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Written on: 13/08/2016
The installation went exceedingly well despite some rather awkward situations to overcome. These were done in a very professional manner. The end result was so good I have given my neighbours an open invitation to come and see if they would like to copy us. There really isn't one part of the job I can say I don't like. The fitters were very courteous, on time and cleaned up after themselves at the end of the day's work. Right from the start, we were given a timetable of the work that was… Read Full Review
Written on: 29/06/2016 by 266Phillips (1 review written)
Impossible to find honest reviews on this company (Tuindeco/Tuin Log Cabins) online and all reviews on their website are 5*. - really?!) Ordered a Santiago garden storage wooden unit (around £340) so should be decent quality. First one delivered had very damaged packaging and upon opening the first piece of timber was damaged. Credit to Tuin, they replaced no problem. I do not appreciate the Tuin response of blaming the courier - that's an easy out and you are responsible for the courier, it's… Read Full Review
Written on: 04/05/2016 by Let7 (1 review written)
In the extremely busy process of settling into a new home, they came in at an obscure time which was convenient for me for a free consultation. Listen, guided and listed with recommendations, the pros and cons of each of our options.Set up chosen, time lines and and conditions set, deposit paid and true to their word, the work started as scheduled and with three and a half consecutive days of solid work, was completed in good time. Communications were excellent, work was done with a lot of TLC… Read Full Review
Written on: 19/05/2016
Where can I start with this company; our experience of them is not very good at all. Their after sales customer service is practically non-existent. They have to be the most difficult company that I have dealt with after placing an online order.I won’t go into the specifics of what can only described as a nightmare transaction after I ordered in good faith. Firstly when it was delivered I refused it (GAZEBO) as the box was quite badly damaged that I could see it was damaged inside. This… Read Full Review
As rated by our community of reviewers
" Pleasing product " Read More
" Slightly incompetent builders, awful cusomer care " Read More
Written by fuggerty
" DO NOT BUY FROM ARCTIC SPAS " Read More
" Log basket " Read More
" Didn't screw toof down! " Read More
Written by bluesky