Interparcel Reviews - www.interparcel.com

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★★★★☆
4.1 / 5
80.8% of users recommend this
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★★★★★

“Interparcel Review”

Written on: 01/03/2014 by Jax5 (1 review written)

Good value for money, service was really good, came when they said they would, hassle free service, thank you… Read Full Review

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★☆☆☆☆

“Avoid them”

Written on: 28/02/2014 by 244Powell (1 review written)

I paid £50 for a delivery, I took a day off waiting for the courier to collect the package. The courier did not turn up, I called the customer service and they said me that: "Unfortunately there are no notes to show why this failed". They did not offer me any compensation for my wasted day. They just refunded the money. Avoid them… Read Full Review

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★★★★☆

“Really easy to use. Will definitely use again. Hassle Free”

Written on: 27/02/2014 by jld261 (1 review written)

Really easy to use. Will definitely use again. Hassle Free… Read Full Review

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★★★★★

“Reliable accessible and affordable”

Written on: 27/02/2014 by Kade1984 (1 review written)

Used the service a couple of times and have found no fault. Fast friendly reliable and very convenient. Great choice of pick up or drop off Would happily reccomend… Read Full Review

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★★★★★

“1st time user experience”

Written on: 27/02/2014

Great value , would definitely use again . Only slight issue - I booked a pm ( 12 - 6 ) collection and the courier arrived at 11 02 when I was out , however they did return at 12 08 to pick up the parcel… Read Full Review

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★★★☆☆

“SLOW TO RESPOND WHEN IT GOES WRONG”

Written on: 26/02/2014

Have used Interparcel a lot over past few years & they are OK unless things go wrong. Customer service is very slow to deal with any problems & often seem confused when re-visiting the same problem. Wouldn't use them if parcel was very urgent… Read Full Review

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★★★★★

“Item delivered with everything as required...intact...”

Written on: 26/02/2014

Item delivered with everything as required...intact and on time with a pleasant delivery driver… Read Full Review

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★☆☆☆☆

“Lost my irreplaceable Art.”

Written on: 26/02/2014

I entrusted interParcel to collect a piece of Artwork that had taken me over a year to source and track down. This was then cross labelled with another parcel from Johnlewis and my item lost at the John Lewis national warehouse and was never found. I couldnt deal with anyone myself as the courier used City-Link informed me InterParcel were the customer not me. This has caused me undue stress and i would simply stress to go to a courier company direct where you will atleast have some control… Read Full Review

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★☆☆☆☆

“Awful terrible shocking”

Written on: 26/02/2014

Awful service, total cowboys who will try to over charge and hide costs at all costs. Avoid… Read Full Review

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★★★★★

“Good reliable service”

Written on: 26/02/2014

All arrived on time, friendly delivery man.Came up 3 flights of stairs...great service, Thank You!… Read Full Review

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★★★★★

“Just The Job”

Written on: 25/02/2014 by gizymo (1 review written)

I had never used a courier service before so was a bit concerned that all would be well. IT WAS!!!!! Such a fantastic service from the initial enquiry by 'phone to the collection and delivery. Even a text to tell me the delivery had been made. EXCELLENT. Nothing that I didn't like… Read Full Review

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★★★★★

“exemplory”

Written on: 25/02/2014 by asprocat (2 reviews written)

I found the site on the internet. being one of the frey parade and not very computer literate I thought I would give you a try. Excellent service.and having family abroad will certainly be using you again. It is a shame that I cannot name staff as they have been so helpful to me. It is so nice to talk to someone who is english and could explain to me easily the answers to my questions. The time taken for delivery surprised and pleased me as it was SO QUICK Well done to all Thank you .Told… Read Full Review

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★★★☆☆

“poor communication”

Written on: 25/02/2014

Collection of item was scheduled between 8am and 6pm. Courier did not arrive until 7pm. Online tracking indicated that the parcel was still awaiting collection when it had in fact been delivered the next working day. I did not receive the text confirming next day delivery until a couple of days later. I guess you get what you pay for !… Read Full Review

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★★★★★

“Easy to use service ”

Written on: 25/02/2014

A very easy to use service that is cheap and gives flexibility of dropping parcels at a location of your choice. The service was recommended to me by friends and I have passed this on to my friends and family… Read Full Review

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★★★★★

“Good service”

Written on: 25/02/2014

Good service easy to book and they Kept me informed when the parcel was delivered… Read Full Review

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★★★★☆

“Parcel Posting really is sooo easy with Interparcel”

Written on: 24/02/2014

Excellent site to use even for a beginner who has never posted by a courier before! Instructions are easy to follow and within just a very few minutes you can choose a pick up time, see how much it will cost, and estimated time of delivery ... you even have a choice of courier company. Every stage is easy to understand including how to complete the customs documentation to whichever Country you are sending to. Really happy with this service. … Read Full Review

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★★★★★

“easy peasy ”

Written on: 24/02/2014

Quite simple really.I arranged for collection of my parcel which was a return to an on-line seller.Interlink collected when they said and when the parcel was delivered they sent me a message to confirm as they said they would. What more could you want coupled with the fact that they were a lot cheaper than most other parcel delivery companies. I would recommend them… Read Full Review

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★☆☆☆☆

“Exorbitant Hidden Charges on Delivery”

Written on: 23/02/2014 by basket798 (1 review written)

Small parcel from the UK to Mexico (worth £25) cost the recipient over £60 in customs, storage, handling, warehousing and inspection charges. Customs charges should have been about £10, but, in effect, the carrier (UPS) charged us extras more than the Interparcel fee. I will never use this service again, ever… Read Full Review

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★★★★★

“FAST DELIVERY ACROSS COUNTRY”

Written on: 22/02/2014

PICKED UP PARCEL ON DAY INDICATED IN RURAL NORTH WALES .ARRIVED AS PROMISED IN NORFOLK ON SECOND DAY PLUS RECEIVED CONFIRMATION TEXT THAT IT HAD BEEN DELIVERED.WILL DEFINITELY USE YOUR SERVICE AGAIN ,AND RECCOMMEND IT TO MY FRIENDS… Read Full Review

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★★★★★

“GREAT PRICES, COMMUNICATION AND DELIVERY!”

Written on: 22/02/2014

HAVE USED THEM A FEW TIMES NOW. ALWAYS USE HERMES VIA INTERPARCEL. AT FIRST WAS VERY WARY BECAUSE SO SUCH CHEAPER THAN OTHERS. ALWAYS SEND BY SIGNED FOR AND ASK FOR A TEXT MESSAGE TO CONFIRM DELIVERY. NO PROBLEMS AT ALL...JUST BE PREPARED FOR SLIGHTLY SLOWER DELIVERY TIMES. I LIKE THE FACT THAT IT'S A LOCAL COURIER TOO...SAME PERSON ALWAYS COLLECTS FROM ME AND AM ASSUMING THAT IT'S SIMILAR AT THE OTHER END… Read Full Review

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