The Car People Reviews - www.thecarpeople.co.uk

★★★★★
4.6 / 5
2337
92% of users recommend this
  • Customer service

  • Value For Money

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The Car People www.thecarpeople.co.uk

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★☆☆☆☆

“DO NOT BUY A CAR FROM THE CAR PEOPLE! ”

Written on: 04/10/2016 by 296McClanahan (1 review written)

Just to confirm I wouldn't even give this company a 1 star but I wasn't given an option for no stars! To anyone ever considering buying a car from The Car People, Wakefield DO NOT DO IT! I've had a car now for 62 days (VW Luna Beetle Cabriolet), bought on 30th July (Used it a total of 30 days and even then its been hit and miss as to whether it will start) and within the first 2 weeks of having it I've experienced nothing but trouble with this vehicle. Constantly breaking down, getting towed… Read Full Review

Thecarpeople's Comment

Written on: 04/10/2016

We deeply apologise that our customer care has not been up to our usual high standard for yourself and will take the points you have highlighted on board. We understand our site manager has been in touch with yourself to offer a full refund, under the guidelines of the Consumer Rights Act 2015.

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★★★★★

“OVERALL GOOD EXPERIANCE”

Written on: 03/10/2016 by awkward (1 review written)

LIKE THE IDEA OF BEING LEFT ALONE TO VIEW CARS . NO HASSLE . THE ONLY DOWN SIDE I COULD MENTION WAS THAT WHEN I WENT TO COLLECT THE CAR , AFTER BEING FAMILIARISED WITH THE CONTROLS , SWITCHES ETC WHICH WAS EXCELLENT I THEN FELLT THAT I WAS PRESSURISED TO SOME EXTENT AS TO WHY I DID NOT WANT TO PURCHASE A WARRANTY FOR REPAIRS AND FOR TYRES AND ALLOY WHEELS . A POLITE BUT FIRM 'NO THANKS' WAS NEEDED ON MORE THAN ONE OCCASION . THIS WOULD MAKE IT A 4 1/2 STARS RATHER THAN 5 STARS .STILL OVERALL… Read Full Review

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★★★★★

“Satisfied customer for third time”

Written on: 02/10/2016 by Fozzy10 (1 review written)

Excellent experience and very happy I have bought 3 times from The Car People so much choice keen prices and good p/ex prices very happy… Read Full Review

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★★★★☆

“Just the car I was looking for”

Written on: 01/10/2016 by andrewalbertroth (1 review written)

My partner and I went looking for cars at the Sheffield branch but nothing really jumped out at me. We were given the list of all the cars at the different branches and I found this really useful and saw a few cars I was interested in. We went to the Manchester branch and looked around. That's when I saw my car. It was exactly what I was after. The right price, good mileage and very me. We took it for a test drive and that's when I decided that it was the right car for me. The buying process… Read Full Review

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★★★★★

“Stress free no hassle buy”

Written on: 01/10/2016 by Robbie143 (1 review written)

Before we went we had an idea of what we wanted and how much we had to spend. We thought the selection of cars would be limited and the sales people pressure selling, but quite the opposite, we were able to have a good look round at a large selection of cars without any pressure from sales people jumping on us. Eventually we narrowed it down to three cars and we were able to test drive all and as many as we wanted. We were able to ask as many questions, during the sakes and going through the… Read Full Review

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★★★★★

“Helpful, friendly, not pressured service”

Written on: 01/10/2016

First time car purchase from car people in Sheffield, we found them to be friendly, helpful and was not put under pressure. The price & part exchange details are clearly explained and the handover time & date fixed, everything went as planned. I would definitely recommend them… Read Full Review

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★★★★★

“Another brilliant buy”

Written on: 30/09/2016 by Jonesoa438 (1 review written)

This is my fourth car from The Car People over 10 years and the experience hasn't changed, although some of the staff faces have :-) I've never felt pressured from the moment I walk through the doors apart from a few friendly hellos. You're free to browse any of the cars and requesting keys for a more thorough inspection is no trouble, how the staff don't crash when they go zipping off in those golf carts is a mystery :-D The quotations are explained well and printed off, and you can walk away… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 29/09/2016 by Barney71 (1 review written)

Know type of car i wanted and price i had in mind checked car people had exactly car i wanted arranged to go look at car and took for test drive all time sales rep was so freindly not pushy in anyway would deffo use car people again… Read Full Review

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★★★★★

“The car people have seen me right again.”

Written on: 29/09/2016 by rebeccaone1 (1 review written)

Ive purchased my second car from The Car People and once again I'm more than pleased with my top spec Vauxhall Mokka.The ease of part exchanging my old car and the non harm twisting staff make the purchase so smooth and a pleasure to be part of.There's plenty of add ons such as alloy wheel protection and breakdown cover to mention a few. with no commitment to buy.I recommended the Car People to my neighbour and they were very pleased with their car and im sure just like me that they'll be… Read Full Review

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★★★★★

“No hassle!”

Written on: 28/09/2016 by ToniWragg (1 review written)

Went here with a view to going elsewhere afterwards! Didn't need to, so much choice, easy to locate and very helpful friendly salesmen! Got a lovely car and handover and aftercare brilliant! Will definately use again and recommend… Read Full Review

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★★★★★

“Buying a Second Hand Astra”

Written on: 28/09/2016 by redmed99 (1 review written)

This company is very professional, with friendly (not pushy) staff. The whole process was a pleasure from start to finish. I have nothing but praise for the way they do business. Other car dealers could learn a lot from this company. Overall a five star service. There was not one part of the process that I would change… Read Full Review

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★★★★★

“Quick Excellent Service to get a Car”

Written on: 27/09/2016 by Page323 (1 review written)

I was able to browse cars freely without being disturbed. Once I decided on a car, it was easy to test drive, and the paper work and process was fast and efficient. Picking up the car, the car was prepared nicely (washed and all), with excellent servicing. Very pleased with the ease of owning a car and the sales people not being pushy… Read Full Review

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★★★★★

“Easy, quick, reliable ”

Written on: 27/09/2016 by 137Schroeder (1 review written)

I had an absolutely great experience with the car people. The staff were really friendly and could answer any questions. Overall I would highly recommend!… Read Full Review

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★★★★★

“So easy and quick to exchange vehicles ”

Written on: 27/09/2016 by Krustyman (1 review written)

From viewing the car to test driving it then going away and thinking about buying it was totally hassle free, so we bought it. We part exchanged or car and was given a outstanding valuation. We had bought the car and picked it up within 2 days. The staff were great and not pushy. The whole experience was hassle free an will go again for my next one. Yes I would recommend the Car People… Read Full Review

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★★★★★

“What a good team”

Written on: 27/09/2016 by Hayden463 (1 review written)

I would recommend the car people Great sales rep. Fantastic handover team. The car had a slight Mark on the door before I bought it. I asked for it to be checked and now it's gone. Outstanding valet team. Best squad in Manchester. Who needs City or United… Read Full Review

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★★★★★

“Excellent Experience ”

Written on: 26/09/2016 by MSW1000 (1 review written)

I have recently purchased a Ford B-Max via the Sheffield branch. Upon entering the showroom there was no pressure placed upon me by the sales team. I 'was' asked if I had come to look at something inparticular and I had seen a Ford B-Max at the Manchester branch so asked what they had in stock in Sheffield. Within minutes - the keys were produced, I was taken on a test drive and the negotiations began. A fair price was offered on the part exchange for my old car and the entire process was… Read Full Review

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★★★★★

“New car purchase”

Written on: 26/09/2016 by Cafcass (1 review written)

On Sunday the 18ty September along with my wife we visited the Car People Centre in AUL. I can confirm that this was a very positive experience. I am 70 years of age and visited many at showrooms etc. in my life. From the very beginning of our visit we were treated very professionally and with respect by all the staff we encountered. Very useful information was given to us without us felling under any pressure whatsoever. This resulted in us buying a car. All trough the process the staff… Read Full Review

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★★★★★

“helpful friendly staff ”

Written on: 26/09/2016 by Louiseblakeston (1 review written)

The staff were very helpful and friendly it's the second time I have purchased a car from car people and both times my experience was 10 out of 10 iv had no problems and love my new car I will definitely use car people again in the future thanks car people Wakefield… Read Full Review

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★★★★★

“Fantastic service again”

Written on: 26/09/2016 by EstebanCastro (1 review written)

Bought my second car cannot fault the service from first visit to collection of car. Would recommend the car people to family and friends no hesitation. This is the 6th car bought by my family in 6 years. Will be back… Read Full Review

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★★★★★

“Great service all round ”

Written on: 25/09/2016 by Happy40 (1 review written)

No pressure at any stage, staff were informative tried to get you best deal. Even though I walked away they rang me the day after to see what else they could offer me. From start of o finish the process of buying a car was very simple. At every stage you were talked through everything. Hand over was very straight forward and a fantastic service. I liked the way nothing was too much trouble, if you asked for something to be done it was… Read Full Review

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