Redfern Eurosteam Reviews

★★★☆☆
2.6 / 5
177
38% of users recommend this
  • Ease of Use

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  • Style

  • Service & Support

  • Value For Money

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Redfern Eurosteam
Redfern Eurosteam

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★★☆☆☆

“Purchased the iron at a home show. Demo was great. ...”

Written on: 29/01/2011

Purchased the iron at a home show. Demo was great. We felt a bit pricey but made the purchase anyway. It is very overrated. It does a good job ironing everything however there were problems. The handle gets very hot. The steam button constantly sticks. It runs out of steam in about two or three garments. Have to let cool down before refilling. The back plate cracked and had to be replaced. It is much heavier than a normal iron. I will not buy another one… Read Full Review

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★★☆☆☆

“I bought this iron at a trade show. The demonstration...”

Written on: 18/12/2010

I bought this iron at a trade show. The demonstration was very convincing but when I began to use it I was disappointed. It runs out of water quickly and you end up filling it 3 or 4 times per ironing session. My biggest compaint about it is the handle. After about 6 months I noticed the handle was sticky. With time it is getting worse and worse. I have now had to take nail polish remover to see if I can get off the gummy coating that is all over the handle. If I can't get it off I will not be… Read Full Review

Guest's Comment

Written on: 26/06/2011

Yes, I have this problem too!! I was getting so frustrated and happened to Google 'sticky handle Euro Steam iron' and found your comment! Today I tried 409, Magic Eraser and Goo Gone--nothing worked! I'd love to know if you find a solution. I don't like using it with that sticky handle :(

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Deniseb's Comment

Written on: 15/08/2011

I had the same experience. You can't get rid of the stickiness. I just wrapped the handle in gauze. I used a gauze pad from our first aid kit - it's the right size. It fixes the problem, but it's ridiculous to have to bandage your iron handle isn't it?!

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Guest's Comment

Written on: 15/08/2011

Same problem, feel a little ripped off...I wrapped the handle in a gauze pad. It's just the right size and feels a lot better. The stickiness won't wash off. The handle must be made from the wrong material.

Don't buy this iron.

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★★★★★

“I have tried over 20 irons from 50 dollars to $600.00...”

Written on: 09/11/2010

I have tried over 20 irons from 50 dollars to $600.00 and this one it's the BEST. No settings no starch needed and it's super fast. The downfault is that you have to constantly put water but with the time you save it's worth every penny. Everyone in my family owns one now. I cAN SEE MYSELF WITHOUT IT… Read Full Review

Guest's Comment

Written on: 02/04/2012

Just wait till you you've had it for a bit more; I guarantee you won't be raving about it when the water starts spewing out and the steam is comeing out of where you pour in the water and the handle and steam buttom are too hot to touch. Read your warranty and see how far you get with that! It's an expensive PIECE OF JUNK!

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★★☆☆☆

“I bought this iron on a sewing show 3 years ago. At...”

Written on: 23/10/2010

I bought this iron on a sewing show 3 years ago. At home I noticed that a piece broke off. When I tried to contact the customer service, I thought that this company is actually not existing. Neither e-mail nor telephone was answered. So I thought that $300 were a waist. 3 weeks and several e-mails later I finally got a mail from them. But as an inpatient sewer I tried the iron meanwhile, liked it and never send it in.(warranties anyway do not cover labor)
Once it's heated up to steam (after… Read Full Review

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★★★★★

“I have had this iron for about 4 1/2 years and it...”

Written on: 11/10/2010

I have had this iron for about 4 1/2 years and it dropped and now will not heat up. While trying to find someone to repair it I have gone thru 3 other irons trying to find one that will work as good as this one. Finally found an on line site where I could purchase a new one and I am. Yay will finally have the best iron anywhere back again… Read Full Review

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★★★★★

“Have owned my Eurosteam for 6 yrs, sending it in for a...”

Written on: 19/09/2010

Have owned my Eurosteam for 6 yrs, sending it in for a minor repair now. I'm also going to purchase a second one in case this ever happens again. I despise ironing but this iron makes it so much easier. For those of you who dislike it, you must be doing something wrong.
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★☆☆☆☆

“I just bought this iron at the Vancouver Design Show,...”

Written on: 14/09/2010

I just bought this iron at the Vancouver Design Show, and it seemed to work at the show, but the one I brought home is a different story.

I bought it to use it vertically and iron hanging clothes. Even on its strongest setting, the iron is not efficient, and does not take care of more than half the wrinkles.
After I steamed my shirts, I had to lay them on the ironing table, and iron them the normal way; which my $20 iron did just as good.

Overall, a total waste of money!… Read Full Review

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★★★★★

“I bought this iron from a home show on January 28,...”

Written on: 02/09/2010

I bought this iron from a home show on January 28, 2006. I have loved it! It just now stopped working correctly - not sure why yet. But the fact that it can be used on all fabrics - even the most delicate - with no fear of burning, melting or krinkling makes it worth the extra cost. I'm going to another home show tomorrow to get a new one and then will have the old one repaired for a backup. I'm lost without it!… Read Full Review

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★★☆☆☆

“Bought the iron at the fair after other users came by...”

Written on: 25/07/2010

Bought the iron at the fair after other users came by and raved about how wonderful it was. It was great for about 2 months--quick, effective, easy-- and then started spewing water instead of steam and soaking the clothes. I went through the cleaning process twice. Then, the clothes smelled like vinegar and after one use, water spewed again. Could never locate a repair facility. Went back to my Rowenta. I wish it worked because it was great when it did. But, not worth $300 for 2 months!… Read Full Review

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★★★☆☆

“I too bought this iron at a home show and bought their...”

Written on: 21/07/2010

I too bought this iron at a home show and bought their pitch. We do iron around this house. An iron would last about 2 years.Two years passes, iron handle starts getting hot, hotter. Off/on switch burned up! You do have to wait 5 minutes for it to heat up. If you overfill it, waters appears on your garment.Shipping and repairs are yours for a pricey fee($50-60) Just for shipping and problem solving, NO REPAIRS! I will stick to my $50 irons every 2 years. If they have such a GOOD product, stand… Read Full Review

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★☆☆☆☆

“I purchased this Iron at a home and garden show in...”

Written on: 08/07/2010

I purchased this Iron at a home and garden show in Edmonton. i was vey impressed with the demonstrations and I had to get my hands on one. I don't like ironing so I thought that this would cut down on the amount of time that I iron. However, this was not really the case.

I found that it takes about the same amount of iron as it takes with my $5 garage sale iron. the problem is that you need to take the time to fold the bottom of fabric so that it is flat so that you can iron both sides and… Read Full Review

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★★★★★

“Outstanding iron. ”

Written on: 05/07/2010

Outstanding iron.

At first I when I showed some of my girlfriends this iron I demostrated it incorrectly. Did not have the settings properly set. I now know how to set this iron and I have not looked back since. I now even iron my sheets and pillow cases as it is so effecient. You can iron anything with this iron and not worry about the temperature of it scorching your delicate materials.
One of my best purchases ever I would like one for my other home too!… Read Full Review

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★★★★★

“Best iron we have ever purchased.”

Written on: 24/06/2010

Best iron we have ever purchased… Read Full Review

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★★★★★

“This is the Best iron ever. Had mine for years. I'm...”

Written on: 06/06/2010

This is the Best iron ever. Had mine for years. I'm looking on the web to purchase another one. Cuts ironing time in half. Reduces dry cleaning bill to almost nothing. Gives a professional look to the finished garment. Irons anything!
Those that do not like this iron are not using it correctly. Since I purchased this iron I do more ironing in less time. Table cloths, jeans, evening gowns, silks, cotton work shirts!Its a great iron.I want another iron, my electrical cord is an issue because I… Read Full Review

Guest's Comment

Written on: 04/05/2012

I like your review.. I have purchased one of these irons in the last 2 months and love it. It has cut down my ironing time. I note you say people may not be using it correctly. Does the handle on yours get warm and does water leak out onto the garment when you press the steam button.

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★★☆☆☆

“Have only ever used distilled water so unless it's the...”

Written on: 28/05/2010

Have only ever used distilled water so unless it's the bottlers are lying I can't understand where the sediment comes from. No proper manual or support line came with product I bought at fashion trade show. Cleaned with CLR and replaced the O-ring and still have run several times to unplug for fear it was going to explode.Am afraid to use again. Went on-line hoping to find a repair facility when I found this site. If this product actually worked as it did at the trade show would have been great… Read Full Review

Kryslisa's Comment

Written on: 01/06/2010

Hi There: I am sorry to hear that you are having issues. Have you tried calling the girls at Redfern? They are amazing with troubleshooting and can more than likely help you out :) Their toll free number is on the site but I do believe it is 1-877-387-7770

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★☆☆☆☆

“I bought this iron from the Shopping Channel and am...”

Written on: 27/05/2010

I bought this iron from the Shopping Channel and am returning it within their 30 day return period. The iron is first of all heavier than most irons which makes it difficult to use for long periods of time as an upright steamer. My iron's steam system just wouldn't work from the start, the handle started to heat up, and when I tried to turn the iron off with the switch at the back of the iron I was burned by steamed escaping in the wrong direction. A total waste of time, buying this iron… Read Full Review

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★☆☆☆☆

“Absolutely--DO NOT WASTE YOUR MONEy ON THIS IRON!!! ...”

Written on: 09/05/2010

Absolutely--DO NOT WASTE YOUR MONEy ON THIS IRON!!! Steam runs out quickly--must unplug iron, add water, and wait until it heats. Leaks water. Claims made at show are overstated… Read Full Review

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★☆☆☆☆

“I bought the Euro Steam Iron from the Ideal Home...”

Written on: 29/04/2010

I bought the Euro Steam Iron from the Ideal Home Exhibition 2010, it was sold by Silver Fern Sales. I took it home, plugged it in and the handle became uncomfortably hot in minutes and the steam came out of the sole plate in a gush and now was as demonstrated at the show. I got in touch with their representative and was told to return the iron and i would receive a refund (£100). I spent £11 returning the iron by registered post, but it has not been accepted by them and at the time of… Read Full Review

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★★★★☆

“I love this iron! Took some practice, but I wouldn't...”

Written on: 07/04/2010

I love this iron! Took some practice, but I wouldn't be without it now. It will save us $80/ month on drycleaning, at least. My advice is to not set the iron on continuous steam, or it really wastes a lot and gets the clothes too wet. Turn the steam down and use it manually, like the demonstrators do at the home shows, and it is fabulous. That is the only thing that I can think of that will help those that are so dissatisfied with their purchases. I LOVE IT! ( Not sure about the durability… Read Full Review

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★☆☆☆☆

“The iron worked well for over a year and then the...”

Written on: 07/04/2010

The iron worked well for over a year and then the handle became too hot to touch when ironing and now the steam comes out through the pressure cap. The iron is now unusable. The users pamphlet says to contact the authorized dealer for above problems but as yet, I am unable to find a dealer in my region of the US. I have used and maintained the iron as outlined in the user pamphlet… Read Full Review

Silverfern's Comment

Written on: 29/04/2010

I have a similar complaint regarding the iron handle getting hot but this happened as soon as i started to use it. Silver Fern whom i purchased the iron from are responding to phone calls, emails and the return of the iron.

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Kryslisa's Comment

Written on: 01/06/2010

Hi There.... have you tried calling the US toll free number?? I know that I had steam coming from around the plug and they sent me out some orings and it totally solved the issue :)

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