The Car People Reviews - www.thecarpeople.co.uk

★★★★★
4.6 / 5
2536
92.0% of users recommend this
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★☆☆☆☆

“stay clear ”

Written on: 19/05/2017 by conned17 (1 review written)

PLEASE PLEASE never buy a car from these jokers , the car people sheffield had my car for 7 weeks and a day, to sort out a a judder when changing gears , had 2 technicians with me on 2 separate occasions and confirmed there was a problem , after over 7 weeks i rejected the car under the consumer rights 2015 , and low and be hold i had a call telling me that my car was ready them nor Nissan could find a fault, they told me it was a characteristic of the car not a fault with the car . no car… Read Full Review

Thecarpeople's Response to conned17's Review

Written on: 22/05/2017

Thanks for bringing this to our attention and really sorry to hear about this. After contacting the Sheffield general manager, we understand 3 independent inspections have been carried out, including one requested by your finance company, and no fault can be found. Of course, we would support you with any issue if this was something deemed as a fault that could be rectified.

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Conned17's reply to Thecarpeople's Comment

Written on: 22/05/2017

there was not 3 reports , 2 reports and im still getting the same juddering , so there is a problem , i also requested all paperwork regarding what you and Nissan have done or found with the car and not received no paperwork from TCP , when it was sent to Nissan Dealership , wont hold my breath receiving it anytime soon , there no mention of the fuel that was never replaced to where it was when i brought the car to Sheffield branch.

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★★★★★

“stressfree my fifth car from carpeople in each case...”

Written on: 19/05/2017 by Cunningham260 (1 review written)

stressfree my fifth car from carpeople in each case easy peasy… Read Full Review

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★★★★★

“i was looking on line for a new car and came across...”

Written on: 18/05/2017 by hcFitzsimmons1977 (1 review written)

i was looking on line for a new car and came across the Toyota Yaris Design on the car people website. it looked ok and i have done a test drive in one before so rang up and asked them to hold it for me. 4 days later we drove over from Lancashire to Wakefield with our trade in car. we were met promptly, given a test drive in the Yaris whilst our old car was inspected. the whole deal was done in about 1 hour and we were on our way back to Lancashire. simple and straight forward and no hassle… Read Full Review

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★★★★☆

“Immaculate Presentation - No Hassles”

Written on: 18/05/2017 by 46Larsen (1 review written)

Popped down to look at a car and bought it straightaway - No hassle very pleasant friendly staff - Car was immaculately presented - Very easy and super efficient process - Site was top notch - Have to say I haven't had any chance to drive the car as yet except bringing it back from the showroom so that is why I have only given four stars but from the short distance I have driven it (20 miles) it seems really nice and I'm very happy - If the car turns out to be as good as it appears I would… Read Full Review

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★★★★★

“Excellent Service - Will use again!”

Written on: 17/05/2017

Having heard positive reviews about the car people I started looking on their website and found a good looking car. I like the fact that you don't get hassled at all by the sales people and allowed to go at your own pace. The car is fantastic for its age and the preparation gone into fully cleaning it is very noticeable. All staff involved were fantastic and were a credit to the company. The only problem i had was when i took the car home i realized the car radio antenna was missing. I took… Read Full Review

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★☆☆☆☆

“Car not checked or prepared as promised”

Written on: 17/05/2017 by Antoine379 (1 review written)

Although the sales manager said they needed a week to check and prepare the car before we collected it, on the actual collection day, it was obvious very little had been done, other than put The Car People stickers on the windows and number plates with their logo on them. We complained that although the car had only travelled 14,000 miles, the front tyres were badly worn on the outer edges indicating the tracking was not set correctly. They refused to check the tracking saying the car had… Read Full Review

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★★★★★

“My first time using the car people ”

Written on: 16/05/2017 by DaxHunt163 (1 review written)

The first thing was the amount of cars to pick from I was not pestadded just pointed the car I was looking for… Read Full Review

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★★★★☆

“Fantastic company”

Written on: 16/05/2017

It was great with car people there was no messing around like other places great customer service and there all different types of cars ar affordable prices and the cars are all looked after… Read Full Review

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★★★★☆

“one completely satisfied, happy and contented driver,...”

Written on: 16/05/2017 by Mia189 (1 review written)

I am a very happy driver of my new Zafira ,completely happy with the price, how the staff helped in any way they could and the whole experience was a pleasure. My only niggle is a small one in that there was too much polish marks left on the vehicle at handover. Would I recommend The Car People to anyone. I most certainly would… Read Full Review

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★★★★★

“Amazing experience”

Written on: 15/05/2017

As you may know, getting a car alone is a very exciting experience, but the car people made it 10 times better. As it was my first time getting a car, i had quite a few questions to ask the staff and all my questions were answered honestly and explained thoroughly. All staff at the sheffield branch excelled expectations and made my experience as comfortable and enjoyable as possible… Read Full Review

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★★★★★

“Great service at the Car People”

Written on: 15/05/2017 by gvBain1960 (1 review written)

I recently bought a new car from The Car People the service was fantastic I have purchased cars from them in the past and would recommend the. Both were great, when an issue arose with the car he sorted it out straight away… Read Full Review

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★★★★★

“Great service and value.”

Written on: 13/05/2017 by ttblade (1 review written)

This is the second car I've bought from 'The Car People'. I like the no pressure sales and friendly staff. I avoid high pressure sales like the plague. The team were very informative and I had two test drives before making my mind up. Although I probably could have got more if I sold my car privately, the trade in deal was very fair based on what the 'book' price was for my car. The car I bought was priced well so I'm pleased altogether with the deal. I also bought some of the additional… Read Full Review

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★★★★★

“I was very happy with my purchase the staff was very...”

Written on: 13/05/2017 by Blades89 (1 review written)

I was very happy with my purchase the staff was very helpful and not pushy I would definitely recommend the car people… Read Full Review

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★★★★★

“A happy customer”

Written on: 12/05/2017 by bam29480 (1 review written)

hassle free from start to finish, all the staff I dealt with were very helpful and friendly, highly recommended… Read Full Review

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★★☆☆☆

“Disappointed with Poor Aftersales”

Written on: 12/05/2017 by Rubis237 (1 review written)

Was slightly wary after reading a number of poor reviews regarding aftersales. However, given the number of good reviews I decided to proceed and purchase a vehicle. Unfortunately, I wish I had heeded the advice given in the poor reviews. Car People couldn't do enough for me before collection but have since shown total disregard over a number of issues that should have been fixed. If you manage to get a car with no issues then great but if you do have problems then good luck! Also, the recent… Read Full Review

Thecarpeople's Comment

Written on: 15/05/2017

Thanks for taking the time to leave your feedback and sorry to hear about this. We'd like to look into this further and would be grateful if you could get in touch via the telephone number on our website to provide more details. Thanks

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★★★★★

“Va Va Voooooom”

Written on: 11/05/2017 by 437Power (1 review written)

Overwhelmed by excellent service and friendly, helpful staff. I will definitely be returning when I want to buy another car… Read Full Review

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★★★★★

“Love my car”

Written on: 10/05/2017 by CharlieGostelow (1 review written)

This is the second time I have bought from Sheffield and yet again an amazing experience and I am very happy with my purchase. The staff can't do enough for there is no hard sale just honest opinions from great staff. I will definitely be back again, thank you… Read Full Review

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★★★★★

“\for someone like me who does not know a lot about...”

Written on: 10/05/2017 by Camillaa303 (1 review written)

\for someone like me who does not know a lot about cars I find the whole experience at Car People less stressful than anywhere else I have been.I am left to look in peace but if I have any questions they are answered quickly and "jargon free "meaning I can make my own mind up.All the staff have a smile for you and help with what i am sure are trivial queries to them but important ones to me… Read Full Review

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★★★★★

“Easiest way to buy a car ”

Written on: 10/05/2017 by ujMiller83 (1 review written)

Right from the start of of my search on the website everything just fell into place found the car I wanted went following day to view had to ask salesman when I found one exactly where the car I wanted was he was instant in telling me the location 5 mins later had keys and within half an hour on test drive less than an hour later vehicle ordered I struggled for credit no problem for the car people new car within 5 days (including bank holiday) will be going again… Read Full Review

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★★★★★

“The real deal”

Written on: 10/05/2017 by dargi (1 review written)

It,s a pleasure to shop when as it say on the label,shop without the threat of the over pushy salesman chasing his commission. The knowledge they have of the different models availible, when you have selected the vehicle you have chosen,not the one you are driven towards.This is what makes it the perfect place to shop for your next car.I must admit I was dubious but it proved me wrong i have no negative thoughts on the experience… Read Full Review

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