Written on: 18/03/2012
I am a merchant sailor so being away from home for special occasions has been something I have come to live with. I ordered a mothers day package from moonpig.com at least 10 days prior.
Nothing has arrived...
So far I have spent most of the morning speaking from the vessel I am serving on to both moonpig and the couriers. Moonpig have been at best blasé about the matter.
To make things worse they told me that our package had been delivered and it was under the car ??? Is this a usual practice to walk past a door knock and bell.
My mother is 63 and distressed...I am away from home with limited communications (@Avonmouth port till 1600)
At best I would call this a disaster and a terrible mothers day...
As rated by our community of reviewers
" Fantastic company until something goes wrong! " Read More
Written by COLINDUNCAN
" Used Hallmark e-card over a year ago and they just charged my cc fo... " Read More
" Katie's Cards recommended...... " Read More
Written by donislie
" HORRIBLE SERVICE; Terrible company that takes your money! " Read More
" Need new password " Read More