Written on: 27/07/2013 by pearshouse (1 review written)
Ordered 3 cards, 2 of them with downloaded photos and lettering that I had to compose myself. Unfortunately, I couldn't have pressed the confirm button, and the wording came out as the example on Moonpigs site. This I didn't know until the cards arrived.
When they arrived there was also marks inside2 of the cards as well as my 'cock-up'. I telephoned customer services and the Lady I spoke to was really helpful and sorted out my order for me with no problems at all, at no extra cost to me at all.
My order arrived really quickly the very next day. Ajob very well done Moonpig.
As rated by our community of reviewers
" Fantastic company until something goes wrong! " Read More
Written by COLINDUNCAN
" Used Hallmark e-card over a year ago and they just charged my cc fo... " Read More
" Katie's Cards recommended...... " Read More
Written by donislie
" HORRIBLE SERVICE; Terrible company that takes your money! " Read More
" Need new password " Read More