Awful excuse!!!!

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semihyilmaz's review of Moonpig, www.moonpig.com

“Awful excuse!!!!”

Written on: 16/08/2013 by semihyilmaz (1 review written)

Ordered 2 x gifts and 1 birthday card (all personalised by my two sons 11 & 9 years old) for my partner, paid and got confirmation of order. Received a cancellation email 18 hours before the delivery (actual birthday) stating that they have lost personal details in the system !!!!!!
How I am going to explain this to my boys, very disappointing service, well if you can call this a service!!!!
Please do not order anything from this website unless you have prepared other gifts from elsewhere.

21st century and the level of service in UK ?????

Sorry MoonPIG, you have failed

Order No: YA3CGWA

Sam

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