This has been my first experience with Pines & Needles. I came across their website through a Google search and was comforted by the fact that you have a shop in my local park i.e. Richmond Park. Through exploring their sight, my expectations of their products and services were set. As such, I chose to purchase a tree with the standard delivery service. Information on their website ensured that my tree would be kept in water and trimmed so that I would not have to do so. The… Read Full Review
We bought this tree 2 days ago from Modern Display. When setting it up the clear lights were coming on fine (this is an led multi light tree). After plugging in the top section we tried the other modes and none of them work, the tree just goes dark then back to clear again. My wife was able to kind of get the modes working by dimming the lights fully and switching the mode. Even then the bottom section still didn't change to color while the rest of the tree did. We also noticed there were bulbs… Read Full Review
No response to emails. No response by phone. On hold for 30 minutes each time I have to call which has been several times. Ordered over £1K of decorations - never arrived on time despite multiple promises. Would never have ordered if I was originally given an honest delivery date. The director refuses to call me or speak to me. We want a full refund as had to go out and buy them in the end… Read Full Review
" Cheep lights destroy entire tree " Read More
" UNTRUSTWORTHY " Read More
" Ruined our Christmas " Read More
" Pretty lights for decoration or lining a walkway " Read More
Written by Bcrhoades
" Eight modes of light for your decorating needs " Read More
Written by Bcrhoades