Reviews for First Call GB Ltd Reviews

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1.3 stars
Average rating for this product is: 1.3 out of 5

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First Call GB Ltd Reviews

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  • carolewilkins 21st May 2007

    Reviewer rating: 0 stars


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    My son had the same problem as the previous driver. His car broke in Newquay with brake problem on a Sunday. First Call GB Ltd told him they had found a garage that could fix it on Monday, we told them this was not acceptable, as my son and his 4 friends needed to be home on Sunday. First Call did s ...

  • kitwaites 17th Apr 2007

    Reviewer rating: 4.5 stars


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    If you use one of the big names do consider First Call - having been covered with the AA I found First Call GB Ltd cover to be loads better, plus they use proper tow trucks so if you need to be towed they can do it straight away. And let's face it - it's far better to give your money to a small comp ...

  • bornjoyful 11th Apr 2007

    Reviewer rating: 0 stars


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    I was infuriated with First Call GB Ltd and am taking this to Trading Standards and back to Martins Money Tips where I got hold of this company in the first instance. They allowed my car to be picked up and then later told me that they would not be taking me home. The hotel and rental of car would n ...

  • Masochist 8th Mar 2007

    Reviewer rating: 0.5 stars


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    I was insured with First Call GB Ltd for one year. Initially I had a lot of trouble getting them to put their terms in writing. They sent stuff on duplicated A4 sheets, and I needed to ask twice. After a year the renewal date passed without any reminder arriving. I waited two weeks and then decided ...

  • cpfrang 23rd Feb 2007

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    Relatively quick response (40mins during rush hour).
    They have claimed that I didn't follow the advice given by the garage which was not true (but I didn't want to spend my time to follow up the issue, because of maybe £50 I lost); the garage chosen by First Call was not good (alternator had ...

  • Evie80 16th Jan 2007

    Reviewer rating: 4 stars


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    I was very happy with the service I received from First Call GB Ltd when my exhaust fell off recently. The person who answered my call said someone should be with me within the hour and if not then they would call me back and let me know how long I'd have to wait. As it was, the breakdown truck ar ...

  • DMH of Carfiff 25th Nov 2006

    Reviewer rating: 4.5 stars


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    Used First Call GB Ltd once in my first year and was very pleased with their efficient response.
    The breakdown man said he did contract work for many of the big name breakdown services - so with first call, you are getting the same guy at a discount rate.

  • sherborne 23rd Oct 2006

    Reviewer rating: 1 stars


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    We were initially assured by First Call GB Ltd that a recovery vehicle would arrive within the hour. After an hour and a bit we were told another ten minutes. The recovery vehicle arrived after three hours. The driver let slip that he'd been travelling in the opposite direction on another call, an h ...

  • mellorc 27th Sep 2006

    Reviewer rating: 0 stars


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    I was wrongly advised after breaking down and telephoning the call through to the First Call GB call centre. The staff was extremely rude and patronising and as a previous review has stated, they actually refused to give me any names to complain to. I was a woman stuck on my own with a child and c ...

  • beejaykk Rank: Lance Corporal 3rd Sep 2006

    Reviewer rating: 4.5 stars


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    I am really pleased I have First Call GB Ltd back up. You get a discount if you cover two cars. Your vehicle is covered, not the member. Relay & recovery is very cheap. I have called them three times & they came out, once at home. They rely on local mechanics, very knowledgeable. I was disappointed ...