The Car People Reviews - www.thecarpeople.co.uk

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★★★★★
4.6 / 5
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★★★★★

“Would use again”

Written on: 25/05/2014 by BHoward65 (1 review written)

I wanted to purchase a Hyundai I40, but in the end I didn't like it. This was disappointing, but the salesperson was very patient and I looked at a few other cars before purchasing a Passat. In the end I felt the Passat was a better car. The part-exchange deal was better than I expected. I was able to pick up the car very quickly. Yes, extras like warranties were mentioned, but I was happy to buy them. I would recommend the Car People… Read Full Review

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★★★★☆

“Good service”

Written on: 24/05/2014

I Part exchanged my car with car people, they offered a good price on my original car. They were helpful when choosing a new car but werent over powering or pushing hard for a sale. The exchange of cars was quick and simple with everything fully explained. They do try to sell extras such as alloy wheel insurance but once declined no further sale push was done. I would recommend tge car people to friends and family… Read Full Review

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★★★★★

“First class service”

Written on: 23/05/2014 by Foaty (1 review written)

Good part ex price and no pushy salesman.good service all round and great handover… Read Full Review

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★★★★★

“great experience with car people”

Written on: 23/05/2014 by annnorton (1 review written)

just bought a car from car people.second time we have bought from them.it is so nice to be able to walk round and look without having heavy salespeople on at you.when we ask for a trade in quote it took less than 5 mins.the process of buying the car was painless and efficient done in 15 minutes. handover was arranged for a few days later.only small negative was that it was 20 mins late having the handover due to the one before us having a problem and ours was then a bit rushed.but he was very… Read Full Review

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★★★☆☆

“200 wasted miles not a happy customer”

Written on: 23/05/2014 by lddiamond (2 reviews written)

I purchased a car off them during the week and since it has been nothing but a nightmare with them and their finance company, I had to drive 100 miles to sign a form after driving 100 the previous day in a mad rush after work. Today the finance has all gone through however they are unable to sort the handover out until Tuesday, meaning this weekend whilst I'm in Manchester no longer gives me the opportunity to save on driving. I will have to drive an additional 100 miles. I would have thought… Read Full Review

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★★★★★

“Fabulous car buying experience ”

Written on: 23/05/2014 by Sharron75 (1 review written)

Wasn't sure what to expect as it my first purchase from the car people ... And what a fabulous experience it was, there were no pushy sales people the atmosphere and environment was relaxed, also lots of cars to choose from. I enjoyed the knowledge of the sales team and there advise was beneficial to my needs. When I went to collect my car I liked the fact I was taken straight to my car and was shown how things worked and if I was happy with the condition and if it was valeted to my liking. I… Read Full Review

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★★★★★

“Fantastic car supermarket ”

Written on: 22/05/2014 by M5GOT (1 review written)

This is the 5th car I've bought from The Car People and it Definatly won't be the last . The sales team were fantastic showed me were the car was I wanted to look at straight away got me the keys then left me to look around it by myself until I needed them they were really helpful getting me the right deal for my part ex the whole experience was so easy from start to Handover Thanks… Read Full Review

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★★★★★

“Fantastic choice with helpful and honest staff!”

Written on: 22/05/2014 by KevC48 (1 review written)

Very upfront and honest staff, they don't try and dodge any questions and are happy to help. I part exchanged my car and got a fantastic price, easily £500 more than any other places were offering! The sales staff are not pushy in the slightest, they give you all the finance options and if you are not interested in the extras that they offer then that's all you have to say, they don't push. Whenever I needed to contact the call centre they were very friendly and helpful and information was… Read Full Review

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★★★★★

“Wouldn't go to any other car dealer”

Written on: 22/05/2014 by Andrewjones1 (1 review written)

From start to finish was very happy. The salesman I dealt with was jed and what a nice guy he is. Would recommend this place hands down. Will definitely use again… Read Full Review

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★★★★★

“Hassle free service”

Written on: 21/05/2014 by Pwhite1000 (1 review written)

This is my seventh car in a row, so they are definitely doing something right. The sales assistant was fantastic, very helpfull, and seemed to be very happy with his job, it's great when you can actually look at cars without a pushy sales man chasing you round the forecourt. Test drove the car, it was perfect for me and the family of five, so far so good nice car, very happy. It takes less than an hour to negotiate a good deal. When you go to pick the car up, it is a very easy handover, and… Read Full Review

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★★★★★

“The best service wouldn't go anywhere else :))”

Written on: 21/05/2014 by WesleyLowe34 (1 review written)

This is the second car I have purchased from the car people and won't be the last , I have to say the overall experience is superb , your left alone with no sale reps flocking round you trying to sell you anything , but they are there as soon as you need them , the finance , paperwork and handover is really quick . I would recommend tha car people to all my friends and family thanks and see you in a couple of years :)) Claire… Read Full Review

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★★★★★

“brilliant service and really helpful ”

Written on: 21/05/2014 by Shortad433 (1 review written)

First time buying from the car people and would recommend it to every one brilliant service really helpful will definitely be going back. Real honest friendly staff from the minute you arrive to the minute you leave. Thank you so much… Read Full Review

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★★★★★

“We can all learn from the fantastic service”

Written on: 21/05/2014 by Stewart1118 (1 review written)

From the second we entered the Car People site at Sheffield I can honestly say what a brilliant experience. We have all heard tales, and indeed some of us have even suffered from the pressurised sales approach when buying a car. This is far from the case with the Car People. Being able to browse freely and in your own time without a salesperson breathing over your shoulder is great. Also knowing that if you do need assistance then it is only a short distance away. I know that this approach… Read Full Review

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★★★★★

“Fantastic hassle free experience”

Written on: 21/05/2014 by Jamir295 (1 review written)

The Care People are extremely professional people who make your car buying experience as pleasant and hassle free as possible. For me, being a first time car owner in the UK, I was worried about hidden costs and possibly being "forced" to purchase a car I was not sure about, but the staff spend so much time with me and made me feel very much at easy and explained everything to me. I am extremely happy with my car as well as the way I was made to feel welcome and at easy. I will definitely… Read Full Review

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★★★★☆

“Hassle free and straightforward”

Written on: 21/05/2014 by 115Forsyth (1 review written)

Buying from The Car People was altogether different from any other car purchase we have made in the past. No pressure; no hard sell and clear information about cost and optional add-ons. It's good to do your research in advance, so you know what you might like and also to look at the cars on offer via the Car People website. Collection was just as easy and paying for the car with a debit card was quite a new experience! Everyone was very professional and helpful - thank you… Read Full Review

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★★★★☆

“A Really Good Experience!”

Written on: 20/05/2014 by Goaadicts (1 review written)

I have recently purchased a car from the Sheffield branch on recommendation of a friend and have to say I was very impressed indeed. The whole experience was very pleasant, car sales people are usually my least favourite but here they were friendly and attentive but in no way pushy or intrusive. I felt I could have test driven as many cars as I wished but decided after just two I had found what I wanted. The prices are very competitive in comparison to the many other dealerships I tried. I… Read Full Review

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★★★☆☆

“Communications need improvement”

Written on: 20/05/2014

Bought a car last week at Wakefield and had it shipped up from Sheffield branch when trying to contact someone to gain some information I kept getting told they would call me back because the person a needed was busy after 3 phone calls by my self to carpeople someone eventually called me back . Yet i did have a phone call whilst waiting , from another department try to sell other products to me ! I have bought of these guys several times before and they were great but I do feel things have… Read Full Review

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★★★★☆

“Good Efficient Service”

Written on: 20/05/2014 by Napier198 (1 review written)

Staff were attentive but not pushy and offered thorough information on all aspects of the car and the finance. Once we had decided to buy the car they did everything they could to arrange the collection at the earliest point and the handover itself was efficient and they checked we were happy every step of the way… Read Full Review

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★★★★★

“A truly hassle free experience!”

Written on: 19/05/2014 by CTaylor1055 (1 review written)

We have just purchased a car from The Car People and can honestly say it is exactly as advertised 'hassle free'. At no stage were we hassled or put under pressure. The salesman was professional, knowledgeable and very helpful. We were also given a very good price for our car which we traded in. We only needed to test drive two cars but felt we could have driven many more if we would have wanted to. On the day we picked up our car the 'handover' process was very easy, smooth and without… Read Full Review

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★★★★★

“Very good service”

Written on: 19/05/2014 by MaceyPollock49 (1 review written)

Very helpful over the phone,with accurate description of the new car,and we got a good price for our trade in.when we looked over the car for the first time we were not disappointed because it was exactly as they had described it,thanks for a quick and easy transaction… Read Full Review

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