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Written on: 07/06/2011 by majeed (1 review written)
I have placed an order with handtec, my goods were shipped on Wednesday, June 1st via UPS and received them on Saturday, June 4. the overall experience with the shop was great. the shop issued a refund to me after a price change accrued after my order was shipped. the shipping was really fast and handled with care since I'm from Saudi Arabia. thank you handtec. Abdullmajeed… Read Full Review
Written on: 03/06/2011 by AlanLSmith (1 review written)
I was looking for a new mount for my Zumo 550, the old one having been destroyed when I had an accident on my old bike. I had struggled with a couple of web sites and Garmin customer service to work out that I needed at least three components (Garmin Mount, Ram Mount to connect it to the bike and cable for the electrics). I contacted Handtec yesterday and got talking to Mark, who identified exactly what I needed and at a reasonable price. He promised to get it sent straight away (around… Read Full Review
Written on: 27/05/2011
Overall, I had a positive experience with Handtec. Due to indecisiveness on my behalf, I cancelled my order then reordered again a week later. Contacting their support staff and cancelling my order was very quick, and they were very helpful. Then after ordering again, my order was fulfilled very quickly and shipped in under 24 hours. Absolutely amazing. Only areas where I would like to see improvement would be the information on the website. The for the particular phone that I purchased, the… Read Full Review
Written on: 26/05/2011
I live in Russia. First time bought in this shop. A bit worried when waited the telephone. Appeared all agitations were vain.Packing of telephone was at very high level.I unsealed this packing hardly, to check acquisition.Telephone very much made me happy. Now I will recommend this shop my friends and acquaintances.I want поблагодарить the employees of shop, that went out in a weekend, to process all orders.I want to say… Read Full Review
Written on: 23/05/2011
Wow! I ordered the Nexus S phone late one Saturday night. I also paid £6 delivery to get a "next business day, before 12" delivery service. Of course I was expecting the order to be processed on Monday morning and dispatched that day for a Tuesday a.m. delivery. I got an email on Sunday telling me my item would be delivered Monday, with full tracking information - it even said if I logged on on Monday morning I would get a 1 hour time slot! And so it came to pass - phone arrived Monday morning… Read Full Review
Written on: 23/05/2011
This was the best price on the 'net but always shown taking pre orders
Following a phone call to the offices, I was advised that the delivery time was 2 to 4 days due to the demand.
Satisfied I would not have to wait too long,I placed an order for the unit
at lunch time on a Thursday and it was delivered 10:00 the next day.
Top service, excellent, thank you… Read Full Review
Written on: 23/05/2011
Extremely fast delivery and the best price I could find anywhere. Good details of the product on the website. The ability to look at product reviews and FAQs certainly put my mind at rest over some of the uncertainties I had and made me feel more comfortable about placing my order.
Wouldn't hesitate to use HANDTEC again. If only all ordering on line was this simple! Thanks HANDTEC… Read Full Review
Written on: 23/05/2011
I liked it. I ordered a Samsung phone Halacha 2. After the official release for sale to get the phone the next day. Very handy to pay for and track the status of your order.
One can only wish the firm to expand types of goods.
Moscow, Russia… Read Full Review
Written on: 19/05/2011
Ordered charger cable for Jawbone headset on Wednesday morning, only selected standard delivery of 2-4 days as not urgent and cost was sensible for price of item. Cable arrived in post next morning. Would certainly use Handtec again and would happily recommend… Read Full Review
Written on: 18/05/2011
I'll definitely recomend Handtec to everyone, the phone arrived to my country (Argentina) on time and without any issue. Maybe something to improve is the Customer Service, meaning all the updates I got from my pre order were received after I send them an email or message. If they could keep their customer updated to the latest news by email I'll definitely value Handtec as an 5 star company.
Sebastian Moreno… Read Full Review
Written on: 17/05/2011 by b00st3r (1 review written)
very bad shop, constantly lied about sending the phone laying on the week ahead.
the answers did not respond, sometimes confused orders.
not suggest here that any order.
lost for a month at the store your product and has not received as a result demanded a refund… Read Full Review
Written on: 12/05/2011
Last year I ordered a Garmin from Handtec (cheapest around by far) and was delivered on time. A few days ago I had to contact Garmin about an issue with it and they have asked for proof of purchase. I'd lost it!
I emailled Handtec explaining that I needed something I could forward to Garmin as proof of purchase and within 3 hours I had a reply with invoice attached as a pdf.
Absolutely fantastic customer service, I will definately use this company again!
My only wish is that they… Read Full Review
Written on: 07/05/2011 by alfonsolanka (1 review written)
I ordered a Garmin DAKOTA 20 together with some accessories from Handtec.
Living far away (Sri Lanka), the delivery in less than a week is quite astonishing! And that included the May 1st weekend on top of this.
Moreover, with high import duties and almost no package getting through 'uninspected', I had asked them NOT to include an invoice in the package (which usually ends up in a favourable estimation from the customs officers here). Handtec responded to this request, and, almost a miracle… Read Full Review
Written on: 06/05/2011
I cannot praise the customer services arm of Handtech enough, in particular Carrie - a fantastic employee who made my communication with the company a pleasure.
I had issue with the purchase I had made and as a result of this had to return the goods I had purcahsed on two occassions, the final occasion for a full refund. I would have to say, the issues were not with Handtech but the very poor manufacture of the good purchased.
Carrie facillitated the whole process with charm, good humour… Read Full Review
Written on: 04/05/2011 by willie g (1 review written)
Excellent customer service, which makes a refreshing change, given some of the bad experiences I've had buying stuff off the internet.
Will definately use handtec.co.uk again!
… Read Full Review
Written on: 28/04/2011
Ordered straight after a bank holiday, with next day delivery, and received text message the next morning stating the time (to within an hour) I should expect delivery that morning. Turned up perfectly on time. Product is excellent and the price was by far and away the cheapest I'd managed to fine online. Thanks a lot!… Read Full Review
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