Interparcel Reviews - www.interparcel.com

★★★★☆
4.1 / 5
11915
81% of users recommend this
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★★★★★

“To the person I dealt with: you are a star, superb...”

Written on: 09/08/2016 by sneakerser (1 review written)

Senta a parcel for next day delivery from UK to Denmark, attempt was made to deliver the parcel before premises opened so was sent back, as i am just about to leave the UK to meet the parcel at a trade show i was pretty desperate for it to be re-delivered. After a call with the person I dealt with she pulled out all the stops and saved the day. seriously could not have asked for anything more. thank you … Read Full Review

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★★★★★

“Fast and Accurate Help”

Written on: 08/08/2016 by enistgok (1 review written)

I did a mistake about my parcel. I sent an email. Interparcel helped me in 10 mins. and provided a refund and new labels for my parcel. Fast and corretct. That's i need from helpdesk… Read Full Review

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★★★★★

“Great Service”

Written on: 07/08/2016 by Shiloh316 (1 review written)

Great customer service from Georgia Bliss… Read Full Review

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★★★★★

“Very helpful service”

Written on: 07/08/2016 by oxMoss132 (1 review written)

I managed to accidentally switch the barcode lables between 2 identical boxes. Having noticed my mistake, I asked for help and the parcels were redirected without quibble. It was a great relief, many thanks! … Read Full Review

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★★★★★

“Great Help”

Written on: 06/08/2016 by Kitt1950 (1 review written)

A young lady went that extra mile to offer a great service. She listened to my request, recognised the issue, implemented an excellent outcome. Very pleased with the service. Thank you very much. Regards… Read Full Review

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★★★★★

“Excellent service”

Written on: 06/08/2016 by Woodruffcq457 (1 review written)

She has done a great job keep me informed with my parcel to USA all the way… Read Full Review

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★★★★★

“Good Service”

Written on: 05/08/2016 by DylanRoberts (1 review written)

Good service from Interparcel...been using them for years with very little trouble. Today's helpful Email from Rach in customer services was a reminder of that... thanks for the heads up on delivery. It makes our lives easier … Read Full Review

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★★★★★

“Very helpful customer service agent solved my problem...”

Written on: 05/08/2016 by Medeirosaf124 (1 review written)

Very helpful customer service agent solved my problem in a flash… Read Full Review

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★★★★★

“Recommended”

Written on: 05/08/2016 by RishiMcLain49 (1 review written)

I have been using Interparcel for over 7 years and often post high value items covered by external insurance. Never had an issue with them and you can't blame the shipping agent for the last mile of your parcel's journey, as people often do. The only suggestion I would make is to use a different approach with credit management, when your client spends £15,000 a year and once every three years is in £5 debit for no fault of their own… Read Full Review

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★★★★★

“so pleaed with delivery and service ”

Written on: 05/08/2016 by 303Browne (1 review written)

Excellent from south wales to misd scotland in 24 hours. Communication with person was excellent too. will definstley use this company again… Read Full Review

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★★★★★

“GET THINGS DONE NO MATTER WHERE ARE YOU”

Written on: 04/08/2016 by PedroAlves (1 review written)

Interparcel is a great worldwide dellivery company! I i'm in Brazil and i had a parcel that was send to me from the UK, but i couldn't understand the tracking devices from the company so i reach for them on online chat! It was amaizing the way the person I dealt with treated. I would say that I was very well attended by the staff of Interpacel , especially by Corie - lea, she helped me a lot and was very kind to explain the operation of the delivery system . Moreover she helped me to access… Read Full Review

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★☆☆☆☆

“rip offs”

Written on: 04/08/2016 by JaceyMunoz (1 review written)

dont use these what i bag of money grabbers trying to charge me again for a parcel thats been delivered £19 post cost i paid then wanting £57 from me keep away from these… Read Full Review

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★★★★★

“Great Service”

Written on: 03/08/2016 by mawasem (1 review written)

I have received an email from a Customer Service Advisor to inform me that my package have been delivered and signed for which meant that I have had to not to worry about it any more and put mind to rest. This email have proved most helpful and very attentive. My thanks go to advisor and I will be using your services for as long as I have parcels to send. thank you … Read Full Review

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★★★★★

“Fantastic customer service ”

Written on: 03/08/2016 by Sian81 (1 review written)

A really helpful member of staff got in touch straight away when there was a problem delivering my parcel to my customer in the USA, the problem was resolved so quickly. Thanks to Interparcel my customer rated my own customer care as 'excellent'! Will keep returning to Interparcel for all my overseas deliveries… Read Full Review

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★★★★★

“grate service ”

Written on: 03/08/2016 by Wentworthzs479 (1 review written)

She was a grate help sorting a delivery problem i had and saved the item being returned… Read Full Review

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★★★★★

“Excellent Service”

Written on: 03/08/2016 by Marlie1947 (1 review written)

My sincere thanks to Georgia Bliss for kindly sorting out my problem with a courier who's name shall remain anonymous. Georgia restored my faith in telephone help lines. Lets see if the courier can now deliver as stated. Thank you (fingers crossed for delivery)… Read Full Review

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★★★★★

“Hermes issues quickly resolved”

Written on: 03/08/2016 by mcArnold239 (1 review written)

Hermes were failing to collect. Interparcel sorted the problem quickly… Read Full Review

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★★★★★

“Solving a problem”

Written on: 01/08/2016 by barneyp (1 review written)

Just to mention Georgia Bliss who was a star today in helping me to re-book a package that had not been picked up last week. She was polite, really helpful and really nice to deal with. 5 stars Georgia and I'll ask for you personally next time I have a need to sort something out!… Read Full Review

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★★★★★

“really really helpful”

Written on: 30/07/2016 by CadeDiaz412 (1 review written)

the person that helped me with my query about a delivery came back to me as promised within the time she said she would. that counts for a lot when you have to get back to a customer… Read Full Review

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★☆☆☆☆

“They deliver any time they decide despite the service...”

Written on: 13/05/2016 by Rosaw74 (1 review written)

Took a week to deliver express 24 service and then claimed it is not a guaranteed service. So what is the point of paying extra for services they dint keep to anyway… Read Full Review

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