Written on: 23/12/2013
No one seems to be able to contact these people. Their "robot" website responds with a form email saying they'll be back to you in 48 hours. One week later, still no response. The cards are pleasant and people I send them to enjoy them. But it's a hassle. Jacquie Lawson surely doesn't understand business.
Time for some good competition. Perhaps someone in the old USA can help us out and give them a run for their money. Maybe then they'll understand what customer dissatisfaction means. I've been a customer for six years.
As rated by real users
" Dreadful service - " Read More
" Easy way to send late birthday cards to Australia or anywher " Read More
" I 'm totally frustrated of the service ,48 hours is due just a simp... " Read More
" Signed up for ecards for less than 30 days & cancelled membersh... " Read More
" Tried FREE Trial, CHARGED DESPITE TIMELY CANCELLATION " Read More
Written by NatureGirlLA