Written on: 23/10/2010
I bought this iron on a sewing show 3 years ago. At home I noticed that a piece broke off. When I tried to contact the customer service, I thought that this company is actually not existing. Neither e-mail nor telephone was answered. So I thought that $300 were a waist. 3 weeks and several e-mails later I finally got a mail from them. But as an inpatient sewer I tried the iron meanwhile, liked it and never send it in.(warranties anyway do not cover labor)
Once it's heated up to steam (after... (read more)
Written on: 11/10/2010
I have had this iron for about 4 1/2 years and it dropped and now will not heat up. While trying to find someone to repair it I have gone thru 3 other irons trying to find one that will work as good as this one. Finally found an on line site where I could purchase a new one and I am. Yay will finally have the best iron anywhere back again. (read more)
Written on: 19/09/2010
Have owned my Eurosteam for 6 yrs, sending it in for a minor repair now. I'm also going to purchase a second one in case this ever happens again. I despise ironing but this iron makes it so much easier. For those of you who dislike it, you must be doing something wrong.
Written on: 14/09/2010
I just bought this iron at the Vancouver Design Show, and it seemed to work at the show, but the one I brought home is a different story.
I bought it to use it vertically and iron hanging clothes. Even on its strongest setting, the iron is not efficient, and does not take care of more than half the wrinkles.
After I steamed my shirts, I had to lay them on the ironing table, and iron them the normal way; which my $20 iron did just as good.
Overall, a total waste of money! (read more)
Written on: 02/09/2010
I bought this iron from a home show on January 28, 2006. I have loved it! It just now stopped working correctly - not sure why yet. But the fact that it can be used on all fabrics - even the most delicate - with no fear of burning, melting or krinkling makes it worth the extra cost. I'm going to another home show tomorrow to get a new one and then will have the old one repaired for a backup. I'm lost without it! (read more)
Written on: 25/07/2010
Bought the iron at the fair after other users came by and raved about how wonderful it was. It was great for about 2 months--quick, effective, easy-- and then started spewing water instead of steam and soaking the clothes. I went through the cleaning process twice. Then, the clothes smelled like vinegar and after one use, water spewed again. Could never locate a repair facility. Went back to my Rowenta. I wish it worked because it was great when it did. But, not worth $300 for 2... (read more)
Written on: 21/07/2010
I too bought this iron at a home show and bought their pitch. We do iron around this house. An iron would last about 2 years.Two years passes, iron handle starts getting hot, hotter. Off/on switch burned up! You do have to wait 5 minutes for it to heat up. If you overfill it, waters appears on your garment.Shipping and repairs are yours for a pricey fee($50-60) Just for shipping and problem solving, NO REPAIRS! I will stick to my $50 irons every 2 years. If they have such a GOOD product,... (read more)
Written on: 08/07/2010
I purchased this Iron at a home and garden show in Edmonton. i was vey impressed with the demonstrations and I had to get my hands on one. I don't like ironing so I thought that this would cut down on the amount of time that I iron. However, this was not really the case.
I found that it takes about the same amount of iron as it takes with my $5 garage sale iron. the problem is that you need to take the time to fold the bottom of fabric so that it is flat so that you can iron both sides and... (read more)
Written on: 05/07/2010
At first I when I showed some of my girlfriends this iron I demostrated it incorrectly. Did not have the settings properly set. I now know how to set this iron and I have not looked back since. I now even iron my sheets and pillow cases as it is so effecient. You can iron anything with this iron and not worry about the temperature of it scorching your delicate materials.
One of my best purchases ever I would like one for my other home too! (read more)
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As rated by real users
"Broken broken broken" Read More
"Poor performance and short life" Read More
"Poor customer service " Read More
"Love this iron! " Read More
"Beware of the Pitfalls" Read More