The Car People Reviews - www.thecarpeople.co.uk

★★★★★
4.6 / 5
2098
91.7% of users recommend this
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  • Value For Money

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★★★★★

“Excellent customer experience”

Written on: 20/05/2016 by MartinBooth1 (1 review written)

Just bought my 2nd car from the car people the last one 5 years ago and have just traded it in for another. We used to live in the north west but moved to Cambridge a year ago and had been looking to buy a car with no success so decide to drive back to the car people and found a perfect car for our needs. The experience was exceptional loads of choice no pushy salesmen and freedom to look around, we placed a deposit on a Renault Captur, a week later we set off back up the A1 to pick up the new… Read Full Review

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★★★★☆

“Great company”

Written on: 20/05/2016

Would buy a car from car people again from start to finish they were great no hassle from sales people you can look around without any problem… Read Full Review

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★★★★★

“No pressure, great experience ”

Written on: 09/05/2016

I don't normally write reviews, but Car People in Wakefield were great! There was no pressure put on us and I thoroughly enjoyed the professional experience. Would recommend them to anyone who wants a stress free purchase to buying a car… Read Full Review

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★★★★★

“reliable service”

Written on: 08/05/2016 by citigo (1 review written)

Great customer service the handover was on a personal level, everything was explained nothing was to much trouble. Great choice of cars with good prices I looked on line and I could not find the same car at that low price even the car dealership where selling the same car for a thousand pounds more I would definitely buy from the car people again. The only negative point was if I wanted to buy the car the same day or next day I was not able to I had to wait for a handover slot however I was… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 08/05/2016 by eqLarsen414 (1 review written)

From the start the staff were hands off but very helpful when needed. You could test drive there and then with no fuss. The handover was excellent. Brilliant service. Recommend to family and friends… Read Full Review

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★★★☆☆

“No deposit refund”

Written on: 07/05/2016 by Saraw7 (1 review written)

I have spoken to numerous staff in the manchester dealership; at least 6 times i have been promised that the deposit i paid would be refunded and had been processed and yet i still have not received it! When i initially paid the deposit i was told it would be paid back the day i collected the car. Over two weeks ago.. I have even spoken to managers and yet it still has not been resolved… Read Full Review

Thecarpeople's Response to Saraw7's Review

Written on: 09/05/2016

We understand that your deposit was refunded on the 4th May and can take up to 5 working days for it to show in your bank account. We appreciate your frustrations and offer our sincere apologies for the delay in getting your deposit back to you.

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★★★★★

“Collecting my car”

Written on: 06/05/2016

Excellent experience when collecting my car from the Wakefield Car People. The customer service could not have been better. Efficient, friendly, helpful, organised, on a cold rainy friday the young man really cheered me up and made the whole process a pleasure… Read Full Review

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★★★★★

“Great, easy and stress free experience”

Written on: 06/05/2016 by sarahdoogan (1 review written)

A friend and I went to the Aston-under-lyne branch and had a look around with no hassle and with ease. After a while the person I dealt with approached us and assisted us and took time out to find out what I was thinking and looking for in a car. He was fantastic! He knew his job, cars and about customers. From going into the car supermarket, finding the car, test driving and organizing paperwork it was a delight to be there. Thank you for finding the Fiesta. I can honestly say I think… Read Full Review

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★★★★★

“If I could give 10 Stars I would”

Written on: 05/05/2016 by CarolAArnold (1 review written)

After visiting a Citroen Main Dealer in Rotherham & getting a very negative response, we decided to call at the Car People in Sheffield. We had no idea what to expect as we had only seen the advert on TV. On entering the Sales Area we immediately felt Comfortable, we were approached by a member of Staff who asked if we needed help. He was not a Typical Car Salesman & he seemed genuinely happy to help. We were looking for a Car for my Stepson who had passed his Test the day before & had set his… Read Full Review

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★★★★★

“Amazing reliable service ”

Written on: 04/05/2016 by Mrswallis1 (1 review written)

My husband and myself have been buying cars from the car people for the past 10 years and we wouldn't go elsewhere now! We only decided to sell our beloved Bmw 1 series after having our second baby and being realistic we needed more of a family car! the sales team were very helpful with finding us a car and giving us advice when we weren't sure what to do! I love the aspect of not feeling pressured into making any purchases! We finally decided on a quashqui and couldn't be happier! We will… Read Full Review

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★★★★★

“Great customer service and would definitely recommend...”

Written on: 03/05/2016 by Andy070190 (1 review written)

Great customer service and would definitely recommend to friends and family I didn't feel pressured in to buying something I didn't want and when I did find the car for me they did everything to help… Read Full Review

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★★★★★

“Great service and love the car (and the price!)”

Written on: 29/04/2016 by Kessa123 (1 review written)

Really happy with the 4th car we have now bought. Really simple process, we got a fair part ex price and really happy with the car we bought. Very strightforward and were able to collect after two days which was great. Sales staff were very helpful and not at all pushy, which is what we have come to expect. Will probably always buy our cars here… Read Full Review

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★★★★★

“Good from start to finish.”

Written on: 28/04/2016 by GHopey (1 review written)

From the first moment I walked in through to picking up my new car, all staff were excellent & very knowledgeable. Never once got hassled and there was no pressure to buy. Well done Car People you do exactly what you say in the ads & it makes buying a car a lovely experience… Read Full Review

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★★★★★

“A hassle free experience”

Written on: 28/04/2016 by Olsonxa342 (1 review written)

We have bought our last 3 cars footmarks the Car People at Wakefield and have been satisfied with the experience. The sales people don't hassle but are there to answer any questions. I would recommend to friends and family… Read Full Review

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★★★★★

“5 stars”

Written on: 26/04/2016 by Jesmc (1 review written)

Extremely happy with the customer service that has been provided from the Sheffield store through my recent car purchase. I would definitely go back and buy any future cars from here. Staff both in person and over the phone are friendly, happy and lovely to talk to. No pressure, just smiles! … Read Full Review

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★★★★★

“No hassle service ”

Written on: 26/04/2016 by KeatonCastillo146 (1 review written)

Hassle free and easy to deal with! Quick change over and the team was really helpful! Always dealt with any issues straight away and always contacted you back so you weren't chasing them!… Read Full Review

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★★★★★

“Fast and easy great Mini Cooper SD”

Written on: 25/04/2016 by zubairali9 (1 review written)

I have been looking for a car for a while and I came across this Mini Cooper SD in Wakefield so me and my partner could drive it.. The staff were.not pushy and the car looked in very good condition and I have had the car over a week now and I love it not as much as my partner . As soon as I got in the Wakefield branch I had always been approached and dealt with straight away the service was amazing and I would recommend this company on that side .. When it comes down to servicing etc I normally… Read Full Review

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★★★★★

“Excellent experience”

Written on: 25/04/2016 by Calhounln24 (1 review written)

everything was handle very professionally by the girls at Car People and went smoothly from start to finish… Read Full Review

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★★★★★

“great car”

Written on: 25/04/2016 by 271Martinez (1 review written)

the car people were great no pushy salesman told the man my budget and what type of car I needed .Can't thank the man enough… Read Full Review

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★★★★★

“Fantastic Service from a great friendly team”

Written on: 22/04/2016 by Jon1977 (1 review written)

I had a really pleasurable buying experience when shopping recently for a new car at the Sheffield branch. Nothing seemed to be too much trouble for any of the staff I came into contact with and I cannot speak highly enough of them and their dedication to providing their customers with a great level of service… Read Full Review

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