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Review by
prunella
on 11th Sep 2008
User Rating : 0
Respect :
0
Item: HSBC Telephone Banking
I banked with HSBC from when I was 18 up to age 54. Always found them very good and helpful.
Good for very simple transactions. Note that if you make an arrangement with your local HSBC manager, his
prunella's full review | 205 words
Review by
Guest.
on 27th Aug 2008
User Rating : 6
Respect :
0
Item: HSBC Telephone Banking
Overall good response. Helpful service. Sometimes bit enoying. Locally based Call centres ( mainly UK). Not much call waiting to speak to advisor. Good helpful staff to cater for your needs.
Guest.'s full review | 44 words
Review by
Guest.
on 31st Jul 2008
User Rating : 1
Respect :
0
Item: Abbey National Telephone Banking
What purpose is obtained by me inputting my 'card number', only to be asked again when someone 'finally' answers the phone?
The customer service seems to have no idea of the service operated by Abbey, I
Guest.'s full review | 123 words
Review by
stevic
on 31st Jul 2008
User Rating : 1
Respect :
0
Item: Abbey National Telephone Banking
The customer service seems to have no idea of the service operated by Abbey, I spent a good ten minutes trying to explain to an 'Abbey adviser' the details and working of Abbey's own automated 'Payment'
stevic's full review | 90 words
Review by
Guest.
on 30th Jul 2008
User Rating : 3
Respect :
0
Item: Barclays Telephone Banking
No idea of where you are in the queue when you call Barclays Telephone Banking. Spent ages (1/2 hour) waiting and had to give up. It is very difficult understanding the person on the end of the phone. Phone
Guest.'s full review | 68 words
Review by
Guest.
on 20th Jul 2008
User Rating : 2
Respect :
0
Item: HSBC Telephone Banking
Really not a customer service. Good enough to make a transaction but would you need anymore than that... I have both account with HSBC and First Direct... Guess where I am making most of my business with...
Guest.'s full review | 88 words
Review by
Guest.
on 17th Jul 2008
User Rating : 10
Respect :
0
Item: Royal Bank of Scotland Telephone Banking
Very friendly staff and well trained. Always polite and know what they doing .
Guest.'s full review | 13 words
Review by
jmcgill
on 4th Jun 2008
User Rating : 9
Respect :
0
Item: Lloyds TSB Telephone Banking
First class service from Lloyds TSB phone banking. I had been held up on the motorway and needed to make an urgent transaction and stop a direct debit (part of a new arrangement), however, the branches were
jmcgill's full review | 128 words
Review by
captainmoney
on 23rd May 2008
User Rating : 0
Respect :
0
Item: Abbey National Telephone Banking
I have banked with Abbey for years and am now gradually moving my money over to first direct. The telephone service is dreadful, if you need something done there is ALWAYS some problem, some reason why it
captainmoney's full review | 110 words
Review by
letik
on 27th Apr 2008
User Rating : 10
Respect :
0
Item: Nationwide Telephone Banking
Call in via a geographical number (01793) or a business number (0845) - check with your phone company which is cheaper. To enter the system, you enter your customer number and pass number on the keypad. A
letik's full review | 167 words
