insensitive, inconsiderate, safety issue

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Guest's review of Blue Mountain www.bluemountain.com

★☆☆☆☆

“insensitive, inconsiderate, safety issue”

Written on: 25/12/2013

I received an ecard 2 days ago and when I click on it - i get the message that the personal greeting is not available.
I don't recognise the sender - someone has created a fake email id to send me a card.
I have written to customer service 5 times since then but not received a single respond.
I am sure they know the sender because they have his credit card details.
This is a potential breach of security but more than that I really want the original card because it seems to have been sent by someone who really cares for me.

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