product which was 'as new'. It was delivered 2 days after the Sunday order. The day it arrived I notified the customer service that the package was missing some items that had been listed as included in the deal. The missing items went into the post and were delivered the following day. Impressive and the kind of service we want from… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“REALLY REALLY BAD - STAY WELL CLEAR”

Written on: 23/04/2013 by energylevels (1 review written)

This company is really bad, they have £300 of my money and I have a faulty new phone, zero support, don't reply to correspondence and clearly do not give a TOSS they have supplied me a faulty phone DON'T RISK HANDING OVER YOUR HARD EARNED MONEY TO THEM… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Bluetooth Headphonesl”

Written on: 11/04/2013 by shosti (1 review written)

wanted a set of jabra HALO2,head phones. after a long search found them with handtec at the very best PRICE. so i decided to buy them at 12.15pm on 3-4-2013. to my great supprise they arrived at 10.15 am 4-4-2013 what can i say BUT, best PRICE, very best DELIVERY, and great SERVICE, told all my friends i will definitly purchase from handtec again my thanks to all at handtec yours patrick carpenter… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Several orders from Handtec - excellent!”

Written on: 02/04/2013 by DElsakov (1 review written)

I have ordered from Hantec several times and it was excellent! The customer support working great - all of my question have been closed easily. Unfortunately, one postal had not been delivered (has lost by Russian Post), but Handtec sent me another one and I have recieved ordered items! Negatives: - it is not possible to change / add something / update existent order - you should cancel previous order and create a new one; - the web search on website are not working good... As result, I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“My first dealings with Handtec - excellent”

Written on: 12/03/2013 by Seagull01 (1 review written)

I was looking to buy a Garmin Edge 200, but when I saw that Handtec.co.uk had the Edge 500 for not a lot more, and a good deal cheaper than anyone else, I had to go for it (impulse buy!). It was also so easy to pay through Amazon. After I'd placed the order, I searched and found a few poor reviews online about Handtec so I was a bit worried. When I received an e-mail to say my payment hadn't gone through (my fault - I'd selected an old credit card), I even considered cancelling. I'm so glad I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent ! ”

Written on: 05/03/2013

I had very bad experiences before to contact handtec, that's why I was 'over cautious' and a little bit concern. I must admit that from the very beginning, I explained to them my previous experiences and they were very kind(in particular Nick). I placed the order on 4/3/13 for a Samsung Galaxy Note II - LTE and I received it today (5/3/13) at 9:55 as promised and agreed with Nick. I am very satisfied with the service received from Nick… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Never received item or refund. Very bad customer service.”

Written on: 01/03/2013

I bought a Galaxy S3 and never received it. It's been almost a year and didn't receive a refund, I am being told by the customer service that the claim is still in process. Keep getting the same response as if nothing changed. I recommend not buying from them, cause if your item gets lost in the mail say bye bye to your money!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I recently purchased a Motorola Defy from Handtec. ...”

Written on: 19/02/2013 by DoctorO (1 review written)

I recently purchased a Motorola Defy from Handtec. Within 24 hours of receiving the phone, it started to re-boot constantly. I contacted Handtec and they asked me to return ther device back to them at my cost. In otherwords - I had to pay the cost of return postage and insurance. This is sharp practice for a device that is essentially DOA. Worse than that, instead of just sending me an immediate (new) replacement, they informed me they wanted to 'repair' the phone. 5 days later, I was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Shopping Experience”

Written on: 13/02/2013 by ValueVictim (1 review written)

Excellent, quick and efficient service. Great payment options: I was pleased that I could have used my Amazon account as a quick and easy way to pay. Goods were well packaged and in descent order… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Order never arrived”

Written on: 29/01/2013 by johnnybassoon (1 review written)

After ordering a keyboard and paying through the roof for next day delivery, a week later, I had to ring Handtec, who then explained that the item was not in stock, and 'may be arriving in 2 or 3 weeks'. No refund offered on my postage, no apology, and no clarification on whether i will ever actually receive the item. Avoid these amateurs… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fast Delivery. Good Customer Service. Great Product”

Written on: 24/01/2013 by Arniegeddon (1 review written)

After reading numerous negative reviews about Handtec and reading through the comical website 'Don't buy from handtec.co.uk', I was slightly dubious about using the company. So the reason I did? Firstly you can pay through PayPal. Any company who offers this I am instantly more swayed towards using because of how secure the payments are. If the item had not arrived I could put a claim through PayPal and get my money back. Secondly, they were cheaper then the closest competitor by £30. I order… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“bad customer qulity service”

Written on: 22/01/2013

I have ordered a pair of nokia purity pro handset and placed the order. The next day I received an email asking for more information: a photo of my ID or passport and the bank aothorization number. I gave this information, I could see that this ticket was processed (there is a mark on their website when a trouble ticket has been processed) but no reply. The next I called my bank and asked them to cancel the payment transfer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I don't recommend buying for www.handtec.co.uk at all”

Written on: 25/12/2012 by loaykabli (1 review written)

I made my first order on the 17th Dec 2012 which was a 'Garmin Nuvi 3490LMT' GPS. In a week time I received the device but I bad condition as if its a second hand and not a brand new one. The device was partially damaged and has a black screen problem and the response to the physical touch was weak. Also, there a was a dent at the back of it. I tried contacting Handtec Customer Support but unfortunately no response or replies… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“A great start to online shopping”

Written on: 09/10/2012

I was a bit apprehensive at first, as I felt more comfortable with bricks and mortar stores for high value items. After a fair bit of browsing / comparing sites hantec did instill me with confidence to buy. The live chat, with non scripted responses from real intelligent people, is a breath of fresh air and very much appreciated. The website was clear and easy to deal with lots of info and a simple no hassle purchasing procedure. My phone was delivered in less than 24 hrs for £7. - Very… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fast, Easy, The best price”

Written on: 04/10/2012

I did ordered the Samsung Galaxy Note 2 Sunday 30th September I did received it Tuesday 2nd October before 10 am. I am really happy with this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Online buy Misleading because you need to contact them.”

Written on: 26/09/2012

I found on there website the phone I wanted and cheaper than Amazon. I placed my order with a Visa International issued in France as I did so any times in the UK with companies such as Amazon, Easyjet, NationalExpress,etc (as it said "International", once you passed the security ckecks, you can use it anywhere in the World). But with Handtec, they want to know more personnal details despite my phone call to reassure them. They wasted my time and I have to cancel my order at the end. The fact… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant”

Written on: 25/09/2012 by coolmonk (1 review written)

Thank you for your outstanding customer care and after care. I ordered my device a week ago and was promised to get it late this week. I actually didn't believe what was being said as the device was hardly launched . Great was my surprise as I got it early this week in perfect condition. I called twice as I am not a very passionate person to ask about my device's whereabout. I was handled perfectly in an absolutely professional and friendly matter. The details I asked to know about were passed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good value. Nothing to complain about!”

Written on: 24/09/2012 by zbigniew_rak (1 review written)

Excellent customer service, very helpful. Item as described at a fair price. Very happy with quick and cheap international delivery. Superb service!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview