The Car People Reviews - www.thecarpeople.co.uk

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★★★★★
4.6 / 5
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★★☆☆☆

“Very poor after service customer service”

Written on: 23/01/2015 by KatieArcher471 (1 review written)

I have bought a couple of times and really disappointed at customer service received would not recommend and would encourage not to buy from this company… Read Full Review

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Jonseaman's Comment

Written on: 07/02/2015

Hello, I am sorry to see you are unhappy would you like to email me so I can try and resolve your issues?

Thank
Jon Seaman

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★★★★☆

“Very pleasant experience”

Written on: 22/01/2015 by Alejandraq375 (1 review written)

Very happy with my experience with the car people. I didn't get hassled into buying anything and received helpful advice when I needed it. Would definitely recommend to a friend!… Read Full Review

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★★★★★

“Good experience friendly staff”

Written on: 21/01/2015 by manc74 (1 review written)

Went on a quiet Saturday morning but wasn't harassed by sales staff but they were close by in case you needed them. Salesman spent lots of time going through different cars and letting me test drive them. Once I chose a car I was given a good price for my car and offered extras like warranty but not pressured into buying them. On the day I picked up my car the lady was very friendly and helpfully spent time taking me through all the features of the car and ensured all was working before… Read Full Review

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★★★★★

“Very good experience ”

Written on: 21/01/2015 by Kiagirl (1 review written)

First time we have been to the car people and I have to say we were very happy with the whole experience from picking the car to picking it up the staff were friendly and helpful and made everything easy with no hassle… Read Full Review

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★★★★★

“Great Service”

Written on: 19/01/2015 by tracey.eyre.92 (1 review written)

Went to car people to but my 1st car, had a fantastic service from the start when enquiring about the car I'd seen to the handover and driving my new car home. Everyone was very friendly and happy to help in any way they could, we were able to have a laugh with everyone we had dealings with… Read Full Review

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★★★★★

“Buying a car from car people”

Written on: 18/01/2015

We are on our 5th car from car people Sheffield, it really is hassle free just look at the vast array of cars find the one you are interested in then approach a member of the staff as this is the only time they will be of assistance as they have a no hassle approach, the car we bought was inside the show room and after agreeing a test drive the vehicle was outside and ready , test drive over we were left alone to make our decision we decided to buy and the car was ready for collection the next… Read Full Review

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★★★★★

“Hassle free purchase”

Written on: 16/01/2015 by Antonyfootitt (1 review written)

After initially finding the website, which was a breeze to navigate, I had picked a car that my heart was set on. Enquiries ensued, and after a couple of phone calls from Mark and Karen, I soon found myself at The Sheffield showroom, ready to test drive the car. On arrival the team were very welcoming, and didn't Rush us through anything. They gave us all the time we needed to have a look at the car, before going for the test drive. The route was a few miles, plenty of time to do what I needed… Read Full Review

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★★★★★

“BEST I'VE EVER DEALT WITH”

Written on: 15/01/2015 by messie (2 reviews written)

I recently bought a Nissan Note at just 11 months old from CP Wakefield. The sales team are great. No hassle (as they say). I asked a salesman where I would find the Nissan Notes as every car is "filed" to an area. He lead us to the section and just said "If you want any keys just come and find me". I duly asked for the keys to 2 of the 5 Notes available. He again left us to view the 2 cars. I asked for a test drive of the one I later bought. Nothing is a problem. We went to the "retiring area"… Read Full Review

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★★★★★

“Super dooper amazing”

Written on: 12/01/2015 by Maynardfl181 (1 review written)

Made buying my first car super easy and enjoyable. Everything it was supposed to be! Left alone to look and browse and when I wanted the help and guidance knowledge staff were on hand to accommodate. Definitely knew their stuff and were able to answer all my questions. Lucky enough to pick, test drive and drive away my car the same day - bish bash bosh done and dusted! Great service, would recommend to anyone… Read Full Review

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★★★★☆

“Excellent Customer Experience - No Pushy Salesman”

Written on: 12/01/2015 by kellysweet1 (1 review written)

I never actually intended to purchase a car from 'the car people', i went for a look round to make a descision on what car i wanted to purchase. when i first walked through the gates I wasnt hassled, i was left to browse at my own lesuire. I went out on a test drive and ended up purchasing it! The process was seamless ....... couple of papers to sign and collected my new car 2 days later! After researching online their pries are really competative - i thought they would be like carcraft where… Read Full Review

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★★★★★

“Simple friendly and professional”

Written on: 12/01/2015 by Davejack348 (1 review written)

The whole process from walking through the door to picking my new car up was a pleasant experience. The salesman was warm and friendly without being pushy. The price given for my part ex was a pleasant surprise as it was more than I thought I'd be offered having looked at the usual websites. The choice of vehicles and information was of a great quality. Would highly recommend to anyone be you first time buyer or trading up. Many thanks for a first class experience :)… Read Full Review

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★★★★★

“Absolutely fantastic service”

Written on: 12/01/2015 by Shiv556 (1 review written)

I saw a car that I wanted bought it on the Friday and drove it away the next day. I did not get mithered as I walked around looking at cars which I loved. When buying the car I was told about optional extras but they were not forced upon me. When i came to pick the car up they asked me if I was sure I didn't want any of the extras which I think was great because I had decided that gap insurance was a good idea. A man sat down in the car with me and made sure I knew everything I needed to know… Read Full Review

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★★★★★

“Pressure free service”

Written on: 10/01/2015 by Efrainx70 (1 review written)

As we walked around the cars looking at them, we were approached by a salesperson however he didn't apply pressure and walked away again telling us to let him know if we wanted anything. We asked to test drive, again he said no problem and took the relevant info. After we returned he went through the figures, telling us that they don't fit cars to our budget as they can't be haggled down. We initially had planned to go away and think about it before rushing into it but I was so impressed with… Read Full Review

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★★★★★

“Hassle free experience”

Written on: 09/01/2015 by 289Mattingly (1 review written)

Drove to The Car People at Manchester on Monday 29th December - really cold and foggy day. Idea was to look and assess, but ended up buying a Qashquai. Sales person was excellent, not aggressive,over powering or too pushy. He showed us where the range of vehicles were, took us through each model, gave us time to have a good look at each one, opened up different models so we could see the differences and then let us test drive the car. We have been to other showrooms where the salesperson is so… Read Full Review

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★★★★★

“Great to deal with”

Written on: 08/01/2015 by MazdaMX5murf (1 review written)

From start to finish easy new car in 4 hours..james at the manchester depot brilliant..give them a try..i am a sceptic when it comes to car dealers...convinced. The best… Read Full Review

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★★★★☆

“Friendly, helpful service”

Written on: 06/01/2015 by NatJ84 (1 review written)

Never bought a car before despite having been driving for 12 years so I was very wary of buying a car. The Car People was a recommendation from a family member who was really pleased with the service they received earlier in the year. I turned up and the staff were very helpful and knowledgeable. I never felt pressured to buy any car and they spent a whole afternoon letting me test drive many different cars and finding out what I liked or didn't like about each vehicle and offered helpful… Read Full Review

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★☆☆☆☆

“Sold me a car with serious faults.”

Written on: 05/01/2015 by dwFlynn475 (1 review written)

I bought a car less than 2 months ago and had to take it straight back as one of the key functions which the car was advertised with didn't work. They were helpful and got it all fixed no problem. Until I had a serious problem, that they had sold me a car with un-road worthy tyres as they were bald on the inside! This was during an icy, winter period so was even more dangerous. I live about 100 mile away so obviously couldnt get them fixed in their garage as my car as illegal to drive, so I… Read Full Review

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Jonseaman's Comment

Written on: 06/01/2015

Hi, my name is Jon Seaman, I am a General Manager at The Car People. Could you supply me with contact details and which branch it was? I am happy to escalate the matter and try and resolve it. At the very least I can get you a better explanation

Thanks

Jon

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Wattlos101's Comment

Written on: 08/01/2015

Do you want my contact details or the contact details of the garage I went too?
It was the Sheffield branch of The Car People.
Thanks for your help.

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Jonseaman's Comment

Written on: 09/01/2015

Sorry, I didn't explain myself very well, if you email me directly so your personal details are not listed publicly I will pass this over to the General Manager at Sheffield. All I need is the registration number of the car.

Thanks

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Wattlos101's Comment

Written on: 14/01/2015

registration nr is HY12 MWV
FIat 500
Is there an e-mail i can contact you on please to pass over the above info

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★★★★☆

“Easy as 1-2-3”

Written on: 02/01/2015 by onemanteam79 (1 review written)

Ordered my car via phone and credit check, always rang back within 15 mins of time promised by salespeople, friendly and helpful, no promises that couldn't be kept especially with it being Xmas week, finance dept was brilliant at keeping informed and chasing finance docs up as it took a little longer being self employed to get paperwork back but only stress I had was waiting on the finance company approving in time for pre Xmas pick up which eventually they did, car was gleaming when I got it… Read Full Review

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★★★★★

“Excellent service and value for money!”

Written on: 02/01/2015 by Rowan435 (1 review written)

This was my second time buying from the car people and I will be going there again a third time I'm sure. I would and have recommended to friends and family - my mum brought a car from there too. Excellent customer sevice from the whole team! Happy to help and explain everything in simple terms. They went out of their way to find a car with all the specification I wanted. Thanks again!… Read Full Review

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★★★★☆

“Everything as it should be”

Written on: 01/01/2015

We visited the Car People Wakefield mid December and was happy that we wasn't hassled when browsing but people were available when we needed them. We chose a car, was allowed to look around it for as long as we wanted, asked questions and then took it for a test drive and decided to buy it. Everything ran smoothly, sales staff were polite and helpful. We was paying cash so there was no finance to sort out. There was a couple of minor marks to the rear of the car to sort and we arranged to… Read Full Review

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