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Review by
rnc
on 23rd May 2008
User Rating : 8
Respect :
0
Item: Mediachase IBN 4.5 Help Desk
Excellent desktop client and instant messaging among internal and external users. Comprehensive business logic and work flow and top notch issues and help desk tracking. If you want project management and help
rnc's full review | 100 words
Review by
truthbrother
on 21st May 2008
User Rating : 10
Respect :
0
Item: Mediachase IBN 4.5 Help Desk
100 % web-based, optional desktop client for alerts/secure messaging/file sharing, supports multiple email addresses with automatic notifications to all support staff, knowledge base with full-text
truthbrother's full review | 65 words
Review by
Guest.
on 12th May 2008
User Rating : 10
Respect :
0
Item: HelpMaster Pro v8, www.prd-software.com
Lots of helpdesk power here. The desktop version gives you a great view all the jobs in the system. It allows you to look at your jobs, as well as the jobs assigned to other people. The way that you add
Guest.'s full review | 122 words
Review by
Frank Berthold
on 25th Apr 2008
User Rating : 10
Respect :
0
Item: Kemma Software BridgeTrak for Web
First of all it's no more Kemma. At least I grabbed mine package from there and the web results from the left pane here confirm that I am not mistaken.Second, this is the kind of tool that you can speak
Frank Berthold's full review | 741 words
Review by
EvaDaniel
on 15th Apr 2008
User Rating : 10
Respect :
0
Item: Helpstream,www.helpstream.net
This complete customer support software enables you to: Packed with tools and features help people resolve issues more quickly. Feature-Rich setup helps run a support organization smoothly
EvaDaniel's full review | 209 words
Review by
ElisaMark
on 27th Mar 2008
User Rating : 10
Respect :
0
Item: Helpstream,www.helpstream.net
Low cost premium services, but the standard service is free.helps people solve problems the way they want to solve problemsto tap into the collective knowledge of a community of usersexisting
ElisaMark's full review | 70 words
Review by
defaultuser83
on 13th Mar 2008
User Rating : 9
Respect :
0
Item: I'm OnCall, www.imoncall.com
Found it to be an excellent tool for providing support to customers' computers over the Internet. It was pretty easy to use and I was able to be up and running quickly. Only real complaint was that it could
defaultuser83's full review | 83 words
Review by
Guest.
on 7th Mar 2008
User Rating : 9
Respect :
0
Item: Omnistar Interactive, www.omnistarlive.com
Easy to use help desk software. I really like this software. Lots of features.
Overall I thought it was a great software package, well recommend Omnistar Interactive,.
Guest.'s full review | 41 words
Review by
nenee39
on 6th Sep 2007
User Rating : 10
Respect :
0
Item: Novo Solutions Novo Help Desk
Everyone loves it!
nenee39's full review | 11 words
Review by
DaisyLou
on 22nd Aug 2006
User Rating : 10
Respect :
0
Item: Instant Housecall On-Demand Remote Support www.instanthousecall.com
Hands down, Instant Housecall On-Demand Remote Support has the best "look and feel", and it's definitely the easiest Help Desk software to use. It has lots of features that the other products don't (some of
DaisyLou's full review | 242 words
