The Car People Reviews - www.thecarpeople.co.uk

★★★★★
4.6 / 5
2336
92% of users recommend this
  • Customer service

  • Value For Money

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The Car People www.thecarpeople.co.uk

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★★★★★

“No Stress Car exchanging”

Written on: 06/11/2016 by windy712629 (1 review written)

Hassle free with very little stress involved, very professional when picking the car up, the car was immaculate. This will be the first place I look when purchasing another car… Read Full Review

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★★★★★

“Easy peasy”

Written on: 05/11/2016 by michelleclegg (1 review written)

Great experience overall with car people in Wakefield! Competitive prices, easy part ex process, super friendly staff and even a free cuppa to top it off Happy customer would easily recommend… Read Full Review

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★★★★★

“A Positive Experience”

Written on: 05/11/2016 by Austin41 (1 review written)

I needed to buy a car and a friend had recommended The Car People, I asked others and it seemed in the end that the Car People was definitely the place to go. Even so, I was pleasantly surprised to discover at The Car People what I can only describe as 'a centre of excellence' for car sales and customer service. The service I received was courteous, friendly and efficient and I was sold a very good car at a fair price… Read Full Review

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★★★★★

“New car”

Written on: 05/11/2016 by Kyla1967 (1 review written)

We went to the car people just to look which we did with ease there are no pushy salesmen , when we asked for help we were given this with great knowledge and a lot of time was spent with us choosing the right vehicle .Our salesman was excellent and explained everything we asked . We would definitely recommend to family and friends. The handover was great and everything was detailed , nothing was too much to ask… Read Full Review

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★★★★★

“Fantastic plenty of choices and no pressure to buy ”

Written on: 04/11/2016 by franofleeds (1 review written)

What l liked about the car people was no pressure to buy . Was plenty of different cars to look at. Salesman was good at answering my questions without trying to sell me a car this l found reassuring seeing l was spending a substantial amount of money… Read Full Review

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★★★★★

“All very straight forward ”

Written on: 04/11/2016

I found the car people to be a decent place to buy a car from. Very accommodating and well organised. I'm happy with the car I got too. Thanks… Read Full Review

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★★★★★

“New car”

Written on: 04/11/2016 by oliviaj (2 reviews written)

We went to the car people just to look there were no pressurising salesmen so we were able to look at ease , we then approached them to discuss our options the staff were amazing and nothing was too much trouble , we left to consider our options . After a few days we made our decision and went back to place our order again everything was explained fully and all our questions answered , the handover was easy and very detailed. We have received follow up calls to make sure all is ok and to… Read Full Review

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★★★★★

“buying a used car”

Written on: 04/11/2016 by Jay404 (1 review written)

I cannot thank the sales staff and admin enough for the help and kindness shown to us through out the whole buying experience.From the time we entered the showroom,to the day we picked up our new car everything went without problems.Iwould recommend the car people to anyone thinking about buying a new car… Read Full Review

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★★★★★

“Relax and Choose”

Written on: 03/11/2016 by McCartneynr303 (1 review written)

This was a really relaxing car buying experience. I was approached by a member of staff who mearly asked if we were ok and just ask if we wanted to know anything . we leisurely looked round , asked for a price for our car. showed the salesperson our car and test drove the one we fancied while ours was priced up. We were well pleased with car and value and surprised on the value of our car. The paperwork was sorted and we picked the car up the following day . Job well done!… Read Full Review

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★★★★☆

“Would recommend ”

Written on: 03/11/2016 by 430Tennant (1 review written)

Would recommend 'The car people' to family and friends. However, little things such as not being offered a drink and left waiting for longer than usual were negatives that we picked up on. Customer service goes a long way. Majority of staff were very friendly and happy to help with any queries. As we were negotiating the sales consultant that we spoke to was back and forth to the sales manager to communicate what we were asking. Would've been nice to speak to him face to face. The hand over was… Read Full Review

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★★★★★

“Great customer service”

Written on: 01/11/2016 by Adairvi246 (1 review written)

The costumer service at the car people was fab. I thought that buying a car with a five month old baby in toe was going to be a nightmare. The sales people were patient and accommodating, giving us time to feed the baby between test drives and to try our mountain of baby paraphernalia in each car we looked at. The car we have purchased was good value and is great so far (far better than trying to get a baby in and out of a convertible mini!!!)… Read Full Review

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★★★★★

“Good cars. Goos customer service. ”

Written on: 31/10/2016 by d99lee (1 review written)

My car was written off so had to buy a new car qiucktime. Saw one online, viewed it, test drove it, put my deposit down then bought it next day. Ended up having a car to drive withi 3 days from not having a car. Good customer service and package. … Read Full Review

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★★★★★

“How buying a car should be......”

Written on: 31/10/2016 by PaulHaynes (1 review written)

My first ever visit to The car people Sheffield was a fantastic experience. I had seen a car advertised with autotrader and decided to drive over and have a look. Upon arrival at their very impressive site I was greeted by a friendly none pushy car sales man, yes here they do exist here. He asked if I had been before and explained the layout and grouping of cars on display. He then said have a good look around and if you need any help I'm here. I was then left to browse at my leisure, which… Read Full Review

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★★★★★

“Super service”

Written on: 31/10/2016 by Stevow82 (1 review written)

Very good service couldn't ask for anymore kind approachable staff very happy to help and don't badger you into buying very pleased with the service and the car i bought is fantastic… Read Full Review

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★★★★★

“Great buying experience”

Written on: 30/10/2016 by Delighted2016 (1 review written)

We went to the Sheffield store to browse the cars.We entered expecting to be jumped on by a salesperson straight away but that wasn't the case.Outside the car types are easy to find as they are already sorted into groups so your not aimlessly walking around.We found some cars we wanted to take a further look at so went to find a salesperson.He couldn't have been more helpful and patient as I went back and forth between the cars.I did decide to buy one and that was easy and hassle free also… Read Full Review

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★☆☆☆☆

“Browsing”

Written on: 29/10/2016 by Review-Err (1 review written)

I popped into The Car People Wakefield the first weeekend this month (Oct 2016) cannot recall whether it was Saturday or Sunday. In the ten minutes I was there I was approached by no less than 6 salesmen. The last one the only thing he said any different to the salesmen before was that his child had eaten his name badge. I'd explained to the first 'salesman' my car had just been wrote off following an accident - I wasn't sure what car I wanted next - and just wanted to browse - get some sort… Read Full Review

Thecarpeople's Response to Review-Err's Review

Written on: 02/11/2016

We are sorry to hear that your visit to The Car People was not as hassle free as you would expect from The Car People.

We have taken on additional sales advisers recently to cope with the uplift in sales we have experienced this year and we apologise if the advisors were too keen to help you in this instance.

Wakefield is currently undergoing extensive works to provide a third more cars to choose from on our display and whilst the signage is in the process of been updated it is more difficult to find your way around the site at this time.

We have told our advisors to help customers more freely during these works and appreciate your feedback to help TCP achieve the right balance of help or hinder until all the works are completed by the end of November.

Should you have not purchased a new car at this time, then I would be grateful for you to give The Car People another chance. Please ask for one of our Sales Managers who will look after you personally.

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★★★★☆

“ON THE ROAD”

Written on: 26/10/2016

Arranged a test drive over the phone, arrived and took it out, 2nd test drive arranged same day for my missus. Paid a deposit. Offered a few timeslots to pick the car up 3 days later. Paid balance. Went through paperwork at allocated time / quick and easy. Drove car away. Would have given 5 stars if I didn't have to wait 3-4 minutes while other cars were being moved for both test drives. Picky, I know but it was all I could fault… Read Full Review

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★★★★★

“Wonderful experience ”

Written on: 26/10/2016 by 18McKenzie (1 review written)

Picked up my new car last week at The Car People in Wakefield and I was thrilled with the quick friendly service that I revived. I have purchased a car from here before and that is why I chose to return here for my second car. They listened to what my needs as a customer were and found the perfect car for my work and family needs within the price I wanted to pay. I would definitely recommend them to a family member or a friend… Read Full Review

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★★★★★

“Red clio”

Written on: 25/10/2016 by Susanpickering (1 review written)

Fantastic service with no hassle. Saw the car on the website rang to test drive the car which was sorted immediately. Paid a deposit and arranged an electron tranfer. Within 3 days I drove the car away. Very competitive prices. The young lady set up the radio and showed us how to use the sat nav etc. Friendly and very helpful and we got a lovely cup of coffee. Will certainly go back there for our next car. My sister is also going to buy a car soon and I recommended the Ashton showroom which… Read Full Review

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★★★☆☆

“lack of information ”

Written on: 25/10/2016 by 175Carey (1 review written)

Saw a car on line,travelled to Wakefield to see the car. The salesman I dealt with was very good and helpful. Made the experience very enjoyable. Signed up for the car went to pick it up the following week, paid by electronic transfer on the Friday sent remainder by electronic transfer sat morning but the funds didn't reach them in time. The handover guy said the funds not received, so obviously couldn't let car go. (Fair enough)!. Wasn't told transfering money on Saturday would take longer… Read Full Review

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