Redfern Eurosteam Reviews

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★★★☆☆
2.6 / 5
41% of users recommend this
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★★★★☆

“Please with Iron”

Written on: 10/06/2012

After purchasing the iron I found negative reviews. I thought, well maybe this will not work out. HOWEVER, I really like this iron. I watched the demonstrator carefully and when the iron arrived I read all the directions and made sure to follow them exactly. The iron works beautifully -- just as demonstrated. I cannot help but think that the people who have had issues with the iron are not following the directions exactly. Of course, in all products, problems will occur from time to… Read Full Review

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★☆☆☆☆

“waste of money and time ”

Written on: 06/06/2012 by Sunday3 (1 review written)

I purchased my euro steam iron 2.5 years ago. I am so disappointed with it !! it doesn't work as well as the demo by the salesperson. The other thing I spent a fortune - over $200 bucks, what a waste. when the steam runs out, you can forget about finishing your ironing, you need to wait for the whole thing to cool down. Another thing the steam doesn't work as well as it did initially, steam doesn't work on low very well, I have to crank it up which only causes the iron to burst out steam and… Read Full Review

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★☆☆☆☆

“A Miniature Old Faithful”

Written on: 01/06/2012 by grannykwilts (1 review written)

I mean it blows it's gasket at regular intervals unless I keep the steam valve open. I have been sent three new safety caps by the company but each is the same. After taking it to Ace Hardware I was assured that the O ring was seating properly and they suspected the problem was a flawed spring in the cap that was suppose to only "explode steam" to keep the iron from exploding. Now that was informative, helpful and probably very true. I wish I had read these reviews BEFORE I paid $216.00 for… Read Full Review

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Ednashappy's Response to grannykwilts's Review

Written on: 15/06/2012

Is there any chance that you are leaving your iron on but not used for more than 10 minutes at a time? There is a note to quilters on the bottom half of page 9 that says to press the steam button every 10 minutes that it is not in use but plugged in or the safety feature in the screw cap will release the steam through the screw cap. Personally I am glad that the safety feature is there.

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Ednashappy's Response to grannykwilts's Review

Written on: 15/06/2012

It sounds like the safety inside of your cap is blowing. Is there any chance that you are leaving the unit on for more than 10 minutes without releasing the steam? It sounds like you are a quilter and I noticed in my manual that there is a note to quilters near the bottom of page 9 that says to press the steam button every 10 minutes or so or it may release the steam through the screw plug as a safety feature. I have really enjoyed using mine and have never had an issue with the screw cap.

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★☆☆☆☆

“Don't buy Euro Steam Evolution Iron”

Written on: 19/04/2012

I purchased a Euro Steam iron from Redfern at a Home and Garden Show. I agree with the other reviewers that say that it works best by a demonstator. I have experience with ironing and various brands of irons and I have to say this is the worst I have ever used. It only irons 2-3 garments before it runs out of steam. Watched the demonstration and the girl used it vertically to steam a suit and it worked beautifully but when I tried it at home nothing happened. I tried ironing over plastic… Read Full Review

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★★★★★

“It certainly needs to be treated right ...”

Written on: 17/04/2012 by Guitarmom (1 review written)

I'm actually pretty happy with the Eurosteam Evolution Iron. I found this review site the day *after* I'd bought a Eurosteam, and I thought, "Uh oh. Have I made and expensive mistake?" But I've owned and used the Eurosteam for over a month now, and I have none of the problems I've read about in other reviews. Mine doesn't leak steam, it doesn't spit on my fabric, and the handle only warms up when I leave the iron unused and on for an extended period. It cools quickly once I release some… Read Full Review

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Guest's Response to Guitarmom's Review

Written on: 01/05/2012

My iron should arrive this week and I'm looking forward to using it. Thanks for your review. I did pay attention to the demonstrator and yes you do have to treat this iron differently. I will be reading the user guide carefully.

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★☆☆☆☆

“Modern Day Ironing Equivalent of Snake Oil”

Written on: 29/03/2012

My mother purchased this iron for me as a gift. I did not have the heart to tell her she was hoodwinked and robbed at the home show where she purchased this joke for two-hundred dollars. Everything about this iron is third-rate from its manufacturing to its performance. Redfin's videos are also disingenuous as they say it is made in Italy. It is not, it is supposedly "Designed in Italy", but it is manufactured in China. There are now some excellently produced Chinese products, this is not one… Read Full Review

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1533Ramsay's Comment

Written on: 21/03/2013

Wow, after having this iron for more than a year. I believe your words.
It has not exploded on me like other reviews. However, the steam is going through the iron and has burned my hand. I will not,et my 9 yr old daughter use the iron. Fear for her safety.
I have called the company and got no resolved. After reading these reviews. I think in need to call an attorney and see what can be done that might wake them up.

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★★★★★

“Pricey but worth it!”

Written on: 10/03/2012 by Loretta45 (1 review written)

I bought tHe Redfern Eurosteam iron 2 years ago at a home show after watching the demonstration. I don' t dread ironing anymore. It works on even delicate materials. No more ironing the entire pair of pants & then holding them up and still seeing wrinkles, and you don't have to keep going over the area, just a push with your finger on the steam button as you go. it's great if you can see it in action like I did. I use distilled water as they suggested and never add more water than the… Read Full Review

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★☆☆☆☆

“Terrible and disapointed”

Written on: 05/03/2012 by Odil (1 review written)

after I bought the eurostema Original style, a year ago. After that the iron never work again. and it is so sad I dont know to whom reply. because the box only givem the yahoo.com address. that is not what I want. I want to send this piece of trash to them, so they can send me a good one. During the year I had it. I only use 10 times. Thanks, Odil Rossi… Read Full Review

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★☆☆☆☆

“DO NOT BUY A EUROSTEAM IRON!”

Written on: 10/02/2012

I bought the Euro Steam Evolution at the LA County Fair last August and have been very disappointed for several reasons; the handle gets very hot, the iron leaks steam, and there is a very loud hissing sound long after the iron is unplugged. I called the service number repeatedly and spoke to "Alonna", who was full of excuses but offered no help other than a new O-Ring (that took 7 weeks to arrive and only made the problems worse instead of better). Bottom line: the concept of a steam iron is… Read Full Review

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★★☆☆☆

“EuroSteam Evolution”

Written on: 06/02/2012

I am in agreement with the other reviews - only works at its best at the shows. I've encountered the leakage problems as well and apparently it has now "blown its gasket". I love the little travel iron that came with it but am not very happy with the full size iron. Did provide good steam initally but I didn't find that it worked well when vertical, i.e. steaming something on a hanger. I live in the country and therefore it is hard to get service - I should have made the effort initially to… Read Full Review

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★★☆☆☆

“Worked great until the steam valve "blew its gasget!"”

Written on: 17/11/2011 by ClaudiaNichol (1 review written)

I bought the Euro Steam Evolution at the Ventura County Fair in August and have been using it ever since for quilting projects. I especially liked it because of the amount of steam I could focus directly on a seam and get a great crease - my quilts have never looked better. BUT, the handle gets very hot - not because of the steam or any leak from the \"not tight enough\" water hole plug, it just gets very hot. And, if you want to spray starch anything, the iron sole plate by itself does not… Read Full Review

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★☆☆☆☆

“3 words: SAVE YOUR MONEY!!!”

Written on: 21/10/2011 by zensnyper (1 review written)

I was interested in this iron when an exhibitor was demonstrating it at the PNE in Vancouver, B.C. Came across the same iron at the Vancouver Home & Design show and purchased it. Apparently this iron only works at shows. A recurring theme about the problems of the iron is the water leakage. I think… Read Full Review

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Zensnyper's Response to zensnyper's Review

Written on: 21/10/2011

For some reason, only half my review posted. This is the full one:

I was interested in this iron when an exhibitor was demonstrating it at the PNE in Vancouver, B.C. Came across the same iron at the Vancouver Home & Design show and purchased it. Apparently this iron only works at shows. A recurring theme about the problems of the iron is the water leakage. I think \"pour\" is a more appropriate term as it completely soaks your clothes through to the ironing board. Just using it now, expecting the iron to be hot enough, I pressed the steam button and water shot out of the iron completely soaking my wall, couch and floor. Going online to file a complaint, I come across their troubleshoot page. I guess the iron needs to be \"primed\" which requires the use of 1 of 2 methods. Either wait for the boiler for 15 minutes or repeat some step 5-7 times. For crying out loud, if I have to wait 15 minutes, I could have ironed 5 shirts already with my $25.00 Black and Decker iron!!! Which I will be using again! The only upside is that I didn't spend the $299.00 that some reviewers have. I paid the $150.00 show price. It's not worth the teflon pad that it sits on. Completely useless. If you're interested, I would suggest reading their troubleshoot page first: http://redfernent.com/euroiron-faq-troubleshooting.html

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Guest's Response to zensnyper's Review

Written on: 24/10/2011

i agree don't waste your money. plus I felt they lied to me. Said I could not find it cheaper any where else.

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★☆☆☆☆

“Don't waste your money.....”

Written on: 29/09/2011 by susanduboc (1 review written)

I was fooled into buying the Redfern Eurosteam iron at a trade show in Denver, Colorado Feb. 2, 2011. They show you how to really iron...like I didn't know how. With this iron they claim you can iron 8 pillow cases at one time and they will be wrikle free. Wow! my dream iron. I can justify the $$$$$. So, stupid, such a waste of time and money on this Redfern Eurosteam iron.... It won't iron 8 cases at once, it won't even iron one case wrinkle free. The iron takes forever to produce… Read Full Review

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★☆☆☆☆

“This is a dangerous iron”

Written on: 23/08/2011

Impressed by a presentation at the Home Show, my three girlfriends and I each bought one of these irons. The apparent stellar performance however, did not continue at home. The iron goes from releasing water all over the fabric to burning your hand while attempting to use it. Unlike the demo, ironing one side of a piece of clothing does not remove wrinkles from the other, nor does holding it over buttons to smooth fabric.. None of us is able to hold the iron without a facecloth wrapped around… Read Full Review

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Guest's Comment

Written on: 02/11/2011

I would suggest that maybe you havent tightened the nob where you put the water in. I have had mine for 5 years and LOVE it. Never have yet burnt my hands. I sew, crafts, have 5 kids so am forever ironing everything including tea towels. Try again something is very wrong if you are burning yourself. I have many family members and friends that have purchased them after me and love theirs. If it pours water all over when your steaming you have put to much in or need to clean it. You are suppose to use distilled water. That is ultra critical.

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★☆☆☆☆

“I have tried to use this iron several times since my...”

Written on: 19/05/2011 by Priscilla Pride (1 review written)

I have tried to use this iron several times since my purchase. I even sent it back to Redfern and they checked it over and said it was working properly. So I guess if instead of steam you want wet fabric it is working properly. And if you don't mind getting your hand overheated if you use for any length of time then it is working properly.
I feel I threw my $200.00 in the trash for all the service I have gotten out of this iron.

I WOULD RECOMMEND THAT YOU DO NOT BUY THIS PRODUCT

i WOULD… Read Full Review

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Guest's Response to Priscilla Pride's Review

Written on: 15/06/2011

I agree - so sorry I bought mine - got it at a quilt show - it leaks, never know when to add water, using steam up really quickly - only good point was the one and off switch..sigh!

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Guest's Response to Priscilla Pride's Review

Written on: 17/11/2011

I totally agree that the handle gets very warm - for me, I can deal with it because I use the iron for my quilting projects so don't hold it for long periods of time. You do have to wait for the fresh water to heat up before you get steam again.

Will write my own full review. Claudia

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Guest's Response to Priscilla Pride's Review

Written on: 08/08/2011

WITH EURO STEAM YOU HAVE TO LET THE WATER HEAT TO MAKE STEAM. IF YOU GET YOUR HANDS OVERHEATED THEN YOU ARE DOING SOMETHING WRONG. THIS PRODUCTS EXCEEDS EXPECTATION.

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★★☆☆☆

“Replacement O rings which keep steam from escaping...”

Written on: 08/04/2011

Replacement O rings which keep steam from escaping were $15.00 for three (3). Replacements should have been around 50 cents. The iron and prts are way overpriced… Read Full Review

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★★★★☆

“ I like the iron. The steam from the iron actually...”

Written on: 01/04/2011

I like the iron. The steam from the iron actually irons the clothes. It does a great job. Using steam, rather than a hot iron, seems easier on the clothes.

The water runs out too often though. It needs to be refilled more often than a traditional steam iron. Users have to be patient because when refilling the iron,it must be turned off and it takes a few minutes for the water to heat up in the iron before you can start using it again. I would still recommend the iron though because it… Read Full Review

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Kdontje's Comment

Written on: 19/10/2012

I totally agree! I bought mine at the Iowa State Fair and I love it. I would never have a traditional iron again. It is so much faster and does a wonderful job. I have never had water spew out and the handle has never been hot. It was worth every penny. It actually seems to bring new life to many of my clothes and they don't wrinkle as quickly as they do when ironed with a conventional iron.

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★☆☆☆☆

“Home show demonstrator promised the iron would steam...”

Written on: 18/03/2011

Home show demonstrator promised the iron would steam for more than one hour. It doesn't even last 10 minutes. Spews water, ruins clothes.
Repair on warranty is at your shipping cost and "repair fee".
Very poor quality item, undependable, unreliable. Save your money, buy a $30 Chinese iron instead!… Read Full Review

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★★★★★

“I truly love this iron...I have properly maintained...”

Written on: 20/02/2011

I truly love this iron...I have properly maintained it....and it's as good as the day I bought it at the home show. I know this iron will last a long time. I use distilled water and clean the tank faithfully every 3 mths. As well, like any electrical item, I don't leave it plugged in and turned on for several hours at a time. This iron performed perfect results on a wedding gown, 2 Scottish kilts and several window treatments, not to mention the regular ironing tasks. As an avid sewer, I can't… Read Full Review

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★★☆☆☆

“I do love this iron when it works. However, it has...”

Written on: 15/02/2011

I do love this iron when it works. However, it has frightening moments when it literally explodes with steam from the front handle area. I mean explodes !!!!
It is very sudden can make you jump if you aren't expecting it.
I would love to find a similar iron from another maker if there is a better one on the market. There may be a crack in the base, though I have NEVER dropped or mishandled it.
I worry about it's safety as a result… Read Full Review

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