Redfern Eurosteam Reviews

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★★★☆☆
2.7 / 5
42% of users recommend this
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  • Service & Support

  • Value For Money

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★☆☆☆☆

“Terrible and disapointed”

Written on: 05/03/2012 by Odil (1 review written)

after I bought the eurostema Original style, a year ago. After that the iron never work again. and it is so sad I dont know to whom reply. because the box only givem the yahoo.com address. that is not what I want. I want to send this piece of trash to them, so they can send me a good one. During the year I had it. I only use 10 times. Thanks, Odil Rossi… Read Full Review

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★☆☆☆☆

“DO NOT BUY A EUROSTEAM IRON!”

Written on: 10/02/2012

I bought the Euro Steam Evolution at the LA County Fair last August and have been very disappointed for several reasons; the handle gets very hot, the iron leaks steam, and there is a very loud hissing sound long after the iron is unplugged. I called the service number repeatedly and spoke to "Alonna", who was full of excuses but offered no help other than a new O-Ring (that took 7 weeks to arrive and only made the problems worse instead of better). Bottom line: the concept of a steam iron is… Read Full Review

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★★☆☆☆

“EuroSteam Evolution”

Written on: 06/02/2012

I am in agreement with the other reviews - only works at its best at the shows. I've encountered the leakage problems as well and apparently it has now "blown its gasket". I love the little travel iron that came with it but am not very happy with the full size iron. Did provide good steam initally but I didn't find that it worked well when vertical, i.e. steaming something on a hanger. I live in the country and therefore it is hard to get service - I should have made the effort initially to… Read Full Review

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★★☆☆☆

“Worked great until the steam valve "blew its gasget!"”

Written on: 17/11/2011 by ClaudiaNichol (1 review written)

I bought the Euro Steam Evolution at the Ventura County Fair in August and have been using it ever since for quilting projects. I especially liked it because of the amount of steam I could focus directly on a seam and get a great crease - my quilts have never looked better. BUT, the handle gets very hot - not because of the steam or any leak from the \"not tight enough\" water hole plug, it just gets very hot. And, if you want to spray starch anything, the iron sole plate by itself does not… Read Full Review

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★☆☆☆☆

“3 words: SAVE YOUR MONEY!!!”

Written on: 21/10/2011 by zensnyper (1 review written)

I was interested in this iron when an exhibitor was demonstrating it at the PNE in Vancouver, B.C. Came across the same iron at the Vancouver Home & Design show and purchased it. Apparently this iron only works at shows. A recurring theme about the problems of the iron is the water leakage. I think… Read Full Review

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Zensnyper's Response to zensnyper's Review

Written on: 21/10/2011

For some reason, only half my review posted. This is the full one:

I was interested in this iron when an exhibitor was demonstrating it at the PNE in Vancouver, B.C. Came across the same iron at the Vancouver Home & Design show and purchased it. Apparently this iron only works at shows. A recurring theme about the problems of the iron is the water leakage. I think \"pour\" is a more appropriate term as it completely soaks your clothes through to the ironing board. Just using it now, expecting the iron to be hot enough, I pressed the steam button and water shot out of the iron completely soaking my wall, couch and floor. Going online to file a complaint, I come across their troubleshoot page. I guess the iron needs to be \"primed\" which requires the use of 1 of 2 methods. Either wait for the boiler for 15 minutes or repeat some step 5-7 times. For crying out loud, if I have to wait 15 minutes, I could have ironed 5 shirts already with my $25.00 Black and Decker iron!!! Which I will be using again! The only upside is that I didn't spend the $299.00 that some reviewers have. I paid the $150.00 show price. It's not worth the teflon pad that it sits on. Completely useless. If you're interested, I would suggest reading their troubleshoot page first: http://redfernent.com/euroiron-faq-troubleshooting.html

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Guest's Response to zensnyper's Review

Written on: 24/10/2011

i agree don't waste your money. plus I felt they lied to me. Said I could not find it cheaper any where else.

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★☆☆☆☆

“Don't waste your money.....”

Written on: 29/09/2011 by susanduboc (1 review written)

I was fooled into buying the Redfern Eurosteam iron at a trade show in Denver, Colorado Feb. 2, 2011. They show you how to really iron...like I didn't know how. With this iron they claim you can iron 8 pillow cases at one time and they will be wrikle free. Wow! my dream iron. I can justify the $$$$$. So, stupid, such a waste of time and money on this Redfern Eurosteam iron.... It won't iron 8 cases at once, it won't even iron one case wrinkle free. The iron takes forever to produce… Read Full Review

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★☆☆☆☆

“This is a dangerous iron”

Written on: 23/08/2011

Impressed by a presentation at the Home Show, my three girlfriends and I each bought one of these irons. The apparent stellar performance however, did not continue at home. The iron goes from releasing water all over the fabric to burning your hand while attempting to use it. Unlike the demo, ironing one side of a piece of clothing does not remove wrinkles from the other, nor does holding it over buttons to smooth fabric.. None of us is able to hold the iron without a facecloth wrapped around… Read Full Review

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Guest's Comment

Written on: 02/11/2011

I would suggest that maybe you havent tightened the nob where you put the water in. I have had mine for 5 years and LOVE it. Never have yet burnt my hands. I sew, crafts, have 5 kids so am forever ironing everything including tea towels. Try again something is very wrong if you are burning yourself. I have many family members and friends that have purchased them after me and love theirs. If it pours water all over when your steaming you have put to much in or need to clean it. You are suppose to use distilled water. That is ultra critical.

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★☆☆☆☆

“I have tried to use this iron several times since my...”

Written on: 19/05/2011 by Priscilla Pride (1 review written)

I have tried to use this iron several times since my purchase. I even sent it back to Redfern and they checked it over and said it was working properly. So I guess if instead of steam you want wet fabric it is working properly. And if you don't mind getting your hand overheated if you use for any length of time then it is working properly.
I feel I threw my $200.00 in the trash for all the service I have gotten out of this iron.

I WOULD RECOMMEND THAT YOU DO NOT BUY THIS PRODUCT

i WOULD… Read Full Review

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Guest's Response to Priscilla Pride's Review

Written on: 15/06/2011

I agree - so sorry I bought mine - got it at a quilt show - it leaks, never know when to add water, using steam up really quickly - only good point was the one and off switch..sigh!

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Guest's Response to Priscilla Pride's Review

Written on: 17/11/2011

I totally agree that the handle gets very warm - for me, I can deal with it because I use the iron for my quilting projects so don't hold it for long periods of time. You do have to wait for the fresh water to heat up before you get steam again.

Will write my own full review. Claudia

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Guest's Response to Priscilla Pride's Review

Written on: 08/08/2011

WITH EURO STEAM YOU HAVE TO LET THE WATER HEAT TO MAKE STEAM. IF YOU GET YOUR HANDS OVERHEATED THEN YOU ARE DOING SOMETHING WRONG. THIS PRODUCTS EXCEEDS EXPECTATION.

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★★☆☆☆

“Replacement O rings which keep steam from escaping...”

Written on: 08/04/2011

Replacement O rings which keep steam from escaping were $15.00 for three (3). Replacements should have been around 50 cents. The iron and prts are way overpriced… Read Full Review

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★★★★☆

“ I like the iron. The steam from the iron actually...”

Written on: 01/04/2011

I like the iron. The steam from the iron actually irons the clothes. It does a great job. Using steam, rather than a hot iron, seems easier on the clothes.

The water runs out too often though. It needs to be refilled more often than a traditional steam iron. Users have to be patient because when refilling the iron,it must be turned off and it takes a few minutes for the water to heat up in the iron before you can start using it again. I would still recommend the iron though because it… Read Full Review

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Kdontje's Comment

Written on: 19/10/2012

I totally agree! I bought mine at the Iowa State Fair and I love it. I would never have a traditional iron again. It is so much faster and does a wonderful job. I have never had water spew out and the handle has never been hot. It was worth every penny. It actually seems to bring new life to many of my clothes and they don't wrinkle as quickly as they do when ironed with a conventional iron.

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★☆☆☆☆

“Home show demonstrator promised the iron would steam...”

Written on: 18/03/2011

Home show demonstrator promised the iron would steam for more than one hour. It doesn't even last 10 minutes. Spews water, ruins clothes.
Repair on warranty is at your shipping cost and "repair fee".
Very poor quality item, undependable, unreliable. Save your money, buy a $30 Chinese iron instead!… Read Full Review

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★★★★★

“I truly love this iron...I have properly maintained...”

Written on: 20/02/2011

I truly love this iron...I have properly maintained it....and it's as good as the day I bought it at the home show. I know this iron will last a long time. I use distilled water and clean the tank faithfully every 3 mths. As well, like any electrical item, I don't leave it plugged in and turned on for several hours at a time. This iron performed perfect results on a wedding gown, 2 Scottish kilts and several window treatments, not to mention the regular ironing tasks. As an avid sewer, I can't… Read Full Review

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★★☆☆☆

“I do love this iron when it works. However, it has...”

Written on: 15/02/2011

I do love this iron when it works. However, it has frightening moments when it literally explodes with steam from the front handle area. I mean explodes !!!!
It is very sudden can make you jump if you aren't expecting it.
I would love to find a similar iron from another maker if there is a better one on the market. There may be a crack in the base, though I have NEVER dropped or mishandled it.
I worry about it's safety as a result… Read Full Review

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★★☆☆☆

“I have TWO of these EUROSTEAM irons.... yes they work...”

Written on: 14/02/2011

I have TWO of these EUROSTEAM irons.... yes they work well WHEN they work. Durablity is a serious problem.... They spit, they overheat, they require frequent refilling, they melt and the cord on one needed replacing. I don't know why they are so costly when they are so 'disposable'. I really enjoyed using it (when it worked) I quilt and it was great for that. Each iron lasted less than a year - so if you are willing to pay that much each year then give it a try. I would really like to know… Read Full Review

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★★☆☆☆

“Purchased the iron at a home show. Demo was great. ...”

Written on: 29/01/2011

Purchased the iron at a home show. Demo was great. We felt a bit pricey but made the purchase anyway. It is very overrated. It does a good job ironing everything however there were problems. The handle gets very hot. The steam button constantly sticks. It runs out of steam in about two or three garments. Have to let cool down before refilling. The back plate cracked and had to be replaced. It is much heavier than a normal iron. I will not buy another one… Read Full Review

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★★☆☆☆

“I bought this iron at a trade show. The demonstration...”

Written on: 18/12/2010

I bought this iron at a trade show. The demonstration was very convincing but when I began to use it I was disappointed. It runs out of water quickly and you end up filling it 3 or 4 times per ironing session. My biggest compaint about it is the handle. After about 6 months I noticed the handle was sticky. With time it is getting worse and worse. I have now had to take nail polish remover to see if I can get off the gummy coating that is all over the handle. If I can't get it off I will not be… Read Full Review

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Guest's Comment

Written on: 26/06/2011

Yes, I have this problem too!! I was getting so frustrated and happened to Google 'sticky handle Euro Steam iron' and found your comment! Today I tried 409, Magic Eraser and Goo Gone--nothing worked! I'd love to know if you find a solution. I don't like using it with that sticky handle :(

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Deniseb's Comment

Written on: 15/08/2011

I had the same experience. You can't get rid of the stickiness. I just wrapped the handle in gauze. I used a gauze pad from our first aid kit - it's the right size. It fixes the problem, but it's ridiculous to have to bandage your iron handle isn't it?!

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Guest's Comment

Written on: 15/08/2011

Same problem, feel a little ripped off...I wrapped the handle in a gauze pad. It's just the right size and feels a lot better. The stickiness won't wash off. The handle must be made from the wrong material.

Don't buy this iron.

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★★★★★

“I have tried over 20 irons from 50 dollars to $600.00...”

Written on: 09/11/2010

I have tried over 20 irons from 50 dollars to $600.00 and this one it's the BEST. No settings no starch needed and it's super fast. The downfault is that you have to constantly put water but with the time you save it's worth every penny. Everyone in my family owns one now. I cAN SEE MYSELF WITHOUT IT… Read Full Review

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Guest's Comment

Written on: 02/04/2012

Just wait till you you've had it for a bit more; I guarantee you won't be raving about it when the water starts spewing out and the steam is comeing out of where you pour in the water and the handle and steam buttom are too hot to touch. Read your warranty and see how far you get with that! It's an expensive PIECE OF JUNK!

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★★☆☆☆

“I bought this iron on a sewing show 3 years ago. At...”

Written on: 23/10/2010

I bought this iron on a sewing show 3 years ago. At home I noticed that a piece broke off. When I tried to contact the customer service, I thought that this company is actually not existing. Neither e-mail nor telephone was answered. So I thought that $300 were a waist. 3 weeks and several e-mails later I finally got a mail from them. But as an inpatient sewer I tried the iron meanwhile, liked it and never send it in.(warranties anyway do not cover labor)
Once it's heated up to steam (after… Read Full Review

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★★★★★

“I have had this iron for about 4 1/2 years and it...”

Written on: 11/10/2010

I have had this iron for about 4 1/2 years and it dropped and now will not heat up. While trying to find someone to repair it I have gone thru 3 other irons trying to find one that will work as good as this one. Finally found an on line site where I could purchase a new one and I am. Yay will finally have the best iron anywhere back again… Read Full Review

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★★★★★

“Have owned my Eurosteam for 6 yrs, sending it in for a...”

Written on: 19/09/2010

Have owned my Eurosteam for 6 yrs, sending it in for a minor repair now. I'm also going to purchase a second one in case this ever happens again. I despise ironing but this iron makes it so much easier. For those of you who dislike it, you must be doing something wrong.
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