The Car People Reviews - www.thecarpeople.co.uk

★★★★★
4.6 / 5
2496
92% of users recommend this
  • Customer service

  • Value For Money

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The Car People www.thecarpeople.co.uk

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★★★★★

“better than expected”

Written on: 01/02/2017 by johnfountain (1 review written)

from going into the site, every thing was just right a good selection of cars. I found exactly what I was looking for a reasonable trade in quote and no hard sell would recommend the car people any time… Read Full Review

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★★★★★

“Car People Wakefield- Fab!!”

Written on: 01/02/2017 by Bethmonaghan (1 review written)

The services I received from the car people in Wakefield were brilliant! They were very helpful in helping me find my first car. The customer service was fab and I was able to try look and sit in different cars which then helped me with my final decision. I would recommend the car people to my friends and family as they would be as impressed as me… Read Full Review

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★★★★★

“exellant no pressure purchase ”

Written on: 31/01/2017 by Shaynap300 (1 review written)

We purchased a car from car people staff excellent nothing was to much trouble, our salesman was helpful and polite lovely surroundings plenty of choice really happy with our purchase would recommend to family and friends thanks to all at car people… Read Full Review

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★★★★★

“buying a car from carpeople”

Written on: 30/01/2017

I bought my last car from carpeople so iwent back to them.I saw acar I liked so I part exchanged my car for the new one. The staff were really helpful and knew everything about the car I was buying. On the handover day the staff synced my phone with the car and went over the controls.I would highly recommend them as the quality of the cars are exceptional… Read Full Review

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★★★★★

“NEW CAR”

Written on: 30/01/2017 by xrPurcell205 (1 review written)

GREAT BUYING EXPERIENCE WOULD RECOMMEND YOU TO ANYONE!… Read Full Review

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★★★★★

“Great Experience”

Written on: 29/01/2017 by tqWelch311 (1 review written)

Very happy with my experience of buying here. Very patient with us when we were looking, and once we had decided to buy everything was very smooth and they made sure we were walked through every step of the process. Very happy with the car we've bought, and with the deal - thanks… Read Full Review

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★★★★★

“Very Pleased”

Written on: 29/01/2017 by Ruiz470 (1 review written)

Staff very friendly and knowledgeable without being hassling or pushy. Took 3 days from Test driving to picking up the car and all was very smooth. Gave me a good price for my car in part exchanging and sorted out settling my old finance agreement. Very happy with the service & would definitely use again… Read Full Review

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★★★★★

“Sheffield experience was great ”

Written on: 28/01/2017 by Josh16538 (1 review written)

Bought a car from the car people at Sheffield and picked it up Tuesday, the service was excellent and they provided me with all the information without being pushy with the sale, they do call you after the initial test drive of the car which is great, however at this point the sale felt more important than giving me time to think about it, after looking around I decided to make my purchase with the car people because, they had a good example of the car I wanted with a good price, I had been… Read Full Review

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★★★★★

“Car People Review”

Written on: 27/01/2017 by MarleyB94 (1 review written)

Fantastic service! I was greated by a lovely man called James who shown me around cars of my choice, he made it so easy to understand and really helped me. He let them then take it out on a taste drive to double check the car was for me... it definitely was! Even going through paper work, James went through everything in detail (not at all boring might I add). When picking up my car, another worker Beth shown me all the great details of my new car (radio and bluetooth were the main things I… Read Full Review

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★★★★★

“Ashton Under Lyne Fantastic Experience”

Written on: 26/01/2017 by kzCooley1972 (1 review written)

Have bought several cars from the Car people previously and always come back, I have recommended family and friends visit there for a no hassle experience in buying a car, I appreciate that I sound like an advert but its true. My car was written off in an accident and when I visited to look at a replacement I was able to progress at the pace the insurance Company dictated, the Car People guided me through this process and were patient; in fact they held a car for nearly a month for me until I… Read Full Review

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★★★★★

“car people Sheffield ”

Written on: 26/01/2017

We purchased two cars from the car people. The staff couldn't have made the process more easy for us. My husband test drove some cars whilst I waited with both our boys 4ys and 9m old in the centre. The fact they had a play area was a bonus meaning I didn't feel like I had to keep them quiet! The staff were fab offering help where needed. We're really happy with both cars purchased. The sales process is straightforward and explained every step of the way. The day we picked the cars up we were… Read Full Review

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★★★★★

“purchase of vauxhall Antara ”

Written on: 25/01/2017 by aiSullivan255 (1 review written)

great experience, very smooth transaction from start to finish, very professional, very nice people and a great car !!… Read Full Review

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★★★★★

“An up to date approach to selling cars.”

Written on: 25/01/2017

What I needed was a fair, efficient car sale. This is exactly what I got, I didn't get anything I didn't want although extras were offered. Had no problems with the car so far and feel confident about approaching the aftersales dept should anything arise. … Read Full Review

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★★★★☆

“Easy buying experience but why charge to use a debit card?”

Written on: 25/01/2017 by Alfonsow450 (1 review written)

Overall very pleased with the buying experience being a female buying on her own. Very good selection of excellent condition cars. No pushy sales staff desperate for a sale like some places. Was able to test as many cars as I wanted. Gave good advice on best engines etc. Only gripe would be that they wanted to change me £18 to pay the balance with my debit card?? Did a BACS transfer in the end for free. Surely your profit margins are enough to absorb this apparent cost?… Read Full Review

Thecarpeople's Comment

Written on: 26/01/2017

Thanks for taking the time to leave your feedback and glad to hear you are overall happy with our service. With regards to the debit card charge, the banks no longer have a cap on how much they can charge for debit card transactions. As we sell more than 500 cars a week across our 3 sites, many large transactions can cut deep into our profit margins, so we have to pass this cost on to our customers. Unlike other car supermarkets, who have increased their admin fee to as much as £150 to cover these costs, we have chosen to keep ours at £37.50 and actively encourage our customers to perform a BACS transfer, which is free of charge.

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★★★★★

“Great car buying experience!”

Written on: 25/01/2017 by Ingridu338 (1 review written)

I bought a car with the car people 2 weeks ago, travelled up from Anglesey, well worth the distance- good part ex price, excellent value for money! Without forgetting great customer service. … Read Full Review

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★★★★★

“How to spend money pleasurably!”

Written on: 24/01/2017 by BarbaraDuffy (1 review written)

Yet another great buying experience with The Car People. Having purchased cars from them previously,6 to be exact,you know you can walk around the car lot with full confidence knowing that your stride will not be broken by pushy sales staff.Another pleasurable experience buying the car you want, with reasonable terms, dealing with knowledgeable and trained staff. Negotiating to achieve a good deal for all has always been a good experience. The after sales support and back up is excellent and… Read Full Review

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★★★★★

“Easy buy with no hassel”

Written on: 23/01/2017 by Maxi26 (1 review written)

Travelled to Manchester from quite far away and we were called on the morning to make sure we were still coming ,then when we arrived we were greeted and seated easily ,we discussed options and test drove the car and even this was no trouble. We discussed part exchange and they came back with a very good price we were told we could pick it up next week , when we arrived to pick the car up again we were greeted with smiles and a no problem attitude we swapped keys and we were away in a new used… Read Full Review

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★★★★★

“first time customer”

Written on: 23/01/2017

Have been driving for 40 years first time buying from the car people was impressed with service and collection of car will be using and buying again also reccomending… Read Full Review

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★★★★★

“Superb service from start to finish!”

Written on: 23/01/2017 by paul2404 (1 review written)

I visited on a Friday and collected the following Tuesday. The staff were extremely helpful, polite and very informative throughout the complete process. They make car buying totally hassle free, well done!… Read Full Review

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★★★★★

“No fuss sales”

Written on: 23/01/2017 by 344Banks (1 review written)

Brilliant service. Applied Saturday picked car up mondafv live my new car. Staff in Wakefield were brilliant. Will definitely recommend to my family and friends when they get a new car. Il be back to get a new car. In a few years. Thank you the car people… Read Full Review

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