Written on: 06/12/2013
I renewed my 2-year membership to Jacquie Lawson eCards a couple of weeks ago because I so enjoyed my previous 2-year membership. Today is the first time I have had a problem. I tried to send a Birthday eCard to a friend many times in the past hour. Everything goes well until I click "continue" ... then nothing happens. If I click "play again" or any other command they work; however, when I click "continue" so I can send the card, nothing happens. VERY FRUSTRATING.
Prior to this I would have given Jacquie Lawson eCards a 5 star rating and I would have recommended to a friend; however, due to today's poor service, I gave 3 stars and no I would not recommend to a friend. If the problem gets resolved, I will change my rating and recommendation.
I certainly hope that someone at Jacquie Lawson eCards sees this and fixes my problem.
As rated by real users
" Couldn't do anything at all! " Read More
" Easy way to send late birthday cards to Australia or anywher " Read More
" No Customer Service " Read More
" Signed up for ecards for less than 30 days & cancelled membersh... " Read More
" Tried FREE Trial, CHARGED DESPITE TIMELY CANCELLATION " Read More
Written by NatureGirlLA